First Citizens Trinidad and Tobago Executive and Leadership Team

Claire Jordan, the Chief Executive Officer at First Citizens Trinidad and Tobago, directs the overarching strategic vision for the banking group. Jordan manages the alignment of retail and corporate financial services with the evolving needs of the Caribbean market. By overseeing the implementation of digital transformation initiatives, the Chief Executive Officer ensures that the institution maintains a competitive edge in the regional finance sector. This leadership role involves constant collaboration with the Board to refine long-term growth objectives and risk management protocols. Claire Jordan drives the expansion of consumer banking products, ensuring that the organization remains a pillar of stability for local clients. Through rigorous oversight of market performance, the Chief Executive Officer secures the financial health of the group. Jordan fosters a culture of operational excellence, ensuring that every department contributes to the broader mission of providing accessible and reliable banking solutions to the diverse population of Trinidad and Tobago.

Walwyn Williams, the Deputy Chief Executive Officer at First Citizens Trinidad and Tobago, executes the tactical deployment of corporate banking strategies. Williams manages the relationships with large-scale institutional clients, ensuring that the bank provides tailored financial solutions for complex corporate requirements. By overseeing the credit risk assessment processes, the Deputy Chief Executive Officer maintains the integrity of the loan portfolio. This leadership role involves coordinating with the executive team to optimize resource allocation across various business units. Walwyn Williams drives the development of new revenue streams within the corporate sector, focusing on sustainable growth and market penetration. Through the management of high-value client portfolios, the Deputy Chief Executive Officer strengthens the market position of the institution. Williams ensures that all corporate banking activities adhere to strict regulatory standards, thereby protecting the reputation of the bank while delivering consistent value to shareholders and stakeholders throughout the region.

Jason Julien, the Group Chief Executive Officer at First Citizens Trinidad and Tobago, architects the comprehensive growth strategy for the entire banking conglomerate. Julien oversees the integration of diverse financial services, ensuring that the group functions as a cohesive unit across all regional operations. By directing the long-term investment policies, the Group Chief Executive Officer positions the institution to capitalize on emerging opportunities within the Caribbean financial landscape. This leadership role involves managing the interface between the bank and international regulatory bodies to ensure global compliance. Jason Julien drives the innovation agenda, pushing for the adoption of advanced financial technologies that enhance customer experience. Through the strategic oversight of group-wide performance metrics, the Group Chief Executive Officer maintains high standards of profitability and operational efficiency. Julien leads the executive team in navigating complex economic environments, ensuring that the organization remains resilient and continues to provide essential financial services to the community.

Neela Kissoon, the Group Deputy Chief Executive Officer, Operations & Administration at First Citizens Trinidad and Tobago, directs the internal infrastructure and administrative functions of the organization. Kissoon manages the efficiency of back-office operations, ensuring that all banking processes support seamless customer service delivery. By overseeing the human resources and facilities management departments, the Group Deputy Chief Executive Officer, Operations & Administration creates a productive environment for the entire workforce. This leadership role involves streamlining workflows to reduce operational costs while maintaining high service quality. Neela Kissoon drives the implementation of robust cybersecurity measures to protect the digital assets of the bank. Through the coordination of administrative policies, the Group Deputy Chief Executive Officer, Operations & Administration ensures that the institution operates with transparency and accountability. Kissoon maintains a focus on continuous improvement, ensuring that the operational backbone of the bank remains agile and capable of supporting the ambitious growth targets set by the executive leadership team.

Shiva Manraj, the Group Chief Financial Officer at First Citizens Trinidad and Tobago, directs the financial planning, reporting, and capital management strategies for the group. Manraj oversees the treasury functions, ensuring that the bank maintains optimal liquidity levels to support ongoing operations and expansion. By managing the relationship with investors and financial analysts, the Group Chief Financial Officer provides clear insights into the fiscal health of the organization. This leadership role involves conducting rigorous financial audits and risk assessments to ensure compliance with international accounting standards. Shiva Manraj drives the budgeting process, allocating capital to the most profitable business units to maximize shareholder returns. Through the oversight of tax planning and financial forecasting, the Group Chief Financial Officer secures the long-term economic stability of the institution. Manraj ensures that all financial disclosures are accurate and timely, reinforcing the trust of the public and the regulatory authorities in the financial management of the bank.