Cross River Bank Executive and Leadership Team

August, 2026

Leadership Overview

Cross River Bank has 10 executives leading key functions including strategy, technology, operations, human resources, and legal compliance.

Committed to modernizing financial services, Cross River Bank delivers innovative banking products and personal loan solutions to a diverse client base while maintaining a robust, technology-driven infrastructure for long-term market stability.

Leadership Roles at Cross River Bank

  • President & Chief Executive Officer - Frank Goffreda
  • Chief Operating Officer, CRB Securities & Chief Compliance Officer - Christopher Kelm
  • Chief Operating Officer - CRB Securities LLC - Erica Willems
  • Chief Technology Officer - Daniel Gabrieli
  • Chief of Staff - Anna Michel
  • Chief Information Officer - Michael Raff
  • Executive Vice President & Chief Technology Officer - Joel McCormick
  • Chief Human Resources Officer - Marc Miller
  • Senior Vice President, Chief of Staff and Head of Internal Audit Operations - Gina Holland
  • Chief Legal Officer, Executive VP & Corporate Secretary - Arlen Gelbard
  • Frank Goffreda - President & Chief Executive Officer

    Frank Goffreda, the President & Chief Executive Officer at Cross River Bank, directs the overarching strategic vision for the institution. Overseeing the expansion of personal and corporate banking products, the President & Chief Executive Officer ensures that the bank maintains a competitive edge within the New Jersey financial landscape. This leadership role involves constant collaboration with the Board to align institutional goals with evolving market demands. By prioritizing digital transformation and customer-centric service models, Frank Goffreda drives the organization toward sustainable growth. The President & Chief Executive Officer manages the integration of new financial technologies to enhance the efficiency of checking and savings services. Through rigorous oversight of corporate initiatives, the President & Chief Executive Officer secures the bank's position as a leader in the modern banking sector, fostering a culture of innovation and operational excellence across all departments.

    Christopher Kelm - Chief Operating Officer, CRB Securities & Chief Compliance Officer

    Christopher Kelm, the Chief Operating Officer, CRB Securities & Chief Compliance Officer at Cross River Bank, directs the operational activities of the securities division while overseeing the bank's regulatory compliance framework. Managing the intersection of securities operations and legal standards, the Chief Operating Officer, CRB Securities & Chief Compliance Officer ensures that all financial activities adhere to strict industry regulations. This role involves implementing robust compliance protocols that protect the bank's reputation and operational integrity. By overseeing the securities division, Christopher Kelm drives efficiency in investment-related services. The Chief Operating Officer, CRB Securities & Chief Compliance Officer collaborates with legal and operational teams to mitigate risk and ensure that all business practices meet the highest standards of accountability. Through the rigorous application of compliance policies, the Chief Operating Officer, CRB Securities & Chief Compliance Officer supports the bank's commitment to ethical and secure financial operations.
    Christopher Kelm

    Erica Willems - Chief Operating Officer - CRB Securities LLC

    Erica Willems, the Chief Operating Officer - CRB Securities LLC at Cross River Bank, manages the day-to-day operations of the securities subsidiary. Overseeing the execution of securities transactions, the Chief Operating Officer - CRB Securities LLC ensures that the division provides high-quality services to corporate clients. This role involves optimizing operational workflows to improve the speed and accuracy of financial processing. By focusing on the operational health of the securities arm, Erica Willems supports the bank's broader mission to deliver comprehensive financial products. The Chief Operating Officer - CRB Securities LLC coordinates with internal teams to ensure that all operational activities align with the bank's strategic goals. Through the management of daily business functions, the Chief Operating Officer - CRB Securities LLC enhances the efficiency of the securities division, ensuring that all client needs are met with precision and professional excellence.
    Erica Willems

    Daniel Gabrieli - Chief Technology Officer

    Daniel Gabrieli, the Chief Technology Officer at Cross River Bank, architects the digital infrastructure supporting the bank's core financial products. Managing the development of secure banking platforms, the Chief Technology Officer ensures that all personal and corporate loan systems operate with maximum efficiency. This role involves coordinating with engineering teams to implement scalable software solutions that meet the high-volume demands of modern finance. By overseeing the integration of advanced data processing tools, Daniel Gabrieli optimizes the user experience for all banking clients. The Chief Technology Officer maintains a focus on cybersecurity and system reliability, protecting sensitive financial data across the entire organization. Through the continuous refinement of technical architecture, the Chief Technology Officer supports the bank's mission to provide seamless, technology-enabled financial services, ensuring that the institution remains at the forefront of the digital banking revolution.

    Anna Michel - Chief of Staff

    Anna Michel, the Chief of Staff at Cross River Bank, coordinates executive operations and facilitates communication across the leadership team. Managing the flow of strategic information, the Chief of Staff ensures that departmental objectives align with the broader goals of the institution. This role involves overseeing high-priority projects that impact the bank's personal and corporate banking services. By streamlining internal processes, Anna Michel enhances the overall productivity of the executive office. The Chief of Staff acts as a primary liaison between the C-suite and various operational units, ensuring that critical business decisions receive timely execution. Through the management of organizational workflows, the Chief of Staff supports the bank's commitment to operational excellence and strategic growth. Anna Michel maintains a focus on organizational health, ensuring that the bank's internal structure remains agile and responsive to the needs of the financial market.

