Leadership Overview
Point32Health has 10 executives leading key functions including strategy, finance, operations, information technology, legal, and marketing.
Driven by a commitment to community wellbeing, Point32Health delivers an enhanced healthcare experience, building on the nonprofit heritage of Tufts Health Plan and Harvard Pilgrim Health Care.
Driven by a commitment to community wellbeing, Point32Health delivers an enhanced healthcare experience, building on the nonprofit heritage of Tufts Health Plan and Harvard Pilgrim Health Care.
Leadership Roles at Point32Health
Patrick Gilligan - President & Chief Executive Officer
Patrick Gilligan, the President & Chief Executive Officer at Point32Health, directs the organization's overarching strategy and operational execution. Gilligan guides the company's mission to deliver an ever-better health care experience across all communities served. This leadership role involves setting the strategic vision for growth and innovation, ensuring alignment with the quality, nonprofit heritage of founding organizations Tufts Health Plan and Harvard Pilgrim Health Care. Gilligan oversees the integration of diverse health and wellbeing initiatives, driving the organization's market position. The President & Chief Executive Officer ensures robust financial health and operational efficiency, fostering a culture of continuous improvement. Patrick Gilligan's leadership focuses on expanding access to quality care and enhancing member satisfaction through strategic partnerships and service delivery enhancements. This executive champions initiatives that promote population health and preventative care strategies across the organization's service areas.
Michael Marrone - Chief Financial Officer
Michael Marrone, the Chief Financial Officer at Point32Health, manages the organization's financial health and strategic fiscal planning. Marrone oversees all financial operations, including budgeting, forecasting, and investment strategies, ensuring the company's long-term sustainability and profitability. This role is critical in maintaining the nonprofit heritage while driving financial performance and operational efficiency. The Chief Financial Officer works closely with other executive leaders to allocate resources effectively, supporting the delivery of an enhanced health care experience. Marrone's responsibilities include managing risk, ensuring regulatory compliance, and optimizing financial structures to support Point32Health's mission. Michael Marrone's financial acumen supports strategic initiatives aimed at expanding market reach and improving member value. This executive drives financial discipline across all departments, ensuring fiscal responsibility and maximizing the impact of investments in health and wellbeing programs.
Glenn MacFarlane - Interim Chief Financial Officer
Glenn MacFarlane, the Interim Chief Financial Officer at Point32Health, provides critical financial leadership and oversight during a transitional period. MacFarlane manages the organization's financial operations, ensuring fiscal stability and supporting strategic financial planning. This role is essential for maintaining the integrity of financial reporting and compliance with regulatory standards. The Interim Chief Financial Officer works closely with the executive team to guide financial decision-making and resource allocation. Glenn MacFarlane's expertise supports Point32Health's mission to deliver an enhanced health care experience while upholding its nonprofit heritage. This executive ensures continuity in financial management, safeguarding the organization's assets and driving operational efficiency. MacFarlane's leadership focuses on maintaining strong financial controls and supporting initiatives that promote community wellbeing.
Kathryn Catlender - Executive Vice President & Chief Operating Officer
Kathryn Catlender, the Executive Vice President & Chief Operating Officer at Point32Health, directs the day-to-day operational activities and service delivery across the organization. Catlender ensures the seamless execution of strategies designed to enhance the health care experience for all members. This leadership position involves optimizing operational workflows, driving efficiency, and maintaining high standards of service quality, building on the legacy of Tufts Health Plan and Harvard Pilgrim Health Care. The Executive Vice President & Chief Operating Officer oversees critical functions such as member services, claims processing, and network management. Kathryn Catlender's focus is on operational excellence, ensuring that the organization effectively meets the evolving needs of its communities. This executive drives initiatives to improve operational scalability and responsiveness, supporting the company's mission to foster health and wellbeing.
