Genpact Executive and Leadership Team

September, 2026

Leadership Overview

Genpact has 10 executives leading key functions including strategy, financial oversight, operational excellence, and digital transformation.

Focused on delivering advanced technology-driven business solutions, Genpact empowers global organizations to navigate complex market shifts through specialized expertise in analytics, supply chain optimization, and enterprise application services.

Leadership Roles at Genpact

  • President & Chief Executive Officer - Balkrishan Kalra
  • Chief Financial Officer - Michael Weiner
  • Vice President - F and A Service Line. Chief Financial Officer Advisory and Finance Transformation - Harshad Shah
  • Assistant Vice President & Chief Financial Officer, Transformation Team - Amit Dalmia
  • Chief Operating Officer - Helen Han
  • Senior Vice President and Chief Operating Officer, Technology - Sriram Anand
  • Chief Operating Officer, Hitech, Manufacturing & Services - Aashish Manghnani
  • Chief of Staff - Luisa Pagliara
  • Chief of Staff To the Global Agentic AI Officer - Robert Albanir
  • Chief Program Officer & Office of the Chief Technology Officer - Kathryn Reda
  • Balkrishan Kalra - President & Chief Executive Officer

    Balkrishan Kalra, the President & Chief Executive Officer at Genpact, directs the overarching corporate strategy and global growth initiatives. Overseeing the firm's expansive portfolio of digital transformation services, the President & Chief Executive Officer ensures alignment across banking, healthcare, and manufacturing sectors. This leadership role involves driving innovation in business process outsourcing while maintaining high standards for enterprise risk management. By fostering collaboration among senior leadership, Balkrishan Kalra shapes the long-term vision for technology-driven business solutions. The President & Chief Executive Officer manages operations across North America, Europe, and Asia Pacific to ensure consistent service delivery. Through rigorous market analysis, the President & Chief Executive Officer identifies emerging opportunities for expansion. Ultimately, the President & Chief Executive Officer secures the firm's position as a leader in professional services by prioritizing client-centric outcomes and operational agility in a rapidly evolving digital landscape.
    Balkrishan Kalra

    Michael Weiner - Chief Financial Officer

    Michael Weiner, the Chief Financial Officer at Genpact, manages the global financial health and fiscal strategy of the organization. Overseeing capital allocation, financial reporting, and investor relations, the Chief Financial Officer ensures the firm maintains robust economic stability while investing in digital transformation capabilities. This leadership role involves partnering with the executive team to optimize resource distribution across diverse service lines like finance and accounting or analytics. Michael Weiner drives the financial planning processes that support the company's expansion into new global markets. By implementing rigorous internal controls and risk management frameworks, the Chief Financial Officer protects shareholder value. The Chief Financial Officer also evaluates the fiscal impact of technology integration projects to ensure alignment with corporate growth targets. Through disciplined financial oversight, the Chief Financial Officer enables the firm to adapt to changing market demands while sustaining long-term profitability and operational excellence across all international regions.
    Michael Weiner

    Harshad Shah - Vice President - F and A Service Line. Chief Financial Officer Advisory and Finance Transformation

    Harshad Shah, the Vice President - F and A Service Line. Chief Financial Officer Advisory and Finance Transformation at Genpact, directs the strategy for finance and accounting service lines. Overseeing the delivery of finance transformation solutions, the Vice President - F and A Service Line. Chief Financial Officer Advisory and Finance Transformation ensures that clients receive expert guidance on enterprise risk management and financial process optimization. This leadership role involves designing frameworks that modernize the finance function for global organizations. Harshad Shah drives the implementation of advanced analytics to improve financial decision-making for clients in diverse industries. By collaborating with the advisory team, the Vice President - F and A Service Line. Chief Financial Officer Advisory and Finance Transformation supports the firm's goal of delivering high-impact business process outsourcing. The Vice President - F and A Service Line. Chief Financial Officer Advisory and Finance Transformation also monitors market trends to refine service offerings. Through specialized expertise, the Vice President - F and A Service Line. Chief Financial Officer Advisory and Finance Transformation enables clients to achieve greater financial agility.

