Leadership Overview
Giordano has 4 executives leading key functions including strategy, finance, and operations.
Driven by a commitment to authentic Chicago flavors, Giordano is dedicated to delivering high-quality deep dish pizzas and Italian dishes, emphasizing fresh ingredients and customer satisfaction through delivery, carryout, and nationwide shipping.
Driven by a commitment to authentic Chicago flavors, Giordano is dedicated to delivering high-quality deep dish pizzas and Italian dishes, emphasizing fresh ingredients and customer satisfaction through delivery, carryout, and nationwide shipping.
Leadership Roles at Giordano
Este Perfil - Chief Executive Officer
Este Perfil, the Chief Executive Officer at Giordano, directs the overarching strategy and vision for the renowned Chicago-style deep dish pizza chain. This leadership role involves guiding the company's expansion efforts, ensuring brand integrity, and fostering a culture of quality that has defined Giordano's since 1974. Este Perfil oversees the integration of new menu items, such as hand-stretched thin crust pizzas and diverse Italian dishes, aligning them with the core mission of serving authentic flavors. The Chief Executive Officer also champions initiatives to enhance customer experience across delivery, carryout, and nationwide shipping services. Este Perfil's strategic direction ensures Giordano's maintains its market leadership by focusing on premium ingredients sourced from local farmers, thereby reinforcing the brand's commitment to freshness and taste. This executive's purview extends to evaluating new market opportunities and optimizing operational efficiencies to support sustained growth and profitability.
David Poole - Chief Financial Officer
David Poole, the Chief Financial Officer at Giordano, manages all financial operations and strategic fiscal planning for the established pizza restaurant. This critical position involves overseeing budgeting, forecasting, and financial reporting to ensure the company's fiscal health and support its growth objectives. David Poole directs the financial aspects of Giordano's expansion, including the logistics of nationwide pizza shipping and the financial viability of catering services. The Chief Financial Officer analyzes market trends and operational costs to identify opportunities for increased profitability and efficiency across all service channels, from delivery and carryout to potential new ventures. David Poole's expertise is vital in securing funding, managing investor relations, and ensuring compliance with all financial regulations. This executive's responsibilities include optimizing resource allocation to support the sourcing of quality ingredients from local farmers and maintaining the financial stability required for consistent product excellence. David Poole's financial acumen underpins the company's ability to deliver authentic Chicago flavors while ensuring long-term business sustainability.
Gary Chan - Executive Director & Chief Operating Officer
Gary Chan, the Executive Director & Chief Operating Officer at Giordano, spearheads the operational execution and strategic implementation of the company's business model. This role encompasses the day-to-day management of all restaurant operations, ensuring the consistent delivery of authentic Chicago-style deep dish pizza and other menu items. Gary Chan oversees the efficiency of both delivery and carryout services, as well as the complex logistics involved in nationwide pizza shipping. The Executive Director & Chief Operating Officer drives initiatives to maintain the high standards of quality and service that Giordano's is known for, directly impacting customer satisfaction. Gary Chan's responsibilities include optimizing supply chain management to ensure the consistent availability of premium ingredients sourced from local farmers. This executive also collaborates with other leadership to refine operational processes, enhance staff training, and manage the expansion of catering services. Gary Chan's leadership ensures seamless integration of all operational facets, supporting the company's mission to provide exceptional dining experiences.
Hayssam Elkoussa - Chief Operating Officer & Executive Director
Hayssam Elkoussa, the Chief Operating Officer & Executive Director at Giordano, directs the comprehensive operational framework supporting the brand's commitment to authentic Chicago flavors. This executive's purview includes optimizing the end-to-end customer experience across all service modalities, from local delivery and carryout to the intricate network of nationwide pizza shipping. Hayssam Elkoussa focuses on enhancing operational efficiencies to ensure the consistent quality of Giordano's signature deep dish pizzas, thin crust options, starters, and salads. The Chief Operating Officer & Executive Director plays a pivotal role in managing the supply chain, ensuring that quality ingredients sourced from local farmers are consistently available to meet demand. Hayssam Elkoussa also oversees the strategic development and execution of catering services, expanding the brand's reach and revenue streams. This leadership position involves driving innovation in operational processes, fostering a culture of excellence among staff, and ensuring that Giordano's maintains its reputation for authentic taste and superior service. Hayssam Elkoussa's strategic oversight guarantees operational alignment with the company's core values and growth objectives.
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