Selma Ferhatbegovic-Fede - Senior Vice President and Chief Information Officer
Selma Ferhatbegovic-Fede, the Senior Vice President and Chief Information Officer at Point32Health, leads the organization's technology strategy and digital transformation efforts. Ferhatbegovic-Fede oversees the development and implementation of robust IT infrastructure, ensuring data security, system reliability, and technological innovation. This role is pivotal in enhancing the health care experience through advanced digital solutions and data analytics. The Senior Vice President and Chief Information Officer collaborates with executive leadership to align technology initiatives with business objectives, supporting the company's mission to improve community health. Selma Ferhatbegovic-Fede drives the integration of cutting-edge technologies to streamline operations and improve member engagement. This executive ensures that technology investments support Point32Health's commitment to quality and efficiency, fostering a secure and advanced digital environment.

Kalah Caruso - HR Chief of Staff
Kalah Caruso, the HR Chief of Staff at Point32Health, supports the strategic direction and operational execution of the Human Resources function. Caruso ensures that HR initiatives align with the company's overall mission to deliver an exceptional health care experience. This role involves facilitating communication and collaboration across HR departments and with other executive leaders. The HR Chief of Staff plays a key part in developing and implementing policies that foster a positive and productive work environment, upholding the nonprofit values of Tufts Health Plan and Harvard Pilgrim Health Care. Kalah Caruso's responsibilities include managing key HR projects and ensuring the efficient delivery of HR services. This executive contributes to talent management strategies and organizational development, supporting Point32Health's commitment to its employees and communities.
Elizabeth Ross - Bh Medical Leader & Chief Marketing Officer, Office of
Elizabeth Ross, the Bh Medical Leader & Chief Marketing Officer, Office of at Point32Health, drives the integration of medical leadership with strategic marketing initiatives. Ross oversees the development and execution of marketing strategies designed to enhance the organization's brand and reach, ensuring alignment with medical best practices. This dual role is critical in communicating the value of Point32Health's health and wellbeing services to diverse communities. The Bh Medical Leader & Chief Marketing Officer, Office of collaborates with clinical and operational teams to ensure marketing messages accurately reflect the organization's commitment to quality care. Elizabeth Ross's leadership focuses on expanding market presence and member engagement through innovative campaigns. This executive champions initiatives that promote health literacy and access to care, reinforcing Point32Health's mission.
David Elvin - Chief Medical Officer
David Elvin, the Chief Medical Officer at Point32Health, provides clinical leadership and strategic direction for the organization's medical affairs. Elvin oversees the development and implementation of clinical policies and programs aimed at improving patient outcomes and enhancing the health care experience. This role is crucial in ensuring that medical services meet the highest standards of quality and safety, reflecting the nonprofit heritage of Tufts Health Plan and Harvard Pilgrim Health Care. The Chief Medical Officer collaborates with executive leadership to guide clinical strategy and innovation. David Elvin's expertise supports initiatives focused on population health management and preventative care. This executive champions evidence-based practices and drives efforts to enhance the quality and efficiency of care delivery across all service areas, reinforcing Point32Health's commitment to community wellbeing.
Susan Kee - Chief Legal Officer
Susan Kee, the Chief Legal Officer at Point32Health, directs the organization's legal affairs and ensures compliance with all applicable laws and regulations. Kee provides strategic counsel on legal matters, mitigating risk and safeguarding the company's interests. This role is vital in navigating the complex regulatory landscape of the health insurance industry and upholding the organization's commitment to ethical practices. The Chief Legal Officer advises executive leadership on corporate governance, contracts, and litigation. Susan Kee's responsibilities include managing legal risks associated with product development and service delivery, ensuring alignment with Point32Health's mission. This executive plays a key role in maintaining the integrity and reputation of the organization, supporting its nonprofit heritage and commitment to community wellbeing.
Phillip Tracey - Vice President, Chief Communications Officer
Phillip Tracey, the Vice President, Chief Communications Officer at Point32Health, leads the organization's communication strategies and public relations efforts. Tracey manages internal and external communications, ensuring consistent messaging that reflects the company's mission and values. This role is critical in shaping public perception and fostering strong relationships with stakeholders, including members, providers, and the community. The Vice President, Chief Communications Officer oversees media relations, corporate branding, and crisis communications. Phillip Tracey's leadership ensures that Point32Health's commitment to delivering an enhanced health care experience and its nonprofit heritage are effectively communicated. This executive drives initiatives to enhance brand visibility and stakeholder engagement, supporting the organization's strategic objectives and community impact.
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