Leadership Overview
Harri has 5 executives leading key functions including strategy, technology, revenue, finance, and operations.
Driven by a commitment to frontline employee experience, Harri empowers organizations to attract, manage, engage, and retain top talent, fundamentally believing that customer experience cannot surpass employee experience.
Driven by a commitment to frontline employee experience, Harri empowers organizations to attract, manage, engage, and retain top talent, fundamentally believing that customer experience cannot surpass employee experience.
Leadership Roles at Harri
Luke Fryer - Founder & Chief Executive Officer
Luke Fryer, the Founder & Chief Executive Officer at Harri, directs the overarching vision and strategic direction for the global leader in Frontline Employee Experience. Fryer architects the company's mission to ensure organizations understand that superior customer experiences are intrinsically linked to exceptional employee experiences. This leadership role involves guiding product development and market expansion, focusing on Harri's suite of talent attraction, workforce management, employee engagement, and compliance technologies. Fryer's strategic oversight ensures the platform intelligently supports businesses in attracting, managing, engaging, and retaining the best talent. Under Fryer's guidance, Harri serves over 24,000 restaurant and hotel locations and four million hospitality employees globally, with significant emerging growth in retail and healthcare sectors. Luke Fryer drives the innovation that positions Harri at the forefront of frontline employee solutions.

Alexandra Gardner - Chief Financial Officer
Alexandra Gardner, the Chief Financial Officer at Harri, manages the company's financial operations and strategic fiscal planning, supporting Harri's global leadership in Frontline Employee Experience. Gardner oversees all aspects of financial management, including budgeting, forecasting, accounting, and investor relations, ensuring the financial health and stability necessary for sustained growth. This critical role involves optimizing financial performance to support the expansion of Harri's talent attraction, workforce management, employee engagement, and compliance technologies across over 24,000 locations and four million employees worldwide. Alexandra Gardner's financial acumen guides strategic investment decisions, enabling the company to effectively serve the hospitality, retail, and healthcare industries. The Chief Financial Officer ensures that financial strategies align with the company's mission to enhance employee and customer experiences. Gardner's leadership provides the financial framework for Harri's continued innovation and market impact.
Bob Harrison - President
Bob Harrison, the President at Harri, directs key operational functions and strategic initiatives that advance Harri's mission as the global leader in Frontline Employee Experience. Harrison oversees the execution of business strategies, ensuring seamless integration of the company's talent attraction, workforce management, employee engagement, and compliance technologies across its extensive client base. This leadership position involves optimizing operational efficiency and driving growth within the hospitality, retail, and healthcare sectors, supporting over 24,000 locations and four million employees globally. Bob Harrison's focus on operational excellence ensures that Harri's platform consistently delivers superior employee and customer experiences. The President plays a vital role in fostering cross-departmental collaboration and ensuring that all facets of the business align with the company's core values and objectives. Harrison's leadership is instrumental in scaling Harri's impact and solidifying its market position.
Feras Kayali - Chief Technology Officer
Feras Kayali, the Chief Technology Officer at Harri, spearheads the technological innovation and platform development that underpins Harri's position as a global leader in Frontline Employee Experience. Kayali oversees the engineering teams responsible for building and scaling the sophisticated suite of talent attraction, workforce management, employee engagement, and compliance technologies. This leadership function ensures the Harri platform remains robust, secure, and capable of supporting the complex needs of over 24,000 restaurant and hotel locations and four million hospitality employees worldwide. Kayali's technical strategy directly supports the company's mission by enabling organizations to intelligently attract, manage, engage, and retain their frontline talent. The Chief Technology Officer drives the technological advancements that enhance both employee and customer experiences across emerging growth sectors like retail and healthcare. Feras Kayali ensures the technological backbone of Harri consistently delivers value and supports business objectives.
Thomas Benton - Chief Revenue Officer
Thomas Benton, the Chief Revenue Officer at Harri, drives the commercial strategy and revenue generation initiatives for the global Frontline Employee Experience leader. Benton leads the sales and business development teams, focusing on expanding Harri's reach across the hospitality, retail, and healthcare sectors. This executive role involves cultivating strategic partnerships and ensuring the value proposition of Harri's talent attraction, workforce management, employee engagement, and compliance technologies resonates with organizations seeking to improve their employee and customer experiences. Thomas Benton oversees the go-to-market strategy, aiming to onboard new clients and deepen relationships with existing ones, supporting over 24,000 locations and four million employees globally. The Chief Revenue Officer's efforts are critical in translating the company's innovative platform into sustainable business growth and market leadership. Benton's leadership ensures Harri's commercial success aligns with its mission.

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