Leadership Overview
Highmark has 10 executives leading key functions including financial oversight, operational management, strategic implementation, and clinical governance.
Focused on expanding access to quality care, Highmark delivers comprehensive health insurance solutions and administrative services across the United States while maintaining a commitment to non-profit community health standards.
Focused on expanding access to quality care, Highmark delivers comprehensive health insurance solutions and administrative services across the United States while maintaining a commitment to non-profit community health standards.
Leadership Roles at Highmark
Carl Daley - Chief Financial Officer
Carl Daley, the Chief Financial Officer at Highmark, directs all fiscal planning and capital allocation strategies for the organization. Managing the complex financial architecture of a large-scale health insurer, Daley oversees the underwriting of indemnity and managed care products. This leadership role involves rigorous monitoring of claims adjudication processes and administrative service costs across Pennsylvania, Maryland, Delaware, New Jersey, and the District of Columbia. By optimizing the balance sheet and ensuring long-term solvency, the Chief Financial Officer supports the broader mission of providing affordable health coverage. Carl Daley maintains close collaboration with the Board to align fiscal performance with corporate growth objectives. Through disciplined financial management, Daley secures the resources necessary for the company to continue providing Medicare supplemental, dental, and vision insurance products to diverse regional and national accounts.

Ashley Restivo - Chief of Staff & Office of President & Chief Financial Officer
Ashley Restivo, the Chief of Staff & Office of President & Chief Financial Officer at Highmark, coordinates strategic initiatives between the executive office and the finance department. Managing the flow of information and priorities, Restivo ensures that the President and the Chief Financial Officer remain aligned on critical business objectives. This role involves facilitating cross-departmental communication to support the underwriting of health insurance products and the administration of Medicare contracts. By streamlining executive decision-making processes, the Chief of Staff & Office of President & Chief Financial Officer enhances organizational agility. Ashley Restivo monitors the progress of key projects that impact the company's market position in Pennsylvania and surrounding states. Through effective management of the executive office, Restivo supports the successful execution of long-term corporate strategies. This position remains vital for maintaining operational cohesion across the diverse business units within the organization.
Caleb Knier - Chief Financial Officer, Government Markets
Caleb Knier, the Chief Financial Officer, Government Markets at Highmark, manages the financial performance of Medicare supplemental and government-sponsored insurance products. Overseeing the fiscal health of these specific segments, Knier ensures compliance with regulatory requirements while optimizing revenue streams. This role involves detailed analysis of claims data and administrative costs associated with Medicare contract administration. By focusing on the unique financial needs of government-funded programs, the Chief Financial Officer, Government Markets supports the company's commitment to serving vulnerable populations. Caleb Knier collaborates with regional leaders to ensure that government market initiatives remain sustainable and effective. Through precise financial forecasting and risk management, Knier protects the integrity of the company's government-facing portfolio. This leadership role directly impacts the ability of the organization to provide reliable coverage to Medicare beneficiaries across the company's operational footprint in the mid-Atlantic region.
Alicia Hoey - Realization Director, Strategy & Implementation For Enterprise Chief of Staff & Chief Financial Officer
Alicia Hoey, the Realization Director, Strategy & Implementation For Enterprise Chief of Staff & Chief Financial Officer at Highmark, manages the implementation of enterprise-wide strategic initiatives. Overseeing the alignment of financial goals with operational execution, Hoey ensures that the Chief of Staff and the Chief Financial Officer achieve their performance targets. This role involves developing frameworks for tracking the success of insurance product launches and administrative service enhancements. By monitoring the progress of key strategic projects, the Realization Director, Strategy & Implementation For Enterprise Chief of Staff & Chief Financial Officer maintains organizational momentum. Alicia Hoey collaborates with cross-functional teams to resolve implementation challenges and optimize resource allocation. Through detailed reporting and analysis, Hoey provides the insights necessary for informed executive decision-making. This leadership role supports the company's ability to adapt to changing market conditions while maintaining a focus on delivering value to members and institutional providers.
Neil Reece - Diversified Businesses Vice President & Chief Financial Officer
Neil Reece, the Diversified Businesses Vice President & Chief Financial Officer at Highmark, manages the financial performance of the company's for-profit subsidiaries and diversified business units. Overseeing the fiscal health of these specialized segments, Reece ensures that each unit contributes to the overall financial stability of the organization. This role involves analyzing the profitability of various insurance products and administrative services outside the core health insurance business. By optimizing the financial structure of these diversified businesses, the Diversified Businesses Vice President & Chief Financial Officer supports the company's broader growth strategy. Neil Reece collaborates with unit leaders to identify new revenue opportunities and improve operational efficiency. Through rigorous financial oversight, Reece ensures that all diversified activities align with the company's mission and regulatory requirements. This leadership role remains critical for diversifying the company's income streams and strengthening its market position across the mid-Atlantic region.
