Leadership Overview
Point32Health has 10 executives leading key functions including strategy, finance, operations, human resources, information technology, medical affairs, legal, commercial products, and communications.
Driven by a commitment to community wellbeing, Point32Health delivers an ever-better health care experience, building on the nonprofit heritage of Tufts Health Plan and Harvard Pilgrim Health Care to enhance health and wellbeing for all.
Driven by a commitment to community wellbeing, Point32Health delivers an ever-better health care experience, building on the nonprofit heritage of Tufts Health Plan and Harvard Pilgrim Health Care to enhance health and wellbeing for all.
Leadership Roles at Point32Health
Patrick Gilligan - President & Chief Executive Officer
Patrick Gilligan, the President & Chief Executive Officer at Point32Health, directs the overarching strategy and operational execution for the organization. Gilligan guides the company's mission to deliver an exceptional health care experience across all communities served. This leadership role involves setting the strategic vision, fostering innovation, and ensuring alignment with the nonprofit heritage of Tufts Health Plan and Harvard Pilgrim Health Care. Gilligan's focus extends to driving sustainable growth and enhancing the overall health and wellbeing of members. By championing a culture of excellence, Patrick Gilligan ensures Point32Health remains at the forefront of the health and wellbeing sector, adapting to evolving market dynamics and member needs. The Chief Executive Officer's mandate includes cultivating strong relationships with stakeholders and advancing the organization's commitment to quality care.
Michael Marrone - Chief Financial Officer
Michael Marrone, the Chief Financial Officer at Point32Health, oversees all financial operations and strategic fiscal planning. Marrone manages the organization's financial health, ensuring robust resource allocation and driving profitability in line with the company's mission. This critical role involves developing financial strategies that support Point32Health's commitment to delivering an ever-better health care experience. Michael Marrone's responsibilities include financial reporting, budgeting, investment management, and risk assessment, all while upholding the nonprofit heritage of its founding organizations. The Chief Financial Officer's expertise is vital for maintaining financial stability and enabling strategic investments in community health initiatives. By optimizing financial performance, Marrone directly contributes to the organization's capacity to serve its members effectively and expand its positive impact.
Glenn MacFarlane - Interim Chief Financial Officer
Glenn MacFarlane, the Interim Chief Financial Officer at Point32Health, provides critical financial leadership and oversight during a transitional period. MacFarlane ensures the continuity of sound financial management, supporting the organization's commitment to delivering an ever-better health care experience. This role involves managing financial operations, reporting, and strategic planning to maintain fiscal stability and support Point32Health's mission. Glenn MacFarlane's expertise is essential for navigating financial complexities and upholding the nonprofit heritage of its founding organizations. The Interim Chief Financial Officer's focus is on maintaining robust financial controls and supporting key business objectives. By ensuring financial integrity, MacFarlane directly contributes to Point32Health's capacity to serve its communities effectively and pursue its health and wellbeing goals.
Kathryn Catlender - Executive Vice President & Chief Operating Officer
Kathryn Catlender, the Executive Vice President & Chief Operating Officer at Point32Health, directs the day-to-day operational functions and service delivery across the organization. Catlender ensures the seamless execution of strategies designed to enhance the health care experience for all members. This leadership position involves optimizing operational efficiency, managing complex workflows, and driving continuous improvement initiatives. Kathryn Catlender's oversight extends to key departments responsible for member services, claims processing, and network management, all critical to upholding the quality nonprofit heritage of Tufts Health Plan and Harvard Pilgrim Health Care. The Chief Operating Officer's role is pivotal in translating strategic objectives into tangible operational outcomes, ensuring Point32Health effectively meets community needs. By streamlining operations, Catlender directly supports the organization's mission of promoting health and wellbeing.
Kalah Caruso - HR Chief of Staff
Kalah Caruso, the HR Chief of Staff at Point32Health, provides strategic support and operational coordination for the human resources function. Caruso ensures that HR initiatives align with the company's broader objectives of delivering an exceptional health care experience and fostering a positive organizational culture. This role involves managing key HR projects, facilitating communication between HR leadership and other departments, and driving initiatives that support employee development and engagement. Kalah Caruso's contributions are essential for maintaining the nonprofit heritage and values that underpin Point32Health's operations. The HR Chief of Staff plays a crucial part in talent management, organizational design, and ensuring HR policies effectively support the company's mission. By enhancing HR effectiveness, Caruso directly contributes to Point32Health's ability to attract and retain top talent.
