Child Care Resource Center Executive and Leadership Team

Mary Floyd, the Chief Executive Officer at Child Care Resource Center, directs the overarching strategic vision for all child development and education initiatives. Overseeing the organization's mission to provide high-quality care, the Chief Executive Officer ensures alignment between community needs and internal service delivery. This leadership role involves managing complex stakeholder relationships and driving the expansion of programs across the California region. By prioritizing sustainable growth and operational excellence, Mary Floyd directly impacts the quality of early childhood education provided to thousands of families. The Chief Executive Officer maintains rigorous standards for program efficacy, ensuring that every initiative supports the long-term development of children. Through consistent engagement with the Board and community partners, the Chief Executive Officer secures the resources necessary to advance the organization's core objectives while fostering a culture of innovation and dedicated service within the entire agency.

Ellen Cervantes, the Chief Operating Officer at Child Care Resource Center, manages the daily execution of child care and education service delivery. Overseeing the operational infrastructure, the Chief Operating Officer ensures that all programs function efficiently to meet the needs of families throughout the region. This leadership role involves optimizing internal workflows and coordinating cross-departmental efforts to maintain high service standards. By streamlining resource allocation, Ellen Cervantes directly supports the organization's ability to scale its impact in the early childhood development sector. The Chief Operating Officer monitors performance metrics to identify areas for improvement, ensuring that operational processes remain agile and responsive to changing community demands. Through meticulous oversight of service delivery models, the Chief Operating Officer guarantees that the agency remains a reliable partner for families, consistently delivering high-quality educational support while maintaining fiscal responsibility and operational integrity across all service sites.

Roger Gagnon, the Vice President, Business Administration & (CAO Chief Administration Officer & Chief Information Officer at Child Care Resource Center, architects the digital infrastructure and administrative frameworks supporting the agency. Overseeing the integration of information technology and business systems, the Vice President, Business Administration & (CAO Chief Administration Officer & Chief Information Officer ensures that data security and operational efficiency remain top priorities. This leadership role involves managing the technological roadmap to support educational service delivery and administrative accuracy. By implementing scalable software solutions, Roger Gagnon directly enhances the organization's capacity to manage complex child care data and reporting requirements. The Vice President, Business Administration & (CAO Chief Administration Officer & Chief Information Officer coordinates with other executive leaders to align technical capabilities with the broader mission of the agency. Through the modernization of administrative processes, the Vice President, Business Administration & (CAO Chief Administration Officer & Chief Information Officer secures the technological foundation necessary for long-term organizational success.

Shirley Cameron, the Chief Human Resources Officer at Child Care Resource Center, directs talent acquisition and workforce development strategies focused on early childhood education professionals. Overseeing the recruitment and retention of specialized staff, the Chief Human Resources Officer ensures that the agency maintains a high-caliber team capable of delivering quality care. This leadership role involves designing comprehensive training programs and fostering a supportive workplace culture that aligns with the organization's mission. By optimizing performance management systems, Shirley Cameron directly impacts the professional growth of educators and administrative personnel. The Chief Human Resources Officer collaborates with leadership to address staffing needs across the California region, ensuring that service delivery remains consistent and effective. Through the implementation of robust employee engagement initiatives, the Chief Human Resources Officer strengthens the internal workforce, ultimately enhancing the quality of services provided to children and families throughout the community.

Lisseth Zouhbi, the Chief Human Resources Officer at Child Care Resource Center, manages organizational compliance and employee relations to support the agency's educational mission. Overseeing the development of internal policies and labor standards, the Chief Human Resources Officer ensures that all personnel practices adhere to regulatory requirements and industry best practices. This leadership role involves resolving complex workplace issues and promoting a culture of equity and professional development. By refining compensation and benefits structures, Lisseth Zouhbi directly contributes to the stability and morale of the workforce. The Chief Human Resources Officer works closely with the executive team to align human capital strategies with the agency's long-term goals for child development and family support. Through the continuous improvement of HR operations, the Chief Human Resources Officer ensures that the organization remains an employer of choice, attracting and retaining the talent necessary to fulfill the mission of providing exceptional child care services.

Jose Ramos, the Vice President & Chief People Officer at Child Care Resource Center, drives organizational culture and leadership development initiatives. Overseeing the strategic alignment of human capital with the agency's core values, the Vice President & Chief People Officer ensures that the workforce remains motivated and mission-driven. This leadership role involves designing programs that enhance employee well-being and professional efficacy across all departments. By fostering an inclusive environment, Jose Ramos directly supports the retention of skilled professionals dedicated to early childhood education. The Vice President & Chief People Officer collaborates with other executives to build a cohesive organizational identity that resonates with staff and community stakeholders. Through the implementation of innovative people-centric strategies, the Vice President & Chief People Officer strengthens the agency's internal capacity to deliver high-quality services. This focus on human capital development ensures that the organization remains well-positioned to meet the evolving needs of families and children in the region.