Fantastic Sams Executive and Leadership Team

August, 2026

Leadership Overview

Fantastic Sams has 5 executives leading key functions including strategy, franchise operations, brand development, market expansion, and ownership management.

Committed to delivering accessible hair care excellence, Fantastic Sams maintains a robust franchise network across the United States while prioritizing consistent service quality and salon growth.

Leadership Roles at Fantastic Sams

  • Chief Executive Officer - Cyndi McFarland
  • President - Nancie Cross
  • President - Steven Faler
  • President - Cheryl White
  • President & Owner - Dave Romine
  • Cyndi McFarland - Chief Executive Officer

    Cyndi McFarland, the Chief Executive Officer at Fantastic Sams, directs the overarching strategic vision for the national salon franchise network. McFarland architects long-term growth initiatives while overseeing the alignment of corporate objectives with the needs of individual franchise owners. By analyzing market trends within the hair care industry, the Chief Executive Officer ensures the brand remains competitive across diverse regional demographics. Cyndi McFarland drives operational excellence by fostering strong relationships with stakeholders and maintaining high standards for service delivery. This leadership role involves constant evaluation of the franchise model to optimize profitability and brand visibility. Through rigorous oversight of corporate resources, the Chief Executive Officer secures the stability of the entire organization. Ultimately, McFarland guarantees that the company mission of providing accessible, high-quality hair care services remains the primary focus for every salon location operating under the brand umbrella.

    Nancie Cross - President

    Nancie Cross, the President at Fantastic Sams, manages the daily operational execution of the franchise business model. Cross focuses on streamlining salon workflows to enhance efficiency across the national network. By implementing standardized training protocols, the President ensures that every location delivers uniform hair care services to men, women, and children. Nancie Cross drives regional performance by monitoring key metrics and providing actionable feedback to franchise operators. This leadership role requires constant collaboration with the executive team to refine service offerings and improve customer retention rates. Through the optimization of supply chain logistics for salon products, the President supports the financial health of individual franchises. Cross maintains a sharp focus on operational scalability, ensuring that the brand can expand its footprint effectively. Ultimately, the President secures the operational integrity of the business by enforcing strict quality control measures across all service categories.

    Steven Faler - President

    Steven Faler, the President at Fantastic Sams, leads the strategic expansion of the brand into new geographic markets. Faler identifies high-potential areas for salon development and coordinates the recruitment of new franchise partners. By analyzing demographic data and consumer behavior, the President architects targeted growth plans that maximize market penetration. Steven Faler drives brand awareness through localized marketing campaigns and community engagement initiatives. This leadership role involves managing the complex process of site selection and lease negotiation to ensure optimal salon placement. Through the development of robust support systems for new franchisees, the President facilitates smooth transitions from onboarding to full operational status. Faler monitors competitive activity to adjust expansion strategies in real-time. Ultimately, the President secures the long-term growth trajectory of the company by building a sustainable and diverse network of successful salon locations across the United States.
    Steven Faler

    Cheryl White - President

    Cheryl White, the President at Fantastic Sams, oversees the evolution of the brand identity and the modernization of salon service offerings. White directs the creative strategy for hair styling, coloring, and care services to ensure alignment with contemporary fashion trends. By conducting regular audits of the customer experience, the President identifies opportunities for service innovation and digital integration. Cheryl White drives the implementation of new technology platforms that simplify appointment scheduling and client management for franchise owners. This leadership role involves coordinating with marketing teams to promote the brand as a premier destination for family hair care. Through the continuous refinement of service menus, the President maintains the relevance of the salon network in a competitive landscape. White ensures that all brand communications reflect the core values of quality and accessibility. Ultimately, the President secures the market position of the company by elevating the overall client experience.

    Dave Romine - President & Owner

    Dave Romine, the President & Owner at Fantastic Sams, manages the financial governance and capital allocation for the franchise organization. Romine architects the fiscal framework that supports sustainable investment in salon infrastructure and technology upgrades. By evaluating the economic performance of the franchise portfolio, the President & Owner ensures that capital is deployed to generate maximum returns for stakeholders. Dave Romine drives the development of financial incentive programs that encourage franchise owners to invest in salon improvements and staff development. This leadership role involves maintaining a balanced view of short-term profitability and long-term asset appreciation. Through the oversight of corporate financial reporting, the President & Owner guarantees transparency and compliance with industry standards. Romine monitors macroeconomic conditions to mitigate risks associated with market volatility. Ultimately, the President & Owner secures the financial foundation of the company by fostering a culture of fiscal responsibility and strategic investment.

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    Frequently Asked Questions Regarding Fantastic Sams Top Executives and Leadership Team

    Who leads Fantastic Sams?
    Fantastic Sams is led by Cyndi McFarland (Chief Executive Officer), along with executives such as Nancie Cross (President) and Steven Faler (President).
    Who is part of Fantastic Sams’s executive team?
    The executive team of Fantastic Sams includes leaders such as Cyndi McFarland (Chief Executive Officer), Nancie Cross (President), Steven Faler (President) and other senior executives.
    How many executives does Fantastic Sams have?
    Fantastic Sams has 5 executives leading key business areas.
    What roles are included in Fantastic Sams’s leadership team?
    The leadership team of Fantastic Sams includes roles such as Chief Executive Officer, President, President, President, President & Owner.