Leadership Overview
DEX Imaging has 9 executives leading key functions including corporate strategy, operational management, marketing, information technology, human resources, and regional technology services.
Focused on delivering superior copier sales and service, DEX Imaging maintains its status as the nation's largest independent dealer by prioritizing customer trust and operational excellence across all markets.
Focused on delivering superior copier sales and service, DEX Imaging maintains its status as the nation's largest independent dealer by prioritizing customer trust and operational excellence across all markets.
Leadership Roles at DEX Imaging
Daniel Doyle - Chief Executive Officer
Daniel Doyle, the Chief Executive Officer at DEX Imaging, directs the overarching corporate strategy and long-term vision for the organization. By prioritizing the expansion of copier sales and service capabilities, the Chief Executive Officer ensures the company remains the nation's largest independent dealer. Doyle manages high-level relationships with key stakeholders and oversees the alignment of departmental goals with the core mission of earning customer trust. Through rigorous analysis of market trends, the Chief Executive Officer identifies opportunities for sustainable growth and competitive differentiation. Daniel Doyle maintains a focus on operational efficiency, ensuring that the entire enterprise delivers consistent value to clients. This leadership role involves constant evaluation of service standards to uphold the reputation of the firm. Ultimately, the Chief Executive Officer drives the strategic initiatives that solidify the market position of the company within the competitive office technology landscape.
Jack Melton - President & Chief Executive Officer
Jack Melton, the President & Chief Executive Officer at DEX Imaging, executes the primary business objectives and oversees the daily operational health of the organization. As the President & Chief Executive Officer, Melton coordinates the integration of sales and service divisions to ensure seamless customer experiences across all regional territories. This role involves direct oversight of the company's expansion efforts, ensuring that the commitment to quality remains consistent during periods of growth. By fostering a culture of accountability, the President & Chief Executive Officer aligns the workforce with the mission of providing industry-leading office solutions. Jack Melton monitors key performance indicators to optimize resource allocation and improve service delivery speed. Through strategic decision-making, the President & Chief Executive Officer maintains the firm's status as a premier independent dealer. Melton secures the company's future by balancing immediate operational demands with long-term market sustainability.
Sonjoy Goswami - Chief Operating Officer
Sonjoy Goswami, the Chief Operating Officer at DEX Imaging, manages the internal infrastructure and supply chain logistics required to support the company's extensive copier sales network. Overseeing the daily execution of service protocols, the Chief Operating Officer ensures that every client interaction meets the high standards expected of the nation's largest independent dealer. Goswami directs the coordination between regional offices to streamline inventory management and field technician deployment. This leadership role involves constant refinement of operational workflows to reduce overhead and increase service reliability. By analyzing performance data, the Chief Operating Officer identifies bottlenecks and implements scalable solutions that enhance overall productivity. Sonjoy Goswami works closely with other executives to ensure that operational capacity matches the aggressive growth targets of the firm. Through meticulous oversight, the Chief Operating Officer maintains the operational integrity necessary for sustained market leadership.

