Leadership Overview
Old Republic Home Protection has 4 executives leading key functions including strategy, information systems, technology development, and operational management.
Focused on delivering reliable residential warranty solutions, Old Republic Home Protection empowers homeowners to manage repair costs through comprehensive service contracts and a robust network of independent professionals.
Focused on delivering reliable residential warranty solutions, Old Republic Home Protection empowers homeowners to manage repair costs through comprehensive service contracts and a robust network of independent professionals.
Leadership Roles at Old Republic Home Protection
Marisol Natera - Chief Executive Officer
Marisol Natera, the Chief Executive Officer at Old Republic Home Protection, directs the overarching strategic vision for residential warranty services. Natera oversees the expansion of service contract offerings, ensuring homeowners across North American markets receive consistent protection for essential home systems and appliances. By aligning corporate objectives with the needs of property owners, the Chief Executive Officer drives long-term growth and operational excellence. Marisol Natera maintains close collaboration with the Board to refine market positioning and enhance the value proposition of home warranty plans. This leadership role involves monitoring industry trends to adapt coverage options for heating, cooling, and plumbing systems. Through rigorous oversight of organizational performance, the Chief Executive Officer ensures the company remains a leader in the home protection sector. Natera fosters a culture of accountability, ultimately securing the financial stability and service reliability that define the brand.

Jim Mullery - President
Jim Mullery, the President at Old Republic Home Protection, executes the daily operational strategy to ensure high-quality service delivery for residential warranty clients. Mullery manages the execution of service contracts, overseeing the performance of the network of independent service professionals across diverse geographic regions. By coordinating with internal teams, the President ensures that claims support and renewal services meet rigorous company standards. Jim Mullery drives initiatives to expand the reach of optional coverage choices, allowing homeowners to customize protection for specific property needs. This leadership role involves balancing operational costs with the necessity of providing timely repairs for heating, cooling, and electrical systems. Through active management of service delivery channels, the President maintains the company's reputation for reliability and customer satisfaction. Mullery fosters strong relationships with service partners, ensuring that the operational framework remains responsive to the evolving demands of the residential real estate market.

Frank Sanchez - Chief Information Officer
Frank Sanchez, the Chief Information Officer at Old Republic Home Protection, manages the digital infrastructure supporting claims processing and customer account management. Sanchez architects secure data systems that facilitate seamless online service requests for homeowners nationwide. By optimizing information flow between the company and the network of independent service professionals, the Chief Information Officer improves response times for critical repairs. Frank Sanchez directs the implementation of advanced analytics to track appliance failure patterns, allowing for more accurate risk assessment and service planning. This leadership role requires constant coordination with internal departments to maintain data integrity and system uptime. Through the deployment of robust software solutions, the Chief Information Officer supports the company's mission to simplify the repair experience. Sanchez ensures that all digital platforms remain scalable, providing the necessary technological foundation for sustained operational efficiency and superior customer support across all service regions.
Stephanie Cournoyer - Chief Technology Officer
Stephanie Cournoyer, the Chief Technology Officer at Old Republic Home Protection, leads the development of innovative platforms that enhance the user experience for warranty holders. Cournoyer designs and implements cutting-edge tools that streamline the claims support process, ensuring rapid resolution for covered home systems. By overseeing the integration of new technologies into existing service frameworks, the Chief Technology Officer drives modernization across the entire organization. Stephanie Cournoyer collaborates with cross-functional teams to build intuitive interfaces for customer account management and renewal services. This leadership role focuses on leveraging emerging tech to improve the efficiency of the independent service professional network. Through the continuous refinement of technical architecture, the Chief Technology Officer ensures that the company remains at the forefront of the home warranty industry. Cournoyer prioritizes security and performance, ultimately delivering reliable digital solutions that protect homeowners from the financial burden of unexpected appliance and system failures.
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