Hyland Software Executive and Leadership Team

May, 2026

Leadership Overview

Hyland Software has 9 executives leading key functions including strategy, technology, operations, legal, and human resources.

Driven by innovation, Hyland Software provides enterprise content and process management solutions, impacting global business operations through advanced technology and strategic leadership.

Leadership Roles at Hyland Software

  • President & Chief Executive Officer - Jitesh Ghai
  • Group President, Hyland Veteran's Employee Resource - Richard Frantz
  • Chief Technology Officer - Miguel Zubizarreta
  • Chief of Staff - Kim Pajer
  • Chief Human Resources Officer - Sharon Brand
  • Director, Chief Of Staff - Tiffany Scherer
  • Chief of Staff & Chief Revenue Officer - Lauren Rawlings
  • Chief Legal Officer - Abby Moskovitz
  • Senior Vice President, Chief People Officer - Debbie Connelly
  • Jitesh Ghai - President & Chief Executive Officer

    Jitesh Ghai, the President & Chief Executive Officer at Hyland Software, directs the company's overall strategic vision and operational execution. Ghai guides Hyland's global business development, ensuring alignment with market demands for enterprise content and process management solutions. This leadership role involves fostering innovation across all departments, driving revenue growth, and expanding Hyland's market presence. By optimizing resource allocation and championing a culture of continuous improvement, Jitesh Ghai ensures the company's sustained success and its ability to deliver exceptional value to clients worldwide. The President & Chief Executive Officer's purview encompasses all facets of the organization, from product development to client relations, solidifying Hyland's position as an industry leader.
    Jitesh Ghai

    Richard Frantz - Group President, Hyland Veteran's Employee Resource

    Richard Frantz, the Group President, Hyland Veteran's Employee Resource at Hyland Software, champions initiatives that support and integrate veteran employees within the company. Frantz leads programs designed to leverage the unique skills and experiences of veterans, fostering a supportive and inclusive work environment. This role involves developing strategic partnerships and advocating for veteran-focused resources that align with Hyland's broader human resources objectives. By promoting the value of veteran talent, Richard Frantz contributes to Hyland's diversity and inclusion goals, enhancing the company's ability to attract and retain a broad spectrum of skilled professionals. The Group President's dedication strengthens Hyland's commitment to its employees and its community.

    Miguel Zubizarreta - Chief Technology Officer

    Miguel Zubizarreta, the Chief Technology Officer at Hyland Software, architects the company's technological roadmap and oversees all research and development initiatives. Zubizarreta drives innovation in enterprise content and process management solutions, ensuring Hyland's platforms remain at the forefront of the industry. This critical role involves managing the engineering teams, guiding product evolution, and implementing cutting-edge technologies to enhance customer experience and operational efficiency. By fostering a culture of technical excellence, Miguel Zubizarreta ensures the robust development and delivery of Hyland's software offerings, directly supporting the company's mission to streamline business operations for clients globally. The Chief Technology Officer's strategic direction is paramount to maintaining Hyland's competitive edge in the rapidly evolving tech landscape.

    Kim Pajer - Chief of Staff

    Kim Pajer, the Chief of Staff at Hyland Software, provides strategic support and operational oversight to executive leadership, facilitating the execution of key company initiatives. Pajer enhances organizational effectiveness by streamlining communication channels and managing cross-functional projects that align with Hyland's core business objectives. This position involves coordinating strategic planning efforts, optimizing internal processes, and ensuring seamless collaboration across departments to drive Hyland's mission of delivering superior content and process management solutions. By acting as a key liaison between leadership and various teams, Kim Pajer ensures that strategic priorities are translated into actionable plans, contributing significantly to the company's operational agility and overall success in the software industry.

