Leadership Overview
FirstService Residential has 10 executives leading key functions including strategy, finance, technology, people, and operations.
Driven by a service-first philosophy, FirstService Residential enhances property values and improves resident lifestyles across North America through hospitality-minded teams and tailored solutions for diverse residential communities.
Driven by a service-first philosophy, FirstService Residential enhances property values and improves resident lifestyles across North America through hospitality-minded teams and tailored solutions for diverse residential communities.
Leadership Roles at FirstService Residential
David Diestel - Chief Executive Officer
David Diestel, the Chief Executive Officer at FirstService Residential, directs the overarching strategy and operational execution for North America's leading residential property management company. Diestel guides the organization's expansion and service delivery across diverse community types, including condominiums, homeowners associations, and multi-family properties. Overseeing a network of hospitality-minded teams, Diestel ensures the enhancement of property values and resident lifestyles. This leadership role involves fostering innovation in technology solutions and amenity activation, directly supporting the company's mission to simplify property management. By leveraging professional scale and unique expertise, David Diestel drives proven solutions that mitigate risk and optimize financial health for associations throughout the United States and Canada.

Michael Natale - Chief Financial Officer
Michael Natale, the Chief Financial Officer at FirstService Residential, manages all financial operations and fiscal strategy for the organization. Natale oversees budgeting, forecasting, and financial reporting, ensuring the fiscal health of the company and its managed communities. This critical role involves optimizing financial performance and supporting strategic growth initiatives across the United States and Canada. By implementing robust financial controls and driving efficiency, Michael Natale ensures the company's ability to deliver value to its clients and stakeholders. The Chief Financial Officer's oversight extends to managing relationships with financial institutions and supporting the company's position as a subsidiary of FirstService Corporation.
Dan Wurtzel - President
Dan Wurtzel, the President at FirstService Residential, drives strategic initiatives and operational oversight for key segments of the company's extensive property management services. Wurtzel focuses on enhancing service delivery and fostering strong relationships with boards, owners, and developers across numerous residential communities in the United States and Canada. This leadership position involves optimizing operational frameworks to ensure seamless property management and resident satisfaction. By championing the company's service-first philosophy, Dan Wurtzel contributes significantly to elevating property values and resident lifestyles. The President's role emphasizes the integration of hospitality-minded teams and tailored solutions to meet diverse community needs.
Keith Werny - President, CityLine Division
Keith Werny, the President, CityLine Division at FirstService Residential, directs the strategic growth and operational management of the CityLine division. Werny focuses on delivering specialized property management services tailored to the unique needs of communities within this division across North America. This leadership role involves enhancing resident lifestyles and property values through dedicated teams and innovative service models. By ensuring operational excellence and client satisfaction, Keith Werny strengthens FirstService Residential's market presence. The President, CityLine Division's responsibilities include fostering strong partnerships with developers and community boards to optimize financial health and mitigate risk.
Dennis Abbott - President
Dennis Abbott, the President at FirstService Residential, spearheads strategic development and operational excellence across designated regions of the company's expansive service network. Abbott concentrates on enhancing the comprehensive property management services offered to private residential communities throughout the United States and Canada. This executive position involves driving service innovation and ensuring the highest standards of resident satisfaction and property value enhancement. By cultivating hospitality-minded teams and implementing tailored lifestyle programming, Dennis Abbott reinforces FirstService Residential's commitment to its core philosophy. The President's leadership ensures the effective management of diverse community types, from condominiums to master-planned developments.
Broc Coen - President
Broc Coen, the President at FirstService Residential, leads strategic growth and operational oversight for key market segments within the company's North American operations. Coen focuses on delivering comprehensive property management services that enhance resident lifestyles and protect community assets across the United States and Canada. This executive role involves fostering strong partnerships with developers and community boards, ensuring tailored solutions meet specific needs. By championing a service-first philosophy, Broc Coen drives operational efficiency and client satisfaction. The President's leadership ensures the effective management of diverse residential properties, including multi-family rental properties and commercial developments.
Amy Mathieson - President
Amy Mathieson, the President at FirstService Residential, directs strategic operations and service delivery for significant market areas across the company's North American footprint. Mathieson emphasizes enhancing resident lifestyles and property values through the implementation of hospitality-minded teams and customized service solutions. This leadership role involves overseeing the management of diverse residential communities, including condominiums, homeowners associations, and active adult communities throughout the United States and Canada. By driving operational excellence and fostering strong client relationships, Amy Mathieson ensures FirstService Residential consistently delivers proven solutions that simplify property management. The President's focus includes leveraging technology to optimize community operations and resident engagement.
Roger Davies - President
Roger Davies, the President at FirstService Residential, oversees strategic direction and operational execution for key divisions of the company's extensive property management services. Davies focuses on enhancing the value and livability of residential communities across the United States and Canada through a dedicated service-first philosophy. This executive position involves leading teams that provide tailored lifestyle programming, amenity activation, and technology solutions to meet the specific needs of each community. By ensuring robust operational frameworks and client satisfaction, Roger Davies strengthens FirstService Residential's market leadership. The President's role is critical in mitigating risk and optimizing the financial health of associations managed by the organization.
Jeff Hahn - Chief Information Officer
Jeff Hahn, the Chief Information Officer at FirstService Residential, architects and executes the company's technology strategy, driving digital transformation across all operations. Hahn oversees the development and implementation of innovative technology solutions that enhance resident experience, streamline property management, and improve operational efficiency. This leadership position involves managing IT infrastructure, cybersecurity, and data analytics to support the company's extensive portfolio of communities throughout North America. By championing technological advancements, Jeff Hahn ensures FirstService Residential remains at the forefront of service delivery. The Chief Information Officer's focus includes integrating cutting-edge platforms that simplify management and protect community assets.

Lupe Mujica - Chief People Officer
Lupe Mujica, the Chief People Officer at FirstService Residential, leads all human resources functions and talent management strategies for the organization. Mujica focuses on cultivating a strong company culture, fostering employee development, and ensuring a positive work environment that aligns with the company's hospitality-minded approach. This role is pivotal in attracting, retaining, and engaging the skilled teams that deliver exceptional service to thousands of residential communities across the United States and Canada. By championing people-centric initiatives, Lupe Mujica supports the company's mission to enhance resident lifestyles and property values. The Chief People Officer's strategic direction ensures a cohesive and motivated workforce dedicated to service excellence.
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