Leadership Overview
First Interstate Bank has 10 executives leading key functions including strategy, regional operations, commercial market development, and executive leadership.
Dedicated to fostering local economic growth, First Interstate Bank prioritizes community-focused financial solutions while maintaining a robust presence across the Western and Midwestern United States through personalized banking services.
Dedicated to fostering local economic growth, First Interstate Bank prioritizes community-focused financial solutions while maintaining a robust presence across the Western and Midwestern United States through personalized banking services.
Leadership Roles at First Interstate Bank
John Kwan - Chief Executive Officer
John Kwan, the Chief Executive Officer at First Interstate Bank, directs the overarching strategic vision for the organization. Kwan oversees the integration of financial products across the Western and Midwestern United States, ensuring that the community banking model remains central to all operations. By aligning corporate objectives with local market needs, the Chief Executive Officer drives sustainable growth and maintains high standards for customer service. This leadership role involves constant collaboration with the Board to refine investment services and wealth management offerings. John Kwan monitors the competitive landscape to ensure the bank remains a leader in personal and business lending. Through rigorous oversight of treasury solutions, the Chief Executive Officer secures the financial health of the institution. Ultimately, Kwan fosters a culture of excellence that supports the long-term prosperity of the diverse communities served by the bank.
John Hanson - President & Chief Executive Officer
John Hanson, the President & Chief Executive Officer at First Interstate Bank, manages the daily execution of corporate strategy and operational efficiency. Hanson focuses on the expansion of home loan portfolios and credit card services across the bank's multi-state footprint. By optimizing internal processes, the President & Chief Executive Officer ensures that business customers receive seamless access to essential financial tools. This role requires deep engagement with regional leaders to maintain consistent service quality throughout Montana, Idaho, and beyond. John Hanson evaluates performance metrics to identify opportunities for operational improvement and risk mitigation. The President & Chief Executive Officer champions the bank's commitment to corporate philanthropy, ensuring that local involvement remains a core pillar of the business model. Through strategic resource allocation, Hanson strengthens the competitive position of the bank in the evolving financial services sector.
Mark Lund - President, Chief Executive Officer & Director
Mark Lund, the President, Chief Executive Officer & Director at First Interstate Bank, governs the strategic direction and board-level initiatives of the organization. Lund architects the long-term vision for the bank, focusing on sustainable expansion and the enhancement of investment services. As a Director, the President, Chief Executive Officer & Director ensures that all corporate actions align with regulatory standards and the community banking mission. This leadership position involves evaluating market trends in the Western and Midwestern United States to guide capital deployment. Mark Lund collaborates with other executives to refine the delivery of checking and savings accounts, ensuring that the bank meets the evolving needs of personal and business clients. By maintaining strong relationships with stakeholders, the President, Chief Executive Officer & Director secures the stability and growth of the institution. Lund drives initiatives that promote active volunteerism and community engagement.
Terry Zink - President & Chief Executive Officer
Terry Zink, the President & Chief Executive Officer at First Interstate Bank, leads the implementation of digital transformation and customer-facing technology initiatives. Zink oversees the modernization of banking platforms to improve user experience for personal and business customers across the bank's regional network. By streamlining the delivery of treasury solutions, the President & Chief Executive Officer enhances operational efficiency and client satisfaction. This role involves coordinating with technology teams to ensure secure and reliable access to financial services. Terry Zink monitors market shifts to adapt the bank's product offerings, particularly in the realm of digital lending and online banking. The President & Chief Executive Officer maintains a focus on scalability, ensuring that the bank's infrastructure supports growth across all states of operation. Through strategic innovation, Zink strengthens the bank's ability to serve diverse communities with modern, accessible financial tools.
Jocelyn Lane - Regional President
Jocelyn Lane, the Regional President at First Interstate Bank, manages the operational performance and market presence within specific geographic territories. Lane oversees the delivery of financial products to personal and business customers, ensuring that local branches maintain the bank's commitment to community banking. By driving regional initiatives, the Regional President fosters strong relationships with local businesses and community leaders. This role involves coordinating with corporate headquarters to implement standardized service models while allowing for regional customization. Jocelyn Lane monitors local economic trends to identify growth opportunities in lending and wealth management. The Regional President ensures that all staff members adhere to the bank's philosophy of active involvement and volunteerism. Through effective leadership of regional teams, Lane supports the overall success of the bank's multi-state operations. The Regional President maintains high standards for customer service and operational excellence across the assigned territory.
