Leadership Overview
Genworth has 10 executives leading key functions including strategy, finance, technology, and operations.
Driven by a commitment to financial security, Genworth empowers individuals and families to navigate life's uncertainties, providing essential insurance and financial services that support long-term well-being and homeownership.
Driven by a commitment to financial security, Genworth empowers individuals and families to navigate life's uncertainties, providing essential insurance and financial services that support long-term well-being and homeownership.
Leadership Roles at Genworth
Jamala Arland - President & Chief Executive Officer, Life Insurance (US)
Jamala Arland, the President & Chief Executive Officer, Life Insurance (US) at Genworth, directs the strategic vision and operational execution for the company's U.S. life insurance division. This leadership role involves driving growth initiatives, optimizing product portfolios, and ensuring the financial health and market competitiveness of the life insurance business. Arland oversees all aspects of the life insurance segment, from product development and sales to claims processing and customer service, aligning these functions with Genworth's broader mission of providing financial security. The focus remains on enhancing customer value and expanding market reach within the U.S. landscape. By fostering innovation and operational excellence, Jamala Arland ensures the life insurance division effectively supports individuals and families in managing their long-term financial needs and achieving peace of mind.
Thomas McInerney - President & Chief Executive Officer
Thomas McInerney, the President & Chief Executive Officer at Genworth, architects the overarching corporate strategy and guides the company's global operations. This executive leadership position involves setting the direction for all business segments, including long-term care, mortgage insurance, life insurance, and annuities, ensuring alignment with the company's mission to help people navigate care, aging, and retirement. McInerney drives financial performance, capital allocation, and strategic partnerships, including the oversight of Genworth's majority stake in Enact Holdings. The focus is on sustainable growth, risk management, and enhancing shareholder value across all Genworth's financial services. By leading the executive team, Thomas McInerney ensures Genworth effectively addresses the evolving financial needs of individuals and families, reinforcing its position as a key provider of insurance and retirement solutions.

Jerome Upton - Executive Vice President & Chief Financial Officer
Jerome Upton, the Executive Vice President & Chief Financial Officer at Genworth, directs the company's financial strategy, planning, and reporting. This critical role involves managing all financial operations, including accounting, treasury, investor relations, and capital management, ensuring fiscal responsibility and robust financial health across Genworth's diverse business lines. Upton oversees the financial integrity of the organization, providing insights that support strategic decision-making and drive profitability. The focus is on optimizing financial performance, managing risk, and ensuring compliance with regulatory requirements. By meticulously managing the company's financial resources, Jerome Upton enables Genworth to effectively deliver its insurance and financial services, supporting long-term care, retirement, and homeownership needs for its customers.
Bob McKeown - Vice President, Technical Services & Chief Technology Officer
Bob McKeown, the Vice President, Technical Services & Chief Technology Officer at Genworth, leads the technological infrastructure and innovation strategy for the company. This executive function involves overseeing the development and implementation of robust IT systems, ensuring operational efficiency, and driving digital transformation across all business units. McKeown's responsibilities include managing technical services, cybersecurity, and the overall technology roadmap, which supports Genworth's mission of providing essential financial services. The focus is on leveraging technology to enhance customer experience, streamline operations, and maintain a competitive edge in the insurance and financial services sector. By directing technological advancements, Bob McKeown ensures Genworth's systems are secure, scalable, and capable of meeting the evolving needs of its customers.

Timothy Perry - Chief Technology Officer, Retirement & Protection
Timothy Perry, the Chief Technology Officer, Retirement & Protection at Genworth, spearheads technology initiatives specifically for the Retirement & Protection divisions. This role focuses on developing and executing technology strategies that enhance product offerings, improve customer engagement, and drive operational efficiency within these key business segments. Perry oversees the technology infrastructure, application development, and digital solutions that support Genworth's annuities and protection products. The objective is to ensure that technology effectively supports the company's commitment to helping individuals plan for and secure their retirement and protect their financial futures. By aligning technology with business goals, Timothy Perry strengthens Genworth's ability to deliver innovative and reliable financial solutions.

Morris Taylor - Senior VP & Chief Information Officer
Morris Taylor, the Senior VP & Chief Information Officer at Genworth, manages the company's overall information technology strategy and operations. This executive leadership position involves overseeing the IT department, ensuring the security, reliability, and efficiency of Genworth's technology infrastructure. Taylor's responsibilities encompass data management, IT governance, and the implementation of technology solutions that support business objectives across all divisions, including long-term care, mortgage insurance, and life insurance. The focus is on maintaining robust IT systems that enable seamless operations and protect sensitive customer data. By leading the information technology function, Morris Taylor ensures Genworth has the technological foundation necessary to serve its customers effectively and adapt to market changes.

Melissa Hagerman - Executive VP, Human Resources & Chief Human Resources Officer
Melissa Hagerman, the Executive VP, Human Resources & Chief Human Resources Officer at Genworth, directs the company's human capital strategy and management. This vital role involves overseeing all aspects of human resources, including talent acquisition, employee development, compensation and benefits, and fostering a positive and productive organizational culture. Hagerman ensures that Genworth attracts, retains, and develops the talent necessary to achieve its strategic goals and deliver exceptional service to customers. The focus is on building a strong workforce that supports the company's mission of financial security and well-being. By leading the HR function, Melissa Hagerman cultivates an environment where employees can thrive, contributing to Genworth's success in the insurance and financial services industry.

Scott N. - Head Chief Information Officer, Information Technology Operations & Office of
Scott N., the Head Chief Information Officer, Information Technology Operations & Office of at Genworth, oversees critical aspects of the company's IT operations. This leadership position focuses on ensuring the smooth functioning and continuous improvement of Genworth's information technology infrastructure, supporting the delivery of insurance and financial services. Scott N.'s responsibilities include managing IT operations, maintaining system integrity, and implementing strategies that enhance operational efficiency and security across the organization. The objective is to provide reliable and secure technology solutions that enable Genworth to meet its business objectives and serve its customers effectively. By managing IT operations, Scott N. plays a key part in maintaining the technological backbone of Genworth's services.
Aaron Rosenberg - Chief Medical Officer
Aaron Rosenberg, the Chief Medical Officer at Genworth, provides critical medical expertise and oversight for the company's insurance products, particularly in long-term care and life insurance. This role involves evaluating medical underwriting guidelines, assessing health-related risks, and contributing to product development from a clinical perspective. Rosenberg ensures that Genworth's policies accurately reflect current medical knowledge and health trends, supporting sound risk assessment and pricing strategies. The focus is on leveraging medical insights to enhance the company's ability to provide appropriate coverage and manage risk effectively. By guiding medical strategy, Aaron Rosenberg helps Genworth offer relevant and sustainable insurance solutions that address the health and aging needs of its customers.
Tobin Fonseca - Chief Operations Officer & Senior VP
Tobin Fonseca, the Chief Operations Officer & Senior VP at Genworth, directs the company's operational efficiency and service delivery across all business lines. This executive role involves optimizing business processes, managing service centers, and ensuring the seamless execution of daily operations for insurance and financial services. Fonseca's responsibilities include driving operational excellence, implementing best practices, and enhancing customer experience through efficient service delivery. The focus is on streamlining operations to support Genworth's mission of helping individuals manage long-term care, aging, and retirement needs. By leading operational strategy, Tobin Fonseca ensures that Genworth's infrastructure effectively supports its commitment to providing reliable financial solutions and superior customer service.
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