Don Ball - President
Don Ball, the President at DEX Imaging, oversees the execution of regional business strategies and the management of key client accounts. As the President, Ball directs the efforts of local teams to ensure that the company's copier sales and service standards are upheld in every market. This leadership role involves coordinating with other executives to refine the firm's approach to customer relationship management and service delivery. By focusing on operational excellence, the President ensures that the company continues to earn the trust of its diverse client base. Don Ball monitors regional performance metrics to identify opportunities for improvement and expansion. Through active engagement with the sales force, the President drives the achievement of revenue targets and market share growth. Ball maintains a focus on the company's mission, ensuring that every regional initiative contributes to the overall success of the organization as a leading independent dealer.
Steve Gau - President, Technology Services
Steve Gau, the President, Technology Services at DEX Imaging, directs the specialized division focused on advanced office technology solutions and managed services. By overseeing the deployment of complex hardware and software integrations, the President, Technology Services ensures that clients receive comprehensive support beyond standard copier sales. Gau manages the technical teams responsible for implementing and maintaining these sophisticated systems, ensuring high levels of uptime and performance. This leadership role involves staying at the forefront of industry innovation to provide cutting-edge solutions that meet evolving business needs. Steve Gau collaborates with other executives to align technology services with the company's broader growth strategy. Through a focus on technical expertise and service quality, the President, Technology Services strengthens the firm's reputation as a trusted partner. Gau ensures that the technology services division remains a key driver of value for the company's customer base.
Bobby Gwin - President-Dex Imaging of Alabama, Llc
Bobby Gwin, the President-Dex Imaging of Alabama, Llc at DEX Imaging, manages the specific operations and market development for the Alabama territory. By directing local sales and service teams, the President-Dex Imaging of Alabama, Llc ensures that the company's reputation for excellence is maintained within this key region. Gwin oversees the implementation of corporate strategies at the local level, tailoring service delivery to meet the unique needs of the Alabama client base. This leadership role involves building strong relationships with local businesses and ensuring that the firm's commitment to trust and reliability remains a priority. Bobby Gwin monitors regional performance and manages the allocation of resources to maximize efficiency and customer satisfaction. Through dedicated oversight, the President-Dex Imaging of Alabama, Llc contributes to the overall success of the company as the nation's largest independent dealer. Gwin ensures that the Alabama division remains a high-performing component of the enterprise.
Nancy Lycan - Chief Marketing Officer
Nancy Lycan, the Chief Marketing Officer at DEX Imaging, architects the brand strategy and customer acquisition programs that define the company's market presence. By highlighting the firm's commitment to superior copier sales and service, the Chief Marketing Officer drives demand across diverse business sectors. Lycan manages the development of digital and traditional campaigns that communicate the value proposition of the nation's largest independent dealer. This leadership role involves analyzing market feedback to refine messaging and improve brand perception among potential clients. Nancy Lycan collaborates with sales leadership to ensure that marketing initiatives directly support revenue growth and lead generation goals. Through targeted outreach and strategic positioning, the Chief Marketing Officer strengthens the company's reputation for reliability and excellence. Lycan ensures that all promotional activities align with the overarching mission of building lasting trust with every customer served.

Patrick Adesso - Chief Information Officer
Patrick Adesso, the Chief Information Officer at DEX Imaging, directs the technological infrastructure and digital systems that support the company's copier sales and service operations. By implementing robust data management solutions, the Chief Information Officer ensures that the organization maintains a competitive edge in the office technology market. Adesso oversees the security and scalability of internal networks, facilitating seamless communication between regional offices and the corporate headquarters. This leadership role involves evaluating emerging technologies to improve service efficiency and customer support capabilities. Patrick Adesso manages the integration of advanced diagnostic tools that allow technicians to resolve client issues with greater speed and accuracy. Through strategic investment in IT systems, the Chief Information Officer supports the company's mission of providing reliable, high-quality service. Adesso ensures that the technological foundation remains resilient and capable of supporting the firm's ongoing expansion.

Alice Nicholson - Chief People Officer
Alice Nicholson, the Chief People Officer at DEX Imaging, manages the human capital strategy and organizational development initiatives that sustain the company's workforce. By overseeing recruitment, training, and employee retention programs, the Chief People Officer ensures that the firm attracts and develops the talent necessary to maintain its status as the nation's largest independent dealer. Nicholson directs the implementation of performance management systems that align individual contributions with the company's core mission of service excellence. This leadership role involves fostering a culture of professional growth and accountability across all departments. Alice Nicholson collaborates with executive leadership to address workforce needs and promote a positive, high-performance environment. Through strategic talent planning, the Chief People Officer supports the company's ability to deliver consistent, high-quality service to clients. Nicholson ensures that the organization remains a preferred employer within the competitive office technology industry.
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