Child Care Resource Center Executive and Leadership Team

August, 2026

Leadership Overview

Child Care Resource Center has 6 executives leading key functions including strategy, operations, administration, human resources, leadership, and people management.

Committed to fostering early childhood development, Child Care Resource Center delivers essential education services and support systems across California to ensure families access high-quality care resources.

Leadership Roles at Child Care Resource Center

  • Chief Executive Officer - Mary Floyd
  • Chief Operating Officer - Ellen Cervantes
  • President - Donna Sneeringer
  • Vice President, Business Administration & (CAO Chief Administration Officer & Chief Information Officer - Roger Gagnon
  • Chief Human Resources Officer - Shirley Cameron
  • Vice President & Chief People Officer - Jose Ramos
  • Mary Floyd - Chief Executive Officer

    Mary Floyd, the Chief Executive Officer at Child Care Resource Center, directs the overarching strategic vision for early childhood education initiatives. Floyd architects long-term growth plans while ensuring alignment with the mission of providing accessible child care services throughout California. By collaborating with the Board, the Chief Executive Officer secures the necessary funding and community partnerships to expand service reach. Mary Floyd maintains rigorous standards for program quality, ensuring that every educational offering meets the developmental needs of children. The Chief Executive Officer monitors organizational performance metrics to drive operational excellence across all departments. Through consistent engagement with stakeholders, the Chief Executive Officer fosters a culture of innovation and accountability. This leadership role requires balancing complex regulatory requirements with the urgent needs of families. Ultimately, Floyd strengthens the organizational foundation to support sustainable impact within the early childhood development sector.

    Ellen Cervantes - Chief Operating Officer

    Ellen Cervantes, the Chief Operating Officer at Child Care Resource Center, manages the daily execution of child care and education programs. Cervantes optimizes internal workflows to ensure efficient service delivery across regional operations. By overseeing the implementation of standardized procedures, the Chief Operating Officer maintains high quality control for all educational resources. Ellen Cervantes coordinates with department heads to streamline resource allocation, ensuring that frontline staff possess the tools required for effective child development support. The Chief Operating Officer evaluates operational data to identify bottlenecks and implements scalable solutions that enhance service accessibility. This role involves managing complex logistics to support the diverse needs of families within the California service area. Through meticulous oversight of program delivery, the Chief Operating Officer drives organizational efficiency. Cervantes ensures that operational outputs remain consistent with the core mission of providing high-quality child care and educational support.
    Ellen Cervantes

    Donna Sneeringer - President

    Donna Sneeringer, the President at Child Care Resource Center, drives external advocacy and community engagement efforts. Sneeringer architects partnerships with government agencies and private stakeholders to secure support for early childhood education initiatives. The President represents the organization in public forums, articulating the importance of accessible child care and development services. Donna Sneeringer monitors legislative trends that impact the industry and ensures that the organization remains at the forefront of policy discussions. By building strong coalitions, the President expands the influence of the organization and secures resources for program expansion. This leadership role involves high-level communication with donors and community leaders to promote the mission of the organization. Through strategic outreach, the President ensures that the needs of families remain a priority in public discourse. Sneeringer provides the vision necessary to navigate the complex landscape of social services and educational policy.

    Roger Gagnon - Vice President, Business Administration & (CAO Chief Administration Officer & Chief Information Officer

    Roger Gagnon, the Vice President, Business Administration & (CAO Chief Administration Officer & Chief Information Officer at Child Care Resource Center, directs the technological infrastructure and administrative frameworks. Gagnon architects secure data systems that protect sensitive family information while enabling seamless digital access to educational resources. The Vice President, Business Administration & (CAO Chief Administration Officer & Chief Information Officer manages the integration of enterprise software to improve organizational productivity. Roger Gagnon oversees the procurement of essential business tools and ensures that all administrative processes comply with state regulations. By modernizing the digital landscape, the Vice President, Business Administration & (CAO Chief Administration Officer & Chief Information Officer supports the broader mission of delivering efficient child care services. This role involves constant monitoring of cybersecurity threats and system performance to maintain operational continuity. Through strategic technology investments, Gagnon enhances the overall capacity of the organization to serve the community effectively.

    Shirley Cameron - Chief Human Resources Officer

    Shirley Cameron, the Chief Human Resources Officer at Child Care Resource Center, manages talent acquisition and workforce development strategies. Cameron architects comprehensive training programs that equip educators with the skills necessary for high-quality child development instruction. The Chief Human Resources Officer oversees employee relations and ensures that the organizational culture promotes inclusivity and professional growth. Shirley Cameron implements performance management systems that align individual contributions with the broader mission of the organization. By fostering a supportive work environment, the Chief Human Resources Officer reduces turnover and maintains a highly skilled workforce dedicated to early childhood education. This role involves navigating complex labor regulations and developing competitive compensation structures to attract top talent. Through strategic workforce planning, the Chief Human Resources Officer ensures that the organization possesses the human capital required to meet the evolving demands of families across the California region.

    Jose Ramos - Vice President & Chief People Officer

    Jose Ramos, the Vice President & Chief People Officer at Child Care Resource Center, directs organizational development and employee engagement initiatives. Ramos architects programs that prioritize staff well-being and professional satisfaction within the child care sector. The Vice President & Chief People Officer manages internal communications to ensure that all team members remain aligned with the core values of the organization. Jose Ramos designs initiatives that promote diversity and equity, ensuring that the workforce reflects the communities served. By focusing on the human element of the business, the Vice President & Chief People Officer enhances the overall effectiveness of the educational teams. This role involves analyzing employee feedback to drive continuous improvement in workplace culture. Through strategic people management, Ramos supports the retention of dedicated professionals who provide essential services to families. The Vice President & Chief People Officer ensures that the organization remains a premier employer in the early childhood development field.

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    Frequently Asked Questions Regarding Child Care Resource Center Top Executives and Leadership Team

    Who leads Child Care Resource Center?
    Child Care Resource Center is led by Mary Floyd (Chief Executive Officer), along with executives such as Ellen Cervantes (Chief Operating Officer) and Donna Sneeringer (President).
    Who is part of Child Care Resource Center’s executive team?
    The executive team of Child Care Resource Center includes leaders such as Mary Floyd (Chief Executive Officer), Ellen Cervantes (Chief Operating Officer), Donna Sneeringer (President) and other senior executives.
    How many executives does Child Care Resource Center have?
    Child Care Resource Center has 6 executives leading key business areas.
    What roles are included in Child Care Resource Center’s leadership team?
    The leadership team of Child Care Resource Center includes roles such as Chief Executive Officer, Chief Operating Officer, President, Vice President, Business Administration & (CAO Chief Administration Officer & Chief Information Officer, Chief Human Resources Officer.