Old Republic Home Protection Executive and Leadership Team

Marisol Natera, the Chief Executive Officer at Old Republic Home Protection, directs the overarching strategic vision for residential warranty services. Natera oversees the expansion of service contract offerings, ensuring homeowners maintain access to essential repairs for heating, cooling, and plumbing systems. By aligning corporate objectives with market demands, the Chief Executive Officer drives long-term growth and operational excellence across the United States. Marisol Natera maintains close collaboration with the Board to refine service delivery models and enhance customer satisfaction metrics. This leadership role involves monitoring industry trends to adapt coverage options for diverse property needs. Through the management of the independent service professional network, the Chief Executive Officer ensures consistent quality standards. Ultimately, Natera secures the financial stability of the organization while fostering a culture of reliability and trust for every policyholder seeking protection for home systems and appliances.

Jim Mullery, the President at Old Republic Home Protection, manages the day-to-day operational execution of residential warranty programs. Mullery directs the regional service teams to ensure consistent delivery of repair solutions for heating, cooling, and garage door equipment. The President drives initiatives focused on expanding the network of independent service professionals to maintain high coverage standards across diverse geographic markets. Jim Mullery oversees the implementation of customer-centric policies that simplify the claims process for homeowners. This leadership role involves coordinating with internal departments to optimize service contract performance and renewal rates. By focusing on operational efficiency, the President ensures that the company meets its commitments to policyholders regarding appliance and system protection. Mullery maintains a strong emphasis on service quality, ensuring that every interaction with the company reflects the core mission of providing reliable, cost-effective home protection solutions for residential clients.

Gwen Gallagher, the President at Old Republic Home Protection, oversees the strategic development of optional coverage choices and customized protection plans. Gallagher directs the product management teams to tailor warranty offerings based on specific property requirements and homeowner needs. The President drives market penetration strategies that highlight the value of comprehensive coverage for water heaters and major kitchen appliances. Gwen Gallagher manages the relationships with key stakeholders to ensure that service contracts remain competitive and relevant in the residential insurance sector. This leadership role involves analyzing market data to identify new opportunities for service expansion and customer engagement. By refining the product portfolio, the President ensures that the company provides flexible solutions for a wide range of home systems. Gallagher maintains a focus on long-term sustainability, ensuring that the organization continues to deliver exceptional value and peace of mind to homeowners through its specialized warranty services.

Frank Sanchez, the Chief Information Officer at Old Republic Home Protection, manages the digital infrastructure supporting residential warranty claims and customer account management. Sanchez architects secure data systems that facilitate seamless online service requests for homeowners nationwide. The Chief Information Officer drives the integration of advanced analytics to optimize claims processing efficiency and reduce turnaround times for appliance repairs. Frank Sanchez oversees the cybersecurity framework protecting sensitive policyholder information and internal operational data. By modernizing the digital interface, the Chief Information Officer improves the accessibility of renewal services and account management tools. This role requires constant coordination with technical teams to ensure system uptime and reliability for the entire service network. Through the implementation of scalable software solutions, Sanchez supports the company mission of providing cost-effective protection for critical home systems, ensuring that every digital touchpoint remains intuitive and responsive for the end user.

Loreen Casper, the Chief Technology Officer at Old Republic Home Protection, leads the development of innovative platforms that enhance the residential warranty experience. Casper directs the engineering teams responsible for building robust tools that connect homeowners with independent service professionals. The Chief Technology Officer drives the adoption of emerging technologies to streamline the diagnostic and repair processes for kitchen appliances and electrical systems. Loreen Casper oversees the technical roadmap, ensuring that all digital assets align with the evolving needs of the home warranty market. This leadership role involves evaluating new software architectures to improve the speed and accuracy of service dispatching. By fostering a culture of technical innovation, the Chief Technology Officer ensures that the company remains at the forefront of the industry. Casper maintains high standards for system performance, ultimately supporting the organizational goal of providing seamless, reliable coverage for homeowners across the country.