    Amit Dalmia - Assistant Vice President & Chief Financial Officer, Transformation Team

    Amit Dalmia, the Assistant Vice President & Chief Financial Officer, Transformation Team at Genpact, directs the financial strategy for internal transformation initiatives. Overseeing the fiscal planning for digital projects, the Assistant Vice President & Chief Financial Officer, Transformation Team ensures that resources are allocated effectively to support the firm's innovation goals. This leadership role involves analyzing the financial impact of new technology integration and process improvements. Amit Dalmia drives the development of financial models that track the success of transformation efforts across the organization. By collaborating with the transformation team, the Assistant Vice President & Chief Financial Officer, Transformation Team maintains alignment between fiscal objectives and operational changes. The Assistant Vice President & Chief Financial Officer, Transformation Team also monitors the return on investment for various digital transformation services. Through rigorous financial analysis, the Assistant Vice President & Chief Financial Officer, Transformation Team enables the firm to execute its strategic vision while maintaining fiscal discipline and supporting long-term growth.

    Helen Han - Chief Operating Officer

    Helen Han, the Chief Operating Officer at Genpact, directs the internal operational infrastructure and service delivery frameworks. Overseeing the execution of business process outsourcing and IT management services, the Chief Operating Officer ensures seamless integration of digital solutions for global clients. This leadership role involves streamlining workflows to enhance efficiency in finance, accounting, and enterprise resource planning. Helen Han drives the implementation of scalable processes that support the firm's diverse sectors, including insurance and consumer goods. By coordinating with cross-functional teams, the Chief Operating Officer maintains high performance standards across North American and European operations. The Chief Operating Officer also monitors key performance indicators to optimize service delivery models. Through strategic oversight of internal systems, the Chief Operating Officer facilitates the firm's ability to meet complex client requirements. Ultimately, the Chief Operating Officer strengthens the organizational foundation to support sustained growth and superior service quality in the professional services market.

    Sriram Anand - Senior Vice President and Chief Operating Officer, Technology

    Sriram Anand, the Senior Vice President and Chief Operating Officer, Technology at Genpact, directs the operational delivery of technology services and infrastructure management. Overseeing the firm's technical operations, the Senior Vice President and Chief Operating Officer, Technology ensures that digital transformation services remain robust and scalable for global clients. This leadership role involves managing the deployment of enterprise resource planning and business intelligence tools. Sriram Anand drives the optimization of IT service delivery to enhance efficiency across banking and financial services sectors. By coordinating with technical teams, the Senior Vice President and Chief Operating Officer, Technology maintains high standards for system reliability and performance. The Senior Vice President and Chief Operating Officer, Technology also evaluates emerging technologies to integrate into the firm's service offerings. Through strategic oversight of technology operations, the Senior Vice President and Chief Operating Officer, Technology supports the firm's mission to provide innovative, technology-driven business solutions that help organizations adapt to changing market demands.

    Aashish Manghnani - Chief Operating Officer, Hitech, Manufacturing & Services

    Aashish Manghnani, the Chief Operating Officer, Hitech, Manufacturing & Services at Genpact, directs the operational strategy for the high-tech and manufacturing sectors. Overseeing the delivery of specialized business process outsourcing, the Chief Operating Officer, Hitech, Manufacturing & Services ensures that clients receive tailored solutions for supply chain optimization and digital transformation. This leadership role involves managing the operational performance of services designed for complex industrial environments. Aashish Manghnani drives the integration of technology-driven solutions that improve efficiency and productivity for manufacturing clients. By coordinating with cross-functional teams, the Chief Operating Officer, Hitech, Manufacturing & Services maintains high service standards across global regions. The Chief Operating Officer, Hitech, Manufacturing & Services also monitors sector-specific market demands to adapt service delivery models. Through strategic oversight, the Chief Operating Officer, Hitech, Manufacturing & Services enables the firm to provide critical support to the high-tech and manufacturing industries, helping these organizations navigate rapid technological changes and operational challenges.

