Cox Executive and Leadership Team

November, 2026

Leadership Overview

Cox has 5 executives leading key functions including organizational strategy, financial oversight, development, and regional operations.

Focused on delivering robust broadband and connectivity solutions, Cox maintains a commitment to advancing digital infrastructure and smart home technology for residential and business customers across the United States.

Leadership Roles at Cox

  • Senior Advisor & Chief Financial Officer, Learning & Chief Financial Officer, Development & Series Executive - Heather Wagner
  • Executive Director & Chief Financial Officer - Paul Chon
  • President - Richard Harter
  • President - Diane Gibson
  • Chief of Staff - Shermillia Edmeade
  • Heather Wagner - Senior Advisor & Chief Financial Officer, Learning & Chief Financial Officer, Development & Series Executive

    Heather Wagner, the Senior Advisor & Chief Financial Officer, Learning & Chief Financial Officer, Development & Series Executive at Cox, manages financial planning for educational initiatives and development projects. Overseeing capital allocation for new service series, the Chief Financial Officer ensures fiscal discipline across all growth-oriented ventures. This leadership position involves analyzing market trends to guide investment in emerging broadband technologies and smart home solutions. Heather Wagner evaluates the financial viability of long-term development programs, providing critical insights to the board regarding resource distribution. By balancing budgetary constraints with the need for technological advancement, the Chief Financial Officer secures the financial foundation necessary for sustained innovation. Wagner drives the economic strategy for internal learning programs, ensuring that workforce development aligns with the evolving needs of the telecommunications industry. Through precise financial modeling, the Chief Financial Officer supports the expansion of digital services across diverse market segments.

    Paul Chon - Executive Director & Chief Financial Officer

    Paul Chon, the Executive Director & Chief Financial Officer at Cox, directs the overall financial health and fiscal strategy of the organization. Managing corporate accounting, treasury functions, and financial reporting, the Executive Director & Chief Financial Officer ensures compliance and transparency across all business units. This role involves overseeing the capital structure to support the maintenance and expansion of the nationwide broadband network. Paul Chon collaborates with other executives to optimize revenue streams from digital cable, high-speed internet, and voice services. By implementing robust financial controls, the Executive Director & Chief Financial Officer mitigates risk and enhances profitability. Chon analyzes macroeconomic factors to inform strategic decisions regarding infrastructure investment and market penetration. Through diligent management of the company's financial assets, the Executive Director & Chief Financial Officer provides the stability required to deliver consistent entertainment and connectivity solutions to millions of residential and business customers.

    Richard Harter - President

    Richard Harter, the President at Cox, leads the strategic direction and operational execution of the company's core telecommunications business. Overseeing the delivery of high-speed internet and digital television services, the President ensures that the nationwide network meets the demands of modern consumers. This role involves driving market growth through the deployment of advanced home automation and security offerings. Richard Harter coordinates with regional leadership to maintain service quality and operational efficiency across the United States. By fostering partnerships and identifying new business opportunities, the President expands the reach of the company's connectivity solutions. Harter monitors competitive dynamics to adjust service tiers and pricing strategies effectively. Through a focus on customer-centric innovation, the President strengthens the market position of the organization. Harter directs the implementation of large-scale initiatives that enhance the overall user experience, ensuring that the company remains a leader in the broadband and media sector.

    Diane Gibson - President

    Diane Gibson, the President at Cox, manages the strategic development and operational scaling of specialized business services and enterprise solutions. Focusing on the B2B segment, the President directs the expansion of high-capacity data networks and customized communication tools for commercial clients. This role involves aligning product development with the specific connectivity requirements of modern businesses. Diane Gibson oversees the integration of smart home and security technologies into the enterprise portfolio, ensuring that the company provides comprehensive solutions. By analyzing industry-specific needs, the President drives the adoption of advanced voice and internet services across diverse sectors. Gibson collaborates with technical teams to ensure network reliability and performance for high-demand business environments. Through the leadership of Diane Gibson, the company optimizes its service delivery models to capture greater market share in the commercial telecommunications space, ultimately supporting the growth and digital transformation of business customers nationwide.

    Shermillia Edmeade - Chief of Staff

    Shermillia Edmeade, the Chief of Staff at Cox, directs internal operations and aligns executive priorities with the broader corporate mission. Managing cross-functional workflows, the Chief of Staff ensures that strategic initiatives regarding broadband expansion and digital service delivery remain on schedule. This role involves facilitating communication between senior leadership and department heads to optimize organizational efficiency. By streamlining decision-making processes, Shermillia Edmeade directly supports the execution of high-level business goals. The Chief of Staff monitors performance metrics across various divisions to maintain operational excellence. Through rigorous oversight of internal projects, the Chief of Staff fosters a culture of accountability and innovation. Edmeade coordinates with the executive team to address complex challenges within the telecommunications landscape, ensuring that resources align with the long-term growth objectives of the company while maintaining high standards for service quality and customer satisfaction.

    Frequently Asked Questions Regarding Cox Top Executives and Leadership Team

    Who leads Cox?
    Cox is led by Heather Wagner (Senior Advisor & Chief Financial Officer, Learning & Chief Financial Officer, Development & Series Executive), along with executives such as Paul Chon (Executive Director & Chief Financial Officer) and Richard Harter (President).
    Who is part of Cox’s executive team?
    The executive team of Cox includes leaders such as Heather Wagner (Senior Advisor & Chief Financial Officer, Learning & Chief Financial Officer, Development & Series Executive), Paul Chon (Executive Director & Chief Financial Officer), Richard Harter (President) and other senior executives.
    How many executives does Cox have?
    Cox has 5 executives leading key business areas.
    What roles are included in Cox’s leadership team?
    The leadership team of Cox includes roles such as Senior Advisor & Chief Financial Officer, Learning & Chief Financial Officer, Development & Series Executive, Executive Director & Chief Financial Officer, President, President, Chief of Staff.