Leadership Overview
First Interstate Bank has 10 executives leading key functions including corporate strategy, financial oversight, information technology, and regional commercial banking operations.
Focused on fostering local economic growth, First Interstate Bank delivers comprehensive financial solutions while maintaining a deep commitment to community-centric banking across the Western and Midwestern United States.
Focused on fostering local economic growth, First Interstate Bank delivers comprehensive financial solutions while maintaining a deep commitment to community-centric banking across the Western and Midwestern United States.
Leadership Roles at First Interstate Bank
Kenneth Karels - Chief Executive Officer
Kenneth Karels, the Chief Executive Officer at First Interstate Bank, directs the overarching strategic vision for the organization. This leadership role involves managing the bank's expansion across the Western and Midwestern United States while ensuring alignment with the community banking model. Karels oversees the integration of financial products and services, driving growth in personal and business banking sectors. By coordinating with the Board of Directors, the Chief Executive Officer maintains the stability of the institution. Kenneth Karels prioritizes local relationships and corporate philanthropy to strengthen the bank's market position. Through the implementation of rigorous operational standards, the Chief Executive Officer supports long-term profitability and customer satisfaction. This executive leadership ensures that the bank remains a pillar of financial support for diverse communities, balancing aggressive market expansion with the preservation of the core values that define the institution's reputation in the regional banking landscape.

Terry Zink - President & Chief Executive Officer
Terry Zink, the President & Chief Executive Officer at First Interstate Bank, manages the daily execution of corporate objectives and operational efficiency. This role focuses on the delivery of home loans, credit cards, and treasury solutions to a broad customer base. Zink drives the development of new financial products that cater to the evolving needs of business clients. Terry Zink collaborates with senior leadership to optimize the bank's service delivery model across multiple states. By monitoring market trends, the President & Chief Executive Officer identifies opportunities for competitive differentiation in the banking sector. This position requires constant engagement with regional stakeholders to ensure that the bank's offerings remain relevant and accessible. Through the oversight of internal processes, the President & Chief Executive Officer guarantees that the organization meets regulatory requirements while maintaining high standards of service. Zink ensures that the bank's commitment to community involvement remains a central component of the overall business strategy.

