Leadership Overview
Harri has 5 executives leading key functions including strategy, finance, technology, revenue, and operations.
Driven by a commitment to empowering frontline workers, Harri is dedicated to enhancing the employee experience as the foundation for superior customer service, impacting over four million hospitality employees globally.
Driven by a commitment to empowering frontline workers, Harri is dedicated to enhancing the employee experience as the foundation for superior customer service, impacting over four million hospitality employees globally.
Leadership Roles at Harri
Luke Fryer - Founder & Chief Executive Officer
Luke Fryer, the Founder & Chief Executive Officer at Harri, directs the overarching strategy and vision for the global Frontline Employee Experience leader. Fryer architects the company's mission to ensure customer experience never surpasses employee experience, guiding Harri's platform development and market expansion. Overseeing all strategic initiatives, Fryer ensures the talent attraction, workforce management, employee engagement, and compliance technologies align with the core business objective of empowering organizations. This leadership role involves fostering innovation and driving the company's impact across 24,000+ restaurant and hotel locations worldwide. By championing the needs of frontline employees, Luke Fryer solidifies Harri's position as the essential partner for businesses prioritizing their people.

Alexandra Gardner - Chief Financial Officer
Alexandra Gardner, the Chief Financial Officer at Harri, manages the company's financial operations and strategic fiscal planning. Gardner oversees all aspects of financial reporting, budgeting, and investment, ensuring robust financial health to support Harri's global expansion and technological innovation. This role involves optimizing financial performance and resource allocation across the organization, directly contributing to the company's ability to serve over 24,000 restaurant and hotel locations. By providing critical financial insights, Alexandra Gardner enables informed decision-making that underpins the platform's growth in hospitality, retail, and healthcare sectors. The Chief Financial Officer's leadership ensures sustainable profitability and supports the continuous enhancement of the Frontline Employee Experience.
Bob Harrison - President
Bob Harrison, the President at Harri, directs the company's operational execution and strategic growth initiatives. Harrison oversees key business functions, ensuring the seamless delivery of Harri's Frontline Employee Experience platform to a global clientele. This role involves optimizing internal processes and fostering cross-departmental collaboration to enhance service delivery and client satisfaction across 24,000+ restaurant and hotel locations. By championing operational excellence, Bob Harrison ensures the company effectively supports its mission of improving employee experiences worldwide. The President's leadership is integral to maintaining Harri's market leadership and driving its expansion into new sectors.
Feras Kayali - Chief Technology Officer
Feras Kayali, the Chief Technology Officer at Harri, spearheads the technological vision and development of the company's comprehensive Frontline Employee Experience platform. Kayali directs the engineering teams responsible for building and scaling innovative solutions in talent attraction, workforce management, employee engagement, and compliance. This critical role ensures the platform's robust performance and security, supporting four million hospitality employees globally. By driving technological advancements, Feras Kayali enables Harri to deliver unparalleled value to organizations seeking to improve their employee experience. The Chief Technology Officer's expertise is fundamental to maintaining Harri's leadership in the HR software market and expanding its reach into new industries.
Thomas Benton - Chief Revenue Officer
Thomas Benton, the Chief Revenue Officer at Harri, drives the company's global revenue generation and commercial strategy. Benton oversees all sales, business development, and customer success functions, ensuring alignment with Harri's mission to elevate the Frontline Employee Experience. This leadership position involves expanding market penetration across the hospitality sector and emerging growth areas like retail and healthcare. By cultivating strong client relationships and optimizing sales processes, Thomas Benton directly contributes to Harri's sustained growth and its ability to serve over 24,000 locations worldwide. The Chief Revenue Officer's strategic direction ensures the company's commercial success and reinforces its position as a leader in workforce management solutions.

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