Frontier Executive and Leadership Team

Paul Bossidy, the Vice President, Transformation and Chief of Staff To Chief Executive Officer at Frontier, spearheads critical organizational change initiatives and provides direct strategic support to the CEO. This executive function focuses on driving efficiency and innovation across all business units, ensuring alignment with the company's long-term vision. Bossidy manages key transformation projects, from process re-engineering to technology adoption, aimed at enhancing customer experience and operational performance. The role involves close collaboration with department heads to identify opportunities for improvement and to implement strategic plans effectively. By acting as a key liaison between the CEO and various operational teams, Paul Bossidy ensures that strategic priorities are translated into actionable plans, directly contributing to Frontier's market competitiveness and growth objectives.

Debra Varnes, the Escalations For The Office of The Executive & President at Frontier, manages critical client issues and ensures timely resolution for high-priority customer concerns. This executive support function acts as a crucial liaison, addressing complex problems that require immediate executive attention to maintain customer satisfaction and loyalty. Varnes coordinates with various departments to investigate issues, implement corrective actions, and prevent recurrence, thereby upholding Frontier's service standards. The role demands exceptional problem-solving skills and a deep understanding of the company's operations to effectively navigate and resolve challenging situations. By providing dedicated support to the executive office, Debra Varnes ensures that significant customer escalations are handled with precision and efficiency, reinforcing Frontier's commitment to service excellence.

Shaneshia Rogan, the Office Of The President at Frontier, provides essential administrative and operational support directly to the President, facilitating the smooth execution of presidential directives. This role is pivotal in managing the President's schedule, communications, and key projects, ensuring maximum efficiency and focus on strategic priorities. Rogan coordinates cross-functional initiatives, acting as a central point of contact for various departments and external stakeholders interacting with the President's office. The position requires meticulous organization and a proactive approach to anticipating needs and resolving logistical challenges. By streamlining operations and managing critical workflows, Shaneshia Rogan directly contributes to the effectiveness of the President's leadership, supporting Frontier's overall business objectives and operational continuity.

Denise Baumbach, the President, Region (West) at Frontier, directs all operational activities and strategic growth initiatives across the western United States. This leadership role encompasses overseeing sales, customer service, network deployment, and regulatory compliance within the designated region, ensuring alignment with national objectives. Baumbach focuses on expanding market share, enhancing customer retention, and driving revenue growth through targeted regional strategies. The position requires close collaboration with national leadership to implement company-wide policies and adapt them to regional market dynamics. By leading a diverse team and fostering a culture of performance, Denise Baumbach ensures that Frontier's services effectively meet the needs of customers in the western territories, contributing significantly to the company's overall success.

Robert Pero, the President, Central Region at Frontier, leads all business operations and strategic development within the central United States territory. This executive responsibility includes driving revenue growth, optimizing service delivery, and managing customer relationships across a diverse range of markets. Pero oversees sales performance, network infrastructure development, and operational efficiency to ensure Frontier's competitive positioning in the region. The role necessitates close coordination with national leadership to align regional strategies with corporate goals and to implement best practices. By fostering strong regional teams and adapting to local market demands, Robert Pero ensures that Frontier effectively serves its customer base in the central United States, contributing directly to the company's nationwide service delivery and financial objectives.

Gary Smith, the Enterprise Account Executive II & President, 2022 's Club Award Winner at Frontier, drives significant revenue generation through strategic management of key enterprise accounts. This role focuses on cultivating and expanding relationships with large business clients, understanding their unique telecommunications needs, and delivering tailored solutions. Smith's award-winning performance highlights exceptional skill in closing complex deals and exceeding sales targets within the enterprise sector. The position involves close collaboration with internal teams to ensure seamless service delivery and client satisfaction post-sale. By securing and growing high-value accounts, Gary Smith directly contributes to Frontier's financial performance and strengthens its market presence within the enterprise segment, demonstrating a profound impact on business development.

Jason Nishimura, the Network Operations Chief of Staff at Frontier, directs the strategic alignment and operational efficiency of the network infrastructure. This role involves coordinating critical initiatives across network planning, deployment, and maintenance, ensuring seamless service delivery to customers nationwide. Nishimura oversees the integration of new technologies and process improvements designed to enhance network performance and reliability. The Chief of Staff function ensures that network operations directly support Frontier's overarching business objectives, focusing on scalability and cost-effectiveness. By managing key projects and facilitating communication between operational teams and executive leadership, Jason Nishimura drives the continuous evolution of Frontier's network capabilities, underpinning the company's commitment to providing robust telecommunications services.

Erin Kurtz, the Chief Communications Officer at Frontier, directs all internal and external communication strategies, safeguarding and enhancing the company's brand reputation. This leadership position involves overseeing public relations, media relations, corporate messaging, and employee communications to ensure consistent and impactful outreach. Kurtz develops and executes comprehensive communication plans that support Frontier's business objectives, including market expansion and service innovation. The role requires close collaboration with executive leadership to articulate the company's mission, values, and strategic direction to diverse stakeholders. By managing crisis communications and fostering positive relationships with media and the public, Erin Kurtz plays a vital part in shaping perceptions and building trust, thereby supporting Frontier's sustained growth and market presence.

Mark Nielsen, the Executive VP, Chief Legal & Regulatory Officer at Frontier, provides comprehensive legal counsel and oversees all regulatory affairs impacting the company's operations. This critical executive function ensures adherence to federal, state, and local laws, managing litigation, corporate governance, and compliance initiatives across the United States. Nielsen advises executive leadership on legal risks and opportunities, shaping strategies to navigate complex regulatory landscapes. The role involves proactive engagement with government agencies and industry bodies to advocate for Frontier's interests and ensure favorable operating conditions. By safeguarding the company's legal standing and managing regulatory compliance, Mark Nielsen plays an indispensable role in protecting Frontier's assets and supporting its sustained business operations and expansion.