Cross River Bank Executive and Leadership Team

November, 2026

Leadership Overview

Cross River Bank has 10 executives leading key functions including strategy, information technology, engineering, operations, compliance, audit, human resources, and security.

Committed to modernizing financial services, Cross River Bank delivers innovative banking products and corporate solutions while maintaining a robust framework for personal and commercial financial growth.

Leadership Roles at Cross River Bank

  • President & Chief Executive Officer - Frank Goffreda
  • Chief Operating Officer, CRB Securities & Chief Compliance Officer - Christopher Kelm
  • Chief Operating Officer - CRB Securities LLC - Erica Willems
  • Chief Information Officer - Michael Raff
  • Chief Technology Officer - Daniel Gabrieli
  • Chief of Staff - Anna Michel
  • Senior Vice President, Chief of Staff and Head of Internal Audit Operations - Gina Holland
  • Chief Human Resources Officer - Marc Miller
  • Executive Vice President & Chief Technology Officer - Joel McCormick
  • Global Chief People Officer - Bernard Garrigues
  • Frank Goffreda - President & Chief Executive Officer

    Frank Goffreda, the President & Chief Executive Officer at Cross River Bank, directs the overarching strategic vision and long-term growth trajectory of the institution. Overseeing the integration of personal and corporate banking services, the President & Chief Executive Officer ensures alignment between market demands and internal product development. This leadership role involves managing high-level stakeholder relationships and driving the expansion of financial service offerings across the United States. By prioritizing operational excellence and fiscal stability, Frank Goffreda directly impacts the competitive positioning of the bank within the modern finance sector. Ultimately, Goffreda secures the institutional mission by fostering a culture of innovation and sustainable banking practices that support diverse client needs in an evolving economic landscape.

    Christopher Kelm - Chief Operating Officer, CRB Securities & Chief Compliance Officer

    Christopher Kelm, the Chief Operating Officer, CRB Securities & Chief Compliance Officer at Cross River Bank, manages the regulatory framework and operational standards for the securities division. Overseeing the adherence to financial laws, the Chief Operating Officer, CRB Securities & Chief Compliance Officer ensures that all banking activities meet rigorous compliance requirements. This leadership role involves mitigating risk while maintaining the operational efficiency of securities transactions. By establishing robust internal controls, Christopher Kelm directly impacts the legal standing and reputation of the institution. Ultimately, Kelm provides the necessary oversight to ensure that all business practices align with industry regulations, fostering a secure environment for corporate clients and investors while supporting the bank's broader commitment to ethical financial management.
    Christopher Kelm

    Erica Willems - Chief Operating Officer - CRB Securities LLC

    Erica Willems, the Chief Operating Officer - CRB Securities LLC at Cross River Bank, manages the day-to-day operations and service delivery for the securities arm of the institution. Overseeing the execution of securities transactions, the Chief Operating Officer - CRB Securities LLC ensures that operational workflows remain efficient and responsive to market needs. This leadership role involves coordinating with other departments to integrate securities services into the broader banking portfolio. By optimizing operational processes, Erica Willems directly impacts the service quality and transaction speed for corporate clients. Ultimately, Willems drives the operational success of the securities division, ensuring that all activities support the bank's mission of providing comprehensive financial solutions through a streamlined and effective operational model.
    Erica Willems

    Michael Raff - Chief Information Officer

    Michael Raff, the Chief Information Officer at Cross River Bank, manages the digital infrastructure and data security protocols essential for modern banking operations. Overseeing the protection of sensitive financial information, the Chief Information Officer implements advanced cybersecurity measures to safeguard client assets and corporate data. This leadership role involves optimizing information systems to support seamless checking, savings, and loan processing for a broad customer base. By modernizing the technological backbone of the institution, Michael Raff directly impacts the efficiency and reliability of digital banking services. Ultimately, Raff maintains the integrity of the information environment, ensuring that all technological assets remain resilient against emerging threats while supporting the broader strategic goals of the organization.
    Michael Raff

    Daniel Gabrieli - Chief Technology Officer

    Daniel Gabrieli, the Chief Technology Officer at Cross River Bank, architects the software solutions and technical platforms that power the bank's diverse financial products. Overseeing the engineering teams, the Chief Technology Officer drives the development of scalable banking applications that facilitate personal loans and corporate financial services. This leadership role involves bridging the gap between complex financial requirements and user-friendly digital interfaces. By implementing cutting-edge development methodologies, Daniel Gabrieli directly impacts the speed and quality of product delivery across the organization. Ultimately, Gabrieli ensures that the technological capabilities of the bank remain at the forefront of the industry, providing a competitive edge through continuous innovation and robust system architecture.

