Griswold Executive and Leadership Team

Dustin Jackson, the Chief Executive Officer at Griswold, directs the overarching corporate strategy and long-term vision for the organization. Jackson architects the expansion of non-medical home care services across the United States, ensuring that the franchise network maintains high standards for personal care and companionship. By aligning the executive team with the core mission of supporting older adults and individuals with disabilities, the Chief Executive Officer drives sustainable growth and operational excellence. Jackson monitors market trends to identify new opportunities for service delivery, while simultaneously fostering relationships with key stakeholders to strengthen the brand presence. This leadership role involves constant evaluation of the franchise model to ensure that every client receives consistent, high-quality support. Through rigorous oversight of national initiatives, Dustin Jackson secures the company's position as a leader in the home care sector, ultimately enhancing the independence of clients nationwide.

Carolyn Gray, the Owner & Chief Executive Officer at Griswold, manages the foundational business interests and strategic direction of the company. Gray oversees the integration of personal care and respite services into the broader franchise framework, ensuring that the organization remains true to the original mission of providing compassionate home care. As the Owner & Chief Executive Officer, Gray evaluates the financial health of the enterprise and directs capital allocation to support technological advancements in caregiver matching. This role requires close collaboration with the board to refine the business model and improve service accessibility for individuals recovering from surgery or illness. By prioritizing the needs of clients and the success of franchise partners, Carolyn Gray maintains the integrity of the brand. Gray drives the company toward long-term stability, ensuring that the organization continues to provide reliable, independent living solutions for vulnerable populations across the country.

Wil Vigil, the Director & Chief Executive Officer at Griswold, governs the strategic governance and executive operations of the firm. Vigil architects the implementation of standardized care protocols that define the company's reputation for excellence in the non-medical home care industry. As the Director & Chief Executive Officer, Vigil monitors the performance of regional franchise units to ensure compliance with quality benchmarks and service delivery standards. This leadership position involves coordinating with internal departments to streamline the connection between trained caregivers and clients requiring companionship or incidental transportation. By focusing on operational efficiency and market penetration, Vigil drives the company's ability to scale effectively while maintaining a personalized approach to care. Wil Vigil ensures that the organization remains responsive to the evolving needs of older adults, consistently refining the service portfolio to support safe and independent living environments for all clients served by the network.

Patrick Gray, the Director and Co-owner and Chief Operating Officer at Griswold, executes the daily operational functions and logistical strategies of the company. Gray oversees the internal systems that facilitate the delivery of homemaking and personal care services, ensuring that every franchise location operates with maximum efficiency. As the Director and Co-owner and Chief Operating Officer, Gray manages the infrastructure required to support a vast network of caregivers and clients. This role involves optimizing the supply chain of care services and implementing rigorous training programs to maintain high service quality. By analyzing operational data, Gray identifies areas for process improvement and drives initiatives that enhance the overall client experience. Patrick Gray works closely with the executive team to align operational capabilities with the company's growth objectives, ensuring that the organization remains a reliable provider of home care services for individuals with disabilities and those recovering from illness.

Vinita Rajpal, the President at Griswold, directs the tactical execution of business objectives and oversees the performance of key service divisions. Rajpal architects the development of programs that enhance the companionship and respite care offerings, ensuring that the company meets the diverse needs of its client base. As the President, Rajpal manages the cross-functional teams responsible for maintaining the high standards of care that define the brand. This leadership role involves driving regional market growth and ensuring that franchise partners have the resources necessary to succeed in their local territories. By fostering a culture of excellence and accountability, Rajpal ensures that the organization remains at the forefront of the non-medical home care industry. Vinita Rajpal monitors the competitive landscape to adjust service strategies, ultimately supporting the company's mission to help older adults live safely and independently in their own homes through consistent, high-quality care delivery.

Joseph Bachich, the President at Griswold, leads the strategic initiatives focused on expanding the company's footprint in the home care market. Bachich architects the implementation of new service models that address the specific requirements of individuals recovering from surgery or illness. As the President, Bachich oversees the coordination between corporate leadership and the franchise network to ensure consistent service quality across all regions. This role involves driving revenue growth through the optimization of client acquisition strategies and the enhancement of caregiver retention programs. By analyzing market demand and service efficacy, Bachich ensures that the organization remains responsive to the needs of older adults and people with disabilities. Joseph Bachich works to strengthen the brand's reputation as a national provider of non-medical home care, ensuring that the company continues to deliver reliable, compassionate support that empowers clients to maintain their independence and safety at home.

Joseph Mandala, the President at Griswold, manages the strategic development of the company's service offerings and ensures alignment with the overarching mission of providing quality home care. Mandala architects the expansion of specialized care programs, including respite care and incidental transportation, to better serve the needs of the aging population. As the President, Mandala oversees the operational performance of various business units, ensuring that each location adheres to the company's rigorous standards for caregiver training and client safety. This leadership role involves driving innovation in service delivery and fostering partnerships that enhance the company's market position. By focusing on operational excellence and client satisfaction, Mandala supports the long-term growth of the franchise network. Joseph Mandala ensures that the organization remains a trusted partner for families seeking reliable, non-medical home care solutions, consistently delivering value through a commitment to independence and safety for all clients.

Lee Jacobson, the President & Owner at Griswold, directs the high-level business strategy and maintains the core values of the organization. Jacobson architects the long-term vision for the company, ensuring that the commitment to non-medical home care remains the primary focus of all operations. As the President & Owner, Jacobson oversees the financial health and strategic direction of the franchise, ensuring that the business model supports sustainable growth and high-quality service delivery. This role involves evaluating new market opportunities and driving initiatives that improve the lives of older adults and individuals with disabilities. By maintaining a focus on the company's heritage and mission, Jacobson ensures that the brand continues to be recognized for excellence in the home care industry. Lee Jacobson works to secure the company's future by fostering a culture of compassion and reliability, ensuring that clients receive the support necessary to live safely and independently at home.

Frank Pettinaro, the Owner and President at Griswold, governs the strategic interests and executive leadership of the company. Pettinaro architects the business plans that drive the expansion of home care services, ensuring that the organization remains competitive in the national market. As the Owner and President, Pettinaro oversees the alignment of corporate goals with the needs of franchise partners and clients. This leadership role involves directing the development of new service protocols that enhance the quality of companionship and personal care provided to older adults. By focusing on operational efficiency and brand integrity, Pettinaro ensures that the company continues to meet the highest standards of the industry. Frank Pettinaro drives the organization toward achieving its mission of supporting independent living, consistently evaluating the effectiveness of service delivery models to ensure that clients receive the best possible care in their own homes.