Fay Servicing Executive and Leadership Team

May, 2026

Leadership Overview

Fay Servicing has 7 executives leading key functions including strategy, technology, finance, legal, and operations.

Driven by a commitment to excellence, Fay Servicing provides specialty mortgage debt management services, impacting the financial landscape from its headquarters in Springfield, Illinois.

Leadership Roles at Fay Servicing

  • Chief Executive Officer - Edward Fay
  • President - Kimberly Hare
  • President - Mary Mitchell
  • President, Innovation Lab - Sabetay Palatchi
  • Chief Information Officer - Dallas Vit
  • Financial Services Chief of Staff - Alisa Neira
  • Chief Legal Officer - Loren Morris
  • Edward Fay - Chief Executive Officer

    Edward Fay, the Chief Executive Officer at Fay Servicing, directs the overarching corporate strategy and operational framework for the company's specialty mortgage debt management services. Fay establishes the long-term vision, ensuring alignment with market demands and regulatory requirements within the finance sector. This leadership role involves guiding all departments to achieve strategic objectives and maintain the company's competitive edge. Edward Fay oversees the execution of key initiatives that drive growth and enhance service delivery. The Chief Executive Officer's responsibilities extend to fostering a culture of innovation and accountability across the organization. Fay's strategic direction ensures the company's continued success and expansion in the financial services industry. This executive guides the company's mission to provide effective debt management solutions.

    Kimberly Hare - President

    Kimberly Hare, the President at Fay Servicing, drives operational excellence and strategic growth initiatives for the company's specialty mortgage debt management services. Hare oversees key business units, ensuring efficient service delivery and client satisfaction. This leadership position involves managing departmental performance, fostering strong client relationships, and identifying new market opportunities. Kimberly Hare champions initiatives that enhance the company's service offerings and operational capabilities. The President's role includes collaborating with other executives to align departmental goals with the overall corporate strategy. Hare's leadership is instrumental in maintaining Fay Servicing's reputation for reliability and effectiveness in the financial sector.

    Mary Mitchell - President

    Mary Mitchell, the President at Fay Servicing, focuses on expanding the company's market reach and enhancing its service portfolio within the specialty mortgage debt management sector. Mitchell directs strategic partnerships and business development efforts, aiming to broaden Fay Servicing's client base and operational footprint. This executive role involves identifying and capitalizing on emerging trends and opportunities in the financial services landscape. Mary Mitchell spearheads initiatives designed to optimize service delivery and client engagement. The President's responsibilities include overseeing market analysis and developing strategies for sustainable growth. Mitchell's leadership is crucial for driving innovation and ensuring Fay Servicing remains a leader in its specialized field.

    Sabetay Palatchi - President, Innovation Lab

    Sabetay Palatchi, the President, Innovation Lab at Fay Servicing, leads the development and implementation of cutting-edge solutions within the specialty mortgage debt management space. Palatchi directs research and development efforts, exploring new technologies and methodologies to enhance service offerings and operational efficiency. This role involves fostering a culture of creativity and experimentation to drive future growth and competitive advantage. Sabetay Palatchi oversees the incubation of novel strategies and tools that address evolving client needs and market dynamics. The President, Innovation Lab's focus is on pioneering advancements that will shape the future of mortgage debt management. Palatchi's vision is critical for maintaining Fay Servicing's position at the forefront of industry innovation.

    Dallas Vit - Chief Information Officer

    Dallas Vit, the Chief Information Officer at Fay Servicing, architects and manages the company's entire technology infrastructure and digital strategy. Vit ensures the secure and efficient operation of all IT systems supporting specialty mortgage debt management services. This leadership position involves overseeing data security, system integration, and the implementation of innovative technological solutions to enhance operational efficiency and client experience. Dallas Vit drives the digital transformation initiatives, ensuring Fay Servicing remains at the forefront of technological advancements in the financial services sector. The Chief Information Officer's purview includes managing IT budgets, vendor relationships, and cybersecurity protocols. Vit's expertise is critical in maintaining robust technological capabilities that underpin the company's service delivery and growth objectives.
    Dallas Vit

    Alisa Neira - Financial Services Chief of Staff

    Alisa Neira, the Financial Services Chief of Staff at Fay Servicing, facilitates strategic initiatives and operational execution across the organization. Neira coordinates cross-departmental projects, ensuring seamless collaboration and alignment with the company's core mission of specialty mortgage debt management. This role involves optimizing internal processes, managing key stakeholder communications, and supporting the executive leadership team in achieving strategic goals. Alisa Neira enhances operational effectiveness by streamlining workflows and implementing best practices. The Financial Services Chief of Staff acts as a key liaison, bridging communication between different functional areas and driving forward critical business objectives. Neira's contributions are vital to maintaining organizational efficiency and supporting the company's growth trajectory.
    Loren Morris, the Chief Legal Officer at Fay Servicing, provides comprehensive legal counsel and oversees all legal affairs pertaining to the company's operations. Morris ensures strict adherence to all relevant laws, regulations, and compliance standards within the financial services industry, particularly concerning mortgage debt management. This executive role involves managing litigation, advising on corporate governance, and mitigating legal risks. Loren Morris safeguards the company's interests by developing and implementing robust legal strategies. The Chief Legal Officer's responsibilities include drafting and reviewing contracts, managing intellectual property, and ensuring regulatory compliance across all business functions. Morris's legal acumen is essential for maintaining the integrity and stability of Fay Servicing.

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    Frequently Asked Questions Regarding Fay Servicing Top Executives and Leadership Team

    Who leads Fay Servicing?
    Fay Servicing is led by Edward Fay (Chief Executive Officer), along with executives such as Kimberly Hare (President) and Mary Mitchell (President).
    Who is part of Fay Servicing’s executive team?
    The executive team of Fay Servicing includes leaders such as Edward Fay (Chief Executive Officer), Kimberly Hare (President), Mary Mitchell (President) and other senior executives.
    How many executives does Fay Servicing have?
    Fay Servicing has 7 executives leading key business areas.
    What roles are included in Fay Servicing’s leadership team?
    The leadership team of Fay Servicing includes roles such as Chief Executive Officer, President, President, President, Innovation Lab, Chief Information Officer.