Leadership Overview
Bottomline has 10 executives leading key functions including strategy, marketing, revenue, finance, human resources, and technology.
Driven by innovation, Bottomline is dedicated to transforming how businesses manage payments, capture checks, automate document processes, and make business more efficient.
Driven by innovation, Bottomline is dedicated to transforming how businesses manage payments, capture checks, automate document processes, and make business more efficient.
Leadership Roles at Bottomline
Craig Saks - Chief Executive Officer & President
Craig Saks, the Chief Executive Officer & President at Bottomline, directs the company's overall strategic vision and operational execution. Saks guides the enterprise's expansion across its core segments: Cloud Solutions, Digital Banking, Payments, and Transactional Documents. This leadership involves aligning all departments toward achieving Bottomline's mission of streamlining financial operations for clients in banking, financial services, insurance, healthcare, and government sectors across North America, the United Kingdom, Continental Europe, the Asia-Pacific, and the Middle East. Saks ensures the company's software as a service solutions, including Paymode-X and digital banking platforms, consistently deliver value and drive market leadership. The focus remains on enhancing customer experience and fostering innovation within the company's product development pipeline. By overseeing all executive functions, Craig Saks solidifies Bottomline's position as a key player in financial technology.

Amy Jackson - Chief of Staff & Chief Executive Officer, Office of
Amy Jackson, the Chief of Staff & Chief Executive Officer, Office of at Bottomline, provides strategic support and operational oversight to the executive leadership team. Jackson facilitates the execution of key company initiatives and ensures alignment across departments, particularly in driving the company's software as a service solutions for finance and banking. This role involves managing critical projects, optimizing internal processes, and enhancing communication between the executive office and other business units operating in North America, the United Kingdom, Continental Europe, the Asia-Pacific, and the Middle East. Amy Jackson plays a pivotal part in translating strategic objectives into actionable plans, supporting the company's mission to streamline financial operations for clients in diverse sectors. The focus is on driving efficiency and ensuring the effective implementation of Bottomline's technology offerings.