Brian Gilbert - Chief Operating Officer
Brian Gilbert, the Chief Operating Officer at Highmark, manages the daily execution of health insurance operations and administrative service delivery. Overseeing the infrastructure that supports claims processing for hospitals and physicians, Gilbert ensures operational efficiency across the mid-Atlantic region. This role requires constant coordination with internal departments to streamline the delivery of managed care products and Medicare contract administration. By refining internal workflows, the Chief Operating Officer drives improvements in service quality for individual and regional accounts. Brian Gilbert monitors performance metrics to ensure that all operational activities align with the company's non-profit mission. Through the implementation of scalable systems, Gilbert enhances the capacity of the organization to serve diverse healthcare practitioners. This leadership position remains central to maintaining the high standards of service expected by members and institutional providers throughout the company's primary service areas.
Karen Hanlon - President & Chief Operating Officer
Karen Hanlon, the President & Chief Operating Officer at Highmark, directs the overall business operations and strategic direction of the organization. Overseeing the entire spectrum of health insurance products and administrative services, Hanlon ensures that the company meets the needs of regional and national accounts. This role involves leading the executive team to achieve growth objectives while maintaining the company's non-profit status. By fostering innovation in managed care and claims adjudication, the President & Chief Operating Officer drives the company's market impact across Pennsylvania and the surrounding region. Karen Hanlon collaborates with the Board to set the long-term vision for the organization. Through effective leadership, Hanlon ensures that all operational activities support the mission of providing accessible and high-quality healthcare. This position remains central to the success of the company as it navigates the complexities of the modern insurance landscape and expands its service offerings.
Joy Matoney - Chief Of Staff To President Highmark Inc And Director Business And Operations Strategy Realization
Joy Matoney, the Chief Of Staff To President Highmark Inc And Director Business And Operations Strategy Realization at Highmark, drives the execution of strategic business plans and operational improvements. Overseeing the realization of corporate goals, Matoney ensures that the President's vision translates into actionable tasks across all departments. This role involves analyzing operational data to identify opportunities for efficiency gains in claims adjudication and administrative services. By bridging the gap between strategy and implementation, the Chief Of Staff To President Highmark Inc And Director Business And Operations Strategy Realization fosters a culture of continuous improvement. Joy Matoney coordinates with various business units to ensure that operational strategies align with the company's mission of providing high-quality health insurance. Through rigorous project management, Matoney supports the successful delivery of services to regional and national accounts. This position remains essential for maintaining organizational focus and achieving long-term strategic objectives.
Anthony Benevento - Segment President, Western Pa
Anthony Benevento, the Segment President, Western Pa at Highmark, manages the regional operations and market strategy for the Western Pennsylvania territory. Overseeing the delivery of health insurance products and administrative services to local accounts, Benevento ensures that the company maintains a strong presence in this key market. This role involves building relationships with regional hospitals, physicians, and other healthcare practitioners to enhance service delivery. By focusing on the specific needs of the Western Pennsylvania population, the Segment President, Western Pa drives growth and member satisfaction. Anthony Benevento collaborates with the executive team to align regional activities with the company's overall mission. Through effective local leadership, Benevento addresses the unique challenges and opportunities within the regional healthcare landscape. This position remains essential for ensuring that the company provides high-quality, accessible care to individuals and institutional providers throughout the Western Pennsylvania region.
Leo Hartz - Chief Medical Officer
Leo Hartz, the Chief Medical Officer at Highmark, directs the clinical strategy and medical policy for the organization. Overseeing the quality of care provided through managed care products, Hartz ensures that clinical guidelines align with evidence-based practices. This role involves collaborating with physicians and institutional providers to improve health outcomes for members. By monitoring the effectiveness of medical services, the Chief Medical Officer supports the company's commitment to high-quality healthcare delivery. Leo Hartz provides clinical leadership for the development of new insurance products and administrative services. Through engagement with the medical community, Hartz ensures that the company remains responsive to the needs of patients and practitioners. This position remains vital for maintaining the clinical integrity of the organization's health insurance offerings. By integrating medical expertise into business operations, the Chief Medical Officer helps the company achieve its mission of improving the health and well-being of the communities served.
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