EasyCare Executive and Leadership Team

September, 2026

Leadership Overview

EasyCare has 6 executives leading key functions including financial strategy, revenue growth, operational coordination, technology infrastructure, and dealership business management.

Focused on elevating the automotive ownership experience, EasyCare empowers nationwide dealers through specialized service products, comprehensive training, and advanced technology to ensure long-term success.

Leadership Roles at EasyCare

  • Chief Financial Officer - John Marks
  • President - Courtney Hoffman
  • President - Garrett Ford
  • Chief Revenue Officer - Mark Cortez
  • Chief of Staff - Rico Carroccio
  • Chief Technology Officer - Kumar Kathinokkula
  • John Marks - Chief Financial Officer

    John Marks, the Chief Financial Officer at EasyCare, directs all fiscal planning and capital allocation strategies. Managing the financial health of the organization, the Chief Financial Officer oversees budgeting, forecasting, and risk management protocols to support the broader mission of dealer success. John Marks maintains rigorous oversight of internal controls, ensuring that all financial operations align with the long-term growth objectives of the company. By analyzing market trends and performance metrics, the Chief Financial Officer provides actionable insights to the executive team, facilitating informed decision-making across the enterprise. This leadership role involves optimizing resource distribution to maximize the value delivered to franchised dealers nationwide. Through disciplined fiscal management, the Chief Financial Officer secures the stability required to innovate within the competitive automotive insurance landscape, ultimately driving sustainable profitability and operational excellence for the entire organization.

    Courtney Hoffman - President

    Courtney Hoffman, the President at EasyCare, leads the internal organizational culture and focuses on the operational excellence of the company's service delivery. Overseeing the internal teams responsible for dealer training and support, the President ensures that every employee remains committed to the mission of creating passionate customers. Courtney Hoffman drives initiatives that improve the quality of service products, ensuring that the company maintains its status as a MotorTrend Recommended Best Buy. By fostering a culture of engagement and professional development, the President empowers the workforce to deliver outstanding results for franchised dealers. This leadership role involves setting the standard for operational performance and ensuring that all internal processes support the company's market position. Through a focus on employee satisfaction and service quality, the President strengthens the organization's ability to provide value to dealer partners, ultimately contributing to the success of the entire automotive dealership network.

    Garrett Ford - President

    Garrett Ford, the President at EasyCare, directs the strategic expansion of the company's market reach and oversees the integration of new business opportunities. Focusing on the growth of the dealer partner network, the President ensures that the company's service products remain at the forefront of the industry. Garrett Ford manages high-level relationships with key stakeholders and ensures that the company's business model adapts to the evolving needs of the automotive market. By overseeing the strategic direction of the brand, the President ensures that all initiatives align with the goal of helping dealers succeed. This leadership role involves analyzing industry trends and identifying opportunities for long-term development. Through a commitment to excellence and innovation, the President drives the company's mission forward, ensuring that the organization continues to provide leading-edge benefits and support to dealers nationwide, thereby maintaining a strong competitive position in the automotive sector.
    Garrett Ford

    Mark Cortez - Chief Revenue Officer

    Mark Cortez, the Chief Revenue Officer at EasyCare, architects the overarching sales strategy and market expansion initiatives. Overseeing the internal salesforce and the network of independent agents, the Chief Revenue Officer drives revenue growth by consulting with automotive dealerships on F&I benefits and service products. Mark Cortez ensures that the sales organization remains fully engaged with the needs of dealer partners, fostering relationships that lead to increased market penetration. By aligning sales efforts with the company's commitment to the ultimate driving experience, the Chief Revenue Officer optimizes the customer journey at every touchpoint. This leadership role involves identifying new business opportunities and refining the go-to-market approach to maintain a competitive edge. Through strategic coordination with regional sales teams, the Chief Revenue Officer consistently elevates the brand presence, ensuring that the company remains the preferred partner for franchised dealers across the United States.

    Rico Carroccio - Chief of Staff

    Rico Carroccio, the Chief of Staff at EasyCare, coordinates cross-functional initiatives and streamlines executive operations. Managing the flow of information between departments, the Chief of Staff ensures that strategic priorities receive the necessary attention and resources to succeed. Rico Carroccio facilitates communication across the leadership team, aligning internal processes with the mission of creating passionate employees and customers. By overseeing special projects and operational workflows, the Chief of Staff enhances organizational efficiency and supports the execution of corporate goals. This leadership role involves bridging gaps between various business units to maintain a cohesive approach to dealer support and service delivery. Through meticulous planning and project management, the Chief of Staff enables the executive team to focus on high-impact decisions, ultimately strengthening the operational foundation that allows the company to provide leading-edge benefits to millions of customers nationwide.

    Kumar Kathinokkula - Chief Technology Officer

    Kumar Kathinokkula, the Chief Technology Officer at EasyCare, directs the development and implementation of digital solutions that support dealer operations. Overseeing the technology infrastructure, the Chief Technology Officer ensures that all platforms provide the necessary tools for dealers to succeed at every customer touchpoint. Kumar Kathinokkula architects scalable software systems that integrate seamlessly with dealership workflows, enhancing the overall ownership experience for millions of customers. By prioritizing innovation and security, the Chief Technology Officer maintains the integrity of the company's service products and digital offerings. This leadership role involves collaborating with other executives to align technological advancements with the broader business strategy. Through the deployment of cutting-edge technology, the Chief Technology Officer drives efficiency and provides the competitive advantage required to remain a leader in the automotive insurance and benefits market, ensuring that all digital initiatives support the company's long-term growth.
    Kumar Kathinokkula

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    Frequently Asked Questions Regarding EasyCare Top Executives and Leadership Team

    Who leads EasyCare?
    EasyCare is led by John Marks (Chief Financial Officer), along with executives such as Courtney Hoffman (President) and Garrett Ford (President).
    Who is part of EasyCare’s executive team?
    The executive team of EasyCare includes leaders such as John Marks (Chief Financial Officer), Courtney Hoffman (President), Garrett Ford (President) and other senior executives.
    How many executives does EasyCare have?
    EasyCare has 6 executives leading key business areas.
    What roles are included in EasyCare’s leadership team?
    The leadership team of EasyCare includes roles such as Chief Financial Officer, President, President, Chief Revenue Officer, Chief of Staff.