Leadership Overview
Giordano has 5 executives leading key functions including strategy, financial oversight, operational scaling, supply chain logistics, and corporate governance.
Committed to delivering authentic Chicago-style culinary experiences, Giordano maintains a rigorous focus on quality ingredients and nationwide accessibility to ensure every customer receives the signature deep dish standard.
Committed to delivering authentic Chicago-style culinary experiences, Giordano maintains a rigorous focus on quality ingredients and nationwide accessibility to ensure every customer receives the signature deep dish standard.
Leadership Roles at Giordano
Este Perfil - Chief Executive Officer
Este Perfil, the Chief Executive Officer at Giordano, directs the overarching strategic vision for the brand. By prioritizing the expansion of nationwide shipping capabilities, the Chief Executive Officer ensures the authentic Chicago-style deep dish experience reaches a broader audience. Este Perfil manages high-level relationships with local farmers to maintain the integrity of the supply chain. This leadership role involves constant evaluation of market trends to keep the menu competitive while preserving the heritage of the 1974 founding. Through the implementation of data-driven growth initiatives, the Chief Executive Officer optimizes the balance between traditional dine-in services and modern delivery demands. Este Perfil drives the company toward long-term profitability by fostering a culture of culinary excellence. The Chief Executive Officer maintains alignment with the Board to secure the future of the organization across all regional markets.
Thi Odett - Chief Financial Officer
Thi Odett, the Chief Financial Officer at Giordano, manages the fiscal health and capital allocation strategies for the entire organization. Overseeing the financial reporting and budgeting processes, the Chief Financial Officer ensures the company maintains robust margins while sourcing premium ingredients from local partners. Thi Odett directs the financial planning for nationwide shipping operations, balancing logistics costs against revenue growth targets. This role requires constant collaboration with the executive team to fund new menu development and infrastructure upgrades. By monitoring cash flow and operational expenses, the Chief Financial Officer mitigates financial risks associated with the competitive restaurant industry. Thi Odett executes complex financial modeling to support the expansion of carryout and delivery channels. The Chief Financial Officer provides the necessary fiscal transparency to drive sustainable growth and long-term value for the brand.
David Poole - President & Chief Financial Officer
David Poole, the President & Chief Financial Officer at Giordano, oversees the corporate governance and long-term investment strategy for the organization. By directing the capital expenditure programs, the President & Chief Financial Officer ensures the company invests in the right technology and facility upgrades to remain a leader in the hospitality industry. David Poole manages the financial health of the catering division, identifying new revenue streams through corporate partnerships. This leadership role involves balancing the immediate needs of the restaurant operations with the long-term goals of the brand. By maintaining rigorous financial controls, the President & Chief Financial Officer supports the stability of the business during periods of rapid expansion. David Poole executes strategic financial oversight to ensure the company remains profitable while upholding the quality standards established in 1974. The President & Chief Financial Officer drives the financial success of the entire enterprise.
Hayssam Elkoussa - Chief Operating Officer & Executive Director
Hayssam Elkoussa, the Chief Operating Officer & Executive Director at Giordano, architects the internal systems required to scale restaurant operations efficiently. Focusing on the standardization of kitchen workflows, the Chief Operating Officer & Executive Director ensures every location maintains the signature quality of the stuffed pizza. Hayssam Elkoussa directs the implementation of new technology to streamline the delivery and carryout experience for customers. This leadership role involves managing the daily operational output across all regional sites to ensure consistency in service. By optimizing labor management and inventory control, the Chief Operating Officer & Executive Director reduces waste and improves overall profitability. Hayssam Elkoussa works closely with the executive team to align operational capacity with marketing initiatives. The Chief Operating Officer & Executive Director drives the operational excellence necessary to support the company's reputation for authentic Chicago flavors.
Gary Chan - Executive Director & Chief Operating Officer
Gary Chan, the Executive Director & Chief Operating Officer at Giordano, manages the complex logistics of the nationwide shipping division. By overseeing the cold-chain distribution and packaging standards, the Executive Director & Chief Operating Officer ensures the product quality remains identical to the in-restaurant experience. Gary Chan directs the integration of e-commerce platforms with physical fulfillment centers to maximize order accuracy. This role involves coordinating with regional managers to maintain high service standards across the entire supply chain. By analyzing shipping data and customer feedback, the Executive Director & Chief Operating Officer identifies opportunities for process improvements. Gary Chan executes strategic initiatives to expand the reach of the brand into new geographic territories. The Executive Director & Chief Operating Officer supports the company mission by ensuring the famous deep dish pizza arrives in perfect condition to customers everywhere.
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