Confluent Health Executive and Leadership Team

August, 2026

Leadership Overview

Confluent Health has 6 executives leading key functions including operations, financial strategy, strategic initiatives, marketing, occupational health, and human capital management.

Focused on transforming musculoskeletal care, Confluent Health prioritizes physical and occupational therapy as the primary solution for managing movement disorders across the United States.

Leadership Roles at Confluent Health

  • Chief Executive Officer, Fit For Work, WorkSTEPS - John Groves
  • Chief Financial Officer - Jeremy Burtel
  • Chief Operating Officer - Mark Steiger
  • Chief of Staff & Senior Director, Strategic Initiatives - Katherine Milam
  • Chief Marketing Officer, Confluent Health - Margaret Dietzel
  • Chief People Officer - John Lacy
  • John Groves - Chief Executive Officer, Fit For Work, WorkSTEPS

    John Groves, the Chief Executive Officer, Fit For Work, WorkSTEPS at Confluent Health, leads the specialized occupational health and injury prevention divisions. Overseeing the delivery of workplace safety and ergonomic solutions, the Chief Executive Officer, Fit For Work, WorkSTEPS ensures that industrial clients effectively manage musculoskeletal risks. John Groves architects programs that integrate clinical expertise directly into the workplace to prevent injuries before occurrence. By managing the growth of these specific business units, the Chief Executive Officer, Fit For Work, WorkSTEPS drives revenue through innovative occupational health services. This leadership role involves collaborating with corporate partners to design customized safety protocols that reduce workers' compensation costs. Through the expansion of service offerings, the Chief Executive Officer, Fit For Work, WorkSTEPS enhances the company's footprint in the industrial health sector. Ultimately, Groves secures the operational success of these critical divisions, reinforcing the company's commitment to comprehensive movement disorder management.

    Jeremy Burtel - Chief Financial Officer

    Jeremy Burtel, the Chief Financial Officer at Confluent Health, manages the fiscal health and long-term capital allocation strategies for the organization. Overseeing financial planning and analysis, the Chief Financial Officer ensures the company maintains the necessary liquidity to expand the network of physical and occupational therapy providers. Jeremy Burtel architects complex financial models that evaluate the viability of new acquisitions and clinical partnerships. By monitoring revenue cycles and cost structures, the Chief Financial Officer drives profitability while supporting the mission of providing accessible musculoskeletal care. This leadership role requires close coordination with the board to align investment strategies with corporate growth objectives. Through rigorous oversight of financial reporting, the Chief Financial Officer maintains transparency and regulatory compliance across all business units. Ultimately, Burtel secures the financial foundation required to sustain the company's position as a leader in the physical therapy industry.

    Mark Steiger - Chief Operating Officer

    Mark Steiger, the Chief Operating Officer at Confluent Health, directs all internal operational workflows to ensure physical therapy providers maintain high standards of patient care. Overseeing the integration of clinical practices across the national network, the Chief Operating Officer optimizes resource allocation to support musculoskeletal disorder management. Mark Steiger architects scalable systems that allow clinics to function efficiently while meeting rigorous quality benchmarks. By streamlining administrative processes, the Chief Operating Officer reduces overhead and enhances the overall patient experience. This leadership role involves constant collaboration with regional directors to ensure consistent service delivery across diverse markets. Through the implementation of advanced data analytics, the Chief Operating Officer monitors performance metrics to drive continuous improvement. Ultimately, Steiger secures operational excellence, ensuring the organization remains the premier choice for movement disorder treatment while maintaining robust growth trajectories across the entire healthcare system.
    Mark Steiger

    Katherine Milam - Chief of Staff & Senior Director, Strategic Initiatives

    Katherine Milam, the Chief of Staff & Senior Director, Strategic Initiatives at Confluent Health, coordinates high-priority projects that advance the company's mission of improving musculoskeletal health outcomes. Overseeing the execution of cross-functional initiatives, the Chief of Staff & Senior Director, Strategic Initiatives ensures alignment between executive leadership and operational teams. Katherine Milam architects strategic roadmaps that facilitate the integration of new therapy practices into the broader holding company structure. By managing complex project timelines, the Chief of Staff & Senior Director, Strategic Initiatives drives organizational agility and responsiveness to market shifts. This leadership role involves facilitating communication between departments to resolve bottlenecks and accelerate the adoption of best practices. Through the synthesis of operational data, the Chief of Staff & Senior Director, Strategic Initiatives provides actionable insights that inform long-term planning. Ultimately, Milam secures the successful delivery of key strategic goals that define the company's market impact.

    Margaret Dietzel - Chief Marketing Officer, Confluent Health

    Margaret Dietzel, the Chief Marketing Officer, Confluent Health at Confluent Health, directs the brand strategy and market positioning for the organization. Overseeing all outreach efforts, the Chief Marketing Officer, Confluent Health ensures that physical and occupational therapy providers receive recognition as the best first choice for musculoskeletal care. Margaret Dietzel architects comprehensive campaigns that educate patients and healthcare partners on the benefits of early intervention. By leveraging digital platforms and industry partnerships, the Chief Marketing Officer, Confluent Health expands the reach of the company's services across diverse regional markets. This leadership role involves analyzing consumer behavior to refine messaging and increase brand awareness. Through the development of targeted communication strategies, the Chief Marketing Officer, Confluent Health drives patient acquisition and strengthens the company's reputation. Ultimately, Dietzel secures a dominant market presence by effectively articulating the value proposition of the organization's clinical network.

    John Lacy - Chief People Officer

    John Lacy, the Chief People Officer at Confluent Health, directs the human capital strategy to attract and retain top-tier clinical and administrative talent. Overseeing talent acquisition, professional development, and organizational culture, the Chief People Officer ensures the workforce remains aligned with the company's mission of providing superior musculoskeletal care. John Lacy architects comprehensive training programs that empower physical and occupational therapists to excel in their roles. By fostering an inclusive and high-performance environment, the Chief People Officer drives employee engagement and reduces turnover across the national network. This leadership role involves implementing performance management systems that reward clinical excellence and operational efficiency. Through the development of robust leadership pipelines, the Chief People Officer prepares the organization for future growth and expansion. Ultimately, Lacy secures the human infrastructure necessary to maintain the company's status as an employer of choice within the healthcare industry.

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    Frequently Asked Questions Regarding Confluent Health Top Executives and Leadership Team

    Who leads Confluent Health?
    Confluent Health is led by John Groves (Chief Executive Officer, Fit For Work, WorkSTEPS), along with executives such as Jeremy Burtel (Chief Financial Officer) and Mark Steiger (Chief Operating Officer).
    Who is part of Confluent Health’s executive team?
    The executive team of Confluent Health includes leaders such as John Groves (Chief Executive Officer, Fit For Work, WorkSTEPS), Jeremy Burtel (Chief Financial Officer), Mark Steiger (Chief Operating Officer) and other senior executives.
    How many executives does Confluent Health have?
    Confluent Health has 6 executives leading key business areas.
    What roles are included in Confluent Health’s leadership team?
    The leadership team of Confluent Health includes roles such as Chief Executive Officer, Fit For Work, WorkSTEPS, Chief Financial Officer, Chief Operating Officer, Chief of Staff & Senior Director, Strategic Initiatives, Chief Marketing Officer, Confluent Health.