Leadership Overview
Elevate ENT Partners has 6 executives leading key functions including strategy, marketing, technology, finance, operations, and human resources.
Focused on optimizing otolaryngology practice management, Elevate ENT Partners delivers essential infrastructure to providers nationwide. This mission ensures patients receive high-quality care through streamlined, accessible, and efficient healthcare delivery systems.
Focused on optimizing otolaryngology practice management, Elevate ENT Partners delivers essential infrastructure to providers nationwide. This mission ensures patients receive high-quality care through streamlined, accessible, and efficient healthcare delivery systems.
Leadership Roles at Elevate ENT Partners
James Polfreman - Chief Executive Officer
James Polfreman, the Chief Executive Officer at Elevate ENT Partners, directs the overarching strategic vision for the organization. By aligning practice management resources with clinical needs, the Chief Executive Officer removes operational barriers for otolaryngology providers across the United States. Polfreman architects long-term growth initiatives while maintaining a focus on patient-centered care standards. Collaborating with the Board and executive leadership, the Chief Executive Officer ensures the company maintains a competitive edge in the healthcare market. James Polfreman monitors national industry trends to identify expansion opportunities that enhance the network of ENT practices. Through rigorous oversight of corporate governance and resource allocation, the Chief Executive Officer drives the mission of simplifying the healthcare journey for patients. This leadership role demands constant evaluation of organizational performance to guarantee that every partner practice receives the infrastructure necessary for delivering superior medical outcomes.

Sylvain Foster - Chief Financial Officer
Sylvain Foster, the Chief Financial Officer at Elevate ENT Partners, manages the fiscal health and capital allocation strategies for the organization. The Chief Financial Officer monitors revenue cycles and operational expenses to ensure the long-term sustainability of the network. Foster architects financial models that support the expansion of ENT services into new markets. By providing detailed analysis to the executive team, the Chief Financial Officer informs critical business decisions regarding resource distribution and investment. Sylvain Foster oversees budgeting processes that prioritize the infrastructure needs of partner practices. This role involves maintaining rigorous compliance standards and financial reporting accuracy. The Chief Financial Officer evaluates the economic impact of various operational initiatives to maximize efficiency. Through careful management of assets and liabilities, the Chief Financial Officer secures the financial foundation required to support the company mission of delivering accessible, high-quality otolaryngology care to patients nationwide.

Michael Amerstein - Chief Operating Officer
Michael Amerstein, the Chief Operating Officer at Elevate ENT Partners, directs the day-to-day operational activities and practice management support services. The Chief Operating Officer ensures that all partner practices possess the necessary resources to maintain high standards of patient care. Amerstein coordinates with regional managers to optimize workflows and improve service delivery across the national footprint. By standardizing operational procedures, the Chief Operating Officer enhances efficiency and reduces barriers for medical providers. Michael Amerstein monitors performance metrics to identify areas for improvement in practice management. This role involves managing the logistics of integrating new practices into the network. The Chief Operating Officer collaborates with the executive team to implement strategies that support clinical excellence. Through consistent oversight of operational processes, the Chief Operating Officer drives the company mission of making the healthcare system more navigable and comfortable for patients seeking specialized ENT services.
Kelly Raible - Chief Marketing Officer
Kelly Raible, the Chief Marketing Officer at Elevate ENT Partners, manages brand positioning and patient outreach strategies across the national network. The Chief Marketing Officer develops communication frameworks that connect patients with top-rated otolaryngology providers. By analyzing market data, Raible identifies opportunities to increase visibility for partner practices. Kelly Raible coordinates with regional teams to ensure consistent messaging that highlights the quality of care provided within the network. This role involves crafting digital campaigns that simplify the patient experience, making the search for specialized medical services more convenient. The Chief Marketing Officer evaluates the effectiveness of outreach programs to optimize engagement and support practice growth. Through strategic brand management, the Chief Marketing Officer strengthens the reputation of the organization. Raible maintains a focus on building trust with patients by clearly articulating the value proposition of the network and the expertise of the affiliated medical professionals.
Cliff Hogan - Chief Information Officer
Cliff Hogan, the Chief Information Officer at Elevate ENT Partners, oversees the digital infrastructure and technology systems supporting the national network of ENT practices. The Chief Information Officer architects secure data management solutions that facilitate seamless communication between providers and patients. Hogan implements advanced software platforms to streamline administrative workflows, reducing the burden on clinical staff. By integrating robust cybersecurity protocols, the Chief Information Officer protects sensitive patient information across all operational regions. Cliff Hogan collaborates with other executive leaders to ensure technology investments align with the broader mission of improving healthcare delivery. This role involves managing the technical roadmap to support scalability and operational efficiency. The Chief Information Officer evaluates emerging health-tech trends to maintain a modern, responsive environment for all partner practices. Hogan drives digital transformation initiatives that empower providers to focus on high-quality patient care rather than complex administrative tasks.
Ellen Charleton - Chief Human Resources Officer
Ellen Charleton, the Chief Human Resources Officer at Elevate ENT Partners, manages talent acquisition, employee development, and organizational culture. The Chief Human Resources Officer designs programs that attract and retain top-tier medical and administrative professionals. Charleton architects training initiatives that ensure staff members remain aligned with the company mission of high-quality patient care. By fostering a supportive work environment, the Chief Human Resources Officer enhances employee engagement across the national network. Ellen Charleton oversees compensation and benefits strategies to remain competitive in the healthcare labor market. This role involves managing performance management systems that encourage professional growth and accountability. The Chief Human Resources Officer collaborates with leadership to address workforce challenges and support organizational scaling. Through strategic human capital management, the Chief Human Resources Officer ensures the company maintains the skilled workforce necessary to provide exceptional support to ENT practices and their patients.
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