Encore Executive and Leadership Team

Jillian Smith, the Director, Office of the Chief Executive Officer at Encore, manages high-level strategic initiatives and coordinates cross-functional communication across the global organization. By aligning executive priorities with the broader mission of providing premier audiovisual and production services, the Director, Office of the Chief Executive Officer ensures seamless execution of corporate objectives. Jillian Smith facilitates critical decision-making processes, bridging the gap between leadership vision and operational reality within hotels and convention centers. This role involves synthesizing complex data from North American and Asia-Pacific markets to support long-term growth. Through rigorous oversight of internal workflows, the Director, Office of the Chief Executive Officer maintains organizational agility. Smith optimizes the flow of information to the executive team, fostering a culture of accountability and precision. Ultimately, the Director, Office of the Chief Executive Officer drives the strategic agenda that positions the company as a leader in event technology.

Trevor Ferguson, the Chief Operating Officer at Encore, directs the daily execution of audiovisual and staging services across a vast network of hotels, resorts, and convention centers. Overseeing the operational performance of production teams, the Chief Operating Officer ensures that every event meets rigorous quality standards. Trevor Ferguson manages the logistics and resource allocation required to maintain a premier presence in North America and the Asia-Pacific region. By optimizing supply chain processes and equipment deployment, the Chief Operating Officer drives significant improvements in service delivery and client satisfaction. Ferguson coordinates with regional leaders to standardize operational procedures, ensuring consistency in complex hotel-casino environments. This role involves balancing immediate project demands with long-term efficiency goals to support the company's market position. Through disciplined management of field operations, the Chief Operating Officer sustains the high-volume production capabilities that define the organization's reputation as a leading event technology provider.

Poonam Mohan, the Chief Information Officer at Encore, architects the digital infrastructure required to support complex audiovisual and event production services on a global scale. Overseeing the integration of advanced technology platforms, the Chief Information Officer ensures that hotel and resort partners receive seamless, high-performance digital solutions. Poonam Mohan directs the cybersecurity and data management strategies that protect sensitive event logistics across North America and the Asia-Pacific region. By modernizing internal systems, the Chief Information Officer enhances operational efficiency for production teams working in diverse hospitality environments. Mohan manages the deployment of scalable software tools that facilitate event planning and design. This leadership role involves constant collaboration with other C-suite members to align technological investments with business growth targets. Through the implementation of robust IT frameworks, the Chief Information Officer secures the digital foundation necessary for delivering superior client experiences in the competitive event technology sector.

Evan Swidler, the Chief Human Resources Officer at Encore, architects the talent acquisition and organizational development strategies that support a global workforce of event production professionals. Overseeing human capital initiatives, the Chief Human Resources Officer ensures that the company attracts and retains the specialized expertise required for high-stakes audiovisual staging. Evan Swidler drives cultural alignment across diverse geographic operations, including North America and the Asia-Pacific region. By implementing comprehensive training programs, the Chief Human Resources Officer empowers staff to deliver exceptional service in hotel and convention center settings. Swidler manages performance management systems that reward excellence and foster professional growth. This leadership role involves collaborating with the executive team to build a resilient, inclusive, and high-performing organization. Through the strategic management of employee relations and organizational design, the Chief Human Resources Officer secures the human talent necessary to maintain the company's status as a premier provider of event technology services.

Whit Markowitz, the Chief Legal Officer at Encore, directs the legal strategy and compliance frameworks governing global audiovisual and event production operations. Overseeing complex contract negotiations with hotel chains, resorts, and convention centers, the Chief Legal Officer mitigates risk while facilitating business expansion. Whit Markowitz manages regulatory adherence across North America and the Asia-Pacific region, ensuring that all staging services meet local and international standards. By providing counsel on intellectual property and corporate governance, the Chief Legal Officer protects the company's assets and market position. Markowitz collaborates with the executive team to navigate the legal intricacies of large-scale event planning and production. This role involves drafting and enforcing policies that uphold the integrity of the organization's business model. Through proactive legal management, the Chief Legal Officer supports the company's growth objectives and ensures that all operational activities remain within the bounds of global legal requirements.