Hyland Software Executive and Leadership Team

August, 2026

Leadership Overview

Hyland Software has 9 executives leading key functions including strategy, technology, operations, revenue, legal, human resources, and employee advocacy.

Focused on delivering robust enterprise content management solutions, Hyland Software empowers organizations to optimize complex business processes through innovative software architecture and digital transformation initiatives.

Leadership Roles at Hyland Software

  • President & Chief Executive Officer - Jitesh Ghai
  • Group President, Hyland Veteran's Employee Resource - Richard Frantz
  • Chief Technology Officer - Miguel Zubizarreta
  • Chief of Staff - Kim Pajer
  • Chief of Staff & Chief Revenue Officer - Lauren Rawlings
  • Director, Chief Of Staff - Tiffany Scherer
  • Executive Vice President & Chief Technology Officer - Tim McIntire
  • Chief Legal Officer - Abby Moskovitz
  • Senior Vice President, Chief People Officer - Debbie Connelly
  • Jitesh Ghai - President & Chief Executive Officer

    Jitesh Ghai, the President & Chief Executive Officer at Hyland Software, directs the overarching corporate strategy and long-term vision for the organization. Overseeing global operations, the President & Chief Executive Officer ensures that enterprise content management solutions meet the evolving needs of a diverse international client base. This leadership role involves constant collaboration with the Board to drive sustainable growth and market expansion. By prioritizing innovation in process management software, Jitesh Ghai directly impacts the competitive positioning of the firm. The President & Chief Executive Officer maintains a focus on operational excellence, ensuring that all departments align with the core mission of simplifying complex information management. Through rigorous oversight of product development and market penetration, Ghai secures the future trajectory of the company while fostering a culture of high performance and technological advancement across all regional markets.
    Jitesh Ghai

    Richard Frantz - Group President, Hyland Veteran's Employee Resource

    Richard Frantz, the Group President, Hyland Veteran's Employee Resource at Hyland Software, leads the strategic initiatives for veteran engagement and internal community development. Overseeing the integration of veteran-focused programs, the Group President, Hyland Veteran's Employee Resource ensures that the company leverages the unique skills and leadership experiences of its veteran workforce. This role involves building strong internal networks that support professional growth and community outreach. By championing these initiatives, Richard Frantz directly contributes to the company's culture of inclusivity and service. The Group President, Hyland Veteran's Employee Resource collaborates with other leadership teams to align these efforts with the broader corporate mission of supporting diverse talent. Through the effective management of employee resource groups, Frantz enhances organizational cohesion and employee satisfaction, ensuring that the company remains a supportive and dynamic environment for all staff members across the enterprise.

    Miguel Zubizarreta - Chief Technology Officer

    Miguel Zubizarreta, the Chief Technology Officer at Hyland Software, architects the technical roadmap and software development lifecycle for the enterprise content management platform. Managing the engineering teams, the Chief Technology Officer drives the integration of advanced cloud capabilities and scalable infrastructure to support global business requirements. This role requires deep technical expertise to ensure that software solutions remain at the forefront of the industry. By overseeing the research and development pipeline, Miguel Zubizarreta directly influences the functional evolution of the product suite. The Chief Technology Officer collaborates with other executive leaders to align technical output with broader corporate objectives. Through the implementation of robust security protocols and high-performance computing standards, Zubizarreta ensures that the platform delivers consistent value to clients, maintaining the technical integrity and market relevance of the entire software ecosystem.

    Kim Pajer - Chief of Staff

    Kim Pajer, the Chief of Staff at Hyland Software, coordinates cross-functional initiatives and streamlines communication between the executive leadership team and various departments. Managing the operational cadence of the office, the Chief of Staff ensures that strategic priorities receive the necessary resources and attention to achieve desired outcomes. This role involves facilitating complex projects that span multiple business units, ensuring alignment with the overarching corporate mission. By optimizing internal workflows, Kim Pajer directly enhances organizational efficiency and decision-making speed. The Chief of Staff acts as a central point of contact for high-level initiatives, bridging gaps between technical teams and administrative functions. Through meticulous planning and execution of corporate programs, Pajer supports the executive team in navigating market challenges, ultimately driving the operational success of the company across all global business segments.

    Lauren Rawlings - Chief of Staff & Chief Revenue Officer

    Lauren Rawlings, the Chief of Staff & Chief Revenue Officer at Hyland Software, drives the global sales strategy and revenue generation efforts while managing critical internal operations. Overseeing the sales pipeline and market acquisition, the Chief of Staff & Chief Revenue Officer ensures that revenue targets align with the company's long-term growth objectives. This dual-focused role requires balancing administrative oversight with aggressive market expansion tactics. By optimizing the sales funnel and customer engagement models, Lauren Rawlings directly impacts the financial health of the organization. The Chief of Staff & Chief Revenue Officer collaborates with marketing and product teams to refine value propositions for enterprise clients. Through the implementation of data-driven sales methodologies, Rawlings secures consistent market share growth, ensuring that the company maintains a strong competitive advantage in the content management software sector across all major geographic regions.

