Frontier Executive and Leadership Team

Paul Bossidy, the Vice President, Transformation and Chief of Staff To Chief Executive Officer at Frontier, directs strategic initiatives and operational enhancements. Overseeing critical transformation projects, Bossidy ensures alignment with the company's overarching goals for service delivery and market expansion. This leadership position involves close collaboration with executive leadership to drive efficiency and innovation across all departments. By managing key projects and providing direct support to the Chief Executive Officer, Paul Bossidy facilitates the execution of complex business strategies. The role demands a deep understanding of the telecommunications landscape and a proactive approach to identifying opportunities for improvement. Bossidy's oversight extends to streamlining processes and implementing best practices that support Frontier's mission of providing reliable voice, data, and video services to its customer base.

Gary Smith, the Enterprise Account Executive II & President, 2022 's Club Award Winner at Frontier, drives significant revenue growth through strategic client partnerships. Specializing in large-scale enterprise solutions, Smith cultivates and manages key accounts, ensuring the delivery of robust data, voice, and video services. This role involves understanding complex business needs and tailoring Frontier's offerings to meet specific operational requirements. By securing and expanding business relationships, Gary Smith directly contributes to the company's financial objectives and market penetration. The recognition as a '2022 's Club Award Winner' highlights exceptional performance in client acquisition and retention. Smith's expertise in navigating the telecommunications sector enables the provision of reliable connectivity solutions to a broad spectrum of business customers across Frontier's service areas.

Debra Varnes, the Escalations For The Office of The Executive & President at Frontier, manages and resolves complex customer issues requiring executive-level attention. This pivotal role ensures that critical client concerns are addressed promptly and effectively, maintaining high standards of customer satisfaction and service integrity. By acting as a liaison between customers and executive leadership, Varnes facilitates the resolution of challenging situations, safeguarding Frontier's reputation for reliability. The responsibilities include coordinating with various departments to implement solutions and prevent recurrence of issues. Debra Varnes's dedication to service excellence is crucial for retaining customer trust and loyalty. This position demands exceptional problem-solving skills and a thorough understanding of Frontier's service offerings to ensure seamless operations for all clients.

Denise Baumbach, the President, Region (West) at Frontier, directs all operational activities and strategic growth initiatives within the western United States. Overseeing a significant geographic territory, Baumbach ensures the efficient delivery of voice, data, and video services to a diverse customer base. This leadership role involves managing regional teams, optimizing resource allocation, and driving market share expansion. By focusing on customer needs and operational excellence, Denise Baumbach enhances Frontier's presence and service quality in the western markets. The President, Region (West) is responsible for achieving key performance indicators related to revenue, customer satisfaction, and network reliability. Baumbach's leadership is instrumental in connecting communities and businesses across the western territories with essential telecommunications solutions.

Robert Pero, the President, Central Region at Frontier, leads comprehensive operational strategies and business development efforts across the central United States. Managing a vital service area, Pero ensures the seamless provision of regulated and unregulated telecommunications services to residential and business clients. This executive position involves fostering strong regional performance, driving revenue growth, and maintaining superior service standards. By overseeing regional operations, Robert Pero supports Frontier's mission to deliver reliable connectivity solutions. The President, Central Region is accountable for the strategic deployment of resources and the cultivation of market opportunities within the territory. Pero's leadership ensures that Frontier effectively serves its customer base throughout the central United States, reinforcing the company's commitment to communication infrastructure.

Erin Kurtz, the Chief Communications Officer at Frontier, shapes and executes the company's comprehensive communication strategies. Overseeing all internal and external messaging, Kurtz ensures consistent brand representation and stakeholder engagement across diverse platforms. This critical role involves managing public relations, media relations, and corporate social responsibility initiatives, directly supporting Frontier's market presence. By developing compelling narratives, Erin Kurtz enhances the company's reputation and strengthens relationships with customers, employees, and the wider community. The Chief Communications Officer's responsibilities include crisis communication planning and proactive outreach to inform and influence key audiences. Kurtz's leadership ensures that Frontier's commitment to delivering essential telecommunications services is clearly articulated and understood throughout its operational regions.

Mark Nielsen, the Executive VP, Chief Legal & Regulatory Officer at Frontier, provides strategic legal counsel and oversees all regulatory compliance matters. Directing the legal department, Nielsen ensures adherence to federal, state, and local regulations governing telecommunications services. This leadership function is critical for navigating the complex legal and regulatory environment in which Frontier operates. By managing litigation, corporate governance, and policy development, Mark Nielsen safeguards the company's interests and operational integrity. The Chief Legal & Regulatory Officer plays a key part in shaping the company's approach to compliance and risk management. Nielsen's expertise is essential for maintaining Frontier's license to operate and for fostering a culture of ethical business conduct across all its United States operations.