Webster Bank Executive and Leadership Team

May, 2026

Leadership Overview

Webster Bank has 10 executives leading key functions including strategy, finance, risk management, human resources, and operations.

Driven by a commitment to community and innovation, Webster Bank provides comprehensive financial solutions, fostering economic growth and client success across the United States.

Leadership Roles at Webster Bank

  • Chairman, President & Chief Executive Officer - John Ciulla
  • Chief Financial Officer - Neal Holland
  • Senior Managing Director - Chief Financial Officer Consumer Banking - Craig Stark
  • President & Chief Operating Officer - Luis Massiani
  • Regional President - Scott Meves
  • Regional President, Stamford, Connecticut - Martin Anderson
  • Senior Vice President - Chief of Staff - James Coughlin
  • Chief Risk Officer & Chief Revenue Officer - Jason Schugel
  • Chief Human Resources Officer - Javier Evans
  • Executive Vice President & Chief Information Officer - Vikram Nafde
  • John Ciulla - Chairman, President & Chief Executive Officer

    John Ciulla, the Chairman, President & Chief Executive Officer at Webster Bank, directs the overarching corporate strategy and operational execution. Ciulla guides the institution's expansion across its Commercial Banking, HSA Bank, and Consumer Banking segments, ensuring alignment with market demands and regulatory frameworks. This leadership role involves setting the vision for financial product and service delivery to individuals, families, and businesses nationwide. By fostering key stakeholder relationships and driving innovation, John Ciulla ensures Webster Bank maintains its competitive edge and commitment to client prosperity. The Chairman, President & Chief Executive Officer's purview encompasses all aspects of the bank's performance, from financial health to market impact, solidifying its position as a trusted financial partner.
    John Ciulla

    Neal Holland - Chief Financial Officer

    Neal Holland, the Chief Financial Officer at Webster Bank, oversees all financial operations and strategic financial planning. Holland manages the fiscal health of the organization, directing capital allocation, financial reporting, and investor relations across the Commercial Banking, HSA Bank, and Consumer Banking segments. This critical role involves analyzing market trends and economic conditions to inform investment strategies and ensure sustainable profitability. By optimizing financial performance and managing risk, Neal Holland supports the bank's growth initiatives and operational efficiency. The Chief Financial Officer's responsibilities extend to treasury management, ensuring robust cash flow and liquidity to meet client and business needs, thereby reinforcing Webster Bank's stability and market confidence.
    Neal Holland

    Craig Stark - Senior Managing Director - Chief Financial Officer Consumer Banking

    Craig Stark, the Senior Managing Director - Chief Financial Officer Consumer Banking at Webster Bank, directs the financial strategy and performance specifically for the Consumer Banking division. Stark manages the financial operations, including budgeting, forecasting, and profitability analysis for consumer deposit and fee-based services, residential mortgages, and loan products. This focused role ensures the financial viability and growth of consumer-facing financial solutions. By closely monitoring market dynamics and consumer behavior, Craig Stark optimizes product pricing and service delivery to enhance customer acquisition and retention. The Senior Managing Director - Chief Financial Officer Consumer Banking's expertise is vital in driving financial success within this key segment of Webster Bank's operations.

    Luis Massiani - President & Chief Operating Officer

    Luis Massiani, the President & Chief Operating Officer at Webster Bank, directs the day-to-day operational activities and ensures efficient execution of business strategies. Massiani oversees the integration and optimization of processes across all segments, including Commercial Banking, HSA Bank, and Consumer Banking, driving operational excellence and service delivery. This role is crucial for managing the bank's infrastructure, supply chain, and internal systems to support client needs and business objectives. By enhancing operational efficiency and streamlining workflows, Luis Massiani contributes significantly to Webster Bank's profitability and client satisfaction. The President & Chief Operating Officer's leadership ensures that the bank's operational framework effectively supports its strategic growth and market presence.
    Luis Massiani

    Scott Meves - Regional President

    Scott Meves, the Regional President at Webster Bank, leads market strategy and business development within a designated geographic area. Meves oversees the expansion of Webster Bank's services, including Commercial Banking, HSA Bank, and Consumer Banking products, to meet the specific needs of regional clients and businesses. This leadership position involves building strong community relationships and driving market share growth through localized initiatives. By fostering client engagement and ensuring tailored service delivery, Scott Meves strengthens Webster Bank's presence and impact in key markets. The Regional President's focus on localized growth is essential for achieving the bank's broader national objectives.