Selma Ferhatbegovic-Fede - Senior Vice President and Chief Information Officer
Selma Ferhatbegovic-Fede, the Senior Vice President and Chief Information Officer at Point32Health, leads the organization's technology strategy and digital transformation efforts. Ferhatbegovic-Fede is responsible for developing and implementing innovative IT solutions that enhance the health care experience and operational efficiency. This pivotal role involves overseeing all aspects of information technology, including infrastructure, cybersecurity, data analytics, and digital platforms, ensuring they align with Point32Health's mission and nonprofit heritage. Selma Ferhatbegovic-Fede's expertise is critical for leveraging technology to improve member engagement, streamline administrative processes, and support clinical decision-making. The Chief Information Officer's strategic vision drives the technological advancements necessary for Point32Health to thrive in a rapidly evolving healthcare landscape. By modernizing IT systems, Ferhatbegovic-Fede directly enables the organization to deliver superior health and wellbeing services.

David Elvin - Chief Medical Officer
David Elvin, the Chief Medical Officer at Point32Health, directs the clinical strategy and medical affairs for the organization. Elvin ensures that medical policies and practices align with the highest standards of care, enhancing the health and wellbeing of all members. This leadership role involves overseeing clinical operations, quality improvement initiatives, and the development of evidence-based medical guidelines. David Elvin's responsibilities are crucial for upholding the nonprofit heritage and commitment to quality care that defines Point32Health. The Chief Medical Officer's insights guide the organization in navigating complex healthcare challenges and delivering exceptional patient outcomes. By championing clinical excellence, Elvin directly contributes to Point32Health's mission of providing an ever-better health care experience.
Susan Kee - Chief Legal Officer
Susan Kee, the Chief Legal Officer at Point32Health, provides comprehensive legal counsel and oversees all legal affairs for the organization. Kee ensures Point32Health operates in full compliance with all applicable laws and regulations, safeguarding the company's interests and upholding its mission. This critical role involves managing legal risks, advising on corporate governance, and supporting strategic initiatives with legal expertise. Susan Kee's guidance is vital for maintaining the integrity and nonprofit heritage of Tufts Health Plan and Harvard Pilgrim Health Care. The Chief Legal Officer's responsibilities extend to contract negotiation, litigation management, and ensuring ethical business practices across all operations. By providing expert legal direction, Kee directly supports Point32Health's commitment to delivering an ever-better health care experience and fostering community wellbeing.
Raj Hazarika - Commercial Products Vice President & Chief Medical Officer
Raj Hazarika, the Commercial Products Vice President & Chief Medical Officer at Point32Health, leads the development and strategic direction of commercial health products. Hazarika integrates clinical expertise with market insights to create innovative solutions that enhance member health and wellbeing. This dual role involves overseeing the medical aspects of product design and ensuring commercial viability, aligning with Point32Health's mission to deliver an ever-better health care experience. Raj Hazarika's focus is on developing offerings that meet the diverse needs of employer groups and individuals, reinforcing the organization's nonprofit heritage. The Commercial Products Vice President & Chief Medical Officer's work is essential for expanding Point32Health's market reach and impact. By driving product innovation, Hazarika directly contributes to the organization's ability to provide comprehensive and effective health solutions.
Phillip Tracey - Vice President, Chief Communications Officer
Phillip Tracey, the Vice President, Chief Communications Officer at Point32Health, directs all internal and external communication strategies for the organization. Tracey ensures consistent messaging that reinforces Point32Health's mission, values, and commitment to community wellbeing. This leadership role involves managing public relations, corporate communications, brand management, and stakeholder engagement to enhance the organization's reputation. Phillip Tracey's efforts are crucial for articulating the nonprofit heritage and the quality care delivered by Tufts Health Plan and Harvard Pilgrim Health Care. The Chief Communications Officer plays a key part in shaping public perception and fostering strong relationships with media, members, and partners. By effectively communicating Point32Health's impact, Tracey directly supports the organization's goal of delivering an ever-better health care experience.
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