FIS Executive and Leadership Team

July, 2026

Leadership Overview

FIS has 10 executives leading key functions including strategy, technology, and finance.

Driven by innovation, FIS is dedicated to providing mission-critical financial technology infrastructure and solutions across the global financial services ecosystem, empowering institutions to navigate complex markets and deliver superior customer experiences.

Leadership Roles at FIS

  • Chief Executive Officer & President - Stephanie Ferris
  • Senior Vice President and Chief of Staff, Office of the Chief Financial Officer - Amy Mergen
  • Chief Financial Officer, Office of & Sales Executive - Andrew Parcell
  • Group President - Office of the Chief Financial Officer - Jp James
  • Chief Financial Officer & Senior VP, Banking Segment - Daniel Nordlander
  • Senior VP, Finance & Divisional Chief Financial Officer & Reliance Trust Company Board Member - Karen Krantz
  • Senior Vice President, Chief of Staff, Banking Solutions (Previously Fintech Solutions) - Stephanie Mayo
  • Chief Technology Officer, Capital Markets - Randy Guy
  • Manager, Payment Networks Portfolio Enablement & Chief of Staff - Alexis Anderson
  • Vice President, Chief of Staff To Chief Legal and Corporate Affairs Officer - Daimary Eldredge
  • Stephanie Ferris - Chief Executive Officer & President

    Stephanie Ferris, the Chief Executive Officer & President at FIS, directs the company's overarching strategy and global operations. Overseeing all business segments, Ferris ensures alignment with the mission to provide mission-critical financial technology infrastructure. This leadership role involves driving innovation across banking infrastructure, payment processing systems, and capital markets technology. By optimizing enterprise financial software solutions, Stephanie Ferris directly impacts the company's market position. Ultimately, Ferris secures long-term growth and operational excellence for FIS, guiding the organization through evolving financial landscapes and maintaining its status as a leading global financial technology provider. The Chief Executive Officer & President's purview extends to fostering strategic partnerships and ensuring the delivery of high-value solutions to a diverse client base, including banks, merchants, and capital markets firms.
    Stephanie Ferris

    Amy Mergen - Senior Vice President and Chief of Staff, Office of the Chief Financial Officer

    Amy Mergen, the Senior Vice President and Chief of Staff, Office of the Chief Financial Officer at FIS, provides critical strategic and operational support to the CFO. Overseeing key financial projects and initiatives, Mergen ensures the efficient management of FIS's financial operations and reporting. This role involves close coordination with various departments to drive financial planning, analysis, and resource allocation across the organization. By streamlining financial processes and facilitating executive decision-making, Amy Mergen directly contributes to the fiscal health and strategic direction of FIS. Ultimately, Mergen plays a vital part in maintaining financial discipline and supporting the company's growth objectives through effective financial stewardship. The Chief of Staff's responsibilities include enhancing communication and alignment within the finance function and across business units.

    Andrew Parcell - Chief Financial Officer, Office of & Sales Executive

    Andrew Parcell, the Chief Financial Officer, Office of & Sales Executive at FIS, leads the company's financial strategy and drives key sales initiatives. Overseeing financial planning, reporting, and capital allocation, Parcell ensures robust fiscal management and supports revenue generation across FIS's diverse business lines. This dual role involves not only safeguarding the company's financial integrity but also actively engaging in sales efforts to expand market reach for financial technology solutions. By integrating financial oversight with direct sales engagement, Andrew Parcell directly enhances FIS's commercial success and market penetration. Ultimately, Parcell's leadership ensures the company's financial stability and drives profitable growth by aligning financial resources with strategic sales objectives. The Chief Financial Officer, Office of & Sales Executive's focus is on maximizing shareholder value through sound financial practices and effective business development.

    Jp James - Group President - Office of the Chief Financial Officer

    Jp James, the Group President - Office of the Chief Financial Officer at FIS, leads significant operational and strategic functions within the finance organization. Overseeing key business units and financial operations, James ensures the effective execution of financial strategies and drives performance across multiple segments. This leadership role involves managing complex financial portfolios and spearheading initiatives aimed at optimizing profitability and resource allocation. By providing strategic direction and operational oversight, Jp James directly contributes to the financial strength and growth trajectory of FIS. Ultimately, James plays a critical part in supporting the Chief Financial Officer's vision, ensuring robust financial management and driving value creation for stakeholders. The Group President's focus is on achieving financial targets and enhancing operational efficiency across the assigned business groups.

    Daniel Nordlander - Chief Financial Officer & Senior VP, Banking Segment

    Daniel Nordlander, the Chief Financial Officer & Senior VP, Banking Segment at FIS, directs the financial strategy and operations for the company's banking segment. Overseeing financial planning, analysis, and reporting, Nordlander ensures the fiscal health and profitability of FIS's banking infrastructure and platform subscription services. This critical role involves managing financial resources, driving revenue growth, and optimizing operational costs within the banking division. By providing strategic financial guidance, Daniel Nordlander directly supports the expansion and success of FIS's banking solutions globally. Ultimately, Nordlander's leadership ensures sound financial management and contributes significantly to the segment's ability to deliver innovative financial technology to banks worldwide. The Chief Financial Officer & Senior VP's focus is on maximizing financial performance and supporting strategic initiatives within the banking sector.