    Luisa Pagliara - Chief of Staff

    Luisa Pagliara, the Chief of Staff at Genpact, coordinates strategic initiatives and facilitates communication across the executive leadership team. Overseeing the prioritization of corporate projects, the Chief of Staff ensures that the firm's mission remains central to daily operations. This leadership role involves managing the flow of information between the C-suite and various business units to maintain alignment on digital transformation goals. Luisa Pagliara drives the execution of high-priority tasks that support the company's market position in IT infrastructure management and business intelligence. By streamlining decision-making processes, the Chief of Staff enhances the agility of the organization. The Chief of Staff also monitors the progress of cross-departmental objectives to ensure timely delivery of client solutions. Through effective management of executive workflows, the Chief of Staff enables the leadership team to focus on long-term growth strategies. Ultimately, the Chief of Staff fosters a cohesive environment that supports the firm's global operational success.

    Robert Albanir - Chief of Staff To the Global Agentic AI Officer

    Robert Albanir, the Chief of Staff To the Global Agentic AI Officer at Genpact, directs the operational integration of artificial intelligence initiatives within the firm's service portfolio. Overseeing the coordination of AI-driven projects, the Chief of Staff To the Global Agentic AI Officer ensures that advanced technology solutions align with client needs in banking and manufacturing. This leadership role involves managing the strategic roadmap for agentic AI deployment to enhance business process outsourcing capabilities. Robert Albanir drives the collaboration between technical teams and business units to accelerate the adoption of intelligent automation. By facilitating communication and project tracking, the Chief of Staff To the Global Agentic AI Officer supports the firm's commitment to digital transformation. The Chief of Staff To the Global Agentic AI Officer also monitors the impact of AI implementations on operational efficiency. Through rigorous oversight, the Chief of Staff To the Global Agentic AI Officer enables the firm to maintain a competitive edge in the rapidly evolving technology landscape.

    Kathryn Reda - Chief Program Officer & Office of the Chief Technology Officer

    Kathryn Reda, the Chief Program Officer & Office of the Chief Technology Officer at Genpact, directs the execution of large-scale technology programs and technical strategy. Overseeing the development of enterprise application services, the Chief Program Officer & Office of the Chief Technology Officer ensures that digital transformation initiatives meet rigorous quality standards. This leadership role involves managing the intersection of technology integration and business intelligence to support clients across global sectors. Kathryn Reda drives the alignment of technical resources with the firm's overarching innovation goals. By coordinating with the Office of the Chief Technology Officer, the Chief Program Officer & Office of the Chief Technology Officer facilitates the deployment of scalable IT infrastructure management solutions. The Chief Program Officer & Office of the Chief Technology Officer also monitors program performance to ensure consistent value delivery. Through strategic program management, the Chief Program Officer & Office of the Chief Technology Officer enables the firm to address complex market demands with advanced technical capabilities.

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    Frequently Asked Questions Regarding Genpact Top Executives and Leadership Team

    Who leads Genpact?
    Genpact is led by Balkrishan Kalra (President & Chief Executive Officer), along with executives such as Michael Weiner (Chief Financial Officer) and Harshad Shah (Vice President - F and A Service Line. Chief Financial Officer Advisory and Finance Transformation).
    Who is part of Genpact’s executive team?
    The executive team of Genpact includes leaders such as Balkrishan Kalra (President & Chief Executive Officer), Michael Weiner (Chief Financial Officer), Harshad Shah (Vice President - F and A Service Line. Chief Financial Officer Advisory and Finance Transformation) and other senior executives.
    How many executives does Genpact have?
    Genpact has 10 executives leading key business areas.
    What roles are included in Genpact’s leadership team?
    The leadership team of Genpact includes roles such as President & Chief Executive Officer, Chief Financial Officer, Vice President - F and A Service Line. Chief Financial Officer Advisory and Finance Transformation, Assistant Vice President & Chief Financial Officer, Transformation Team, Chief Operating Officer.