Harri Executive and Leadership Team

Mary Carter, the Chief Executive Officer at Harri, directs the overarching corporate strategy and long-term vision for the frontline employee experience platform. Carter oversees the alignment of talent attraction and workforce management technologies with the evolving needs of the global hospitality, retail, and healthcare sectors. By fostering a culture centered on the belief that customer experience depends on employee satisfaction, the Chief Executive Officer drives organizational growth across 24,000 locations. Mary Carter maintains close collaboration with the Board to ensure financial health and market expansion. This leadership role involves navigating complex compliance landscapes while scaling the platform to support four million hospitality employees. Through rigorous focus on operational excellence, the Chief Executive Officer ensures that the company remains the premier choice for businesses prioritizing service-based workforce solutions. Carter consistently evaluates market trends to maintain a competitive edge in the HR software industry.

Luke Fryer, the Founder & Chief Executive Officer at Harri, architects the foundational mission and product philosophy that defines the company. Fryer drives the development of innovative engagement technologies designed to solve critical challenges for service-based businesses. As the Founder & Chief Executive Officer, Fryer oversees the strategic integration of talent acquisition and compliance tools into a unified platform. This leadership role involves identifying emerging opportunities within the retail and healthcare sectors to broaden the global footprint. Luke Fryer maintains a focus on product-market fit, ensuring that the platform addresses the specific pain points of frontline employees and managers alike. By championing the philosophy that service excellence starts with the workforce, the Founder & Chief Executive Officer guides the company toward sustainable growth. Fryer continuously evaluates the technological roadmap to ensure the platform remains at the forefront of the HR software market.

John Gordon, the Chief Financial Officer at Harri, directs the financial planning, analysis, and reporting functions that support the company's global operations. Gordon oversees the capital allocation strategy, ensuring that investments in technology and market expansion align with long-term growth objectives. As the Chief Financial Officer, Gordon manages the fiscal health of the organization, providing the insights necessary for informed decision-making by the executive team. This leadership role involves overseeing compliance, risk management, and financial forecasting for the company's diverse client base. John Gordon collaborates with other C-suite leaders to optimize operational efficiency and maximize profitability across all business units. By maintaining rigorous financial standards, the Chief Financial Officer supports the company's ability to innovate and scale its workforce management platform. Gordon ensures that the financial infrastructure remains robust enough to support the company's mission of serving 24,000 locations and millions of frontline employees worldwide.

Bob Harrison, the President at Harri, directs the day-to-day operational execution and business development efforts across the company's core markets. Harrison oversees the implementation of strategic initiatives that enhance the platform's value for hospitality and retail clients. As the President, Harrison ensures that the company's service-oriented mission is reflected in every aspect of the business, from talent attraction to workforce management. This leadership role involves managing key client relationships and driving the adoption of new technologies across the global portfolio. Bob Harrison collaborates with the executive team to refine the operational model and improve service delivery. By focusing on market expansion and operational excellence, the President supports the company's goal of improving the frontline employee experience. Harrison drives the execution of growth strategies, ensuring that the organization remains responsive to the needs of its four million users and continues to lead the industry in HR technology solutions.

Brent Richards, the President, Franchise Division at Harri, directs the specialized strategy for supporting franchise-based organizations within the hospitality and retail sectors. Richards oversees the development of tailored workforce management solutions that address the unique compliance and operational needs of franchise networks. As the President, Franchise Division, Richards ensures that the platform effectively serves the complex requirements of multi-unit operators. This leadership role involves building strong relationships with franchise owners and corporate partners to drive platform adoption. Brent Richards collaborates with the product team to integrate features that simplify talent management and engagement for decentralized workforces. By focusing on the specific challenges of the franchise model, the President, Franchise Division supports the company's mission to improve the employee experience at scale. Richards drives the expansion of the platform within the franchise market, ensuring that the company remains the preferred partner for large-scale service organizations.

Luke Frytest`, the President at Harri, directs the strategic initiatives focused on internal process optimization and organizational scaling. Frytest` oversees the integration of new technologies into the company's existing service framework to improve efficiency for frontline employees. As the President, Frytest` ensures that the company's operational capabilities keep pace with the rapid growth of the platform across the hospitality and healthcare sectors. This leadership role involves managing cross-functional teams to deliver high-impact projects that support the company's mission. Luke Frytest` collaborates with the executive team to refine the service delivery model and enhance the overall customer experience. By focusing on internal infrastructure and process improvement, the President supports the company's ability to serve its 24,000 locations effectively. Frytest` drives the execution of operational strategies that ensure the platform remains reliable, scalable, and capable of meeting the evolving demands of the global service industry.

Feras Kayali, the Chief Technology Officer at Harri, directs the engineering and product development teams responsible for the company's comprehensive workforce management suite. Kayali oversees the architecture of scalable cloud infrastructure that supports 24,000 locations and millions of users globally. As the Chief Technology Officer, Kayali ensures that all talent attraction and compliance technologies meet the highest standards of security and performance. This leadership role involves collaborating with other C-suite members to translate business requirements into robust software solutions. Feras Kayali drives the implementation of advanced analytics and automation to improve operational efficiency for hospitality clients. By prioritizing innovation in the HR tech space, the Chief Technology Officer maintains the platform's reliability and functionality. Kayali manages the technical roadmap to ensure that the software evolves alongside the changing needs of the global service industry, ultimately supporting the company's mission to improve the frontline employee experience.

Thomas Benton, the Chief Revenue Officer at Harri, directs all global sales initiatives and revenue-generating activities across the hospitality, retail, and healthcare markets. Benton oversees the enterprise sales teams and manages the strategic partnerships that fuel the company's growth. As the Chief Revenue Officer, Benton ensures that the sales funnel aligns with the broader corporate goal of delivering superior employee experience technology. This leadership role involves expanding the company's presence in key geographic regions and optimizing customer acquisition strategies. Thomas Benton collaborates with the product and marketing teams to refine the value proposition for prospective clients. By focusing on long-term client retention and market penetration, the Chief Revenue Officer secures the financial stability necessary for continued innovation. Benton drives the execution of complex sales cycles, ensuring that the platform reaches the organizations that need it most to improve their business operations and workforce management.

Hailey Whipple, the Chief of Staff at Harri, directs internal operations and facilitates communication between the executive leadership team and the broader organization. Whipple oversees strategic projects that ensure the company remains aligned with its core mission of improving the frontline employee experience. As the Chief of Staff, Whipple manages the operational cadence of the C-suite, ensuring that key initiatives receive the necessary resources and attention. This leadership role involves coordinating cross-departmental efforts to streamline workflows and enhance organizational efficiency. Hailey Whipple supports the executive team in executing high-level business strategies and monitoring performance metrics across all divisions. By fostering collaboration and transparency, the Chief of Staff ensures that the company's goals are clearly communicated and effectively pursued. Whipple plays a vital role in maintaining the operational health of the organization, allowing the leadership team to focus on scaling the platform and serving the needs of the global hospitality industry.