HammondCare Executive and Leadership Team

July, 2026

Leadership Overview

HammondCare has 6 executives leading key functions including strategy, finance, consumer experience, people operations, and medical affairs.

Driven by a commitment to compassionate care, HammondCare enhances the quality of life for individuals requiring aged health, dementia, and palliative services, leveraging over 90 years of experience to deliver expert clinical and emotional support.

Leadership Roles at HammondCare

  • Chief Executive Officer - Mona Hammond
  • Chief Financial Officer - Rory Crout
  • Deputy Chief Financial Officer - Theresa Krebs
  • Chief Marketing Officer & General Manager, Consumer Experience - Victoria Hayman
  • Chief People Officer - Jo Reed
  • Chief Medical Officer & Senior Rehabilitation Medicine Staff Specialist - Andrew Cole
  • Mona Hammond - Chief Executive Officer

    Mona Hammond, the Chief Executive Officer at HammondCare, directs the overarching strategy and operational execution for the organization's specialized aged health, dementia, and palliative care services. Overseeing all facets of the business, Mona Hammond ensures the continuous improvement of quality of life for clients receiving home care, residential care, and dementia support. This leadership role involves guiding the organization's independent Christian charity mission, integrating pastoral care, and fostering the extensive volunteer network that amplifies client well-being. Hammond drives the strategic vision, ensuring HammondCare maintains its position as a leader in expert nursing and clinical care delivery across Australia. The Chief Executive Officer's focus remains on sustainable growth and upholding the core values that define HammondCare's approach to personalized, compassionate care.

    Rory Crout - Chief Financial Officer

    Rory Crout, the Chief Financial Officer at HammondCare, manages the comprehensive financial operations and fiscal strategy for the organization. Overseeing all financial planning, budgeting, and reporting, Rory Crout ensures the fiscal health and sustainability of HammondCare's diverse service offerings, including home care, residential care, and specialized dementia and palliative services. This critical role involves optimizing resource allocation to support the delivery of expert nursing, clinical care, and emotional support across all facilities and home-based programs. Crout's financial oversight is essential for maintaining the organization's independent Christian charity status and supporting its extensive volunteer network. By driving financial efficiency, the Chief Financial Officer directly enables HammondCare to expand its reach and enhance the quality of life for individuals in need of specialized aged care.

    Theresa Krebs - Deputy Chief Financial Officer

    Theresa Krebs, the Deputy Chief Financial Officer at HammondCare, provides critical support to the Chief Financial Officer in managing the organization's financial architecture. Overseeing day-to-day financial operations and contributing to strategic financial planning, Theresa Krebs ensures the efficient allocation of resources across HammondCare's extensive aged health, dementia, and palliative care services. This role is integral to maintaining the financial integrity of home care, residential care, and specialized dementia support programs. Krebs's responsibilities include financial analysis, compliance, and supporting the fiscal sustainability that underpins HammondCare's mission as an independent Christian charity. By reinforcing financial controls and processes, the Deputy Chief Financial Officer directly contributes to the organization's capacity to deliver expert nursing and clinical care, enhancing the quality of life for all clients.

    Victoria Hayman - Chief Marketing Officer & General Manager, Consumer Experience

    Victoria Hayman, the Chief Marketing Officer & General Manager, Consumer Experience at HammondCare, spearheads all marketing initiatives and shapes the end-to-end client journey. Overseeing brand strategy and consumer engagement, Victoria Hayman ensures that HammondCare's specialized aged health, dementia, and palliative care services resonate with diverse client needs. This dual role involves translating the organization's mission of improving quality of life into compelling communication and exceptional service delivery across home care, residential care, and dementia support programs. Hayman drives initiatives to enhance client satisfaction and loyalty, ensuring that the expert nursing, clinical care, and emotional support provided align with the highest standards. The Chief Marketing Officer & General Manager, Consumer Experience is pivotal in communicating HammondCare's unique value proposition as an independent Christian charity.

    Jo Reed - Chief People Officer

    Jo Reed, the Chief People Officer at HammondCare, leads all human capital strategies and talent management initiatives for the organization. Overseeing recruitment, employee development, and fostering a positive workplace culture, Jo Reed ensures HammondCare attracts and retains the skilled professionals essential for delivering expert aged health, dementia, and palliative care. This role is fundamental to supporting the dedicated teams providing home care, residential care, and specialized dementia support. Reed's focus on people operations directly impacts the quality of clinical care and emotional support provided to clients. By championing employee well-being and professional growth, the Chief People Officer strengthens HammondCare's capacity to fulfill its mission as an independent Christian charity and effectively manage its large volunteer network, ultimately enhancing client outcomes.
    Jo Reed

    Andrew Cole - Chief Medical Officer & Senior Rehabilitation Medicine Staff Specialist

    Andrew Cole, the Chief Medical Officer & Senior Rehabilitation Medicine Staff Specialist at HammondCare, provides expert clinical leadership and medical oversight for the organization's specialized care services. Overseeing medical strategy and ensuring the highest standards of patient care, Andrew Cole guides the clinical direction for aged health, dementia, and palliative care programs. This crucial role involves direct involvement in rehabilitation medicine, enhancing the clinical effectiveness of home care, residential care, and dementia support. Cole's medical expertise ensures that HammondCare delivers exceptional nursing and clinical care, focusing on improving the quality of life for individuals. As Chief Medical Officer, this leader champions evidence-based practices and contributes significantly to the organization's reputation for compassionate and expert medical support.

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    Frequently Asked Questions Regarding HammondCare Top Executives and Leadership Team

    Who leads HammondCare?
    HammondCare is led by Mona Hammond (Chief Executive Officer), along with executives such as Rory Crout (Chief Financial Officer) and Theresa Krebs (Deputy Chief Financial Officer).
    Who is part of HammondCare’s executive team?
    The executive team of HammondCare includes leaders such as Mona Hammond (Chief Executive Officer), Rory Crout (Chief Financial Officer), Theresa Krebs (Deputy Chief Financial Officer) and other senior executives.
    How many executives does HammondCare have?
    HammondCare has 6 executives leading key business areas.
    What roles are included in HammondCare’s leadership team?
    The leadership team of HammondCare includes roles such as Chief Executive Officer, Chief Financial Officer, Deputy Chief Financial Officer, Chief Marketing Officer & General Manager, Consumer Experience, Chief People Officer.