Leadership Overview
Old Republic Home Protection has 6 executives leading key functions including strategy, financial oversight, information systems, technology development, and operational management.
Committed to delivering premier service standards, Old Republic Home Protection maintains an A+ Better Business Bureau rating while providing essential home warranty solutions to homeowners and real estate professionals across the United States.
Committed to delivering premier service standards, Old Republic Home Protection maintains an A+ Better Business Bureau rating while providing essential home warranty solutions to homeowners and real estate professionals across the United States.
Leadership Roles at Old Republic Home Protection
Marisol Natera - Chief Executive Officer
Marisol Natera, the Chief Executive Officer at Old Republic Home Protection, directs the overarching corporate strategy and long-term vision for the organization. Natera oversees the alignment of business objectives with the high service standards required to maintain an A+ Better Business Bureau rating. By managing relationships with the board and senior leadership, the Chief Executive Officer ensures consistent growth across the national market. Marisol Natera drives the expansion of home warranty services, focusing on delivering a premier customer experience that differentiates the company within the insurance industry. Through rigorous oversight of operational performance, the Chief Executive Officer guarantees that the company meets the evolving needs of real estate professionals and homeowners. This leadership role involves constant evaluation of market trends to sustain the competitive advantage established since 1974. Ultimately, Natera secures the financial and operational health of the entire enterprise.
Hank Settle - Chief Financial Officer
Hank Settle, the Chief Financial Officer at Old Republic Home Protection, manages the fiscal health and capital allocation strategies for the organization. Settle oversees all financial reporting, budgeting, and risk management processes to ensure compliance with industry regulations. By analyzing market data, the Chief Financial Officer supports the executive team in making informed decisions regarding national expansion and service delivery. Hank Settle directs the financial planning necessary to uphold the company's A+ Better Business Bureau rating while maintaining profitability. This role involves close collaboration with other C-suite leaders to optimize resource distribution across various regional operations. Through precise financial modeling, the Chief Financial Officer mitigates potential risks associated with the home warranty sector. Settle ensures that the company remains a stable, reliable partner for homeowners and real estate professionals. Ultimately, the Chief Financial Officer maintains the fiscal integrity required for long-term corporate success.
Jim Mullery - President
Jim Mullery, the President at Old Republic Home Protection, executes the daily operational strategies and manages the core business functions of the organization. Mullery oversees the implementation of service protocols that align with the company's A+ Better Business Bureau rating. By focusing on the operational side of the business, the President ensures that the home warranty services provided to real estate professionals meet the highest quality standards. Jim Mullery directs the management of regional teams to maintain consistent service delivery across the country. This leadership role involves bridging the gap between executive strategy and frontline execution to drive efficiency. Through the optimization of internal processes, the President supports the company's goal of providing a premier customer experience. Mullery monitors performance metrics to identify areas for improvement in service delivery. Ultimately, the President maintains the operational excellence required to support the company's long-term mission and market impact.
Gwen Gallagher - President
Gwen Gallagher, the President at Old Republic Home Protection, leads the strategic development of market-facing initiatives and client relations. Gallagher oversees the expansion of the company's footprint by building strong partnerships with real estate professionals across various states. By focusing on market growth and brand positioning, the President ensures that the company remains the preferred choice for home warranty services. Gwen Gallagher directs the sales and marketing strategies that communicate the value of the company's premier service experience. This leadership role involves analyzing competitive dynamics to refine the company's approach to customer acquisition and retention. Through the cultivation of external relationships, the President drives revenue growth and strengthens the company's reputation. Gallagher coordinates with other executives to ensure that market-facing activities align with the overall corporate mission. Ultimately, the President secures the company's position as a leader in the home protection industry through proactive market engagement.
Frank Sanchez - Chief Information Officer
Frank Sanchez, the Chief Information Officer at Old Republic Home Protection, architects the data management frameworks and information systems that support the company's service delivery. Sanchez oversees the integrity of internal databases and the secure handling of sensitive client information across the national network. By implementing robust data governance policies, the Chief Information Officer ensures that real estate professionals and homeowners receive accurate, timely support. Frank Sanchez directs the integration of information systems with core business processes to enhance operational efficiency. This leadership role involves coordinating with the technology department to streamline communication channels and improve service response times. Through the strategic application of information technology, the Chief Information Officer enables the company to maintain its high service standards. Sanchez monitors system performance to prevent disruptions in the home warranty claims process. Ultimately, the Chief Information Officer secures the digital infrastructure necessary for sustained business growth.
Stephanie Cournoyer - Chief Technology Officer
Stephanie Cournoyer, the Chief Technology Officer at Old Republic Home Protection, drives the development of innovative digital platforms and software solutions. Cournoyer oversees the engineering teams responsible for building user-friendly interfaces for homeowners and real estate professionals. By modernizing the technological stack, the Chief Technology Officer improves the speed and reliability of the home warranty service experience. Stephanie Cournoyer directs the research and implementation of emerging technologies to keep the company at the forefront of the insurance industry. This role involves collaborating with the information department to ensure that all digital tools remain secure and scalable. Through the deployment of advanced software, the Chief Technology Officer enhances the overall customer journey and operational productivity. Cournoyer manages the technical roadmap to support the company's mission of making a positive difference in the lives of others. Ultimately, the Chief Technology Officer transforms complex technical requirements into seamless, high-impact digital solutions.
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