Carelon Executive and Leadership Team

Abigail Milloy, the Staff Vice President & Performance & Execution To The Chief of Staff & President at Carelon, directs the execution of strategic priorities and monitors performance across the executive office. Milloy oversees the implementation of operational frameworks that support the President's vision for integrated healthcare. By managing complex workflows and ensuring accountability, the Staff Vice President & Performance & Execution To The Chief of Staff & President drives the successful delivery of organizational objectives. This leadership role involves facilitating communication between the President and various business units to ensure alignment on key performance indicators. Abigail Milloy analyzes operational data to identify areas for improvement and supports the scaling of people-first care models. Through the coordination of high-impact projects, the Staff Vice President & Performance & Execution To The Chief of Staff & President ensures that the organization remains agile and responsive to market needs. Ultimately, Milloy secures operational success by bridging strategy and execution.

Mette Jorgensen, the Chief of Staff To Carelon Clinical Excellence President and Chief Marketing Officer at Carelon, manages the strategic intersection of clinical excellence and market positioning. Jorgensen oversees the coordination of initiatives that promote the company's value-based care models to external stakeholders. By aligning clinical messaging with market demands, the Chief of Staff To Carelon Clinical Excellence President and Chief Marketing Officer drives the expansion of the organization's brand presence. This leadership role involves facilitating collaboration between clinical teams and marketing departments to ensure that service offerings resonate with health plans and providers. Mette Jorgensen monitors the performance of marketing campaigns and clinical outreach programs to ensure they meet growth targets. Through the integration of clinical insights into marketing strategies, the Chief of Staff To Carelon Clinical Excellence President and Chief Marketing Officer supports the company's mission to simplify healthcare. Ultimately, Jorgensen secures market leadership by effectively communicating the value of integrated care solutions.

Briana Duffy, the Market President at Carelon, directs regional operations and oversees the delivery of healthcare services within specific market territories. Duffy manages relationships with local health plans, providers, and government agencies to ensure the successful implementation of Carelon's care models. By analyzing regional market dynamics, the Market President drives the adoption of digital tools and personalized care services tailored to local needs. This leadership role involves overseeing the financial performance and operational quality of regional initiatives. Briana Duffy ensures that all market activities align with the company's broader mission of improving whole-person health and reducing systemic complexity. Through the management of local partnerships, the Market President supports the expansion of value-based care across diverse geographic areas. Ultimately, Duffy secures the organization's competitive position by delivering high-quality, affordable healthcare solutions that address the unique challenges of the regional populations served.

Bernisha McNabb, the President SCDA of Okaloosa County at Carelon, directs the administration and strategic oversight of specialized community and development initiatives within the designated county. McNabb oversees the implementation of local programs that connect individuals to essential healthcare services and support systems. By coordinating with community stakeholders and local agencies, the President SCDA of Okaloosa County drives the delivery of accessible, people-first care models. This leadership role involves managing local operations to ensure that services meet the specific needs of the community while adhering to the company's quality standards. Bernisha McNabb monitors the impact of these programs on local health outcomes and adjusts strategies to improve service delivery. Through the management of community-based partnerships, the President SCDA of Okaloosa County supports the organization's mission to simplify healthcare experiences. Ultimately, McNabb secures the effectiveness of local care delivery by fostering strong relationships and maintaining operational excellence at the community level.

Swami Subramaniam, the Chief Information Officer at Carelon, directs the enterprise-wide digital infrastructure and technology roadmap. Subramaniam oversees the integration of complex data systems to ensure seamless connectivity across healthcare stakeholders, including health plans and providers. By architecting scalable cloud solutions and advanced analytics platforms, the Chief Information Officer drives the digital transformation necessary to support whole-person health initiatives. This leadership role involves managing cybersecurity protocols and optimizing software delivery to enhance the efficiency of clinical operations. Through the implementation of robust digital tools, Subramaniam enables the organization to reduce systemic complexity and improve care delivery. The Chief Information Officer maintains alignment with the broader corporate mission by ensuring that technology investments directly support value-based care models. Ultimately, Subramaniam secures the technological foundation required for Carelon to deliver high-quality, affordable healthcare services across diverse market segments.

