Genpact Executive and Leadership Team

Balkrishan Kalra, the President & Chief Executive Officer at Genpact, directs the overarching strategic vision and global growth initiatives for the firm. Overseeing the expansion of digital transformation services across North America, Europe, and Asia Pacific, the President & Chief Executive Officer ensures alignment between client needs and technological innovation. This leadership role involves managing complex business process outsourcing portfolios while driving enterprise-wide efficiency. By fostering a culture of continuous improvement, Balkrishan Kalra maintains the competitive edge of the organization in the rapidly evolving professional services landscape. The President & Chief Executive Officer collaborates with the board to secure long-term financial stability and market leadership. Through rigorous oversight of global operations, the executive guarantees that the firm remains a primary partner for clients seeking advanced analytics, supply chain optimization, and enterprise risk management solutions in a volatile global economy.

Brian Baral, the Chief of Staff to the Chief Executive Officer at Genpact, manages the executive office operations and supports the strategic agenda of the firm's top leadership. Overseeing the preparation of critical business briefings and the coordination of high-level meetings, the Chief of Staff to the Chief Executive Officer ensures that the firm's strategic priorities remain at the forefront of all organizational activities. This role involves facilitating alignment between the executive office and various business units to support the delivery of digital transformation services. By optimizing the decision-making process, Brian Baral enhances the responsiveness of the leadership team to market changes. The Chief of Staff to the Chief Executive Officer monitors the execution of key corporate initiatives, ensuring that all departments contribute to the firm's overall growth and efficiency. Through the management of executive communications, the executive maintains organizational focus on delivering high-value solutions to global clients.

Ryan Traversari, the Division Chief Financial Officer & Director, Corporate Finance at Genpact, directs the financial planning, analysis, and reporting for specific business divisions. Overseeing the allocation of capital and the management of financial risks, the Division Chief Financial Officer & Director, Corporate Finance ensures that the firm maintains a strong fiscal position while investing in digital transformation capabilities. This role involves providing financial insights that support the expansion of business process outsourcing and IT management services. By monitoring divisional performance, Ryan Traversari enables the leadership team to make data-driven decisions regarding resource allocation and market growth. The Division Chief Financial Officer & Director, Corporate Finance collaborates with corporate finance teams to ensure compliance and financial transparency across all operations. Through the rigorous management of financial metrics, the executive supports the firm's ability to deliver sustainable value to clients and stakeholders in the competitive professional services industry.

Helen Han, the Chief Operating Officer at Genpact, manages the execution of global service delivery and internal operational infrastructure. Overseeing the integration of business intelligence and enterprise resource planning tools, the Chief Operating Officer drives efficiency across the firm's diverse service portfolio. This role involves scaling internal processes to support the delivery of complex IT infrastructure management and analytics solutions for clients in the banking, healthcare, and manufacturing sectors. By refining operational frameworks, Helen Han ensures that the organization meets rigorous performance standards while adapting to changing market demands. The Chief Operating Officer collaborates with regional leaders to standardize service delivery models across North America and international markets. Through the implementation of scalable technology platforms, the executive supports the firm's commitment to providing high-value professional services. This leadership function remains central to maintaining the operational health and service quality of the entire enterprise.

Sriram Anand, the Senior Vice President and Chief Operating Officer, Technology at Genpact, directs the operational strategy for the firm's technology services division. Overseeing the management of IT infrastructure and enterprise application services, the Senior Vice President and Chief Operating Officer, Technology ensures that the organization provides reliable and scalable digital solutions to global clients. This role involves optimizing the delivery of business intelligence and technology integration services to support clients in the insurance and consumer goods industries. By streamlining technical operations, Sriram Anand enhances the firm's ability to respond to complex digital transformation challenges. The Senior Vice President and Chief Operating Officer, Technology collaborates with other C-suite leaders to align technology investments with long-term business growth. Through the management of technical talent and infrastructure assets, the executive maintains the firm's position as a leader in providing technology-driven business solutions across diverse global markets.

