Leadership Overview
Genpact has 10 executives leading key functions including strategy, finance, operations, and technology.
Driven by digital transformation, Genpact delivers professional services across multiple industries, specializing in business process outsourcing and IT management to enhance client operations and market adaptability.
Driven by digital transformation, Genpact delivers professional services across multiple industries, specializing in business process outsourcing and IT management to enhance client operations and market adaptability.
Leadership Roles at Genpact
Balkrishan Kalra - President & Chief Executive Officer
Balkrishan Kalra, the President & Chief Executive Officer at Genpact, directs the company's overarching strategy and global operations. Kalra guides Genpact's mission to deliver digital transformation services, focusing on business process outsourcing and IT management solutions. This leadership role involves setting the vision for enterprise application services, including business intelligence, ERP, and technology integration, across diverse sectors like banking, healthcare, and manufacturing. By ensuring alignment with market demands, Balkrishan Kalra drives the company's expansion and innovation in technology-driven business solutions. The Chief Executive Officer's purview extends to optimizing client outcomes through advanced analytics and risk management frameworks, solidifying Genpact's position as a global professional services firm.
Michael Weiner - Chief Financial Officer
Michael Weiner, the Chief Financial Officer at Genpact, oversees all financial operations and strategic fiscal planning for the global professional services firm. Weiner directs financial reporting, budgeting, and investment strategies, ensuring robust financial health and supporting the company's digital transformation initiatives. This leadership position is integral to managing the financial aspects of business process outsourcing and IT management services across diverse industries, including banking, insurance, and consumer goods. By optimizing financial performance and resource allocation, Michael Weiner drives sustainable growth and enhances shareholder value. The Chief Financial Officer's responsibilities include guiding financial risk management and ensuring compliance with global financial regulations.

Harshad Shah - Vice President - F and A Service Line. Chief Financial Officer Advisory and Finance Transformation
Harshad Shah, the Vice President - F and A Service Line. Chief Financial Officer Advisory and Finance Transformation at Genpact, spearheads initiatives in finance and accounting services and financial transformation advisory. Shah directs the development and delivery of solutions aimed at optimizing financial operations and enhancing enterprise resource planning for clients. This leadership position is crucial for driving digital transformation within finance departments across various industries, including banking and manufacturing. By providing expert advisory services, Harshad Shah enables organizations to achieve greater financial efficiency and strategic agility. The Vice President's focus includes leading finance transformation projects and ensuring the successful implementation of financial technology solutions.
Amit Dalmia - Assistant Vice President & Chief Financial Officer, Transformation Team
Amit Dalmia, the Assistant Vice President & Chief Financial Officer, Transformation Team at Genpact, drives financial strategy and execution for critical transformation projects. Dalmia oversees the financial aspects of digital transformation initiatives, ensuring fiscal discipline and resource optimization. This role is integral to supporting clients in areas such as finance and accounting, and enterprise risk management through innovative financial solutions. By providing expert financial guidance, Amit Dalmia enables organizations to achieve their transformation goals efficiently. The Assistant Vice President's focus includes managing budgets for technology integration and IT infrastructure projects, contributing to Genpact's overall service delivery excellence.
Helen Han - Chief Operating Officer
Helen Han, the Chief Operating Officer at Genpact, directs the operational execution of the company's global service delivery. Han is responsible for optimizing business processes and IT management services, ensuring efficiency and quality across all client engagements. This role is pivotal in driving the company's digital transformation efforts and expanding its capabilities in areas such as finance and accounting, and supply chain optimization. By overseeing operational workflows and implementing best practices, Helen Han enhances service delivery for clients in manufacturing, healthcare, and financial services. The Chief Operating Officer's focus includes driving operational excellence and ensuring seamless integration of technology-driven solutions worldwide.
Mohita Sajwan - Chief Operating Officer Consumer and Healthcare
Mohita Sajwan, the Chief Operating Officer Consumer and Healthcare at Genpact, leads operational strategies specifically for the consumer goods and healthcare sectors. Sajwan focuses on enhancing service delivery and driving digital transformation within these critical industries, leveraging expertise in business process outsourcing and IT management. This specialized role involves optimizing supply chain operations, finance and accounting services, and enterprise risk management for clients in these segments. By ensuring tailored solutions and operational excellence, Mohita Sajwan supports Genpact's commitment to client success in the consumer and healthcare markets. The Chief Operating Officer's leadership ensures alignment with industry-specific demands and regulatory requirements.
Tarun Srinivasan - Chief Operating Officer, Manufacturing, Hi Technology Hardware & Services
Tarun Srinivasan, the Chief Operating Officer, Manufacturing, Hi Technology Hardware & Services at Genpact, leads operational strategies for the manufacturing and high-technology hardware and services sectors. Srinivasan focuses on optimizing supply chain management, IT infrastructure, and business process outsourcing within these demanding industries. This specialized role is critical for driving digital transformation and ensuring operational excellence for clients in complex technological environments. By implementing advanced operational frameworks and leveraging data analytics, Tarun Srinivasan enhances service delivery and client satisfaction. The Chief Operating Officer's leadership ensures Genpact's solutions meet the unique challenges of the manufacturing and technology sectors.
Luisa Pagliara - Chief of Staff
Luisa Pagliara, the Chief of Staff at Genpact, supports the executive leadership in executing strategic initiatives and operational enhancements. Pagliara facilitates cross-functional collaboration, ensuring seamless communication and project alignment across departments. This role is critical in driving the company's digital transformation agenda and optimizing business process outsourcing services. By managing key projects and providing strategic counsel, Luisa Pagliara contributes to the efficient delivery of IT management solutions for clients in finance, healthcare, and manufacturing. The Chief of Staff's responsibilities include streamlining operations and enhancing the effectiveness of enterprise application services, thereby supporting Genpact's global market presence.
Bhrigu Khanna - Head of Transitions Data Technology & Ai Chief of Staff
Bhrigu Khanna, the Head of Transitions Data Technology & Ai Chief of Staff at Genpact, manages critical transitions involving data, technology, and artificial intelligence initiatives. Khanna oversees the strategic implementation of AI-driven solutions and data management frameworks to enhance client operations and digital transformation efforts. This role is essential for driving innovation in business process outsourcing and IT management services, particularly in leveraging advanced technologies. By ensuring smooth transitions and effective integration of new technologies, Bhrigu Khanna supports Genpact's commitment to delivering cutting-edge solutions across industries like healthcare and manufacturing. The Chief of Staff's responsibilities include aligning technology roadmaps with business objectives.
Kathryn Reda - Chief Program Officer & Office of the Chief Technology Officer
Kathryn Reda, the Chief Program Officer & Office of the Chief Technology Officer at Genpact, directs the execution of key technology programs and initiatives. Reda oversees the strategic alignment of technology development with business objectives, ensuring the successful delivery of digital transformation services. This role is vital for managing complex IT projects and driving innovation in enterprise application services and IT infrastructure management. By coordinating program efforts and fostering technological advancements, Kathryn Reda supports Genpact's mission to provide clients with robust, technology-driven business solutions. The Chief Program Officer's focus includes enhancing operational efficiency through strategic technology deployment.
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