Leadership Overview
Genpact has 10 executives leading key functions including strategy, technology, finance, and operations.
Driven by digital transformation, Genpact delivers professional services across multiple industries, specializing in business process outsourcing and IT management to enhance client operations and market adaptability.
Driven by digital transformation, Genpact delivers professional services across multiple industries, specializing in business process outsourcing and IT management to enhance client operations and market adaptability.
Leadership Roles at Genpact
Haitam Farid - Chairman and CEO
Haitam Farid, the Chairman and CEO at Genpact, directs the company's overarching strategy and global operations. Farid's leadership guides Genpact's mission to deliver digital transformation services across diverse industries, including banking, financial services, healthcare, and manufacturing. This executive role involves setting the strategic vision for enterprise application services, business intelligence, and technology integration. Farid ensures alignment with market demands and drives the company's expansion into new sectors. The Chairman and CEO's responsibilities encompass fostering innovation and maintaining Genpact's position as a leader in business process outsourcing and IT management. Haitam Farid's executive oversight is critical for achieving sustained growth and operational excellence worldwide.
Balkrishan Kalra - President & Chief Executive Officer
Balkrishan Kalra, the President & Chief Executive Officer at Genpact, spearheads the company's strategic direction and operational execution. Kalra's leadership focuses on driving digital transformation initiatives for clients across banking, financial services, healthcare, and manufacturing sectors. This executive position involves overseeing the delivery of business process outsourcing and IT management services, including finance and accounting, analytics, and supply chain optimization. Kalra ensures Genpact's solutions address evolving market demands and enhance client adaptability. The President & Chief Executive Officer's role is pivotal in expanding Genpact's global reach and solidifying its reputation for technology-driven business solutions. Balkrishan Kalra's strategic guidance is essential for achieving client success and company growth.
Dominique Mintsa - Chairman and CEO
Dominique Mintsa, the Chairman and CEO at Genpact, sets the strategic course for the organization and oversees its global business objectives. Mintsa's leadership is focused on advancing Genpact's digital transformation capabilities for clients in critical sectors such as banking, financial services, healthcare, and manufacturing. This executive role encompasses guiding the delivery of comprehensive services, including business process outsourcing, IT management, and enterprise application services. Mintsa ensures that Genpact's offerings effectively address dynamic market conditions and support client adaptation. The Chairman and CEO's mandate includes fostering innovation and reinforcing Genpact's market leadership. Dominique Mintsa's strategic oversight is fundamental to the company's continued expansion and operational effectiveness.
Ryan Traversari - Division Chief Financial Officer & Director, Corporate Finance
Ryan Traversari, the Division Chief Financial Officer & Director, Corporate Finance at Genpact, directs the company's financial planning, analysis, and corporate finance functions. Traversari's leadership ensures robust financial management to support Genpact's global operations and digital transformation services across industries like banking, financial services, healthcare, and manufacturing. This executive role involves overseeing budgeting, forecasting, and financial reporting, providing critical insights to guide strategic decision-making and investment. Traversari plays a key part in optimizing financial performance and ensuring the company's fiscal health as it expands its business process outsourcing and IT management offerings. The Division Chief Financial Officer & Director, Corporate Finance's responsibilities include managing capital allocation and driving financial strategies that align with Genpact's growth objectives. Ryan Traversari's financial acumen is essential for sustained profitability and market competitiveness.
Ila Chandrawanshi - Chief Financial Officer, Services
Ila Chandrawanshi, the Chief Financial Officer, Services at Genpact, oversees the financial operations and strategic planning for the company's diverse service lines. Chandrawanshi's leadership ensures sound financial management, supporting Genpact's delivery of digital transformation, business process outsourcing, and IT management services globally. This executive role involves rigorous financial analysis, budgeting, and forecasting to optimize profitability and resource allocation across sectors including banking, financial services, healthcare, and manufacturing. Chandrawanshi plays a crucial part in driving financial performance and supporting strategic investments in new technologies and market expansion. The Chief Financial Officer, Services's responsibilities include ensuring financial compliance and providing critical insights to guide executive decision-making. Ila Chandrawanshi's financial oversight is vital for Genpact's sustained growth and operational efficiency.
Davinder Singh - Senior Vice President and Chief Operating Officer - Global Insurance
Davinder Singh, the Senior Vice President and Chief Operating Officer - Global Insurance at Genpact, spearheads operational excellence within the global insurance sector. Singh's leadership focuses on optimizing service delivery and driving digital transformation initiatives tailored for insurance clients, enhancing their business process outsourcing and IT management capabilities. This executive role involves overseeing all aspects of insurance operations, ensuring efficiency, compliance, and client satisfaction across North America, Europe, and Asia Pacific. Singh drives strategies to improve claims processing, underwriting, and customer engagement through technology-driven solutions. The Senior Vice President and Chief Operating Officer - Global Insurance's mandate includes fostering innovation and ensuring Genpact's insurance solutions meet evolving market demands. Davinder Singh's operational expertise is critical for Genpact's success in the global insurance market.
