Carelon Executive and Leadership Team

Abigail Milloy, the Staff Vice President & To Carelon Health Chief of Staff & President at Carelon, manages strategic initiatives and organizational alignment for the health division. Milloy coordinates cross-functional efforts to streamline operations, ensuring that clinical services and digital tools remain focused on whole-person health outcomes. By overseeing internal communications and executive planning, the Staff Vice President & To Carelon Health Chief of Staff & President facilitates collaboration between clinical teams and administrative leadership. This role involves driving the execution of complex care models that address behavioral health challenges and chronic conditions. Abigail Milloy monitors performance metrics to ensure that service delivery meets quality standards across regional operations. Through rigorous oversight of business processes, the Staff Vice President & To Carelon Health Chief of Staff & President optimizes resource allocation to reduce costs. Milloy maintains a clear focus on the company mission to connect the care journey for individuals and providers.

Mette Jorgensen, the Chief of Staff To Carelon Clinical Excellence President and Chief Marketing Officer at Carelon, manages the strategic alignment between clinical excellence initiatives and market-facing communications. Jorgensen directs the coordination of executive projects that promote the company value proposition to health plans, employers, and providers. By overseeing the integration of clinical insights into marketing strategies, the Chief of Staff To Carelon Clinical Excellence President and Chief Marketing Officer ensures that the brand effectively communicates the benefits of whole-person health solutions. This leadership role involves facilitating collaboration between clinical leadership and marketing teams to drive engagement and market growth. Mette Jorgensen monitors the impact of strategic campaigns, ensuring that messaging remains consistent with the company commitment to quality and innovation. Through the management of executive priorities, the Chief of Staff To Carelon Clinical Excellence President and Chief Marketing Officer supports the delivery of value-based care models that simplify the healthcare experience.

Mark Cziraky, the President, At Carelon Research at Carelon, directs the research division to generate clinical insights that inform evidence-based care models. Cziraky architects research programs that leverage unmatched data and analytics to solve complex healthcare challenges. By overseeing the collaboration between researchers and clinical stakeholders, the President, At Carelon Research ensures that findings translate into actionable solutions for health plans and life science organizations. This leadership role involves driving the development of studies that validate the effectiveness of value-based care, ultimately improving patient outcomes. Mark Cziraky manages the strategic direction of research initiatives to support the company goal of making better care more affordable. Through the application of rigorous scientific methods, the President, At Carelon Research provides the evidence necessary to refine care journeys and reduce system complexity. Cziraky maintains a focus on innovation, ensuring that research outputs directly contribute to the company mission of whole-person health.

Bernisha McNabb, the President SCDA of Okaloosa County at Carelon, directs regional operations and community-based health initiatives. McNabb architects programs that connect local stakeholders with the broader Carelon ecosystem, ensuring that individuals receive personalized care tailored to regional needs. By overseeing the implementation of health services within the county, the President SCDA of Okaloosa County drives the adoption of digital tools and value-based care models. This leadership role involves managing partnerships with local providers and government agencies to improve health outcomes and reduce costs. Bernisha McNabb monitors the performance of regional programs, ensuring that service delivery remains consistent with the company mission of whole-person health. Through the coordination of local resources, the President SCDA of Okaloosa County supports the company goal of simplifying the healthcare experience. McNabb maintains a focus on community engagement, ensuring that the company remains responsive to the specific health challenges faced by the local population.

Robert Mandel, the President & Chief Medical Officer, Clinical Excellence & Carelon Health at Carelon, directs the clinical strategy and medical oversight for the organization. Mandel architects care models that prioritize whole-person health, ensuring that clinical services are integrated, effective, and patient-centered. By overseeing the clinical excellence division, the President & Chief Medical Officer, Clinical Excellence & Carelon Health drives the adoption of evidence-based practices across all health plans and provider networks. This leadership role involves collaborating with the C-suite to align medical strategy with digital innovation and operational goals. Robert Mandel manages the clinical quality standards that define the company approach to chronic condition management and behavioral health. Through the application of clinical insights, the President & Chief Medical Officer, Clinical Excellence & Carelon Health optimizes the care journey for individuals, ensuring that services remain affordable and high-quality. Mandel maintains a focus on improving outcomes by leveraging data and research to support clinical decision-making.