Mark Lund - President, Chief Executive Officer & Director
Mark Lund, the President, Chief Executive Officer & Director at First Interstate Bank, governs the strategic direction and corporate governance of the institution. This role involves active participation in board-level decision-making to ensure the bank's long-term viability. Lund oversees the alignment of wealth management and investment services with the broader corporate mission. Mark Lund directs the expansion of the bank's footprint, focusing on sustainable growth in the Western and Midwestern markets. By evaluating risk management frameworks, the President, Chief Executive Officer & Director protects the bank's assets and reputation. This leadership function requires balancing the needs of shareholders with the bank's dedication to local community service. Lund coordinates with other executives to streamline operations and enhance the customer experience. Through the application of sound financial principles, the President, Chief Executive Officer & Director drives the bank's success in a competitive industry, ensuring that the organization continues to provide essential financial support to personal and business customers.
John Hanson - President & Chief Executive Officer
John Hanson, the President & Chief Executive Officer at First Interstate Bank, leads the implementation of customer-focused banking initiatives. This role centers on the management of checking and savings accounts, ensuring that the bank provides reliable financial tools to its diverse clientele. Hanson drives the adoption of new service models that enhance accessibility for personal and business customers. John Hanson collaborates with regional teams to maintain the bank's reputation for excellence in customer service. By overseeing the deployment of resources, the President & Chief Executive Officer ensures that the bank's community banking model remains effective across all operational territories. This position involves constant interaction with local leaders to foster strong relationships and promote corporate philanthropy. Through the management of daily operations, the President & Chief Executive Officer supports the bank's growth objectives and financial health. Hanson ensures that the organization remains responsive to the unique economic conditions of the communities served, driving consistent value for all stakeholders.
Gregory Newton - Chief Financial Officer
Gregory Newton, the Chief Financial Officer at First Interstate Bank, manages the financial health and capital allocation of the organization. This role involves overseeing the bank's fiscal reporting, budgeting, and investment strategies. Newton drives the analysis of financial performance across all states of operation, ensuring that the bank meets its profitability targets. Gregory Newton coordinates with the Board of Directors to provide transparency regarding the bank's economic standing. By monitoring market volatility, the Chief Financial Officer implements strategies to mitigate risk and ensure long-term stability. This position requires a deep understanding of the banking industry's regulatory environment and financial trends. Through the management of the finance department, the Chief Financial Officer supports the bank's growth initiatives and capital investments. Newton ensures that the bank's financial resources are utilized effectively to support the community banking model, providing the necessary foundation for the bank's continued success and expansion in the Western and Midwestern United States.
Amaya Urzaa - President, Commercial Banking Market
Amaya Urzaa, the President, Commercial Banking Market at First Interstate Bank, directs the growth and management of the bank's business lending portfolio. This role involves overseeing the delivery of specialized financial products to commercial clients across the bank's entire footprint. Urzaa drives the development of local business relationships, ensuring that the bank remains a primary partner for regional enterprises. Amaya Urzaa collaborates with other executives to tailor treasury solutions to the specific needs of business customers. By analyzing market demand, the President, Commercial Banking Market identifies opportunities for expanding the bank's commercial presence. This leadership position requires a focus on credit quality and portfolio diversification to support the bank's overall financial health. Through the management of commercial banking teams, the President, Commercial Banking Market ensures that the bank provides exceptional service to its business clients. Urzaa plays a vital role in connecting the bank's resources with the needs of the local business community, fostering economic development.
Brenden Craig - State President - Western Montana
Brenden Craig, the State President - Western Montana at First Interstate Bank, oversees all banking operations within the specific regional market of Western Montana. This role involves managing local branch performance, customer service standards, and community engagement initiatives. Craig drives the implementation of the bank's corporate strategy at the local level, ensuring that personal and business customers receive consistent support. Brenden Craig coordinates with regional teams to foster local relationships and promote the bank's commitment to volunteerism. By monitoring the economic conditions of the region, the State President - Western Montana identifies opportunities for growth and service improvement. This leadership position requires a deep understanding of the local market dynamics and the ability to translate corporate goals into actionable local plans. Through the management of regional staff, the State President - Western Montana ensures that the bank remains a trusted financial partner for the residents and businesses of the area, maintaining the bank's strong reputation.
Bill Fajen - Group President
Bill Fajen, the Group President at First Interstate Bank, manages a portfolio of regional markets to ensure operational consistency and strategic alignment. This role involves overseeing the performance of multiple banking divisions across the Western and Midwestern United States. Fajen drives the execution of corporate initiatives, ensuring that each region adheres to the bank's community banking model. Bill Fajen collaborates with other executives to optimize the delivery of financial products and services. By evaluating regional performance metrics, the Group President identifies areas for improvement and resource allocation. This leadership position requires a broad perspective on the bank's operations and the ability to manage complex, multi-state initiatives. Through the oversight of regional leadership, the Group President ensures that the bank maintains high standards of customer service and community involvement. Fajen supports the bank's growth by fostering a culture of accountability and excellence, ensuring that the organization remains a leader in the regional banking sector.
Sandy Pierschbacher - Commercial Market President
Sandy Pierschbacher, the Commercial Market President at First Interstate Bank, leads the commercial banking strategy within designated market areas. This role involves managing the relationships with business clients and overseeing the provision of lending and treasury solutions. Pierschbacher drives the expansion of the bank's commercial portfolio by identifying new business opportunities and strengthening existing partnerships. Sandy Pierschbacher coordinates with the broader commercial banking team to ensure that the bank's services meet the needs of diverse industries. By analyzing local market trends, the Commercial Market President develops strategies to increase the bank's market share. This leadership position requires a focus on customer retention and the delivery of high-quality financial advice to business owners. Through the management of commercial banking operations, the Commercial Market President supports the bank's overall growth and financial objectives. Pierschbacher ensures that the bank's commitment to local relationships remains at the forefront of all commercial interactions, driving economic success for clients.
Kade Peterson - Chief Information Officer
Kade Peterson, the Chief Information Officer at First Interstate Bank, architects the technological infrastructure that supports the bank's digital banking services. This role involves managing the security and reliability of financial platforms used by personal and business customers. Peterson drives the integration of advanced software solutions to streamline lending and treasury operations. Kade Peterson oversees the cybersecurity protocols necessary to protect sensitive client data across the Western and Midwestern regions. By collaborating with the C-suite, the Chief Information Officer ensures that technology investments align with the bank's strategic goals. This leadership position requires constant innovation to keep the bank competitive in an increasingly digital financial landscape. Through the management of IT teams, the Chief Information Officer maintains the integrity of the bank's internal systems. Peterson ensures that all technological advancements support the bank's commitment to local relationships and customer service, providing a seamless experience for every user of the bank's digital tools.

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