Goodwill Houston Executive and Leadership Team

Robert Woods, the Chief Financial Officer at Goodwill Houston, directs all financial planning, management, and reporting activities. This critical role ensures the fiscal health and sustainability of the organization, enabling the continued delivery of vital education and job training services. Robert Woods oversees budgeting, forecasting, and financial analysis, providing strategic insights to support operational decisions and program expansion. The Chief Financial Officer manages financial risk, ensures compliance with all regulatory requirements, and optimizes resource allocation across the extensive retail operations and workforce development initiatives. By maintaining robust financial controls, Woods directly contributes to the organization's ability to serve thousands of individuals annually and achieve its vision as a leading workforce development resource.

Adel Karam, the Chief Operating Officer at Goodwill Houston, oversees the extensive retail operations and donation centers, managing a network of 61 stores and over 40 donation sites. This operational leadership is crucial for generating revenue that directly funds the organization's educational and training programs. Adel Karam ensures the efficient functioning of all retail locations, driving customer engagement and maximizing donation processing. The Chief Operating Officer's responsibilities extend to optimizing supply chain logistics and inventory management across the entire Houston region. By maintaining high standards in retail excellence, Karam directly supports the mission of providing job opportunities to individuals with disabilities and other barriers to employment, thereby improving community well-being.

Christina Petrossi, the Chief of Staff at Goodwill Houston, directs strategic initiatives and operational alignment across the organization. Overseeing critical projects, Christina Petrossi ensures seamless execution of the company's mission to provide education, training, and job opportunities. This leadership role involves close collaboration with other C-suite executives to translate strategic objectives into actionable plans. By managing key internal communications and stakeholder engagements, the Chief of Staff drives organizational efficiency and supports the overall vision of becoming the premier workforce development resource in Greater Houston. The focus remains on enhancing the lives of individuals, families, and communities through impactful programs and services.

Alma Duldulao-Ybarra, the Chief People Officer at Goodwill Houston, leads all human resources functions, focusing on talent acquisition, development, and employee engagement. This strategic position is vital for cultivating a high-performing workforce dedicated to the organization's mission. Alma Duldulao-Ybarra oversees the implementation of HR policies and programs that support the professional growth of staff and volunteers, ensuring a positive and productive work environment. The Chief People Officer plays a key part in fostering a culture that aligns with Goodwill Houston's values, attracting and retaining individuals committed to serving people with disabilities and other employment barriers. By championing employee well-being and professional development, Duldulao-Ybarra directly enhances the organization's capacity to deliver exceptional career services and achieve its vision.