Tarun Srinivasan, the Chief Operating Officer, Manufacturing, Hi Technology Hardware & Services at Genpact, manages the operational delivery of specialized services for the manufacturing and high-technology sectors. Overseeing the implementation of supply chain optimization and digital transformation solutions, the Chief Operating Officer, Manufacturing, Hi Technology Hardware & Services ensures that clients in these industries achieve maximum operational efficiency. This role involves integrating advanced analytics and IT infrastructure management to support the unique requirements of hardware and services providers. By refining service delivery models, Tarun Srinivasan drives the successful execution of complex projects that help clients adapt to rapid technological changes. The Chief Operating Officer, Manufacturing, Hi Technology Hardware & Services collaborates with industry-specific teams to maintain the firm's leadership in providing tailored business solutions. Through the management of operational resources, the executive ensures that the firm delivers high-impact results that support the growth and competitiveness of global manufacturing and technology clients.

Luisa Pagliara, the Chief of Staff at Genpact, coordinates executive priorities and streamlines communication across the leadership team. Managing the flow of critical information to the office of the President & Chief Executive Officer, the Chief of Staff ensures that strategic objectives receive immediate attention and resources. This role involves facilitating cross-functional collaboration to support digital transformation projects and business process outsourcing initiatives. By optimizing internal workflows, Luisa Pagliara enhances the operational agility of the firm. The Chief of Staff monitors progress on key corporate milestones, ensuring that departmental goals align with the broader mission of delivering technology-driven business solutions. Through the management of high-priority projects, the executive enables the leadership team to focus on long-term growth and market expansion. This position requires constant engagement with various business units to maintain organizational cohesion and operational excellence across all global regions.

Kathryn Reda, the Chief Program Officer & Office of the Chief Technology Officer at Genpact, architects the delivery of large-scale technology programs and innovation initiatives. Overseeing the alignment of technical resources with client-specific digital transformation requirements, the Chief Program Officer & Office of the Chief Technology Officer ensures that the firm leverages advanced IT solutions effectively. This role involves bridging the gap between emerging technology research and practical business application in finance, accounting, and supply chain management. By managing complex program lifecycles, Kathryn Reda drives the successful deployment of enterprise application services. The Chief Program Officer & Office of the Chief Technology Officer coordinates with engineering teams to maintain a robust technology roadmap that supports global client needs. Through the oversight of technical program governance, the executive ensures that all digital initiatives contribute directly to the firm's reputation for innovation and operational excellence in the professional services market.

Robert Albanir, the Chief of Staff To the Global Agentic AI Officer at Genpact, coordinates the strategic development and implementation of artificial intelligence initiatives. Overseeing the operational requirements of the AI division, the Chief of Staff To the Global Agentic AI Officer ensures that advanced machine learning and agentic AI solutions integrate seamlessly into the firm's existing service offerings. This role involves managing cross-functional teams to accelerate the adoption of AI-driven analytics and automation for clients. By facilitating communication between technical experts and business stakeholders, Robert Albanir drives the rapid deployment of innovative AI tools. The Chief of Staff To the Global Agentic AI Officer monitors the progress of AI-focused projects, ensuring that these initiatives align with the firm's broader digital transformation mission. Through the management of strategic partnerships and internal resources, the executive supports the firm's commitment to leading the market in intelligent automation and advanced data analytics.

Sathya Prakash, the Chief Human Resources Officer at Genpact, directs the global talent strategy and organizational development initiatives. Overseeing the recruitment, retention, and professional growth of the firm's workforce, the Chief Human Resources Officer ensures that the organization possesses the necessary expertise to deliver complex digital transformation and IT services. This role involves fostering a culture of innovation and inclusivity that attracts top talent across North America, Europe, and Asia Pacific. By implementing advanced human capital management systems, Sathya Prakash enhances employee engagement and operational productivity. The Chief Human Resources Officer collaborates with other C-suite leaders to align workforce capabilities with the firm's long-term business objectives. Through the management of talent development programs, the executive supports the firm's commitment to maintaining a highly skilled and adaptable workforce capable of meeting the evolving demands of clients in the banking, healthcare, and manufacturing sectors.