Swami Subramaniam, the Chief Information Officer at Carelon, directs the enterprise-wide digital infrastructure and technology roadmap. Subramaniam architects scalable platforms that integrate disparate healthcare data, ensuring seamless connectivity across health plans, providers, and government agencies. By overseeing the deployment of advanced analytics and cloud-based solutions, the Chief Information Officer drives operational efficiency and supports the delivery of value-based care. This leadership role involves managing complex cybersecurity frameworks to protect sensitive patient information while enabling digital transformation across North American markets. Through the implementation of robust software ecosystems, Subramaniam optimizes the end-to-end healthcare experience for diverse stakeholders. The Chief Information Officer maintains alignment with corporate goals by prioritizing innovation in digital health tools. Ultimately, Subramaniam secures the technological foundation necessary for the company to address chronic conditions and simplify healthcare delivery through high-performance computing and data-driven insights.

Todd Peters, the Chief of Staff & Director, Business Strategy Plan Clinical Pharmacy Services at Carelon, architects the strategic direction for pharmacy operations and clinical service integration. Peters oversees the development of business plans that enhance the accessibility of doorstep prescription delivery and medication management. By driving alignment between clinical pharmacy services and broader health plan operations, the Chief of Staff & Director, Business Strategy Plan Clinical Pharmacy Services ensures that patients receive high-quality, value-based care. This leadership role involves analyzing market trends to refine service models that address complex health needs. Todd Peters manages the implementation of strategic initiatives that simplify the pharmacy experience for individuals and life science organizations. Through the coordination of internal resources, the Chief of Staff & Director, Business Strategy Plan Clinical Pharmacy Services supports the company goal of reducing healthcare complexity. Peters maintains operational excellence by monitoring performance indicators and adjusting strategies to meet evolving market demands.

Neelima Annam, the Chief Information Officer, Carelon Specialty Care at Carelon, directs the technology strategy for specialized clinical services. Annam architects digital solutions that enable providers to deliver targeted care for complex and chronic conditions. By overseeing the integration of clinical data into user-friendly platforms, the Chief Information Officer, Carelon Specialty Care ensures that healthcare stakeholders access actionable insights. This leadership role involves managing the technical infrastructure that supports specialty care programs, driving improvements in patient outcomes through data-driven decision-making. Neelima Annam coordinates with clinical leaders to implement digital tools that streamline specialty care workflows and reduce administrative burdens. Through the application of advanced analytics, the Chief Information Officer, Carelon Specialty Care optimizes the delivery of personalized care models. Annam maintains a focus on technological innovation to ensure that specialty services remain affordable and accessible across the entire healthcare system, ultimately supporting the company mission of whole-person health.

Raymond Wilson, the Director, Planning and Performance and Chief of Staff at Carelon, oversees the operational planning and performance management frameworks. Wilson directs the analysis of business metrics to ensure that organizational goals align with the company mission of whole-person health. By coordinating executive priorities and managing internal performance reporting, the Director, Planning and Performance and Chief of Staff facilitates efficient decision-making across all departments. This leadership role involves identifying opportunities for process improvement to reduce complexity and manage costs without sacrificing quality. Raymond Wilson monitors the execution of strategic initiatives, ensuring that resources are deployed effectively to support health plans and providers. Through the synthesis of operational data, the Director, Planning and Performance and Chief of Staff provides the leadership team with the insights necessary to drive growth. Wilson maintains a focus on organizational agility, ensuring that the company remains responsive to the needs of individuals and healthcare stakeholders.