Leadership Overview
Chick-fil-A has 9 executives leading key functions including strategy, marketing, operations, finance, human resources, and people.
Driven by a commitment to freshly prepared food and community engagement, Chick-fil-A operates a franchise model with over 2,500 locations, focusing on distinctive menu items and a unique service model within the fast-food restaurant industry.
Driven by a commitment to freshly prepared food and community engagement, Chick-fil-A operates a franchise model with over 2,500 locations, focusing on distinctive menu items and a unique service model within the fast-food restaurant industry.
Leadership Roles at Chick-fil-A
Dan Cathy - Chairman & Chief Executive Officer
Dan Cathy, the Chairman & Chief Executive Officer at Chick-fil-A, directs the overarching strategy and vision for the restaurant company. Cathy guides the franchise model's expansion, ensuring alignment with the core mission of serving freshly prepared food and fostering community connections across more than 2,500 locations. This leadership role involves setting the tone for operational excellence and maintaining the distinctive service model that defines the brand in the fast-food industry. Cathy's strategic direction influences menu development and the company's approach to international presence and mobile ordering capabilities. The Chairman & Chief Executive Officer ensures the long-term sustainability and growth of the privately held company, reinforcing its reputation for quality and customer engagement. By focusing on core values, Dan Cathy drives the company's continued success and market impact.

Liliana Sequera - Chief Financial Officer
Liliana Sequera, the Chief Financial Officer at Chick-fil-A, manages the company's financial health and strategic fiscal planning. Sequera oversees all financial operations, including budgeting, forecasting, and investment strategies that support the expansion of over 2,500 locations and international growth initiatives. This role is crucial for maintaining the financial stability of the privately held company, ensuring resources are allocated effectively to support operational excellence and the development of new service models like mobile app ordering. The Chief Financial Officer provides critical financial insights to guide executive decision-making, reinforcing Chick-fil-A's competitive position in the restaurant industry. By ensuring sound financial management, Liliana Sequera underpins the company's long-term viability and its ability to uphold its commitment to community and quality.
Cherina Tidwell-Watson - Chief Operating Officer
Cherina Tidwell-Watson, the Chief Operating Officer at Chick-fil-A, directs the operational execution and efficiency across the company's extensive network of restaurants. Tidwell-Watson focuses on optimizing the service model and ensuring the consistent delivery of freshly prepared food, a cornerstone of the Chick-fil-A brand. This leadership position involves overseeing the day-to-day functions that support over 2,500 locations, maintaining high standards of quality and customer experience. The Chief Operating Officer plays a critical part in scaling operations to accommodate international expansion and the integration of mobile app ordering systems. By driving operational excellence, Cherina Tidwell-Watson ensures that the franchise model operates smoothly and effectively, reinforcing Chick-fil-A's standing in the fast-food industry.
Joseph Leone - Chief Operating Officer, Multiple Chick-fil-A Restaurants
Joseph Leone, the Chief Operating Officer, Multiple Chick-fil-A Restaurants at Chick-fil-A, spearheads operational strategies for a significant portfolio of restaurant locations. Leone focuses on enhancing the customer experience and ensuring the consistent delivery of freshly prepared food, aligning with the company's core values across numerous franchise operations. This role involves direct oversight of operational performance, driving efficiency and upholding the distinctive service model that characterizes Chick-fil-A. The Chief Operating Officer, Multiple Chick-fil-A Restaurants plays a key part in supporting the franchise model's success and ensuring adherence to brand standards. By optimizing operations at the restaurant level, Joseph Leone contributes directly to the company's reputation for quality and service within the fast-food industry.