Caroline Bembry - Chief Financial Officer and Secretary
Caroline Bembry, the Chief Financial Officer and Secretary at Bottomline, directs the company's financial strategy, planning, and reporting. Bembry oversees all fiscal operations, including accounting, treasury, financial analysis, and investor relations, ensuring the financial health and stability of the organization. This leadership role is crucial for managing Bottomline's investments in its software as a service solutions, including cloud solutions, digital banking, and payment platforms, across its global operations in North America, the United Kingdom, Continental Europe, the Asia-Pacific, and the Middle East. Bembry ensures compliance with financial regulations and provides strategic financial guidance to support the company's growth objectives and market expansion. By maintaining rigorous financial discipline, Caroline Bembry safeguards Bottomline's assets and enhances shareholder value, underpinning the company's ability to innovate and serve its diverse client base.
Monica Kozak - Chief Marketing Officer
Monica Kozak, the Chief Marketing Officer at Bottomline, architects and executes the company's global marketing strategies. Kozak drives brand awareness and demand generation initiatives across all market segments, ensuring alignment with Bottomline's core offerings in cloud solutions, digital banking, and payment automation. This role involves translating the company's technological advancements and client benefits into compelling market narratives. Kozak oversees the development and deployment of integrated marketing campaigns that highlight the value of solutions like Paymode-X and the company's financial messaging and cyber fraud management tools. The objective is to expand Bottomline's reach within the banking, financial services, insurance, healthcare, and government industries across North America, the United Kingdom, Continental Europe, the Asia-Pacific, and the Middle East. By fostering strong market positioning, Monica Kozak supports the company's revenue growth objectives and reinforces its reputation for innovation in financial technology.
Thomas Dolan - Chief Revenue Officer, Paymode
Thomas Dolan, the Chief Revenue Officer, Paymode at Bottomline, spearheads revenue generation and growth strategies specifically for the Paymode-X platform. Dolan directs all sales, business development, and account management functions associated with this flagship cloud-based payment network. This involves expanding the adoption of electronic payments and remittance delivery services for businesses across North America, the United Kingdom, Continental Europe, the Asia-Pacific, and the Middle East. Dolan's leadership ensures that Paymode-X's capabilities, including online payment approvals, electronic invoice delivery, and turnkey vendor enrollment, are effectively communicated and implemented for clients in banking, financial services, insurance, healthcare, and government sectors. By focusing on the Paymode-X ecosystem, Thomas Dolan drives significant revenue streams and strengthens Bottomline's market share in payment network solutions. The emphasis is on maximizing client value and expanding the network's reach.
Dror Kaelter - Chief Revenue Officer, Banks (North America)
Dror Kaelter, the Chief Revenue Officer, Banks (North America) at Bottomline, leads revenue expansion initiatives targeting the North American banking sector. Kaelter directs sales and partnership efforts for Bottomline's digital banking and financial messaging solutions tailored to financial institutions. This involves promoting the adoption of payments, cash management, and online banking solutions that enhance operational efficiency for banks. Kaelter's focus includes driving the uptake of financial messaging solutions that facilitate transaction settlement and improve the exchange of financial information. By cultivating strong relationships with North American banks, Dror Kaelter ensures that Bottomline's offerings effectively address the evolving needs of the financial services industry. The objective is to secure new business and deepen existing partnerships, contributing directly to the company's growth within this critical market segment.
Kevin Pettet - Chief Revenue Officer (North America)
Kevin Pettet, the Chief Revenue Officer (North America) at Bottomline, drives overall revenue growth across the North American market for Bottomline's diverse portfolio of software solutions. Pettet oversees sales operations and strategy for cloud solutions, digital banking, payments, and transactional documents, ensuring cohesive market penetration. This leadership role involves identifying new market opportunities and expanding Bottomline's client base within key industries such as banking, financial services, insurance, healthcare, and government. Pettet's strategic direction focuses on maximizing the value proposition of solutions like Paymode-X and the company's cyber fraud and risk management tools. By fostering a high-performance sales culture, Kevin Pettet ensures that Bottomline consistently meets and exceeds its revenue targets across the North American region, reinforcing the company's commitment to client success and market leadership.
Stephanie Lucey - Chief Human Resources Officer
Stephanie Lucey, the Chief Human Resources Officer at Bottomline, shapes and executes the company's human capital strategy to support its global operations and growth objectives. Lucey oversees all aspects of human resources, including talent acquisition, employee development, compensation and benefits, and fostering a positive and productive work environment across North America, the United Kingdom, Continental Europe, the Asia-Pacific, and the Middle East. This role is critical in attracting and retaining top talent necessary for Bottomline's innovation in software as a service solutions for finance and banking. Lucey ensures that HR policies and practices align with the company's mission and values, supporting its diverse client base in industries ranging from banking to government. By prioritizing employee engagement and organizational development, Stephanie Lucey strengthens Bottomline's workforce and its capacity to deliver cutting-edge financial technology solutions.

Dalit Amitai - Head Chief People Officer, Product Technology & Chief Technology Officer, Risk & Fraud Solutions
Dalit Amitai, the Head Chief People Officer, Product Technology & Chief Technology Officer, Risk & Fraud Solutions at Bottomline, leads critical technology and human capital functions. Amitai directs the strategic development and implementation of Bottomline's risk and fraud solutions, ensuring robust protection for clients' financial transactions. Concurrently, Amitai oversees the people strategy within the product technology division, focusing on attracting, developing, and retaining top engineering talent essential for innovation in software as a service. This dual leadership ensures that Bottomline's technological advancements in areas like cyber fraud management and payment automation are supported by a skilled workforce and cutting-edge product development. By integrating technology leadership with people management, Dalit Amitai drives operational excellence and strengthens Bottomline's competitive edge in the financial technology market across its global presence.
Shantel Vigliotta - Senior Financial Analyst & Chief People Officer
Shantel Vigliotta, the Senior Financial Analyst & Chief People Officer at Bottomline, provides critical financial insights while also shaping the company's people strategy. Vigliotta analyzes financial performance, supports budgeting and forecasting, and contributes to strategic financial planning, ensuring the fiscal health of Bottomline's operations. In the capacity of Chief People Officer, Vigliotta focuses on enhancing employee experience, talent management, and organizational development across the company's global footprint. This dual role ensures that financial prudence guides human capital investments and that the workforce is aligned with Bottomline's strategic goals in delivering innovative software solutions. Shantel Vigliotta's contributions are vital for maintaining financial discipline and fostering a high-performing culture that supports Bottomline's mission in the financial technology sector.
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