Leadership Overview
iHerb has 6 executives leading key functions including strategy, technology, finance, operations, administration, and robotics.
Driven by a commitment to global wellness, iHerb delivers high-quality nutritional supplements to customers worldwide while maintaining a focus on exceptional value and an optimized digital shopping experience.
Driven by a commitment to global wellness, iHerb delivers high-quality nutritional supplements to customers worldwide while maintaining a focus on exceptional value and an optimized digital shopping experience.
Leadership Roles at iHerb
Emun Zabihi - Chief Executive Officer
Emun Zabihi, the Chief Executive Officer at iHerb, directs the overarching corporate strategy and long-term vision for the global health retail platform. By overseeing the expansion of nutritional product offerings, the Chief Executive Officer ensures the company maintains a competitive edge in the international supplement market. Zabihi manages high-level relationships with stakeholders and board members to align operational goals with consumer demand for healthy products. This leadership role involves scaling the business across diverse geographic regions to solidify market presence. Emun Zabihi drives the organizational culture toward excellence and efficiency, ensuring that every strategic decision supports the mission of providing the best value in the industry. Through rigorous oversight of market trends and consumer behavior, the Chief Executive Officer secures the company's position as a leader in the global health and wellness sector.
Michael Cody - Chief Financial Officer
Michael Cody, the Chief Financial Officer at iHerb, manages the fiscal health and capital allocation strategies for the global retail enterprise. Overseeing financial planning, reporting, and risk management, the Chief Financial Officer ensures the company maintains the liquidity necessary for international expansion. Cody directs the budgeting processes that support the procurement of a vast selection of nutritional products. This leadership role involves providing the board with accurate financial insights to guide investment decisions in new markets. Michael Cody drives the financial performance of the organization by optimizing cost structures and enhancing revenue streams across all operating regions. Through meticulous analysis of global economic conditions, the Chief Financial Officer secures the long-term financial stability of the business. By maintaining rigorous fiscal discipline, Cody supports the company's ability to offer competitive pricing on high-quality health products.
Miriee Chang - Chief Operating Officer
Miriee Chang, the Chief Operating Officer at iHerb, executes the daily operational strategies that facilitate the distribution of nutritional supplements to a global customer base. Overseeing the supply chain and logistics networks, the Chief Operating Officer ensures that products move efficiently from suppliers to end consumers across various international borders. Chang manages the cross-functional teams responsible for inventory management and fulfillment center performance. This role involves coordinating with other executives to streamline processes and improve service delivery standards. Miriee Chang drives operational excellence by implementing lean methodologies that reduce waste and increase throughput in the global distribution system. Through constant monitoring of logistics performance metrics, the Chief Operating Officer maintains the high standards of reliability expected by the company's customers. By optimizing these complex operational workflows, Chang supports the overall growth and scalability of the business.
Bt Bitarafan - Chief Technology Officer
Bt Bitarafan, the Chief Technology Officer at iHerb, architects the digital infrastructure that powers the global e-commerce platform. Overseeing the development of scalable software solutions, the Chief Technology Officer ensures the website provides a seamless shopping experience for millions of international customers. Bitarafan manages the engineering teams responsible for data security, platform stability, and the integration of advanced search algorithms to help users find nutritional supplements efficiently. This role involves collaborating with other C-suite leaders to implement technological innovations that support rapid business growth. Bt Bitarafan drives the digital transformation agenda, ensuring that the technical stack remains robust enough to handle high-volume traffic across multiple continents. By prioritizing cybersecurity and user interface improvements, the Chief Technology Officer maintains the integrity and performance of the entire digital ecosystem.
Marci Cibella - Chief of Staff
Marci Cibella, the Chief of Staff at iHerb, coordinates the strategic initiatives and administrative functions that support the executive leadership team. Overseeing the flow of information between departments, the Chief of Staff ensures that corporate objectives remain aligned across the entire organization. Cibella manages special projects that require cross-departmental collaboration, facilitating communication between the C-suite and various business units. This role involves organizing executive meetings and tracking the progress of key performance indicators to ensure accountability. Marci Cibella drives the internal efficiency of the company by streamlining decision-making processes and managing high-priority tasks. Through the management of organizational workflows, the Chief of Staff enables the leadership team to focus on long-term growth and market impact. By maintaining a clear view of the company's operational landscape, Cibella ensures that all strategic efforts contribute to the mission of providing healthy products to a global audience.
Esmaeil Nabei - Chief Robotics & Automation Officer
Esmaeil Nabei, the Chief Robotics & Automation Officer at iHerb, designs and implements the automated systems that power the company's fulfillment centers. Overseeing the integration of advanced robotics into the supply chain, the Chief Robotics & Automation Officer ensures that order processing remains fast and accurate. Nabei manages the engineering teams responsible for maintaining and upgrading the automated hardware that handles the vast selection of nutritional products. This role involves collaborating with operations leaders to identify bottlenecks and deploy robotic solutions that increase warehouse capacity. Esmaeil Nabei drives the technological advancement of the company's logistics infrastructure, ensuring that the business can scale to meet rising global demand. Through the deployment of cutting-edge automation, the Chief Robotics & Automation Officer enhances the efficiency of the entire fulfillment process. By focusing on innovation in robotics, Nabei supports the company's commitment to providing superior service and value.
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