Leadership Overview
Greater Western Water has 5 executives leading key functions including financial strategy, operational delivery, digital infrastructure, human capital management, and corporate vision.
Committed to sustainable resource management, Greater Western Water delivers essential water and wastewater services while driving community-focused conservation programs across the western suburbs of Melbourne.
Committed to sustainable resource management, Greater Western Water delivers essential water and wastewater services while driving community-focused conservation programs across the western suburbs of Melbourne.
Leadership Roles at Greater Western Water
Linda Watts - Chief Financial Officer
Linda Watts, the Chief Financial Officer at Greater Western Water, directs all fiscal planning and capital allocation strategies. Overseeing the financial health of the organization, the Chief Financial Officer manages complex billing systems and financial concessions for diverse customer segments. This leadership role involves balancing infrastructure investment with affordable service delivery for homeowners and commercial property owners. By optimizing revenue cycles and cost structures, Linda Watts ensures long-term economic stability for the utility. The Chief Financial Officer maintains rigorous oversight of budgetary compliance and regulatory reporting requirements. Through precise fiscal management, Watts supports the expansion of sustainable water projects across the western suburbs of Melbourne. This executive function remains critical for maintaining the operational viability of the entire water and wastewater network while providing essential support options for the community.
Kim Murray - Chief Operating Officer
Kim Murray, the Chief Operating Officer at Greater Western Water, executes the delivery of essential water and wastewater services across the western suburbs of Melbourne. Overseeing large-scale infrastructure projects and system upgrades, the Chief Operating Officer ensures reliable service delivery for all residents and businesses. This leadership role involves managing the physical assets and maintenance schedules required for sustainable water management. By coordinating field operations and technical teams, Kim Murray drives efficiency in daily utility functions. The Chief Operating Officer monitors service quality and safety standards to meet regional demand. Through strategic planning of network improvements, Murray optimizes the performance of the entire water distribution system. This executive function remains vital for the successful implementation of recycled water initiatives and conservation programs that define the operational footprint of the organization.
Santosh Pandey - Founder & President
Santosh Pandey, the Founder & President at Greater Western Water, defines the overarching corporate vision and long-term strategic direction for the organization. Overseeing the alignment of business goals with community needs, the Founder & President drives the commitment to sustainable water management and environmental stewardship. This leadership role involves engaging with stakeholders and setting the tone for community-focused initiatives like recycled water usage. By championing innovation in service delivery, Santosh Pandey ensures the utility remains responsive to the requirements of residents and businesses in the western suburbs of Melbourne. The Founder & President maintains high-level oversight of major projects and corporate governance standards. Through the promotion of water conservation programs, Pandey shapes the market impact of the company. This executive function remains essential for guiding the organization toward future growth and continued service reliability.
Anafrid Bennet - Chief Information Officer
Anafrid Bennet, the Chief Information Officer at Greater Western Water, architects the digital infrastructure and data systems supporting essential utility services. Overseeing cybersecurity protocols and information technology strategy, the Chief Information Officer ensures the integrity of customer billing data and operational monitoring systems. This leadership role involves integrating advanced analytics to improve water conservation tracking and infrastructure maintenance efficiency. By modernizing digital platforms, Anafrid Bennet enables seamless engagement for homeowners and renters accessing payment plans or financial support. The Chief Information Officer manages the technological backbone required for real-time service delivery across the western suburbs of Melbourne. Through the implementation of robust software solutions, Bennet drives innovation in how the utility interacts with the community. This executive function remains essential for maintaining secure and reliable digital operations within the water sector.
Michael Caswell - Chief People Officer
Michael Caswell, the Chief People Officer at Greater Western Water, directs human capital strategy and organizational culture initiatives. Overseeing talent acquisition, employee development, and workforce planning, the Chief People Officer ensures the alignment of staff capabilities with the mission of sustainable water management. This leadership role involves fostering an inclusive environment that supports the diverse needs of the workforce serving the western suburbs of Melbourne. By implementing performance management frameworks, Michael Caswell drives high levels of engagement and operational excellence across all departments. The Chief People Officer manages internal communications and labor relations to maintain a stable and productive team. Through the cultivation of professional growth opportunities, Caswell strengthens the internal capacity of the utility to deliver reliable services. This executive function remains critical for building the organizational resilience necessary to meet evolving community expectations.
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