Leadership Overview
Fidelity National Information Services has 10 executives leading key functions including strategy, financial oversight, technology infrastructure, and operational enablement.
Committed to advancing global financial ecosystems, Fidelity National Information Services delivers robust processing, payment, and wealth management solutions to institutions and developers worldwide through a focus on innovation and operational excellence.
Committed to advancing global financial ecosystems, Fidelity National Information Services delivers robust processing, payment, and wealth management solutions to institutions and developers worldwide through a focus on innovation and operational excellence.
Leadership Roles at Fidelity National Information Services
Stephanie Ferris - Chief Executive Officer & President
Stephanie Ferris, the Chief Executive Officer & President at Fidelity National Information Services, directs the overarching corporate strategy and global operational trajectory. Ferris architects long-term growth initiatives across Banking Solutions and Capital Market Solutions, ensuring alignment with evolving market demands for digital banking and payment processing. By overseeing the integration of complex financial technologies, the Chief Executive Officer & President maintains the competitive edge of the organization within the international fintech landscape. Stephanie Ferris drives the execution of high-level business objectives, fostering collaboration between diverse internal segments to optimize service delivery for financial institutions. Through rigorous assessment of market trends and risk management protocols, the Chief Executive Officer & President secures the stability of the enterprise. This leadership role involves constant engagement with the Board to refine the vision for future technological advancements and sustainable revenue expansion across all global markets.

Patty Bengtson - Chief Financial Officer
Patty Bengtson, the Chief Financial Officer at Fidelity National Information Services, manages the fiscal health and capital allocation strategies of the organization. Bengtson oversees financial reporting, budgeting, and investment planning to support the diverse needs of the Banking Solutions and Capital Market segments. By analyzing complex economic data, the Chief Financial Officer ensures the company maintains a strong balance sheet while funding critical research into payment and wealth management technologies. Patty Bengtson directs the financial planning processes that enable the firm to scale operations across international borders effectively. This role requires constant coordination with executive leadership to align fiscal policies with broader corporate goals. Through the implementation of robust financial controls and transparent reporting standards, the Chief Financial Officer mitigates risk and maximizes shareholder value. Bengtson provides the necessary economic insights to guide strategic decision-making, ensuring the long-term viability of the company in a volatile global financial environment.
Karen Krantz - Senior VP, Finance & Divisional Chief Financial Officer & Reliance Trust Company Board Member
Karen Krantz, the Senior VP, Finance & Divisional Chief Financial Officer & Reliance Trust Company Board Member at Fidelity National Information Services, manages the financial operations of specific business divisions while providing governance oversight. Krantz directs the budgetary planning and financial performance analysis for key service lines, ensuring that divisional goals align with the broader corporate strategy. By serving on the board of the Reliance Trust Company, the Senior VP, Finance & Divisional Chief Financial Officer & Reliance Trust Company Board Member contributes to the regulatory compliance and strategic direction of trust operations. Karen Krantz monitors revenue streams and cost structures to improve profitability across the assigned portfolio. This role involves collaborating with senior leadership to assess the financial impact of new market opportunities and service expansions. Through rigorous oversight and strategic financial planning, the Senior VP, Finance & Divisional Chief Financial Officer & Reliance Trust Company Board Member ensures the fiscal health of the division, supporting the overall growth objectives of the company.
Amy Mergen - Senior Vice President and Chief of Staff, Office of the Chief Financial Officer
Amy Mergen, the Senior Vice President and Chief of Staff, Office of the Chief Financial Officer at Fidelity National Information Services, manages the administrative and strategic operations within the finance department. Mergen directs the flow of information and project execution for the Chief Financial Officer, ensuring that critical financial initiatives receive timely attention. By coordinating between various finance teams and executive leadership, the Senior Vice President and Chief of Staff, Office of the Chief Financial Officer facilitates the implementation of corporate fiscal policies. Amy Mergen oversees the preparation of executive briefings and performance reports that inform high-level decision-making. This role involves managing the internal communications strategy to ensure alignment across the global finance organization. Through the optimization of departmental processes, the Senior Vice President and Chief of Staff, Office of the Chief Financial Officer enhances the productivity of the finance function. Mergen ensures that the office operates with precision, supporting the long-term financial stability and strategic goals of the enterprise.
Erica Landivar - Senior Sales Executive & Chief Financial Officer, Office of
Erica Landivar, the Senior Sales Executive & Chief Financial Officer, Office of at Fidelity National Information Services, drives revenue growth through the acquisition of new institutional clients while managing specific financial reporting functions. Landivar directs the sales strategy for core processing and ancillary applications, ensuring that the company expands its footprint in key financial markets. By balancing sales objectives with financial oversight, the Senior Sales Executive & Chief Financial Officer, Office of ensures that client contracts align with the profitability targets of the organization. Erica Landivar coordinates with product teams to tailor solutions that meet the specific needs of diverse financial institutions. This role involves managing complex negotiations and maintaining long-term relationships with key stakeholders. Through the integration of sales performance data and financial analysis, the Senior Sales Executive & Chief Financial Officer, Office of optimizes the revenue pipeline. Landivar contributes to the overall financial success of the firm by securing high-value partnerships and ensuring the fiscal viability of new business engagements.