    Tiffany Scherer - Director, Chief Of Staff

    Tiffany Scherer, the Director, Chief Of Staff at Hyland Software, manages the administrative infrastructure and supports the executive team in executing high-priority corporate initiatives. Overseeing the daily operations of the executive office, the Director, Chief Of Staff ensures that strategic projects remain on schedule and within scope. This role involves facilitating collaboration between departments to ensure that organizational goals receive consistent focus. By streamlining internal processes, Tiffany Scherer directly contributes to the overall agility and responsiveness of the company. The Director, Chief Of Staff works closely with other leaders to translate high-level strategy into actionable tasks for various teams. Through the management of key corporate communications and project tracking, Scherer ensures that the executive leadership team maintains visibility into all critical business functions, thereby supporting the company's mission to provide superior process management solutions.

    Tim McIntire - Executive Vice President & Chief Technology Officer

    Tim McIntire, the Executive Vice President & Chief Technology Officer at Hyland Software, leads the long-term technical vision and innovation strategy for the enterprise software portfolio. Overseeing the development of next-generation content management tools, the Executive Vice President & Chief Technology Officer ensures that the product roadmap addresses emerging market demands and technological trends. This role involves guiding large-scale engineering teams to deliver high-quality, scalable solutions that enhance client productivity. By fostering a culture of technical excellence, Tim McIntire directly impacts the company's ability to innovate within the competitive software landscape. The Executive Vice President & Chief Technology Officer collaborates with the broader leadership team to integrate new technologies into the existing service framework. Through the strategic deployment of resources and talent, McIntire ensures that the company remains a leader in providing robust, reliable, and forward-thinking process management software solutions.
    Abby Moskovitz, the Chief Legal Officer at Hyland Software, directs all legal affairs, compliance initiatives, and corporate governance frameworks. Overseeing the protection of intellectual property and contractual integrity, the Chief Legal Officer ensures that the company operates within the regulatory requirements of all global markets. This role involves managing complex legal risks associated with enterprise software deployment and data privacy. By providing strategic counsel to the executive team, Abby Moskovitz directly influences the company's risk management and expansion strategies. The Chief Legal Officer collaborates with external partners and internal stakeholders to maintain high standards of corporate ethics and legal compliance. Through the diligent oversight of legal operations, Moskovitz secures the company's assets and reputation, ensuring that all business activities align with the legal standards necessary to support the company's mission in the global software industry.
    Abby Moskovitz

    Debbie Connelly - Senior Vice President, Chief People Officer

    Debbie Connelly, the Senior Vice President, Chief People Officer at Hyland Software, directs the human capital strategy, talent acquisition, and organizational development initiatives. Overseeing the employee experience and corporate culture, the Senior Vice President, Chief People Officer ensures that the workforce remains aligned with the company's mission of delivering innovative software solutions. This role involves designing programs that attract, retain, and develop top-tier talent across all global operations. By fostering an inclusive and high-performance work environment, Debbie Connelly directly impacts the company's ability to innovate and scale. The Senior Vice President, Chief People Officer collaborates with other executive leaders to ensure that organizational structure supports strategic business objectives. Through the implementation of comprehensive professional development and engagement strategies, Connelly secures the human capital necessary to maintain the company's competitive edge in the enterprise content management market.
    Debbie Connelly

    Explore Leadership Teams in Content & Collaboration Software

    Frequently Asked Questions Regarding Hyland Software Top Executives and Leadership Team

    Who leads Hyland Software?
    Hyland Software is led by Jitesh Ghai (President & Chief Executive Officer), along with executives such as Richard Frantz (Group President, Hyland Veteran's Employee Resource) and Miguel Zubizarreta (Chief Technology Officer).
    Who is part of Hyland Software’s executive team?
    The executive team of Hyland Software includes leaders such as Jitesh Ghai (President & Chief Executive Officer), Richard Frantz (Group President, Hyland Veteran's Employee Resource), Miguel Zubizarreta (Chief Technology Officer) and other senior executives.
    How many executives does Hyland Software have?
    Hyland Software has 9 executives leading key business areas.
    What roles are included in Hyland Software’s leadership team?
    The leadership team of Hyland Software includes roles such as President & Chief Executive Officer, Group President, Hyland Veteran's Employee Resource, Chief Technology Officer, Chief of Staff, Chief of Staff & Chief Revenue Officer.