Leadership Overview
Encore has 6 executives leading key functions including executive strategy, information technology, operational management, production services, human resources, and legal affairs.
Committed to delivering world-class event technology, Encore transforms hospitality spaces into immersive environments through comprehensive audiovisual design and production services for global venues.
Committed to delivering world-class event technology, Encore transforms hospitality spaces into immersive environments through comprehensive audiovisual design and production services for global venues.
Leadership Roles at Encore
Jillian Smith - Director, Office of the Chief Executive Officer
Jillian Smith, the Director, Office of the Chief Executive Officer at Encore, manages strategic initiatives and coordinates high-level communications across the global organization. This role involves aligning executive priorities with the broader mission of providing premier audiovisual and staging services to hotels and resorts. By facilitating collaboration between the executive leadership team and department heads, the Director ensures operational consistency across North America and the Asia-Pacific region. Jillian Smith monitors key performance indicators to track the success of event technology deployments in diverse hospitality settings. Through rigorous oversight of internal projects, the Director maintains the high standards required for large-scale convention center productions. This position demands constant interaction with the Board to refine long-term business goals. Ultimately, the Director optimizes the flow of information to support the company's market position as a leading provider of event production solutions.
Phil Cooper - Chief Executive Officer (Encore Productions)
Phil Cooper, the Chief Executive Officer (Encore Productions) at Encore, leads the specialized production division focused on high-impact staging and creative event design. This role involves driving the strategic vision for large-scale audiovisual projects within the global hospitality sector. Phil Cooper oversees the creative teams responsible for transforming convention centers and resorts into dynamic event spaces. By fostering partnerships with major hotel brands, the Chief Executive Officer (Encore Productions) expands the reach of the company's production capabilities across international markets. This leadership position requires balancing artistic innovation with the technical demands of complex event environments. Through the development of unique staging solutions, Cooper ensures that the company remains the premier choice for event planners. The Chief Executive Officer (Encore Productions) manages the division's growth by prioritizing quality and client satisfaction, ultimately cementing the reputation of the organization as a leader in event production services.

Trevor Ferguson - Chief Operating Officer
Trevor Ferguson, the Chief Operating Officer at Encore, oversees the daily execution of audiovisual and staging services across global hotel and convention center portfolios. This role focuses on optimizing supply chain logistics and field operations to ensure consistent service delivery in North America and the Asia-Pacific region. Trevor Ferguson directs the deployment of technical teams to maximize efficiency during complex event setups. By refining operational workflows, the Chief Operating Officer supports the company's goal of providing a one-stop shop for event planning and production. This leadership position involves close coordination with regional managers to maintain high service standards in diverse resort environments. Through rigorous process improvement, Ferguson drives revenue growth and operational excellence. The Chief Operating Officer ensures that every production meets the unique requirements of hotel partners, ultimately strengthening the market presence of the organization through reliable and high-quality service execution.

Poonam Mohan - Chief Information Officer
Poonam Mohan, the Chief Information Officer at Encore, directs the digital infrastructure and technology strategy supporting global event production services. Overseeing the integration of advanced audiovisual software and hardware, the Chief Information Officer ensures seamless connectivity for hotel-casinos and resorts. This role involves architecting secure data systems that protect client information while enabling real-time event management across international markets. Poonam Mohan collaborates with the executive team to implement scalable cloud solutions that enhance the efficiency of staging services. By modernizing the technological backbone of the company, the Chief Information Officer drives innovation in event design and delivery. This leadership function requires constant evaluation of emerging tech trends to maintain a competitive edge in the hospitality industry. Through strategic investment in digital tools, Mohan secures the operational reliability necessary for high-stakes event environments worldwide.

Evan Swidler - Chief Human Resources Officer
Evan Swidler, the Chief Human Resources Officer at Encore, directs the talent acquisition and organizational development strategies for a global workforce dedicated to event technology. This role involves building a culture of excellence that supports the company's mission in hotels and resorts worldwide. Evan Swidler oversees training programs that equip technical staff with the skills necessary for modern audiovisual production. By implementing robust performance management systems, the Chief Human Resources Officer ensures that the organization attracts and retains top-tier talent in the hospitality industry. This leadership function requires close collaboration with other C-suite members to align workforce capabilities with business growth objectives. Through strategic workforce planning, Swidler optimizes team structures to meet the demands of large-scale events across North America and the Asia-Pacific region. The Chief Human Resources Officer fosters an environment of professional growth, directly impacting the quality of service delivered to clients.

Whit Markowitz - Chief Legal Officer
Whit Markowitz, the Chief Legal Officer at Encore, manages all legal affairs, regulatory compliance, and risk mitigation strategies for the global audiovisual and production business. This role involves overseeing complex contract negotiations with hotel chains, resorts, and convention centers to protect the interests of the company. Whit Markowitz directs the legal team in navigating the diverse regulatory landscapes across North America and the Asia-Pacific region. By providing counsel on intellectual property and operational liability, the Chief Legal Officer ensures that the organization maintains its market position while minimizing legal exposure. This leadership position requires constant interaction with the Board to address governance and corporate policy matters. Through proactive legal strategy, Markowitz supports the company's expansion efforts and operational stability. The Chief Legal Officer safeguards the integrity of the business, ensuring that all event technology and staging services adhere to the highest standards of legal and ethical conduct.

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