FirstService Residential Executive and Leadership Team

David Diestel, the Chief Executive Officer at FirstService Residential, directs the overarching strategic vision for the largest residential property management firm in North America. Diestel oversees the expansion of service offerings across the United States and Canada, ensuring that the organization maintains a competitive edge in the real estate sector. By aligning corporate goals with the needs of homeowners associations and multi-family properties, the Chief Executive Officer drives operational excellence and sustainable growth. David Diestel prioritizes the integration of hospitality-minded service models to elevate resident experiences within the 8,000 communities under management. Through constant collaboration with the Board and executive leadership, Diestel secures the financial stability of the enterprise while fostering a culture of innovation. This leadership approach guarantees that the company remains the premier partner for developers and property owners seeking to optimize asset value and community engagement.

Mike Natale, the Chief Financial Officer at FirstService Residential, manages the fiscal health and capital allocation strategies for the organization. Natale oversees financial reporting, budgeting, and risk mitigation programs that support the company's extensive portfolio of managed communities. By leveraging the resources of FirstService Financial, the Chief Financial Officer ensures that associations receive robust support for their long-term financial planning and capital improvement projects. Mike Natale directs the financial integration of new acquisitions and monitors market trends to maintain the company's strong position on the NASDAQ and Toronto Stock Exchange. Through rigorous analysis of operational costs and revenue streams, Natale optimizes the financial performance of the entire North American network. This role involves close coordination with regional leaders to ensure that fiscal policies align with the broader mission of protecting community assets and enhancing property values for all stakeholders.

John B., the President at FirstService Residential, oversees the operational execution and market growth within specific regional territories. B. directs the management of diverse residential portfolios, including condominiums and homeowners associations, to ensure consistent service delivery. By focusing on operational efficiency, the President implements standardized processes that enhance property values and resident satisfaction. John B. collaborates with local boards and developers to tailor lifestyle programming and amenity activation to the unique requirements of each community. This leadership role involves managing regional teams to maintain high standards of service-first engagement across the assigned market. Through the application of industry-leading expertise, B. drives the financial and operational success of the communities under management. The President ensures that all regional activities align with the broader corporate mission of providing superior property management solutions throughout North America.

Dennis Abbott, the President at FirstService Residential, manages the strategic oversight of property management operations in key geographic markets. Abbott directs the implementation of service-first initiatives that improve the daily lives of residents in master-planned and lifestyle communities. By focusing on client retention and business development, the President expands the company's footprint in competitive real estate sectors. Dennis Abbott coordinates with internal departments to provide tailored technology and financial solutions that meet the specific needs of homeowners associations. This leadership role requires a deep understanding of local market dynamics to optimize property performance and mitigate operational risks. Through the effective management of regional resources, Abbott ensures that the organization delivers consistent value to boards and owners. The President maintains a strong focus on operational excellence, driving the company's reputation as the leading provider of residential management services.

Amy Mathieson, the President at FirstService Residential, leads the strategic direction and operational management of residential portfolios within designated regions. Mathieson directs the delivery of comprehensive property management services, ensuring that all communities receive high-quality support and tailored lifestyle programming. By fostering strong relationships with community boards and developers, the President enhances the overall value and appeal of managed properties. Amy Mathieson oversees the execution of service-first initiatives that differentiate the company in the marketplace. This leadership role involves managing complex operational challenges and driving efficiency across multi-family and mixed-use developments. Through the alignment of regional goals with corporate objectives, Mathieson ensures that the organization continues to provide industry-leading solutions. The President focuses on sustainable growth and the continuous improvement of resident experiences, solidifying the company's position as a trusted partner in residential management.

Christina Forbes, the President at FirstService Residential, manages the operational performance and strategic growth of residential communities within assigned territories. Forbes directs the implementation of customized management solutions that address the unique needs of homeowners associations and lifestyle communities. By prioritizing resident satisfaction and amenity activation, the President ensures that the company delivers on its service-first promise. Christina Forbes coordinates with regional teams to optimize property values and financial health for all managed assets. This leadership role involves navigating complex regulatory environments and market conditions to maintain high standards of service delivery. Through the application of professional scale and expertise, Forbes drives the success of the regional portfolio. The President focuses on building long-term partnerships with boards and owners, ensuring that the organization remains the preferred choice for residential property management across the region.

Amy Sanchez, the President, High Rise at FirstService Residential, directs the specialized management of high-density residential properties and luxury condominiums. Sanchez oversees the unique operational requirements of high-rise living, including complex amenity management, security protocols, and concierge services. By focusing on the specific needs of vertical communities, the President, High Rise ensures that residents receive a premium living experience that enhances property value. Amy Sanchez coordinates with building boards and developers to implement tailored technology and lifestyle programming that meets the demands of modern urban environments. This leadership role involves managing high-stakes operational environments where efficiency and service quality are paramount. Through the strategic oversight of the high-rise portfolio, Sanchez drives the company's reputation for excellence in the luxury residential sector. The President, High Rise maintains a focus on innovation and service-first engagement to support the long-term success of these complex assets.

Hector Vargas, the President Dade High-Rise Division at FirstService Residential, manages the specialized operations for high-rise residential properties within the Dade market. Vargas directs the delivery of comprehensive management services tailored to the unique challenges of vertical living, including building maintenance, staff management, and resident relations. By focusing on the specific needs of high-density communities, the President Dade High-Rise Division ensures that property values are protected and enhanced through proactive management. Hector Vargas coordinates with local boards to implement service-first programs that improve the lifestyle of residents in these urban developments. This leadership role involves overseeing the daily operations of complex assets and ensuring compliance with local regulations. Through the strategic application of industry expertise, Vargas drives the performance of the division. The President Dade High-Rise Division maintains a commitment to operational excellence, ensuring that the company remains the leader in high-rise management.

Jeff Hahn, the Chief Information Officer at FirstService Residential, architects the digital infrastructure and technology solutions that support property management operations across North America. Hahn oversees the deployment of proprietary software platforms designed to streamline communication between boards, residents, and management teams. By implementing advanced data analytics and cybersecurity protocols, the Chief Information Officer protects sensitive community information while improving operational efficiency. Jeff Hahn drives the adoption of innovative amenity activation tools and 24/7 customer care systems that define the company's service-first philosophy. This leadership role requires constant collaboration with regional presidents to ensure that technology investments directly address the specific needs of diverse residential developments. Through the modernization of digital workflows, Hahn enables the organization to scale effectively while maintaining high standards of service delivery and resident satisfaction in every managed community.

Lupe Mujica, the Chief People Officer at FirstService Residential, directs the human capital strategy for the organization's vast workforce across the United States and Canada. Mujica oversees talent acquisition, professional development, and employee engagement initiatives that support the company's hospitality-minded service culture. By fostering an inclusive and high-performance environment, the Chief People Officer ensures that property management teams possess the skills necessary to deliver exceptional resident experiences. Lupe Mujica designs comprehensive training programs that align with the company's service-first philosophy, enabling staff to handle the complexities of master-planned communities and multi-family properties. This leadership role involves partnering with regional executives to optimize organizational structure and retention strategies. Through the implementation of robust HR policies, Mujica drives the professional growth of the workforce, which directly impacts the quality of service provided to the 8,000 communities under management.