Genpact Executive and Leadership Team

Balkrishan Kalra, the President & Chief Executive Officer at Genpact, directs the overarching strategic vision and global growth initiatives for the firm. Overseeing the integration of digital transformation services across North America, Europe, and the Asia Pacific, the President & Chief Executive Officer ensures alignment between client business process outsourcing needs and advanced technology solutions. This leadership role involves constant engagement with the Board to refine enterprise risk management and supply chain optimization strategies. By fostering a culture of innovation, Balkrishan Kalra drives the company toward market leadership in the professional services sector. The President & Chief Executive Officer maintains focus on long-term value creation for shareholders while navigating complex industry shifts in banking and financial services. Through rigorous operational oversight, the executive secures the firm's position as a premier partner for organizations seeking comprehensive IT infrastructure management and business intelligence capabilities.

Amit Dalmia, the Assistant Vice President & Chief Financial Officer, Transformation Team at Genpact, manages financial strategy specifically tailored to the firm's digital transformation initiatives. Overseeing the fiscal health of large-scale technology integration projects, the Assistant Vice President & Chief Financial Officer, Transformation Team ensures that resource allocation supports the company's broader goals in analytics and business intelligence. This role involves analyzing complex financial data to drive efficiency in service delivery across the manufacturing and consumer goods sectors. Amit Dalmia works closely with the transformation team to identify opportunities for cost optimization and revenue growth through improved enterprise resource planning. By providing rigorous financial oversight, the executive enables the firm to scale its digital solutions effectively. The Assistant Vice President & Chief Financial Officer, Transformation Team maintains a focus on long-term financial stability while supporting the rapid deployment of innovative business process outsourcing models for global clients.

Ryan Traversari, the Division Chief Financial Officer & Director, Corporate Finance at Genpact, governs the financial architecture and corporate reporting structures for the firm's diverse service divisions. Overseeing the integrity of financial operations, the Division Chief Financial Officer & Director, Corporate Finance ensures that all fiscal activities align with global compliance standards and corporate strategy. This role involves managing capital allocation and financial planning to support the company's expansion in IT infrastructure management and enterprise risk management. Ryan Traversari collaborates with senior leadership to evaluate the financial viability of new service offerings and market entries. By maintaining strict control over corporate finance, the executive provides the stability required for the firm to deliver consistent value to clients in the banking and insurance sectors. The Division Chief Financial Officer & Director, Corporate Finance drives fiscal discipline, ensuring that the company remains agile and competitive in the rapidly changing professional services landscape.

Harshad Shah, the Vice President - F and A Service Line. Chief Financial Officer Advisory and Finance Transformation at Genpact, directs the strategy and delivery of finance and accounting services for global clients. Overseeing the implementation of finance transformation projects, the Vice President - F and A Service Line. Chief Financial Officer Advisory and Finance Transformation ensures that organizations optimize their financial operations through advanced analytics and enterprise resource planning. This role involves providing expert advisory services to help clients navigate complex financial landscapes and improve overall business intelligence. Harshad Shah manages the service line to ensure that all solutions meet the highest standards of accuracy and efficiency. By driving the adoption of digital tools in finance, the executive supports the firm's mission to deliver comprehensive business process outsourcing. The Vice President - F and A Service Line. Chief Financial Officer Advisory and Finance Transformation maintains a focus on delivering measurable value through improved financial performance and strategic transformation.

Tarun Srinivasan, the Chief Operating Officer, Manufacturing, Hi Technology Hardware & Services at Genpact, manages the operational delivery of services for the manufacturing and high-tech hardware sectors. Overseeing the execution of supply chain optimization and IT infrastructure management, the Chief Operating Officer, Manufacturing, Hi Technology Hardware & Services ensures that client operations run with maximum efficiency. This role involves coordinating with global teams to implement enterprise resource planning solutions that address the specific challenges of the hardware industry. Tarun Srinivasan drives the adoption of digital transformation services to improve production cycles and reduce operational risks for clients. By focusing on service excellence and process improvement, the executive supports the firm's growth in the industrial sector. The Chief Operating Officer, Manufacturing, Hi Technology Hardware & Services maintains a commitment to delivering high-quality, technology-driven solutions that help organizations adapt to changing market demands and complex global supply chain requirements.

