Leadership Overview
CenturyLink has 10 executives leading key functions including strategy, operations, technology, and market development.
Driven by a commitment to connectivity, CenturyLink provides essential internet, voice, and cloud services, shaping the digital landscape for customers nationwide.
Driven by a commitment to connectivity, CenturyLink provides essential internet, voice, and cloud services, shaping the digital landscape for customers nationwide.
Leadership Roles at CenturyLink
Haneul Jeong - Chief Executive Officer
Haneul Jeong, the Chief Executive Officer at CenturyLink, directs the company's overarching strategy and operational execution. This leadership role involves guiding the organization through its integration with Lumen Technologies, ensuring a cohesive approach to market challenges and opportunities. Jeong focuses on driving innovation in telecommunications services, including internet, voice, and cloud solutions, for residential, business, and government clients. The Chief Executive Officer's responsibilities extend to fostering a culture of performance and accountability across all departments. By setting clear objectives and monitoring key performance indicators, Haneul Jeong ensures the company remains competitive and responsive to evolving customer needs. This executive's vision shapes the future direction of CenturyLink's service offerings and market positioning.
Ruann Ernst - Chief Executive Officer and President
Ruann Ernst, the Chief Executive Officer and President at CenturyLink, spearheads the company's strategic initiatives and day-to-day operations. This dual role encompasses driving growth across all service sectors, including internet, voice, and cloud offerings for a diverse customer base. Ernst oversees the integration efforts with Lumen Technologies, ensuring seamless transitions and maximizing synergistic benefits. The President's focus includes enhancing customer experience and operational efficiency throughout the United States. By collaborating with executive leadership, Ruann Ernst champions initiatives that strengthen CenturyLink's market presence and technological capabilities. This executive's leadership ensures the company's continued delivery of reliable and advanced telecommunications solutions, impacting both consumer and enterprise segments.
Vernon Irvin - President
Vernon Irvin, the President at CenturyLink, directs significant operational segments of the company, focusing on driving performance and strategic execution. This leadership position involves overseeing key business units responsible for delivering essential telecommunications services, including internet, voice, and cloud solutions, to a broad customer base. Irvin's mandate includes enhancing service delivery, optimizing operational efficiency, and fostering innovation across the markets served. The President's responsibilities extend to collaborating with other executive leaders to achieve company-wide objectives and strengthen market competitiveness. By championing strategic initiatives, Vernon Irvin ensures CenturyLink continues to meet the evolving needs of its residential, business, and government clients nationwide.
Rebecca Williams - Executive Administrator To President, International and Global Accounts Management
Rebecca Williams, the Executive Administrator To President, International and Global Accounts Management at CenturyLink, provides comprehensive administrative and operational support to key executive functions. This role is integral to ensuring the smooth operation of international business development and the management of critical global client relationships. Williams manages complex scheduling, coordinates executive communications, and facilitates the execution of strategic initiatives related to global accounts. The Executive Administrator's responsibilities include preparing reports, organizing meetings, and supporting the President in managing diverse international and enterprise-level projects. By maintaining organizational efficiency, Rebecca Williams directly contributes to CenturyLink's capacity to serve its global customer base effectively.
Paul Eason - President-Cms
Paul Eason, the President-Cms at CenturyLink, leads the company's Customer Management Solutions division, focusing on optimizing customer interactions and service delivery. This executive role involves overseeing strategies and operations designed to enhance customer satisfaction, retention, and loyalty across all service lines, including internet, voice, and cloud offerings. Eason directs teams responsible for customer support, account management, and the implementation of customer-centric technologies. The President-Cms's responsibilities include driving operational excellence within the division and ensuring alignment with the broader company objectives. By focusing on superior customer experiences, Paul Eason plays a vital part in strengthening CenturyLink's market reputation and driving sustained business growth.
Susan Seaton - Chief of Staff
Susan Seaton, the Chief of Staff at CenturyLink, provides critical operational support and strategic alignment for the executive leadership team. This role involves managing key projects, facilitating communication across departments, and ensuring the efficient execution of company-wide initiatives. Seaton works closely with senior leaders to streamline processes and enhance organizational effectiveness. The Chief of Staff's responsibilities include preparing executive briefings, coordinating meetings, and driving special assignments that support the company's strategic objectives. By optimizing workflow and resource allocation, Susan Seaton contributes significantly to the company's ability to deliver its core telecommunications services. This executive's function is vital for maintaining operational momentum and strategic focus.
Vercie Lark - Chief Information Officer
Vercie Lark, the Chief Information Officer at CenturyLink, directs the company's information technology strategy and infrastructure. This leadership position involves overseeing the development, implementation, and maintenance of all IT systems that support the delivery of internet, voice, and cloud services. Lark focuses on enhancing cybersecurity measures, optimizing network performance, and driving digital transformation initiatives across the organization. The Chief Information Officer's responsibilities include managing the IT budget, leading technology teams, and ensuring compliance with industry regulations. By leveraging advanced technologies, Vercie Lark ensures that CenturyLink's technological backbone is robust, scalable, and secure, directly supporting customer satisfaction and operational efficiency nationwide.

Anthony Enyobi - Chief Technology Officer & Technician
Anthony Enyobi, the Chief Technology Officer & Technician at CenturyLink, drives the technological innovation and implementation of the company's service offerings. This role encompasses overseeing the engineering and deployment of advanced telecommunications solutions, including high-speed internet, robust voice services, and scalable cloud infrastructure. Enyobi focuses on ensuring the technical integrity and performance of the network, supporting residential, business, and government customers across the United States. The Chief Technology Officer & Technician's responsibilities include evaluating emerging technologies and integrating them to enhance service delivery and operational efficiency. By leading technical teams, Anthony Enyobi ensures CenturyLink remains at the forefront of technological advancement in the telecom sector.
John Hemphill - Consumer Markets Chief of Staff
John Hemphill, the Consumer Markets Chief of Staff at CenturyLink, provides strategic and operational leadership for initiatives targeting the residential customer segment. This role involves coordinating efforts across marketing, sales, and service delivery to enhance the customer experience and drive market penetration. Hemphill works to align departmental goals with the company's overall strategy for providing internet, voice, and cloud services to individual households. The Consumer Markets Chief of Staff's responsibilities include managing key projects, analyzing market trends, and developing strategies to meet evolving consumer demands. By ensuring seamless execution of consumer-focused programs, John Hemphill plays a crucial role in strengthening CenturyLink's position in the residential telecommunications market.
Stacey Goff - Executive Vice President , General Counsel and Secretary
Stacey Goff, the Executive Vice President , General Counsel and Secretary at CenturyLink, oversees all legal affairs and corporate governance matters for the organization. This critical role involves providing expert legal counsel on a wide range of issues, including regulatory compliance, contract negotiations, and litigation management, essential for a telecommunications provider. Goff ensures that the company operates within legal frameworks and adheres to all relevant industry standards across its internet, voice, and cloud service operations. The General Counsel and Secretary's responsibilities include advising the board of directors and executive leadership on legal risks and strategic decisions. By safeguarding the company's legal interests, Stacey Goff supports CenturyLink's commitment to ethical business practices and sustained growth.
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