First West Credit Union Executive and Leadership Team

Launi Skinner, the Chief Executive Officer at First West Credit Union, directs the overall strategic vision and operational execution. Overseeing all major business units, Skinner ensures alignment with the credit union's mission to serve its members and communities. This leadership role involves driving growth initiatives and maintaining financial stability across all operations. By fostering a culture of innovation and member-centricity, Launi Skinner directly impacts the organization's market position and long-term success. The Chief Executive Officer's purview extends to stakeholder relations and ensuring regulatory compliance within the Canadian financial landscape. Skinner's strategic guidance shapes the company's approach to debt financing, deposits, lending, investment, and insurance services, reinforcing First West's commitment to providing comprehensive financial solutions.

Paul Brodeur, the Chief Operating Officer at First West Credit Union, manages the day-to-day operational activities and service delivery. Brodeur oversees the efficiency and effectiveness of all operational departments, ensuring seamless execution of the credit union's financial services. This critical role involves optimizing processes for debt financing, deposits, lending, investment, and insurance services to enhance member experience. By driving operational excellence, Paul Brodeur directly contributes to the company's ability to meet its financial targets and expand its service offerings. The Chief Operating Officer's responsibilities include implementing strategic initiatives that support organizational growth and operational scalability across British Columbia. Brodeur ensures that all operational functions adhere to the highest standards of service and compliance, reinforcing First West's reputation for reliability.

Tamara Hendsbee, the President, Envision Financial at First West Credit Union, leads the strategic direction and operational performance of the Envision Financial division. Hendsbee oversees the delivery of specialized financial services, including debt financing, deposits, lending, investment, and insurance, tailored to the Envision Financial member base. This leadership role focuses on enhancing member engagement and driving business growth within the specific market served by Envision Financial. By fostering strong relationships with members and employees, Tamara Hendsbee directly strengthens the division's market presence and operational effectiveness. The President, Envision Financial's responsibilities include ensuring that all divisional activities align with First West's overarching mission and values. Hendsbee's guidance supports the development of innovative financial solutions that meet the unique needs of the Envision Financial community.

Kendall Gross, the President, Island Savings at First West Credit Union, directs the strategic initiatives and operational success of the Island Savings division. Gross is responsible for overseeing the comprehensive range of financial services offered, including debt financing, deposits, lending, investment, and insurance, to members within the Island Savings region. This executive position focuses on cultivating member loyalty and expanding the division's market share through localized strategies. By championing member-centric approaches, Kendall Gross directly enhances the value proposition of Island Savings. The President, Island Savings's mandate includes ensuring seamless service delivery and fostering a positive organizational culture. Gross's leadership ensures that Island Savings effectively serves its community while upholding First West's core principles of financial stewardship and member well-being.

Darrell Jaggers, the Chief Information Officer & Chief Transformation Officer at First West Credit Union, architects the technology strategy and drives organizational change. Jaggers oversees the development and implementation of innovative technological solutions that enhance member services and internal efficiencies. This dual role involves managing IT infrastructure, cybersecurity, and digital transformation initiatives to support the credit union's evolving needs in lending, investment, and insurance. By leading transformation efforts, Darrell Jaggers directly ensures First West remains at the forefront of technological advancement in the financial sector. The Chief Information Officer & Chief Transformation Officer's focus includes leveraging data analytics and digital platforms to improve debt financing and deposit services. Jaggers' leadership guides the integration of new systems and processes, fostering a culture of continuous improvement and adaptability.

Arsen Vaganyan, the Risk Director, Financial & Chief Revenue Officer, Modeling (Reporting To The ) at First West Credit Union, directs financial risk management and revenue generation strategies. Vaganyan oversees the modeling of financial risks and develops frameworks to ensure the credit union's financial health and compliance. This pivotal position involves analyzing market trends and optimizing revenue streams from lending, investment, and insurance services. By implementing robust risk assessment protocols, Arsen Vaganyan directly safeguards the organization's assets and member trust. The Risk Director, Financial & Chief Revenue Officer, Modeling (Reporting To The )'s responsibilities include ensuring the accuracy of financial reporting and the effectiveness of revenue-generating activities. Vaganyan's expertise supports strategic decision-making related to debt financing and deposit products, reinforcing First West's commitment to prudent financial management.