Crawford & Company Executive and Leadership Team

Bruce Swain, the President & Chief Executive Officer at Crawford & Company, directs the overarching corporate strategy and operational execution for the global claims management provider. Swain's leadership focuses on driving profitable growth and enhancing shareholder value by optimizing service delivery across all business segments. This executive guides the company's expansion into new markets and the development of innovative solutions that address the evolving needs of the insurance industry. Swain ensures alignment between departmental objectives and the company's mission to provide superior claims handling and outsourcing services. The President & Chief Executive Officer's role involves close collaboration with the Board of Directors to set long-term strategic goals and maintain financial integrity. By fostering a culture of accountability and client-centricity, Bruce Swain champions the company's commitment to operational excellence and client satisfaction worldwide.

Michael Hoberman, the Chief Executive Officer, Operations (US) at Crawford & Company, directs all operational activities within the United States, focusing on claims management and outsourcing solutions. Hoberman's leadership drives service excellence and operational efficiency across the U.S. market, ensuring seamless claims processing and client satisfaction. This executive oversees the strategic deployment of resources and personnel to meet the diverse needs of insurance clients. The Chief Executive Officer, Operations (US) role involves implementing best practices in claims handling, fostering innovation in service delivery, and managing key client relationships. Hoberman collaborates with the global leadership team to align U.S. operations with the company's overall strategic objectives. By focusing on operational performance and continuous improvement, Michael Hoberman strengthens Crawford & Company's market position and commitment to delivering exceptional value.

Holly Boudreau, the Chief Financial Officer at Crawford & Company, manages all financial operations, including accounting, treasury, and investor relations. Boudreau's responsibilities encompass financial planning, budgeting, and risk management to ensure the company's fiscal health and stability. This executive oversees the allocation of capital and drives initiatives to improve financial performance and operational efficiency across the organization. The Chief Financial Officer plays a critical part in shaping the company's financial strategy, supporting mergers and acquisitions, and ensuring compliance with regulatory requirements. Boudreau works closely with other senior leaders to provide financial insights that inform strategic decision-making. By maintaining robust financial controls and transparent reporting, Holly Boudreau supports Crawford & Company's commitment to sustainable growth and delivering value to stakeholders.

Paul Kottler, the President, U. S. Loss Adjusting at Crawford & Company, directs the strategic vision and operational management for the U.S. loss adjusting division. Kottler's leadership focuses on delivering expert claims adjusting services to insurance carriers and their policyholders across the United States. This executive oversees a team of adjusters, ensuring adherence to industry best practices, regulatory compliance, and client service standards. The President, U. S. Loss Adjusting role involves developing strategies to enhance efficiency, accuracy, and responsiveness in claims handling. Kottler works to expand the division's service offerings and market reach, fostering strong client relationships. By driving operational excellence and innovation within the U.S. loss adjusting sector, Paul Kottler reinforces Crawford & Company's reputation for superior claims management.

Daniel Graybill, the President, Praxis Risk Services, Subrogation (US) at Crawford & Company, leads the strategic direction and operational execution for the U.S. Praxis Risk Services and Subrogation units. Graybill's focus is on delivering specialized risk management and subrogation solutions to clients, optimizing recovery processes and mitigating financial exposure. This executive oversees the development and implementation of innovative strategies that enhance client outcomes and drive business growth within these specialized service areas. The President, Praxis Risk Services, Subrogation (US) role involves managing key client partnerships, ensuring service quality, and fostering a culture of expertise and continuous improvement. Graybill collaborates with other divisional leaders to integrate these services effectively into Crawford & Company's broader offerings. Through dedicated leadership, Daniel Graybill strengthens the company's capabilities in complex risk and recovery services.

Brooke Hill, the President at Crawford & Company, oversees key strategic initiatives and operational functions critical to the company's sustained growth and market leadership. Hill's responsibilities encompass driving performance across various business units, ensuring alignment with the company's core mission of providing comprehensive claims management and outsourcing solutions. This executive focuses on enhancing client relationships and expanding service capabilities to meet the dynamic demands of the insurance industry. The President role involves fostering collaboration among teams, promoting innovation, and ensuring operational efficiency throughout the organization. Brooke Hill works closely with the executive leadership team to identify new opportunities and navigate market challenges. By championing strategic objectives and operational excellence, Hill contributes significantly to Crawford & Company's ongoing success and commitment to client satisfaction.

Jemin Thakkar, the Global Chief Information Officer at Crawford & Company, leads the company's global technology strategy and digital transformation initiatives. Thakkar oversees the development and implementation of IT infrastructure, cybersecurity measures, and data management systems to support business operations worldwide. This executive is responsible for leveraging technology to enhance service delivery, improve operational efficiency, and drive innovation in claims management solutions. The Global Chief Information Officer plays a crucial role in ensuring the security and integrity of the company's information assets and in adopting cutting-edge technologies that provide a competitive advantage. Thakkar collaborates with business leaders across the organization to align technology roadmaps with strategic priorities. By driving technological advancement, Jemin Thakkar ensures Crawford & Company remains at the forefront of digital innovation in the insurance services sector.