Walter Urbanczyk - Chief Information Officer
Walter Urbanczyk, the Chief Information Officer at Fidelity National Information Services, architects the technological infrastructure supporting core processing and digital banking applications. Urbanczyk directs the development of secure, scalable systems that facilitate electronic funds transfer and retail payment solutions for global clients. By overseeing the modernization of legacy platforms, the Chief Information Officer ensures high availability and performance for critical financial services. Walter Urbanczyk manages the integration of advanced cybersecurity measures to protect sensitive data against fraud and evolving digital threats. This leadership position involves coordinating with engineering teams to deploy innovative software that enhances the user experience for mobile and online banking platforms. Through the strategic application of cloud-based technologies and data analytics, the Chief Information Officer drives operational efficiency across the entire organization. Urbanczyk maintains the technical integrity of the firm, ensuring that all digital assets remain compliant with international regulatory standards while supporting rapid business growth.
Alexis Anderson - Manager, Payment Networks Portfolio Enablement & Chief of Staff
Alexis Anderson, the Manager, Payment Networks Portfolio Enablement & Chief of Staff at Fidelity National Information Services, coordinates cross-functional initiatives to streamline the delivery of payment network solutions. Anderson directs the operational alignment between product development teams and market-facing units to ensure seamless execution of portfolio strategies. By facilitating communication within the executive office, the Manager, Payment Networks Portfolio Enablement & Chief of Staff optimizes internal workflows and project prioritization. Alexis Anderson monitors the performance of payment networks, identifying opportunities for efficiency gains and service enhancements. This role involves managing complex stakeholder relationships to ensure that strategic objectives receive the necessary resources and attention. Through the synthesis of operational data and executive directives, the Manager, Payment Networks Portfolio Enablement & Chief of Staff drives the implementation of key business programs. Anderson ensures that the organization remains agile, responding rapidly to shifts in the retail payment landscape while maintaining high standards of service quality.
Randy Guy - Chief Technology Officer, Capital Markets
Randy Guy, the Chief Technology Officer, Capital Markets at Fidelity National Information Services, leads the technological innovation for trading, assets, and lending solutions. Guy architects high-performance platforms that support leveraged and syndicated loan markets, ensuring that financial institutions possess the tools required for complex treasury and risk management. By overseeing the engineering of specialized software, the Chief Technology Officer, Capital Markets drives the development of robust systems capable of handling high-volume transaction processing. Randy Guy coordinates with product teams to integrate advanced analytics into the capital markets suite, enhancing the decision-making capabilities of global clients. This leadership role involves managing the technical roadmap to ensure that all solutions remain at the forefront of industry standards. Through the application of cutting-edge technology, the Chief Technology Officer, Capital Markets optimizes the efficiency of financial workflows. Guy ensures that the firm provides reliable, secure, and scalable infrastructure for the most demanding segments of the financial sector.
Macy Williams - Strategy Planning Analyst II & Banking Office Chief of Staff
Macy Williams, the Strategy Planning Analyst II & Banking Office Chief of Staff at Fidelity National Information Services, supports the development of long-term business plans for the banking solutions segment. Williams directs the analysis of market trends and competitive positioning to inform strategic decision-making within the banking office. By coordinating the daily operations and administrative priorities for the banking leadership team, the Strategy Planning Analyst II & Banking Office Chief of Staff ensures that key initiatives remain on schedule. Macy Williams synthesizes complex data into actionable insights that guide the expansion of mobile and online banking services. This role involves facilitating cross-departmental collaboration to align product development with evolving customer needs. Through the rigorous evaluation of performance metrics, the Strategy Planning Analyst II & Banking Office Chief of Staff drives the execution of strategic projects. Williams provides the analytical foundation necessary for the banking division to maintain its market leadership and deliver innovative solutions to financial institutions worldwide.
Stephanie Mayo - Senior Vice President, Chief of Staff, Banking Solutions (Previously Fintech Solutions)
Stephanie Mayo, the Senior Vice President, Chief of Staff, Banking Solutions (Previously Fintech Solutions) at Fidelity National Information Services, coordinates the strategic operations for the banking solutions division. Mayo directs the execution of key business initiatives, ensuring that the division effectively delivers core processing and digital banking services to global clients. By facilitating communication and project management across the banking segment, the Senior Vice President, Chief of Staff, Banking Solutions (Previously Fintech Solutions) optimizes the delivery of fraud, risk management, and compliance solutions. Stephanie Mayo monitors the progress of critical programs, identifying bottlenecks and implementing solutions to maintain operational momentum. This role involves working closely with divisional leadership to align resources with the most impactful market opportunities. Through the management of internal workflows and strategic planning, the Senior Vice President, Chief of Staff, Banking Solutions (Previously Fintech Solutions) supports the growth and innovation of the banking portfolio. Mayo ensures that the division remains responsive to the needs of financial institutions, driving consistent value across the global banking landscape.
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