Granicus Executive and Leadership Team

May, 2026

Leadership Overview

Granicus has 10 executives leading key functions including strategy, operations, marketing, revenue, technology, human resources, and regional development.

Driven by innovation, Granicus provides essential digital solutions for governments, enhancing citizen engagement and operational efficiency through advanced technology platforms.

Leadership Roles at Granicus

  • Chief Executive Officer - Mark Hynes
  • President & Chief Executive Officer - Rob Gerstein
  • President, Swagit - Bryan Halley
  • Chief Marketing Officer - Richard Maclachlan
  • Chief Revenue Officer - Amir Capriles
  • CXS Chief of Staff - Cassidy DiNicolo
  • CXS Chief of Staff - Cassidy Pillow
  • Chief Technology Officer & Co-Founder - Gregory Pengiel
  • Chief Human Resources Officer - Carrie Cisek
  • Regional Executive - Christopher Winter
  • Mark Hynes - Chief Executive Officer

    Mark Hynes, the Chief Executive Officer at Granicus, directs the company's overarching strategy and operational execution. Hynes guides the organization's mission to empower governments with digital solutions, focusing on enhancing citizen engagement and streamlining public services. This leadership role involves aligning all departments toward achieving Granicus's strategic objectives in website management, digital communications, and online transaction processing. The Chief Executive Officer ensures that Granicus maintains its position as a leader in providing critical technology for government entities. Mark Hynes drives the company's growth and innovation, ensuring robust solutions are delivered across the United States.

    Rob Gerstein - President & Chief Executive Officer

    Rob Gerstein, the President & Chief Executive Officer at Granicus, spearheads the company's strategic vision and operational leadership. Gerstein focuses on driving growth and innovation within Granicus's digital solutions for governments, encompassing website management, digital communications, and online transactions. This executive role involves fostering key relationships with government partners and ensuring the delivery of high-impact technology. The President & Chief Executive Officer oversees the integration of new technologies and services to meet evolving public sector needs. Rob Gerstein's leadership ensures Granicus consistently provides essential tools for government efficiency and citizen engagement across North America.

    Bryan Halley - President, Swagit

    Bryan Halley, the President, Swagit at Granicus, leads the strategic direction and operational management of the Swagit division. Halley focuses on enhancing government transparency and accessibility through Swagit's video solutions, integrating them with Granicus's broader digital offerings. This executive role involves driving growth, innovation, and client satisfaction within the Swagit platform, which specializes in live and on-demand video streaming for public meetings. The President, Swagit oversees the development and deployment of technology that supports effective communication between governments and their constituents. Bryan Halley's leadership ensures Swagit remains a vital component of Granicus's comprehensive suite of digital government solutions across North America.

    Richard Maclachlan - Chief Marketing Officer

    Richard Maclachlan, the Chief Marketing Officer at Granicus, architects the company's global marketing strategies and brand positioning. Maclachlan drives demand generation and market penetration for Granicus's digital solutions, focusing on government website management, digital communications, and online transactions. This role involves overseeing all marketing initiatives, from digital campaigns to content strategy, ensuring alignment with the company's mission to enhance public sector efficiency. The Chief Marketing Officer collaborates with sales and product teams to communicate the value of Granicus's offerings to government entities. Richard Maclachlan's expertise ensures Granicus maintains a strong market presence and effectively reaches its target audience across the United States.

    Amir Capriles - Chief Revenue Officer

    Amir Capriles, the Chief Revenue Officer at Granicus, directs all revenue-generating activities and sales operations. Capriles oversees the expansion of Granicus's digital solutions for governments, including website management, digital communications, and online transactions, across various markets. This executive position involves developing and executing sales strategies to drive consistent revenue growth and market share. The Chief Revenue Officer leads the sales teams, ensuring they effectively communicate the value proposition of Granicus's technology to public sector clients. Amir Capriles's focus on client acquisition and retention solidifies Granicus's position as a key partner for government digital transformation initiatives nationwide.

