Leadership Overview
Encore has 6 executives leading key functions including strategy, regional operations, service delivery, information technology, human capital, and legal compliance.
Focused on elevating event experiences, Encore delivers comprehensive audiovisual and production services to hotels and resorts globally, ensuring seamless execution for complex event requirements across diverse international markets.
Focused on elevating event experiences, Encore delivers comprehensive audiovisual and production services to hotels and resorts globally, ensuring seamless execution for complex event requirements across diverse international markets.
Leadership Roles at Encore
Jillian Smith - Director, Office of the Chief Executive Officer
Jillian Smith, the Director, Office of the Chief Executive Officer at Encore, manages strategic initiatives and executive communications. Overseeing the alignment of corporate objectives with daily operational workflows, the Director, Office of the Chief Executive Officer ensures that leadership priorities remain consistent across all global departments. This role involves coordinating high-level projects that support the expansion of audiovisual services within the hospitality sector. By facilitating collaboration between the executive suite and regional management teams, Jillian Smith drives organizational efficiency and maintains focus on long-term growth targets. The Director, Office of the Chief Executive Officer monitors performance metrics to ensure that the company meets the rigorous demands of hotel-casinos and convention centers. Through meticulous planning and cross-functional oversight, the Director, Office of the Chief Executive Officer secures the operational integrity required to maintain market leadership in event production services.
Trevor Ferguson - Chief Operating Officer
Trevor Ferguson, the Chief Operating Officer at Encore, manages the end-to-end execution of audiovisual and production services. Overseeing the technical infrastructure and field operations, the Chief Operating Officer ensures that every event meets the high standards expected by global hotel and resort partners. This role involves streamlining supply chain logistics and equipment deployment to maximize efficiency across all service locations. By implementing scalable operational frameworks, Trevor Ferguson supports the company's mission to provide seamless event experiences. The Chief Operating Officer coordinates with regional teams to maintain consistent service quality throughout North America and the Asia-Pacific region. Through the continuous refinement of production workflows, the Chief Operating Officer drives productivity and enhances the overall client experience. This leadership focus ensures that the company remains the premier provider of event technology and staging services in a competitive global market.

Poonam Mohan - Chief Information Officer
Poonam Mohan, the Chief Information Officer at Encore, directs the digital transformation and technology strategy. Overseeing the development of robust IT infrastructure, the Chief Information Officer ensures that event technology platforms remain secure and innovative. This role involves integrating advanced software solutions to support event design and production services across global venues. By leveraging data analytics, Poonam Mohan optimizes internal systems to improve service delivery and operational agility. The Chief Information Officer collaborates with other executive leaders to align technological investments with the company's broader business goals. Through the implementation of cutting-edge digital tools, the Chief Information Officer enhances the capability of teams to manage complex event requirements. This focus on technological advancement ensures that the company maintains a competitive edge in the hospitality industry, providing reliable and sophisticated digital support for clients worldwide.
Evan Swidler - Chief Human Resources Officer
Evan Swidler, the Chief Human Resources Officer at Encore, directs talent acquisition, organizational development, and employee engagement strategies. Overseeing the cultivation of a high-performance culture, the Chief Human Resources Officer ensures that the workforce possesses the technical expertise required for complex event production. This role involves designing training programs that align with the evolving needs of the hospitality and audiovisual sectors. By fostering a diverse and inclusive environment, Evan Swidler supports the retention of top-tier talent across global operations. The Chief Human Resources Officer works closely with leadership to implement performance management systems that drive accountability and professional growth. Through the strategic management of human capital, the Chief Human Resources Officer ensures that the company maintains the operational capacity to deliver exceptional service to hotels and resorts. This focus on people-centric initiatives strengthens the company's ability to execute large-scale events effectively.

Whit Markowitz - Chief Legal Officer
Whit Markowitz, the Chief Legal Officer at Encore, directs all legal affairs, corporate governance, and risk management initiatives. Overseeing the protection of intellectual property and contractual integrity, the Chief Legal Officer ensures that business operations comply with international regulations across all regions of operation. This role involves navigating complex legal landscapes to support the company's expansion into new hotel and resort markets. By providing strategic counsel to the executive team, Whit Markowitz mitigates operational risks and facilitates sound decision-making. The Chief Legal Officer manages relationships with external legal partners to ensure that the company maintains a strong defensive posture in all commercial dealings. Through the rigorous oversight of compliance programs, the Chief Legal Officer supports the company's commitment to ethical business practices. This leadership role ensures that the company operates within a secure legal framework while pursuing its mission of delivering premier event production services.

Martin Lubach - Managing Director
Martin Lubach, the Managing Director at Encore, directs regional business operations and market development. Overseeing the delivery of staging and production services across key territories, the Managing Director ensures that service standards remain consistent for hotel partners and resort clients. This leadership role involves optimizing resource allocation to support large-scale event planning and design initiatives. By analyzing regional market trends, Martin Lubach identifies opportunities for service expansion and revenue growth within the hospitality industry. The Managing Director maintains strong relationships with venue stakeholders to ensure that technical solutions meet specific client needs. Through the implementation of standardized operational protocols, the Managing Director drives performance excellence across the Asia-Pacific and North American regions. This focus on regional execution allows the company to provide reliable, high-quality audiovisual support for complex events in diverse environments.
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