    Michael Raff - Chief Information Officer

    Michael Raff, the Chief Information Officer at Cross River Bank, manages the information systems and data governance frameworks that underpin the bank's financial services. Overseeing the integrity of banking data, the Chief Information Officer ensures that all information technology assets support the delivery of checking, savings, and loan products. This role involves directing the implementation of robust data management strategies to improve operational transparency and regulatory reporting. By optimizing information flow, Michael Raff enables the bank to make data-driven decisions that enhance market performance. The Chief Information Officer collaborates with other technology leaders to maintain a secure and efficient digital environment. Through the continuous improvement of information systems, the Chief Information Officer supports the bank's mission to provide reliable financial solutions, ensuring that all data-related processes remain compliant with industry standards and internal quality benchmarks.
    Michael Raff

    Joel McCormick - Executive Vice President & Chief Technology Officer

    Joel McCormick, the Executive Vice President & Chief Technology Officer at Cross River Bank, leads the development of advanced financial technology solutions. Overseeing the implementation of innovative banking platforms, the Executive Vice President & Chief Technology Officer ensures that the bank's digital offerings remain at the cutting edge of the industry. This role involves managing large-scale technical initiatives that expand the bank's reach in the personal and corporate loan markets. By driving the adoption of emerging technologies, Joel McCormick enhances the bank's ability to serve a diverse client base. The Executive Vice President & Chief Technology Officer coordinates with cross-functional teams to ensure that technical advancements align with the bank's long-term strategic objectives. Through the execution of complex technology projects, the Executive Vice President & Chief Technology Officer strengthens the bank's operational capabilities, ensuring that all digital services provide maximum value to customers.

    Marc Miller - Chief Human Resources Officer

    Marc Miller, the Chief Human Resources Officer at Cross River Bank, directs the talent acquisition and organizational development strategies that support the bank's workforce. Overseeing the recruitment of top-tier financial professionals, the Chief Human Resources Officer ensures that the bank maintains a high-performing team capable of delivering exceptional banking services. This role involves designing employee engagement programs that foster a culture of innovation and professional growth. By managing human capital, Marc Miller supports the bank's ability to scale its operations effectively. The Chief Human Resources Officer collaborates with other executives to align workforce capabilities with the bank's strategic objectives. Through the implementation of comprehensive HR policies, the Chief Human Resources Officer ensures that the organization attracts and retains the talent necessary to maintain its competitive position in the financial industry, ultimately driving the bank's long-term success.

    Gina Holland - Senior Vice President, Chief of Staff and Head of Internal Audit Operations

    Gina Holland, the Senior Vice President, Chief of Staff and Head of Internal Audit Operations at Cross River Bank, oversees the internal audit functions and provides strategic support to the executive leadership. Managing the audit process, the Senior Vice President, Chief of Staff and Head of Internal Audit Operations ensures that all financial operations remain transparent and compliant with internal policies. This role involves conducting rigorous assessments of business processes to identify areas for improvement and risk mitigation. By leading the internal audit team, Gina Holland supports the bank's commitment to operational integrity. The Senior Vice President, Chief of Staff and Head of Internal Audit Operations coordinates with other departments to ensure that audit findings lead to actionable improvements. Through the diligent oversight of internal audit operations, the Senior Vice President, Chief of Staff and Head of Internal Audit Operations strengthens the bank's governance framework and overall operational reliability.
    Arlen Gelbard, the Chief Legal Officer, Executive VP & Corporate Secretary at Cross River Bank, directs the legal strategy and corporate governance functions for the institution. Overseeing all legal matters, the Chief Legal Officer, Executive VP & Corporate Secretary ensures that the bank's products and services comply with complex financial regulations. This role involves managing corporate records and providing legal counsel to the Board of Directors. By navigating the legal landscape, Arlen Gelbard protects the bank's interests and supports its strategic initiatives. The Chief Legal Officer, Executive VP & Corporate Secretary collaborates with other executives to ensure that all business decisions align with legal requirements. Through the management of corporate governance, the Chief Legal Officer, Executive VP & Corporate Secretary maintains the bank's commitment to ethical conduct and regulatory compliance, ensuring that the institution operates within the highest standards of legal and corporate responsibility.
    Arlen Gelbard

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    Frequently Asked Questions Regarding Cross River Bank Top Executives and Leadership Team

    Who leads Cross River Bank?
    Cross River Bank is led by Frank Goffreda (President & Chief Executive Officer), along with executives such as Christopher Kelm (Chief Operating Officer, CRB Securities & Chief Compliance Officer) and Erica Willems (Chief Operating Officer - CRB Securities LLC).
    Who is part of Cross River Bank’s executive team?
    The executive team of Cross River Bank includes leaders such as Frank Goffreda (President & Chief Executive Officer), Christopher Kelm (Chief Operating Officer, CRB Securities & Chief Compliance Officer), Erica Willems (Chief Operating Officer - CRB Securities LLC) and other senior executives.
    How many executives does Cross River Bank have?
    Cross River Bank has 10 executives leading key business areas.
    What roles are included in Cross River Bank’s leadership team?
    The leadership team of Cross River Bank includes roles such as President & Chief Executive Officer, Chief Operating Officer, CRB Securities & Chief Compliance Officer, Chief Operating Officer - CRB Securities LLC, Chief Technology Officer, Chief of Staff.