    Martin Anderson - Regional President, Stamford, Connecticut

    Martin Anderson, the Regional President, Stamford, Connecticut at Webster Bank, spearheads market leadership and client engagement within the Stamford region. Anderson directs the strategic deployment of Webster Bank's comprehensive financial offerings, encompassing Commercial Banking, HSA Bank, and Consumer Banking solutions, to serve the local business and individual client base. This role emphasizes cultivating deep community ties and driving regional economic contribution through dedicated financial support. By ensuring localized service excellence and strategic market penetration, Martin Anderson enhances Webster Bank's reputation and operational footprint in Connecticut. The Regional President, Stamford, Connecticut's commitment to regional development is integral to the bank's overall success.

    James Coughlin - Senior Vice President - Chief of Staff

    James Coughlin, the Senior Vice President - Chief of Staff at Webster Bank, provides strategic support and operational coordination across executive functions. Coughlin facilitates the execution of key initiatives, manages cross-departmental projects, and ensures seamless communication between leadership and operational teams. This role is pivotal in translating strategic objectives into actionable plans for the Commercial Banking, HSA Bank, and Consumer Banking segments. By streamlining processes and enhancing organizational efficiency, James Coughlin supports the bank's overall mission. The Senior Vice President - Chief of Staff's involvement ensures that strategic priorities are effectively implemented, contributing to Webster Bank's consistent performance and client service excellence.

    Jason Schugel - Chief Risk Officer & Chief Revenue Officer

    Jason Schugel, the Chief Risk Officer & Chief Revenue Officer at Webster Bank, holds dual responsibility for safeguarding the institution's financial integrity and driving revenue growth. Schugel establishes and enforces robust risk management frameworks across all business lines, including Commercial Banking, HSA Bank, and Consumer Banking, mitigating potential financial and operational hazards. Concurrently, Schugel spearheads revenue generation strategies, identifying new market opportunities and optimizing sales performance to expand the bank's client base and service offerings. This integrated approach ensures that growth initiatives are pursued responsibly and sustainably. The Chief Risk Officer & Chief Revenue Officer's leadership is essential for balancing prudent risk-taking with aggressive market expansion, securing Webster Bank's long-term financial success.
    Jason Schugel

    Javier Evans - Chief Human Resources Officer

    Javier Evans, the Chief Human Resources Officer at Webster Bank, directs all human capital strategies and organizational development initiatives. Evans is responsible for attracting, retaining, and developing a high-performing workforce across the Commercial Banking, HSA Bank, and Consumer Banking segments. This includes designing competitive compensation and benefits programs, fostering a positive and inclusive workplace culture, and implementing talent management systems. By aligning HR strategies with business objectives, Javier Evans ensures that Webster Bank possesses the skilled personnel necessary to achieve its strategic goals. The Chief Human Resources Officer's leadership is fundamental to cultivating employee engagement and supporting the bank's mission of client service and community impact.
    Javier Evans

    Vikram Nafde - Executive Vice President & Chief Information Officer

    Vikram Nafde, the Executive Vice President & Chief Information Officer at Webster Bank, leads the technology strategy and digital transformation efforts. Nafde oversees the development and implementation of innovative IT solutions that support the bank's operations across Commercial Banking, HSA Bank, and Consumer Banking. This includes managing cybersecurity, data infrastructure, and digital banking platforms to ensure secure, efficient, and user-friendly services. By driving technological advancements, Vikram Nafde enhances operational efficiency and customer experience, positioning Webster Bank at the forefront of digital finance. The Executive Vice President & Chief Information Officer's vision is critical for maintaining a robust and scalable technology ecosystem that supports the bank's growth and client needs.

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    Frequently Asked Questions Regarding Webster Bank Top Executives and Leadership Team

    Who leads Webster Bank?
    Webster Bank is led by John Ciulla (Chairman, President & Chief Executive Officer), along with executives such as Neal Holland (Chief Financial Officer) and Craig Stark (Senior Managing Director - Chief Financial Officer Consumer Banking).
    Who is part of Webster Bank’s executive team?
    The executive team of Webster Bank includes leaders such as John Ciulla (Chairman, President & Chief Executive Officer), Neal Holland (Chief Financial Officer), Craig Stark (Senior Managing Director - Chief Financial Officer Consumer Banking) and other senior executives.
    How many executives does Webster Bank have?
    Webster Bank has 10 executives leading key business areas.
    What roles are included in Webster Bank’s leadership team?
    The leadership team of Webster Bank includes roles such as Chairman, President & Chief Executive Officer, Chief Financial Officer, Senior Managing Director - Chief Financial Officer Consumer Banking, President & Chief Operating Officer, Regional President.