    Anna Michel - Chief of Staff

    Anna Michel, the Chief of Staff at Cross River Bank, coordinates cross-functional initiatives and streamlines executive decision-making processes. Overseeing the alignment of departmental goals, the Chief of Staff facilitates communication between leadership teams to ensure the efficient execution of corporate strategy. This leadership role involves managing high-priority projects that span across personal and corporate banking divisions. By optimizing internal workflows and resource allocation, Anna Michel directly impacts the operational agility of the institution. Ultimately, Michel supports the executive office by providing the necessary structure and oversight to achieve long-term business objectives, ensuring that all organizational efforts remain focused on delivering high-quality financial services to clients throughout the United States.

    Gina Holland - Senior Vice President, Chief of Staff and Head of Internal Audit Operations

    Gina Holland, the Senior Vice President, Chief of Staff and Head of Internal Audit Operations at Cross River Bank, directs the internal audit functions to ensure operational integrity and risk management. Overseeing the evaluation of internal processes, the Senior Vice President, Chief of Staff and Head of Internal Audit Operations identifies areas for improvement within the banking and loan departments. This leadership role involves providing objective assessments to the executive team to enhance organizational transparency. By maintaining rigorous audit standards, Gina Holland directly impacts the reliability of financial reporting and operational controls. Ultimately, Holland strengthens the institutional framework by ensuring that all internal operations function in accordance with established policies and best practices, supporting the bank's overall stability.

    Marc Miller - Chief Human Resources Officer

    Marc Miller, the Chief Human Resources Officer at Cross River Bank, manages the talent acquisition, employee development, and organizational culture initiatives. Overseeing the workforce strategy, the Chief Human Resources Officer ensures that the institution attracts and retains the skilled professionals necessary to support complex banking operations. This leadership role involves designing programs that foster professional growth and align employee performance with corporate goals. By cultivating a high-performance work environment, Marc Miller directly impacts the productivity and morale of the staff. Ultimately, Miller strengthens the human capital of the bank, ensuring that the organization possesses the expertise required to deliver exceptional personal and corporate banking services in a competitive market.

    Joel McCormick - Executive Vice President & Chief Technology Officer

    Joel McCormick, the Executive Vice President & Chief Technology Officer at Cross River Bank, directs the long-term technology strategy and infrastructure investments. Overseeing the implementation of enterprise-level systems, the Executive Vice President & Chief Technology Officer ensures that the bank's technical capabilities support large-scale corporate banking and personal loan services. This leadership role involves evaluating emerging technologies to maintain a competitive advantage in the financial sector. By leading major digital transformation projects, Joel McCormick directly impacts the scalability and performance of the bank's service platforms. Ultimately, McCormick secures the technological future of the institution by aligning technical investments with the bank's strategic vision, ensuring that all systems remain robust, secure, and capable of meeting evolving client demands.

    Bernard Garrigues - Global Chief People Officer

    Bernard Garrigues, the Global Chief People Officer at Cross River Bank, manages the international human resources strategy and organizational development initiatives. Overseeing the global workforce, the Global Chief People Officer ensures that the bank's personnel policies support a diverse and inclusive environment across all operational regions. This leadership role involves implementing global standards for talent management and leadership development to drive organizational excellence. By fostering a cohesive corporate culture, Bernard Garrigues directly impacts the engagement and retention of top-tier talent. Ultimately, Garrigues strengthens the global footprint of the institution by ensuring that human resources practices are aligned with the bank's mission, supporting the growth and success of the organization on a broad, international scale.
    Bernard Garrigues

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    Frequently Asked Questions Regarding Cross River Bank Top Executives and Leadership Team

    Who leads Cross River Bank?
    Cross River Bank is led by Frank Goffreda (President & Chief Executive Officer), along with executives such as Christopher Kelm (Chief Operating Officer, CRB Securities & Chief Compliance Officer) and Erica Willems (Chief Operating Officer - CRB Securities LLC).
    Who is part of Cross River Bank’s executive team?
    The executive team of Cross River Bank includes leaders such as Frank Goffreda (President & Chief Executive Officer), Christopher Kelm (Chief Operating Officer, CRB Securities & Chief Compliance Officer), Erica Willems (Chief Operating Officer - CRB Securities LLC) and other senior executives.
    How many executives does Cross River Bank have?
    Cross River Bank has 10 executives leading key business areas.
    What roles are included in Cross River Bank’s leadership team?
    The leadership team of Cross River Bank includes roles such as President & Chief Executive Officer, Chief Operating Officer, CRB Securities & Chief Compliance Officer, Chief Operating Officer - CRB Securities LLC, Chief Information Officer, Chief Technology Officer.