Everise Executive and Leadership Team

Sudhir Agarwal, the Founder & Chief Executive Officer at Everise, directs the overarching company vision and strategic direction. Agarwal guides the organization's expansion into new markets and service areas, ensuring alignment with the mission to deliver happiness to millions of customers worldwide. This leadership role involves shaping the company's approach to customer experience across healthcare, travel, technology, and financial services sectors. By fostering innovation, Agarwal ensures Everise remains at the forefront of transforming customer care into extraordinary experiences. The focus remains on driving growth and maintaining the company's reputation as a leading customer experience firm. Agarwal's strategic oversight ensures consistent delivery of positive interactions across 32 languages, reinforcing the company's global reach and operational excellence. The Founder & Chief Executive Officer's commitment to a diverse and inclusive workplace is central to the company's operational philosophy.

Steven Amaya, the Chief Financial Officer at Everise, directs the financial strategy and fiscal health of the organization. Amaya oversees all financial planning, budgeting, and reporting activities, ensuring robust financial controls and driving profitable growth. This leadership position is crucial for managing the company's resources effectively across its global operations, supporting the delivery of customer experience solutions in healthcare, travel, technology, and financial services. The Chief Financial Officer plays a key part in evaluating investment opportunities and optimizing financial performance to enhance shareholder value. By providing strategic financial insights, Amaya supports informed decision-making across all departments. The CFO's expertise ensures the company maintains financial stability while pursuing ambitious expansion goals, reinforcing Everise's commitment to delivering happiness to millions of customers worldwide.

Maneesh Garg, the Chief of Staff & Deputy Chief Financial Officer at Everise, provides strategic support and financial oversight to key initiatives. Garg collaborates closely with the executive team to drive operational improvements and ensure strategic alignment across departments. This dual role involves managing critical projects and contributing to financial planning and analysis, supporting the company's mission to deliver happiness to millions. The Chief of Staff & Deputy Chief Financial Officer plays a vital part in enhancing organizational efficiency and supporting the company's growth objectives in diverse sectors like healthcare and technology. By bridging strategic planning and financial management, Garg ensures resources are allocated effectively to achieve business goals. Garg's contributions are essential for maintaining financial discipline and driving operational excellence throughout the organization.

Yogesh Khattar, the Chief Operating Officer at Everise, oversees the day-to-day operational execution and service delivery excellence. Khattar manages the global operational teams, ensuring the consistent delivery of high-quality customer experiences across 32 languages. This role is pivotal in optimizing operational efficiency and driving productivity within the customer care centers, supporting Everise's specialization in healthcare, travel, technology, and financial services. The Chief Operating Officer focuses on implementing best practices and innovative solutions to enhance service quality and customer satisfaction. By streamlining processes and managing resources effectively, Khattar ensures Everise transforms customer care into extraordinary experiences. The COO's leadership is instrumental in maintaining operational scalability and supporting the company's mission to solve problems for some of the world's biggest brands.

Ganapathy Subramaniyan, the Chief Information Officer at Everise, architects the technological infrastructure that supports global operations and customer engagement. Subramaniyan drives the digital transformation initiatives, ensuring robust and scalable IT systems are in place to handle complex customer interactions across diverse industries. This role is critical in maintaining the security and efficiency of data management, supporting the delivery of services in 32 languages. The Chief Information Officer oversees the integration of advanced technologies to enhance customer experience platforms, directly impacting the company's ability to solve problems for major brands. By optimizing technology solutions, Subramaniyan ensures seamless operations and supports the company's growth objectives. The CIO's focus on innovation empowers Everise to provide cutting-edge solutions, solidifying its position as a leader in customer experience transformation.

Sheena Ponnappan, the Chief People Officer at Everise, leads the human resources strategy and cultivates a positive and inclusive workplace culture. Ponnappan oversees talent acquisition, employee development, and engagement initiatives, ensuring Everise attracts and retains top talent globally. This role is fundamental to fostering a diverse and inclusive environment, valuing different backgrounds and perspectives as stated in the company's core values. The Chief People Officer champions initiatives that support employee well-being and professional growth, contributing to the company's reputation as an equal opportunity and supportive workplace. By focusing on people operations, Ponnappan ensures the workforce is equipped to deliver exceptional customer experiences across 32 languages. Ponnappan's strategic approach to human capital management is critical for supporting the company's ambitious growth and operational excellence.

Stephen Ritchie, the Chief Legal Officer at Everise, provides expert legal counsel and ensures compliance with all relevant regulations across global operations. Ritchie oversees the legal framework supporting the company's customer experience initiatives in healthcare, travel, technology, and financial services. This critical role involves managing risk, advising on corporate governance, and safeguarding the company's interests worldwide. The Chief Legal Officer ensures that all business practices align with legal standards and ethical guidelines, reinforcing Everise's commitment to integrity. By providing strategic legal guidance, Ritchie supports the company's expansion and operational objectives. Ritchie's expertise is essential for navigating complex legal landscapes and maintaining the company's strong reputation as a trusted partner for major brands.