    Sharon Brand - Chief Human Resources Officer

    Sharon Brand, the Chief Human Resources Officer at Hyland Software, leads all aspects of human capital management, fostering a dynamic and productive work environment. Brand develops and implements comprehensive HR strategies that support Hyland's growth objectives and reinforce its company culture. This role encompasses talent acquisition, employee development, compensation and benefits, and organizational design, all aimed at attracting and retaining top talent in the competitive software sector. By championing employee engagement and promoting professional growth, Sharon Brand ensures that Hyland's workforce is equipped to deliver innovative enterprise content and process management solutions. The Chief Human Resources Officer's focus on people is integral to Hyland's sustained success and its ability to adapt to evolving business needs.
    Sharon Brand

    Tiffany Scherer - Director, Chief Of Staff

    Tiffany Scherer, the Director, Chief Of Staff at Hyland Software, supports the executive team in driving strategic projects and operational efficiencies. Scherer facilitates the implementation of key business objectives, ensuring seamless execution across various departments. This role involves coordinating critical initiatives, managing stakeholder communications, and optimizing internal workflows to enhance overall organizational performance. By providing dedicated support to the Chief of Staff function, Tiffany Scherer contributes to the effective deployment of Hyland's enterprise content and process management solutions. The Director, Chief Of Staff's efforts are crucial in maintaining momentum on strategic priorities and ensuring the company's continued progress in the software industry.

    Lauren Rawlings - Chief of Staff & Chief Revenue Officer

    Lauren Rawlings, the Chief of Staff & Chief Revenue Officer at Hyland Software, spearheads revenue generation strategies while providing critical operational support to executive leadership. Rawlings directs global sales operations, driving market penetration and maximizing revenue streams for Hyland's enterprise content and process management solutions. This dual role involves aligning sales efforts with corporate strategy and ensuring efficient execution of key business initiatives. By overseeing the revenue engine and streamlining operational processes, Lauren Rawlings significantly contributes to Hyland's financial performance and market expansion. The Chief Revenue Officer's leadership is essential for achieving ambitious growth targets and solidifying Hyland's position as a leader in the software sector.
    Abby Moskovitz, the Chief Legal Officer at Hyland Software, oversees all legal affairs and ensures compliance with relevant regulations across Hyland's global operations. Moskovitz provides strategic counsel on legal matters, mitigating risks and safeguarding the company's interests in the dynamic software industry. This position involves managing corporate governance, intellectual property, contracts, and litigation, all while supporting Hyland's mission to deliver secure and reliable enterprise content and process management solutions. By ensuring legal integrity and ethical conduct, Abby Moskovitz plays a vital role in maintaining Hyland's reputation and fostering trust with clients and partners. The Chief Legal Officer's expertise is fundamental to Hyland's stable growth and operational integrity.
    Abby Moskovitz

    Debbie Connelly - Senior Vice President, Chief People Officer

    Debbie Connelly, the Senior Vice President, Chief People Officer at Hyland Software, directs comprehensive human resources strategies to cultivate a high-performing workforce. Connelly enhances employee experience and organizational development, ensuring alignment with Hyland's strategic goals for enterprise content and process management solutions. This leadership position involves overseeing talent management, employee relations, and HR operations to foster a culture of engagement and growth. By implementing innovative people-centric programs, Debbie Connelly supports Hyland's mission to attract, develop, and retain top talent. The Chief People Officer's focus on human capital is critical for driving operational excellence and sustained success in the competitive technology landscape.

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    Frequently Asked Questions Regarding Hyland Software Top Executives and Leadership Team

    Who leads Hyland Software?
    Hyland Software is led by Jitesh Ghai (President & Chief Executive Officer), along with executives such as Richard Frantz (Group President, Hyland Veteran's Employee Resource) and Miguel Zubizarreta (Chief Technology Officer).
    Who is part of Hyland Software’s executive team?
    The executive team of Hyland Software includes leaders such as Jitesh Ghai (President & Chief Executive Officer), Richard Frantz (Group President, Hyland Veteran's Employee Resource), Miguel Zubizarreta (Chief Technology Officer) and other senior executives.
    How many executives does Hyland Software have?
    Hyland Software has 9 executives leading key business areas.
    What roles are included in Hyland Software’s leadership team?
    The leadership team of Hyland Software includes roles such as President & Chief Executive Officer, Group President, Hyland Veteran's Employee Resource, Chief Technology Officer, Chief of Staff, Chief Human Resources Officer.