Chris Sowell - Chief Operating Officer (Fox Valley & South Naperville)
Chris Sowell, the Chief Operating Officer (Fox Valley & South Naperville) at Chick-fil-A, directs operational execution within specific geographic regions, ensuring adherence to the company's high standards. Sowell focuses on optimizing the service model and maintaining the quality of freshly prepared food for customers in the Fox Valley and South Naperville areas. This leadership role involves managing the day-to-day functions of these multiple franchise locations, reinforcing the distinctive customer experience Chick-fil-A is known for. The Chief Operating Officer (Fox Valley & South Naperville) plays a vital part in the success of these specific restaurants, contributing to the overall brand reputation within the fast-food industry. By ensuring operational excellence locally, Chris Sowell supports the company's commitment to community and service.
Robert Osborne - President
Robert Osborne, the President at Chick-fil-A, holds a pivotal leadership position overseeing key aspects of the company's strategic direction and operational execution. Osborne guides initiatives that support the expansion and success of the franchise model, ensuring alignment with Chick-fil-A's core mission of serving freshly prepared food and fostering community connections. This role involves driving operational excellence across numerous locations and contributing to the development of service models that enhance customer experience, including mobile app ordering. The President plays a crucial part in maintaining the company's distinctive brand identity and its reputation within the fast-food restaurant industry. By focusing on strategic growth and operational integrity, Robert Osborne reinforces Chick-fil-A's commitment to quality and its sustained market leadership.
Michael Lage - Chief Marketing Officer
Michael Lage, the Chief Marketing Officer at Chick-fil-A, architects and executes comprehensive marketing strategies that enhance brand visibility and customer engagement. Lage oversees the development of campaigns that highlight the company's signature chicken sandwich and its commitment to community involvement, reaching customers across over 2,500 locations in the United States and Canada. This role involves leveraging insights from mobile app ordering data and market trends to refine promotional efforts and maintain the distinctive menu appeal. The Chief Marketing Officer ensures consistent brand messaging across all platforms, reinforcing Chick-fil-A's reputation within the competitive fast-food restaurant industry. By driving innovative marketing initiatives, Michael Lage supports the company's growth objectives and strengthens its connection with local communities.

Amanda Woodward - Chief Human Resources Officer
Amanda Woodward, the Chief Human Resources Officer at Chick-fil-A, leads the strategic direction for all human capital initiatives, ensuring a robust and supportive work environment. Woodward oversees talent acquisition, development, and retention programs designed to attract and maintain a high-performing workforce across the company's extensive franchise network. This role is critical in fostering the company culture that emphasizes service, community, and operational excellence, aligning with Chick-fil-A's distinctive brand identity. The Chief Human Resources Officer ensures compliance with labor laws and develops policies that support employee well-being and professional growth. By focusing on people operations, Amanda Woodward strengthens the foundation of the company, enabling sustained success and reinforcing its reputation in the fast-food restaurant industry.
Kimberly Felipe - Chief Operations Officer
Kimberly Felipe, the Chief Operations Officer at Chick-fil-A, drives operational strategies that enhance efficiency and customer satisfaction across the company's vast restaurant network. Felipe focuses on refining the service model and ensuring the consistent delivery of freshly prepared food, upholding the brand's commitment to quality. This leadership position involves overseeing the complex logistics of supporting over 2,500 locations, including international sites and the integration of mobile ordering technologies. The Chief Operations Officer plays a pivotal role in scaling operations to meet growing demand while maintaining the distinctive customer experience. By implementing best practices in operational management, Kimberly Felipe contributes significantly to Chick-fil-A's standing and continued growth within the competitive fast-food industry.
Lindsay Mawhorr - Chief People Officer
Lindsay Mawhorr, the Chief People Officer at Chick-fil-A, directs the comprehensive strategy for talent management and employee engagement across the organization. Mawhorr focuses on cultivating a positive and productive workplace culture that supports the company's mission of serving communities and delivering exceptional service. This role involves overseeing initiatives related to employee development, well-being, and fostering an environment where team members can thrive. The Chief People Officer ensures that human resources practices align with Chick-fil-A's core values and operational objectives, supporting the extensive franchise model. By prioritizing people-centric strategies, Lindsay Mawhorr strengthens the company's workforce, reinforcing its reputation for outstanding service and its commitment to its employees within the fast-food restaurant industry.
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