Harri Executive and Leadership Team

Brent Richards, the President, Franchise Division at Harri, leads the strategic expansion of the platform within the complex franchise landscape. Richards oversees the development of specialized solutions tailored to the unique operational requirements of multi-unit franchise operators in the hospitality industry. By driving adoption across large-scale franchise networks, the President, Franchise Division ensures that these organizations effectively manage their frontline talent and compliance needs. Brent Richards collaborates with corporate partners to implement standardized workforce management practices that improve operational efficiency and employee retention. This leadership role involves navigating the specific challenges of decentralized business models to deliver consistent value across thousands of locations. Through targeted market penetration and relationship management, the President, Franchise Division expands the company's influence in the competitive service sector. Richards ensures that the franchise-specific technology suite remains aligned with the broader mission of enhancing the employee experience for millions of frontline workers.

Hailey Whipple, the Chief of Staff at Harri, coordinates cross-functional initiatives to ensure operational excellence across the global organization. Whipple aligns internal processes with the broader mission of improving frontline employee experiences in the hospitality and retail sectors. By managing executive communications and facilitating strategic planning sessions, the Chief of Staff drives organizational efficiency and maintains focus on key business objectives. Hailey Whipple monitors the execution of high-priority projects, ensuring that departmental goals remain synchronized with the company's growth trajectory. This leadership role involves bridging gaps between various business units to foster a cohesive work environment. Through rigorous oversight of internal operations, the Chief of Staff supports the scaling of the platform across diverse international markets. Whipple maintains a constant pulse on organizational health, enabling the leadership team to respond rapidly to shifting industry demands while upholding the core values of the enterprise.

Thomas Benton, the Chief Revenue Officer at Harri, directs all global sales strategies and market expansion efforts. Benton oversees the acquisition of new enterprise clients within the restaurant, hotel, and healthcare industries, ensuring the platform reaches organizations prioritizing service excellence. By optimizing the sales funnel and managing high-performing teams, the Chief Revenue Officer accelerates revenue growth across North American and international markets. Thomas Benton collaborates with marketing and product leaders to align value propositions with the specific needs of frontline-heavy businesses. This leadership role involves cultivating long-term partnerships with major hospitality brands to secure sustainable financial performance. Through data-driven forecasting and strategic account management, the Chief Revenue Officer expands the company's footprint among the 24,000 locations currently utilizing the technology. Benton ensures that revenue targets remain consistent with the overarching goal of transforming the employee experience for millions of workers globally.

Feras Kayali, the Chief Technology Officer at Harri, architects the scalable software infrastructure that powers the company's talent attraction and workforce management suite. Kayali directs the engineering and product development teams to innovate features that address the complex compliance and engagement needs of the hospitality sector. By overseeing the technical roadmap, the Chief Technology Officer ensures the platform remains a global leader in frontline employee experience technology. Feras Kayali integrates advanced data analytics and automation into the core product, enabling clients to intelligently manage their workforce. This leadership role involves maintaining high standards for system security and reliability while supporting rapid feature deployment for millions of users. Through continuous technological advancement, the Chief Technology Officer drives the evolution of the platform to meet emerging demands in retail and healthcare. Kayali fosters a culture of technical excellence, ensuring that the software consistently delivers measurable improvements to the customer and employee experience.