Leadership Overview
Goodwill-Suncoast has 5 executives leading key functions including strategy, human resources, and finance.
Dedicated to empowering individuals and strengthening communities, Goodwill-Suncoast drives positive social impact through innovative programs and services across West Central Florida.
Dedicated to empowering individuals and strengthening communities, Goodwill-Suncoast drives positive social impact through innovative programs and services across West Central Florida.
Leadership Roles at Goodwill-Suncoast
Deborah Passerini - President & Chief Executive Officer
Deborah Passerini, the President & Chief Executive Officer at Goodwill-Suncoast, directs the organization's overall strategic vision and operational execution across 10 counties in West Central Florida. Passerini guides the nonprofit's mission to serve individuals with barriers to employment, ensuring programs align with community needs and organizational goals. This leadership role involves fostering key relationships with community stakeholders, government agencies, and corporate partners to expand service reach and impact. By championing innovative approaches to workforce development and retail operations, Deborah Passerini drives sustainable growth and enhances the organization's capacity to fulfill its charitable objectives. The President & Chief Executive Officer ensures fiscal responsibility and adherence to the 501(c)(3) nonprofit status, maintaining the highest standards of governance and operational integrity.

R Lee Waits - Honorary President and Chief Executive Officer Emeritus
R Lee Waits, the Honorary President and Chief Executive Officer Emeritus at Goodwill-Suncoast, provides historical perspective and advisory support to the current leadership team. Waits's legacy contributions continue to inform the organization's long-term strategic direction and commitment to its core mission. This esteemed position involves offering guidance on matters of organizational development and community engagement, drawing upon extensive experience within the nonprofit sector. The Honorary President and Chief Executive Officer Emeritus role ensures continuity of purpose and upholds the foundational values established during prior leadership phases. R Lee Waits's ongoing connection reinforces Goodwill-Suncoast's enduring dedication to serving individuals and communities throughout West Central Florida.
Tracey Boucher - Vice President, Finance & Chief Financial Officer & Corporate Treasurer
Tracey Boucher, the Vice President, Finance & Chief Financial Officer & Corporate Treasurer at Goodwill-Suncoast, directs the financial strategy and fiscal operations supporting the organization's extensive service network across 10 West Central Florida counties. Boucher oversees all aspects of financial planning, budgeting, accounting, and reporting, ensuring robust fiscal health and compliance with nonprofit regulations. This executive leadership position is crucial for maintaining the financial integrity and sustainability of Goodwill-Suncoast's mission-driven activities, including workforce development programs and retail operations. By managing financial resources effectively, Tracey Boucher enables the organization to maximize its impact and expand its reach. The Vice President, Finance & Chief Financial Officer & Corporate Treasurer also guides investment strategies and manages banking relationships, safeguarding the organization's assets and ensuring efficient allocation of funds to support community needs.
Yvonne Taylor - Vice President, Human Resources & Chief Human Resources Officer
Yvonne Taylor, the Vice President, Human Resources & Chief Human Resources Officer at Goodwill-Suncoast, architects and executes comprehensive human capital strategies across the organization's 10-county service area. Taylor oversees all facets of workforce management, including talent acquisition, employee relations, compensation and benefits, and professional development programs designed to support individuals with barriers to employment. This critical leadership function ensures a robust and supportive work environment, aligning HR initiatives with the company's overarching mission of community empowerment and service delivery. By fostering a culture of inclusivity and continuous learning, Yvonne Taylor drives employee engagement and retention, directly contributing to the operational effectiveness of Goodwill-Suncoast's diverse programs. The Vice President, Human Resources & Chief Human Resources Officer also manages compliance with labor laws and develops policies that uphold the organization's ethical standards and operational integrity.
Jacqueline Miller - Vice President & Chief Human Resources Officer
Jacqueline Miller, the Vice President & Chief Human Resources Officer at Goodwill-Suncoast, spearheads strategic human resources initiatives that bolster the organization's capacity to serve West Central Florida. Miller directs the development and implementation of policies and programs focused on talent management, employee engagement, and organizational development, ensuring alignment with Goodwill-Suncoast's mission to empower individuals. This role is pivotal in cultivating a high-performance culture and managing the employee lifecycle, from recruitment and onboarding to professional growth and retention. By championing best practices in HR, Jacqueline Miller ensures that the organization's workforce is equipped to meet the evolving needs of the communities served. The Vice President & Chief Human Resources Officer also oversees compliance with employment regulations and promotes a diverse and inclusive workplace, reinforcing Goodwill-Suncoast's commitment to social responsibility and operational excellence.
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