Vivian Ho, the Senior VP & Chief Operating Officer (APAC) at Genpact, directs all operational activities and service delivery across the Asia Pacific region. Overseeing the expansion of business process outsourcing and digital transformation services, the Senior VP & Chief Operating Officer (APAC) ensures that regional operations align with the firm's global standards for quality and efficiency. This role involves managing local teams to provide tailored IT infrastructure management and analytics solutions to clients in diverse sectors. Vivian Ho collaborates with regional leadership to identify growth opportunities and optimize service delivery models in the APAC market. By driving operational excellence, the executive supports the company's mission to help organizations navigate complex market demands. The Senior VP & Chief Operating Officer (APAC) maintains a focus on scaling regional capabilities, ensuring that the firm remains a preferred partner for digital transformation and business process management throughout the Asia Pacific region.

Luisa Pagliara, the Chief of Staff at Genpact, coordinates executive priorities and streamlines communication across the global leadership team. Managing the flow of critical information, the Chief of Staff facilitates decision-making processes that impact enterprise resource planning and digital transformation service delivery. This role requires close collaboration with various business units to ensure that strategic objectives remain consistent with the firm's mission of providing high-value professional services. By optimizing internal workflows, Luisa Pagliara enhances the efficiency of the executive office and supports the execution of complex corporate initiatives. The Chief of Staff monitors progress on key performance indicators, ensuring that organizational goals align with the evolving demands of the global market. Through meticulous planning and cross-functional coordination, the executive maintains the operational rhythm necessary for the company to deliver superior business process outsourcing and technology integration services to clients worldwide.

Robert Albanir, the Chief of Staff To the Global Agentic AI Officer at Genpact, manages the operational framework for the firm's artificial intelligence and advanced automation initiatives. Overseeing the strategic deployment of agentic AI solutions, the Chief of Staff To the Global Agentic AI Officer ensures that these technologies enhance business process outsourcing and analytics capabilities for global clients. This role involves coordinating research and development efforts to integrate AI into enterprise resource planning and IT infrastructure management services. Robert Albanir facilitates communication between technical teams and business leaders to accelerate the adoption of innovative digital tools. By streamlining the operations of the AI division, the executive supports the company's mission to lead in the digital transformation space. The Chief of Staff To the Global Agentic AI Officer monitors project milestones and resource utilization, ensuring that the firm remains at the forefront of technological advancement in the professional services industry.

Sanjeeta Bhalla, the To The Business Chief of Staff & Dtai, Genpact Innovation Leader at Genpact, directs the innovation agenda and operational strategy for the firm's digital transformation and artificial intelligence division. Overseeing the development of new service models, the To The Business Chief of Staff & Dtai, Genpact Innovation Leader ensures that the company remains a pioneer in business intelligence and analytics. This role involves fostering collaboration across departments to integrate cutting-edge technology into existing business process outsourcing frameworks. Sanjeeta Bhalla manages the strategic roadmap for innovation, ensuring that all initiatives align with the evolving needs of clients in the healthcare and manufacturing sectors. By driving the adoption of new digital solutions, the executive enhances the firm's competitive advantage. The To The Business Chief of Staff & Dtai, Genpact Innovation Leader maintains a focus on scaling innovative practices globally, ensuring that the company continues to deliver high-impact technology-driven business solutions.

Tanvi Bhatti, the Chief of Staff & Office of Insurance Business Leader at Genpact, manages the strategic operations and business development for the insurance sector. Overseeing the delivery of specialized analytics and enterprise risk management services, the Chief of Staff & Office of Insurance Business Leader ensures that the firm provides high-value solutions to insurance clients globally. This role involves coordinating cross-functional teams to implement digital transformation initiatives that improve underwriting efficiency and claims processing. Tanvi Bhatti works closely with the insurance business unit to align service offerings with the specific regulatory and market needs of the industry. By optimizing operational workflows, the executive supports the firm's goal of delivering superior business process outsourcing services. The Chief of Staff & Office of Insurance Business Leader maintains a focus on driving innovation within the insurance practice, ensuring that the company remains a leader in providing technology-driven solutions for the global insurance market.