    Cassidy DiNicolo - CXS Chief of Staff

    Cassidy DiNicolo, the CXS Chief of Staff at Granicus, provides strategic support and operational oversight for customer experience initiatives. DiNicolo facilitates the execution of key projects aimed at enhancing citizen engagement and government service delivery through Granicus's digital platforms. This role involves coordinating cross-functional teams to ensure seamless implementation of website management, digital communications, and online transaction solutions. The CXS Chief of Staff works closely with leadership to drive operational efficiency and improve customer satisfaction across the public sector. Cassidy DiNicolo's contributions are vital to maintaining Granicus's commitment to exceptional service and technological advancement for government clients.

    Cassidy Pillow - CXS Chief of Staff

    Cassidy Pillow, the CXS Chief of Staff at Granicus, drives strategic initiatives and operational excellence within the customer experience division. Pillow focuses on optimizing the delivery of Granicus's digital solutions, including website management, digital communications, and online transactions, to government entities. This position involves managing critical projects and ensuring alignment between customer needs and company objectives. The CXS Chief of Staff collaborates with various departments to enhance service delivery and client satisfaction. Cassidy Pillow's role is integral to maintaining Granicus's reputation for providing reliable and effective technology solutions that empower governments and improve citizen interactions.

    Gregory Pengiel - Chief Technology Officer & Co-Founder

    Gregory Pengiel, the Chief Technology Officer & Co-Founder at Granicus, leads the company's technological vision and product development. Pengiel oversees the innovation and architecture of Granicus's digital solutions, including website management, digital communications, and online transaction platforms, ensuring they meet the evolving needs of governments. This executive role involves guiding the engineering teams in creating scalable, secure, and user-friendly technology. The Chief Technology Officer & Co-Founder is instrumental in maintaining Granicus's technological edge and driving advancements in government digital services. Gregory Pengiel's foundational expertise continues to shape the company's commitment to delivering cutting-edge solutions across the United States.

    Carrie Cisek - Chief Human Resources Officer

    Carrie Cisek, the Chief Human Resources Officer at Granicus, directs all human capital strategies and organizational development. Cisek focuses on cultivating a high-performance culture that supports Granicus's mission of providing essential digital solutions for governments. This leadership role involves overseeing talent acquisition, employee engagement, and professional development programs to ensure the company attracts and retains top talent. The Chief Human Resources Officer collaborates with executive leadership to align HR initiatives with business objectives, fostering an environment conducive to innovation in website management, digital communications, and online transactions. Carrie Cisek's strategic approach to human resources strengthens Granicus's operational capabilities and supports its continued growth.
    Carrie Cisek

    Christopher Winter - Regional Executive

    Christopher Winter, the Regional Executive at Granicus, oversees strategic operations and business development within designated geographic areas. Winter focuses on expanding Granicus's reach and impact by driving the adoption of digital solutions for governments, including website management, digital communications, and online transactions. This role involves cultivating strong relationships with regional government leaders and ensuring tailored service delivery. The Regional Executive collaborates with sales and support teams to meet local market demands and achieve growth targets. Christopher Winter's leadership is critical in extending Granicus's mission to empower governments with effective technology solutions across diverse regions.

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    Frequently Asked Questions Regarding Granicus Top Executives and Leadership Team

    Who leads Granicus?
    Granicus is led by Mark Hynes (Chief Executive Officer), along with executives such as Rob Gerstein (President & Chief Executive Officer) and Bryan Halley (President, Swagit).
    Who is part of Granicus’s executive team?
    The executive team of Granicus includes leaders such as Mark Hynes (Chief Executive Officer), Rob Gerstein (President & Chief Executive Officer), Bryan Halley (President, Swagit) and other senior executives.
    How many executives does Granicus have?
    Granicus has 10 executives leading key business areas.
    What roles are included in Granicus’s leadership team?
    The leadership team of Granicus includes roles such as Chief Executive Officer, President & Chief Executive Officer, President, Swagit, Chief Marketing Officer, Chief Revenue Officer.