Goodwill Houston Executive and Leadership Team

Will Lufburrow, the President & Chief Executive Officer at Goodwill Houston, directs the organization's overarching strategy and vision. Lufburrow guides the mission to provide education, training, and job opportunities to individuals with disabilities and other employment barriers, directly impacting lives across Greater Houston. Overseeing all facets of the organization, the President & Chief Executive Officer ensures alignment with the vision of becoming the premier workforce development resource. This leadership involves fostering partnerships and driving initiatives that expand the reach and effectiveness of Goodwill Houston's services. By championing innovation in career services, Will Lufburrow ensures the organization remains at the forefront of workforce development, supporting thousands of individuals annually in their pursuit of meaningful employment and economic stability.

Robert Woods, the Chief Financial Officer at Goodwill Houston, directs all financial planning, management, and reporting. Woods oversees the organization's fiscal health, ensuring robust financial controls and strategic resource allocation to support mission-critical programs. The Chief Financial Officer manages budgeting, forecasting, and financial analysis, providing insights that guide executive decision-making. This leadership role is crucial for maintaining the sustainability of operations and the expansion of services across Greater Houston. By safeguarding financial integrity, Robert Woods enables Goodwill Houston to effectively serve more individuals and invest in innovative training initiatives. The Chief Financial Officer's expertise ensures that financial resources are maximized to achieve the organization's vision of being a premier workforce development resource.

Adel Karam, the Chief Operating Officer at Goodwill Houston, manages the extensive retail operations and donation centers. Karam oversees the daily functioning of 61 retail stores and over 40 donation centers, ensuring efficient service delivery across the Houston region. The Chief Operating Officer drives operational excellence, focusing on optimizing processes that support the organization's mission. This role involves strategic planning for resource allocation and operational scaling to meet the growing needs of the community. By enhancing the efficiency of retail and donation streams, Adel Karam directly contributes to the funding of critical education and training programs. The Chief Operating Officer's leadership ensures that the vast network of facilities effectively serves individuals and generates revenue to advance Goodwill Houston's workforce development goals.

Christina Petrossi, the Chief of Staff at Goodwill Houston, provides strategic support and facilitates operational alignment across departments. Petrossi enhances organizational efficiency by managing key projects and ensuring seamless communication between leadership and various teams. The Chief of Staff plays a vital role in executing strategic initiatives and driving cross-functional collaboration. This position involves coordinating efforts to advance the organization's mission of providing education, training, and job opportunities. By streamlining internal processes and supporting executive functions, Christina Petrossi contributes directly to the effective delivery of services. The Chief of Staff ensures that strategic priorities are translated into actionable plans, supporting Goodwill Houston's commitment to empowering individuals and strengthening communities.

Alma Duldulao-Ybarra, the Chief People Officer at Goodwill Houston, leads human resources strategy and talent management. Duldulao-Ybarra cultivates a supportive and high-performing organizational culture, essential for delivering exceptional services to the community. The Chief People Officer oversees recruitment, employee development, and retention initiatives, ensuring Goodwill Houston attracts and retains top talent. This role is fundamental to building a strong workforce capable of fulfilling the organization's mission. By championing employee well-being and professional growth, Alma Duldulao-Ybarra directly impacts the organization's capacity to serve individuals with disabilities and other barriers to employment. The Chief People Officer ensures that the people strategy aligns with the vision of being a premier workforce development resource.