    Karen Krantz - Senior VP, Finance & Divisional Chief Financial Officer & Reliance Trust Company Board Member

    Karen Krantz, the Senior VP, Finance & Divisional Chief Financial Officer & Reliance Trust Company Board Member at FIS, oversees financial operations and strategy for a key division. Managing financial planning, budgeting, and performance analysis, Krantz ensures fiscal discipline and drives profitability within her designated area. This role involves close collaboration with divisional leadership to align financial objectives with strategic goals and support business growth. By providing critical financial insights and oversight, Karen Krantz directly contributes to the financial stability and operational efficiency of the division. Furthermore, as a Reliance Trust Company Board Member, Krantz brings valuable financial expertise to governance and strategic decision-making. Ultimately, Krantz plays an integral part in strengthening FIS's financial management framework and supporting its overall market position.

    Stephanie Mayo - Senior Vice President, Chief of Staff, Banking Solutions (Previously Fintech Solutions)

    Stephanie Mayo, the Senior Vice President, Chief of Staff, Banking Solutions (Previously Fintech Solutions) at FIS, spearheads strategic initiatives within the banking solutions division. Overseeing critical projects, Mayo ensures the seamless execution of strategies designed to enhance FIS's offerings in banking infrastructure and platform subscriptions. This leadership position involves close collaboration with executive teams to drive operational efficiency and market penetration for banking technology services. By managing key cross-functional projects, Stephanie Mayo directly supports the company's objective of providing robust financial technology infrastructure. Ultimately, Mayo contributes to strengthening FIS's market leadership in the banking sector, facilitating the delivery of innovative solutions that meet the complex needs of financial institutions globally. The role focuses on optimizing internal processes and external client engagements within the banking segment.

    Randy Guy - Chief Technology Officer, Capital Markets

    Randy Guy, the Chief Technology Officer, Capital Markets at FIS, architects the technological vision and execution for the capital markets segment. Overseeing the development and deployment of advanced trading, risk management, and post-trade processing systems, Guy ensures FIS remains at the forefront of financial technology innovation. This critical role involves driving technological advancements that support the complex needs of capital markets firms, asset managers, and investment banks. By leading the engineering and product development teams, Randy Guy directly enhances the capabilities of FIS's capital markets technology solutions. Ultimately, Guy's leadership ensures the delivery of secure, scalable, and high-performance platforms that empower clients to navigate global financial markets with confidence and efficiency. The Chief Technology Officer, Capital Markets' focus is on leveraging cutting-edge technology to drive competitive advantage for FIS and its clients.
    Randy Guy

    Alexis Anderson - Manager, Payment Networks Portfolio Enablement & Chief of Staff

    Alexis Anderson, the Manager, Payment Networks Portfolio Enablement & Chief of Staff at FIS, drives strategic initiatives within the payment networks division. Overseeing the enablement of the payment networks portfolio, Anderson ensures that FIS's offerings in payment processing systems and network operations are optimized for client success. This role involves close collaboration with product, sales, and technology teams to enhance the value proposition of FIS's payment solutions. By managing key projects and providing strategic support, Alexis Anderson directly contributes to the growth and efficiency of the payment networks business. Ultimately, Anderson plays a crucial role in strengthening FIS's position as a leader in payment technology, facilitating seamless transactions and innovative services for merchants and financial institutions. The Chief of Staff's focus is on driving operational excellence and strategic alignment within the payment networks segment.
    Daimary Eldredge, the Vice President, Chief of Staff To Chief Legal and Corporate Affairs Officer at FIS, provides essential strategic and operational support to the Chief Legal and Corporate Affairs Officer. Overseeing critical legal and corporate governance initiatives, Eldredge ensures that FIS operates with the highest standards of compliance and ethical conduct. This role involves managing key projects, facilitating communication between legal, corporate affairs, and other business units, and supporting the development of corporate policies. By streamlining legal processes and enhancing corporate governance, Daimary Eldredge directly contributes to mitigating risk and upholding the company's reputation. Ultimately, Eldredge plays a vital role in ensuring legal compliance and supporting the strategic objectives of the legal and corporate affairs functions, thereby safeguarding FIS's interests. The Chief of Staff's focus is on operational efficiency and strategic alignment within the legal and corporate affairs departments.

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    Frequently Asked Questions Regarding FIS Top Executives and Leadership Team

    Who leads FIS?
    FIS is led by Stephanie Ferris (Chief Executive Officer & President), along with executives such as Amy Mergen (Senior Vice President and Chief of Staff, Office of the Chief Financial Officer) and Andrew Parcell (Chief Financial Officer, Office of & Sales Executive).
    Who is part of FIS’s executive team?
    The executive team of FIS includes leaders such as Stephanie Ferris (Chief Executive Officer & President), Amy Mergen (Senior Vice President and Chief of Staff, Office of the Chief Financial Officer), Andrew Parcell (Chief Financial Officer, Office of & Sales Executive) and other senior executives.
    How many executives does FIS have?
    FIS has 10 executives leading key business areas.
    What roles are included in FIS’s leadership team?
    The leadership team of FIS includes roles such as Chief Executive Officer & President, Senior Vice President and Chief of Staff, Office of the Chief Financial Officer, Chief Financial Officer, Office of & Sales Executive, Group President - Office of the Chief Financial Officer, Chief Financial Officer & Senior VP, Banking Segment.