Jerry Lyon - President
Jerry Lyon, the President at First Interstate Bank, directs the development and management of specialized lending portfolios. Lyon focuses on the expansion of business credit services, ensuring that the bank provides tailored financial solutions to meet the needs of diverse enterprises. By overseeing the underwriting process, the President ensures that risk management remains a priority while supporting economic growth in the communities served. This role involves collaborating with commercial teams to identify new market opportunities and strengthen existing client relationships. Jerry Lyon monitors the performance of loan products to ensure alignment with the bank's strategic goals. The President drives initiatives that simplify the lending experience for business customers, enhancing the bank's competitive edge. Through consistent oversight of credit operations, Lyon maintains the financial integrity of the bank's portfolio. The President supports the broader mission by ensuring that lending practices reflect the bank's community-focused values.
Nicole Walusis - Commercial Market President
Nicole Walusis, the Commercial Market President at First Interstate Bank, leads the strategic growth of commercial banking services within key market segments. Walusis oversees the acquisition and retention of business clients, focusing on providing comprehensive treasury solutions and credit facilities. By analyzing market dynamics, the Commercial Market President identifies emerging sectors that require specialized financial support. This role involves managing a team of commercial bankers to ensure that the bank delivers high-quality service and expert advice. Nicole Walusis collaborates with other regional leaders to align commercial strategies with the bank's overall mission of community support. The Commercial Market President drives revenue growth by expanding the bank's footprint in competitive business environments. Through active engagement with local business owners, Walusis strengthens the bank's reputation as a trusted financial partner. The Commercial Market President ensures that all commercial operations contribute to the long-term stability and success of the institution.
Sandy Pierschbacher - Commercial Market President
Sandy Pierschbacher, the Commercial Market President at First Interstate Bank, manages the strategic delivery of wealth management and investment services to high-net-worth business clients. Pierschbacher oversees the development of customized financial plans that integrate personal and business banking needs. By focusing on long-term relationship management, the Commercial Market President ensures that clients receive holistic financial guidance. This role involves coordinating with investment specialists to provide sophisticated solutions that support client goals. Sandy Pierschbacher monitors market performance to adjust investment strategies and maintain portfolio health. The Commercial Market President drives the expansion of wealth management services across the bank's regional footprint, ensuring that clients have access to top-tier financial expertise. Through a commitment to personalized service, Pierschbacher builds trust and loyalty among the bank's most significant business partners. The Commercial Market President plays a vital role in enhancing the bank's reputation for excellence in financial advisory services.
Jim Moses - President
Jim Moses, the President at First Interstate Bank, oversees the operational integration of retail banking services across the bank's network. Moses focuses on the efficiency of checking and savings account management, ensuring that customers experience seamless service at every touchpoint. By driving improvements in branch operations, the President enhances the accessibility of financial products for personal customers. This role involves managing the training and development of branch staff to ensure consistent service quality. Jim Moses monitors customer feedback to identify areas for service enhancement and product innovation. The President supports the bank's community-focused model by encouraging branch-level involvement in local events and volunteer activities. Through effective oversight of retail operations, Moses ensures that the bank remains a preferred choice for personal banking. The President maintains a focus on operational excellence, ensuring that the bank's retail services support the overall growth and stability of the institution.
Scott Reiman - President, Market
Scott Reiman, the President, Market at First Interstate Bank, directs the strategic expansion and market penetration efforts within specific high-growth regions. Reiman oversees the identification of new business opportunities and the establishment of a strong local presence. By analyzing regional market data, the President, Market develops targeted strategies to increase the bank's share of personal and business banking services. This role involves building relationships with local stakeholders and community leaders to ensure the bank's active participation in regional development. Scott Reiman coordinates with corporate teams to align market-specific initiatives with the bank's broader goals. The President, Market drives the implementation of marketing and outreach programs that highlight the bank's commitment to community banking. Through effective leadership, Reiman ensures that the bank remains competitive and responsive to the unique needs of each market. The President, Market supports the bank's mission by fostering growth and maintaining strong community ties.
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Frequently Asked Questions Regarding First Interstate Bank Top Executives and Leadership Team