Maitreya Bhoopalam, the Chief of Staff at Carelon, manages executive operations and facilitates strategic alignment across the leadership team. Bhoopalam coordinates cross-functional initiatives to ensure that organizational goals remain synchronized with the company's commitment to integrated healthcare solutions. By streamlining communication channels and overseeing high-priority projects, the Chief of Staff drives operational excellence and supports the execution of long-term business objectives. This role involves analyzing performance metrics and providing actionable insights to senior leadership to optimize decision-making processes. Maitreya Bhoopalam maintains a focus on removing operational bottlenecks, thereby allowing the organization to scale its people-first care models effectively. Through rigorous oversight of internal workflows, the Chief of Staff ensures that resources are allocated efficiently to meet the needs of health plans and government agencies. Ultimately, Bhoopalam fosters a collaborative environment that empowers the entire organization to achieve superior clinical outcomes.

Todd Peters, the Chief of Staff & Director, Business Strategy Plan Clinical Pharmacy Services at Carelon, architects the strategic framework for pharmacy operations and clinical service delivery. Peters oversees the development of business plans that integrate pharmacy services into the broader whole-person health model. By analyzing market trends and clinical data, the Director drives the expansion of doorstep prescription delivery and medication management programs. This leadership role involves collaborating with health plans and life science organizations to enhance the affordability and accessibility of pharmaceutical care. Todd Peters ensures that strategic initiatives align with the company's goal of simplifying end-to-end healthcare experiences. Through the management of complex pharmacy workflows, the Director supports the reduction of overall healthcare costs while maintaining high quality standards. Ultimately, Peters secures the operational success of clinical pharmacy services by bridging the gap between strategic planning and daily execution.

Neelima Annam, the Chief Information Officer, Carelon Specialty Care at Carelon, directs the technological strategy specifically tailored for specialty care delivery. Annam oversees the deployment of digital platforms that support the management of complex and chronic conditions. By leveraging clinical insights and data analytics, the Chief Information Officer, Carelon Specialty Care drives the creation of personalized care journeys for patients requiring specialized interventions. This leadership role involves integrating advanced research tools into clinical workflows to improve diagnostic accuracy and treatment efficacy. Neelima Annam ensures that specialty care systems remain interoperable with broader health plan operations, facilitating a cohesive experience for providers and patients alike. Through the optimization of digital health solutions, the Chief Information Officer, Carelon Specialty Care supports the organization's mission to provide value-based care. Ultimately, Annam enhances the scalability of specialty services by implementing robust, data-centric technology architectures.

Heather Russo, the Chief of Staff & Director, Process Improvement At Carelon Pi Solutions at Carelon, leads initiatives focused on operational efficiency and continuous improvement. Russo oversees the identification and elimination of systemic inefficiencies within healthcare delivery processes. By applying lean methodologies and data-driven analysis, the Director, Process Improvement At Carelon Pi Solutions drives the optimization of internal workflows to reduce complexity for health plans and providers. This leadership role involves managing cross-departmental projects that enhance the quality and affordability of care. Heather Russo ensures that process improvements are sustainable and scalable across the organization's diverse service offerings. Through the implementation of standardized operational frameworks, the Director, Process Improvement At Carelon Pi Solutions supports the company's goal of streamlining end-to-end healthcare experiences. Ultimately, Russo secures long-term operational excellence by fostering a culture of constant refinement and performance-based accountability.

Raymond Wilson, the Director, Planning and Performance and Chief of Staff at Carelon, manages the strategic planning cycle and monitors organizational performance metrics. Wilson oversees the alignment of departmental goals with the company's overarching mission to connect the healthcare system. By synthesizing performance data and market intelligence, the Director, Planning and Performance and Chief of Staff drives the development of actionable strategies that improve clinical and financial outcomes. This leadership role involves coordinating with executive leadership to track progress on key initiatives and ensure resource optimization. Raymond Wilson facilitates the translation of high-level vision into concrete operational plans that support health plans and employers. Through rigorous performance analysis, the Director, Planning and Performance and Chief of Staff identifies opportunities for growth and efficiency. Ultimately, Wilson secures the organization's ability to deliver consistent, high-quality care by maintaining a disciplined focus on strategic execution.