Leadership Overview
Old Republic Home Protection has 5 executives leading key functions including strategy, technology, information systems, and operational management.
Committed to excellence in home warranty services, Old Republic Home Protection delivers premier customer support and maintains high service standards for real estate professionals and homeowners across the United States.
Committed to excellence in home warranty services, Old Republic Home Protection delivers premier customer support and maintains high service standards for real estate professionals and homeowners across the United States.
Leadership Roles at Old Republic Home Protection
Marisol Natera - Chief Executive Officer
Marisol Natera, the Chief Executive Officer at Old Republic Home Protection, directs the overarching corporate strategy and long-term vision for the organization. Natera oversees the alignment of business objectives with the core mission of providing industry-leading home warranty solutions to homeowners and real estate professionals nationwide. By managing high-level relationships with the Board and executive leadership, the Chief Executive Officer ensures consistent growth and operational excellence across all regional markets. Marisol Natera drives the company toward maintaining the A+ Better Business Bureau rating through rigorous adherence to service standards. This leadership role involves evaluating market trends to expand the footprint of the firm while sustaining the reputation for reliability established since 1974. Through strategic oversight of all departments, the Chief Executive Officer fosters a culture of accountability and customer-centric performance, ultimately securing the financial health and competitive positioning of the enterprise within the insurance sector.
Gwen Gallagher - President
Gwen Gallagher, the President at Old Republic Home Protection, manages the internal operational scaling and organizational development required to sustain the company's market presence. Gallagher oversees the execution of daily business activities, ensuring that all departments function in harmony to meet the needs of real estate professionals. By focusing on internal process optimization, the President drives efficiency and maintains the high service standards expected of the brand. Gwen Gallagher leads initiatives to improve service delivery models, ensuring that every interaction makes a positive difference in the lives of homeowners. This role involves close coordination with the executive team to translate strategic goals into actionable operational plans. Through the management of internal resources and personnel, the President fosters a high-performance environment that supports the company's long-term growth objectives. Gallagher ensures that operational workflows remain agile and responsive to the demands of the competitive home warranty market.
Jim Mullery - President
Jim Mullery, the President at Old Republic Home Protection, directs the external market expansion and strategic partnerships that broaden the company's reach across the United States. Mullery oversees the development of relationships with real estate professionals, ensuring that the firm remains the preferred choice for home warranty services. By identifying new growth opportunities and managing regional market penetration, the President drives revenue and strengthens the brand's competitive position. Jim Mullery leads the efforts to maintain the company's A+ Better Business Bureau rating through superior client engagement and service quality. This leadership role involves representing the organization in industry forums and coordinating with the executive team to align market strategies with corporate goals. Through the management of external business development, the President ensures that the company continues to serve a growing base of homeowners effectively. Mullery focuses on building long-term value by expanding the firm's influence and service footprint.
Stephanie Cournoyer - Chief Technology Officer
Stephanie Cournoyer, the Chief Technology Officer at Old Republic Home Protection, architects the digital infrastructure required to support modern home warranty service delivery. Cournoyer manages the development of proprietary platforms that streamline claims processing and enhance user experiences for real estate professionals. By integrating advanced software solutions, the Chief Technology Officer optimizes internal workflows to ensure rapid response times and operational efficiency. Stephanie Cournoyer leads the technical teams in implementing secure, scalable systems that protect sensitive client data while facilitating seamless interactions across the national network. This role requires constant collaboration with other C-suite leaders to align technological capabilities with the broader business goals of the company. Through the deployment of innovative digital tools, the Chief Technology Officer improves service accessibility and reliability. Cournoyer maintains a focus on future-proofing the technological stack to support the evolving needs of homeowners and the expanding operational scale of the organization.
Frank Sanchez - Chief Information Officer
Frank Sanchez, the Chief Information Officer at Old Republic Home Protection, governs the data management strategies and information security protocols essential for maintaining the company's high service standards. Sanchez oversees the integrity of information systems, ensuring that all digital assets remain secure and compliant with industry regulations. By analyzing operational data, the Chief Information Officer provides actionable insights that drive decision-making across the organization. Frank Sanchez directs the implementation of robust data governance frameworks to support the complex needs of the home warranty business. This leadership position involves coordinating with the technology department to ensure that information flow remains efficient and reliable for all stakeholders. Through the management of critical data infrastructure, the Chief Information Officer enables the firm to deliver consistent, high-quality service to clients across the country. Sanchez prioritizes the protection of consumer information while leveraging data analytics to improve service outcomes and operational performance.
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