Rohit Dhameja - Senior Vice President and Chief Operating Officer
Rohit Dhameja, the Senior Vice President and Chief Operating Officer at Genpact, directs operational strategies and execution across various business functions. Dhameja's leadership focuses on enhancing efficiency and driving digital transformation initiatives that support Genpact's core services, including business process outsourcing and IT management. This executive role involves overseeing operational workflows, optimizing resource allocation, and ensuring seamless service delivery to clients in diverse industries such as banking, financial services, healthcare, and manufacturing. Dhameja champions initiatives to improve operational performance, reduce costs, and increase client satisfaction through technology-driven solutions. The Senior Vice President and Chief Operating Officer's mandate includes fostering a culture of continuous improvement and adapting operations to meet evolving market demands. Rohit Dhameja's operational expertise is fundamental to Genpact's global service delivery and strategic objectives.
Rasika Patil - Chief Technology Officer
Rasika Patil, the Chief Technology Officer at Genpact, architects the company's technological vision and drives innovation across its service offerings. Patil's responsibilities include overseeing the development and implementation of cutting-edge digital transformation solutions for clients in finance, accounting, analytics, and supply chain optimization. This role is critical in ensuring Genpact leverages advanced technologies for enterprise application services, business intelligence, and IT infrastructure management. Patil guides the integration of new technologies to enhance client operations and maintain competitive advantage in sectors like banking, healthcare, and manufacturing. The Chief Technology Officer's focus is on delivering scalable, secure, and efficient technology-driven business solutions that enable organizations to adapt to market shifts. Rasika Patil's technical leadership is key to Genpact's commitment to innovation and client success.
Piyush Mehta - Chief Human Resources Officer & Manager, Country (India)
Piyush Mehta, the Chief Human Resources Officer & Manager, Country (India) at Genpact, directs human capital strategy and oversees operations within India. Mehta's leadership focuses on cultivating a high-performance culture that supports Genpact's global digital transformation initiatives and business process outsourcing services. This executive role involves managing talent acquisition, development, and retention to ensure the company has the skilled workforce necessary to serve diverse industries, including banking, financial services, healthcare, and manufacturing. Mehta ensures HR policies align with business objectives, driving employee engagement and operational efficiency. The Chief Human Resources Officer & Manager, Country (India)'s responsibilities extend to managing country-specific operations, ensuring compliance, and contributing to Genpact's overall growth strategy. Piyush Mehta's dual role is vital for both talent management and regional business success.
Sara Wen - Chief Information Officer & Vice President, Information Technology, Infrastructure & Logistics
Sara Wen, the Chief Information Officer & Vice President, Information Technology, Infrastructure & Logistics at Genpact, leads the company's internal IT strategy and infrastructure management. Wen's purview includes ensuring the robustness, security, and scalability of Genpact's IT systems, which are crucial for delivering digital transformation and business process outsourcing services to clients worldwide. This executive role involves overseeing enterprise application services, business intelligence platforms, and technology integration to support operations across banking, financial services, healthcare, and manufacturing sectors. Wen drives initiatives to optimize IT infrastructure and logistics, enhancing operational efficiency and enabling seamless service delivery. The Chief Information Officer & Vice President, Information Technology, Infrastructure & Logistics's focus is on leveraging technology to support Genpact's global business objectives and client commitments. Sara Wen's strategic IT leadership is fundamental to the company's operational backbone.
Explore Leadership Teams in Business Services
Trinetix Solutions is involved in developing mobile applications, augmented reality and integrated Internet solutions. Trinetix has offices in Nashville, TN.
Company Leadership SS
SF
DN
VM
Founded in 2016, Electric AI is an all-in-one IT support solution for small and midsize offices. The company is headquartered out of New York City, New York.
Company Leadership JT
RD
JC

Arctic Wolf Networks is a cybersecurity company headquartered in Eden Prairie, Minnesota, founded in 2012. The company specializes in security operations, offering managed detection and response (MDR), managed risk, managed cloud monitoring, and managed security awareness services. Its cloud-native Aurora Superintelligence Platform ingests and analyzes trillions of security events weekly, delivering AI-powered threat detection, response, and remediation across network, endpoint, and cloud environments. Arctic Wolf operates one of the largest commercial agentic security operations centers (SOCs) in the world, serving over 10,000 organizations globally. The company employs a concierge security team model, functioning as an extension of customers' internal IT and security teams to provide continuous 24/7 monitoring, proactive threat hunting, and incident response. Arctic Wolf primarily targets small, mid-market, and enterprise organizations seeking to outsource security operations without building in-house SOC capabilities.
Company Leadership
CF

The Functionary is a leading provider of business process support services to consumers, small business, mid market, and enterprise customers. The Functionary partners with retailers, OEMs and distributors to provide support solutions to customers needing help with customer support, e-commerce operations, setup, connectivity, Internet of Things (IoT) devices and Cloud services. The Functionary has handled over 5 million support requests, delivering market-leading customer satisfaction scores, to empower customers to get the help they need when they need it.
Company Leadership SD
AA
AJ
HP