Bottomline Executive and Leadership Team

September, 2026

Leadership Overview

Bottomline has 10 executives leading key functions including strategy, marketing, human resources, financial operations, product technology, and revenue growth.

Focused on delivering secure digital payment and banking software, Bottomline empowers global financial institutions and corporations to automate complex transactional processes while mitigating cyber fraud risks.

Leadership Roles at Bottomline

  • Chief Executive Officer - Shlomi Achlao
  • Chief Executive Officer & President - Craig Saks
  • Managing Director GTM- Chief Financial Officer Suite - Riley Turner
  • Chief Marketing Officer - Monica Kozak
  • Chief Human Resources Officer - Stephanie Lucey
  • Chief People Officer & Head of Product Technology & Chief Technology Officer, Risk & Fraud Solutions - Dalit Amitai
  • Chief Revenue Officer, Banks (North America) - Dror Kaelter
  • Chief Revenue Officer (North America) - Kevin Pettet
  • Chief Revenue Officer, Paymode - Thomas Dolan
  • Chief Administrative Officer (CAO) - Darrell Riekena
  • Shlomi Achlao - Chief Executive Officer

    Shlomi Achlao, the Chief Executive Officer at Bottomline, directs the overarching corporate strategy and long-term vision for the organization. By overseeing the expansion of cloud-based payment networks and digital banking solutions, the Chief Executive Officer ensures alignment with the evolving needs of financial institutions across North America and international markets. Achlao prioritizes the integration of advanced cyber fraud and risk management tools to protect client transactions. This leadership role involves constant collaboration with the Board to drive sustainable growth and operational excellence. Through the implementation of scalable software-as-a-service models, Shlomi Achlao strengthens the market position of the company. The Chief Executive Officer maintains a focus on delivering high-value remittance and payment automation services, ensuring that the firm remains a leader in the competitive financial technology landscape while fostering innovation across all business segments.
    Shlomi Achlao

    Craig Saks - Chief Executive Officer & President

    Craig Saks, the Chief Executive Officer & President at Bottomline, manages the daily operational execution and strategic development of the entire enterprise. Overseeing the four core segments including Cloud Solutions and Digital Banking, the Chief Executive Officer & President drives the delivery of sophisticated financial messaging and document automation services. Saks coordinates cross-functional teams to optimize supply chain processes and healthcare payment solutions for a diverse global client base. This leadership position requires balancing immediate revenue targets with long-term product innovation goals. By refining the go-to-market strategy, Craig Saks ensures that the company maintains its competitive edge in the United Kingdom, Continental Europe, and the Asia-Pacific region. The Chief Executive Officer & President champions a culture of efficiency, directly impacting the firm's ability to provide secure, reliable, and automated financial information exchange for banks and corporations worldwide.
    Craig Saks

    Riley Turner - Managing Director GTM- Chief Financial Officer Suite

    Riley Turner, the Managing Director GTM- Chief Financial Officer Suite at Bottomline, architects the go-to-market strategies specifically tailored for the financial leadership functions within client organizations. By focusing on the needs of corporate finance departments, the Managing Director GTM- Chief Financial Officer Suite ensures that the company's legal spend management and payment automation solutions provide maximum ROI for customers. Turner oversees the alignment of product offerings with the specific requirements of financial controllers and treasury teams. This role involves deep engagement with the broader sales and product organizations to refine the delivery of cash management and financial reporting tools. Riley Turner drives the adoption of cloud-based platforms that integrate with existing billing and claims systems. Through strategic market analysis, the Managing Director GTM- Chief Financial Officer Suite secures long-term partnerships with major corporations, enhancing the firm's footprint in the global financial services market.

    Monica Kozak - Chief Marketing Officer

    Monica Kozak, the Chief Marketing Officer at Bottomline, architects the global brand strategy and market positioning for the entire suite of financial software solutions. By leading demand generation and customer acquisition initiatives, the Chief Marketing Officer ensures that the value proposition of Paymode-X and other cloud-based services reaches key decision-makers in the banking, insurance, and healthcare sectors. Kozak oversees the development of targeted campaigns that highlight the efficacy of cyber fraud and risk management tools. This role involves close collaboration with product teams to translate technical capabilities into compelling market narratives. Monica Kozak drives the company's visibility across North America and international markets, ensuring consistent messaging that supports revenue growth. Through data-driven marketing strategies, the Chief Marketing Officer enhances the firm's reputation as a trusted partner for organizations seeking to automate complex business documents and payment processes.

    Stephanie Lucey - Chief Human Resources Officer

    Stephanie Lucey, the Chief Human Resources Officer at Bottomline, directs the talent acquisition, organizational development, and employee engagement strategies that support the company's global workforce. Overseeing the human capital requirements for a firm operating in the United Kingdom, the Middle East, and North America, the Chief Human Resources Officer ensures that the organization attracts and retains top-tier expertise in software development and financial services. Lucey designs programs that foster a culture of innovation and operational excellence, directly supporting the company's mission to provide secure payment and document automation solutions. This leadership role involves aligning workforce capabilities with the strategic goals of the business segments. Stephanie Lucey manages the implementation of performance management systems that drive accountability and professional growth. By cultivating a high-performance environment, the Chief Human Resources Officer enables the firm to maintain its status as a leader in the financial technology industry.
    Stephanie Lucey

    Dalit Amitai - Chief People Officer & Head of Product Technology & Chief Technology Officer, Risk & Fraud Solutions

    Dalit Amitai, the Chief People Officer & Head of Product Technology & Chief Technology Officer, Risk & Fraud Solutions at Bottomline, directs the intersection of human capital and advanced technical development. Overseeing the engineering teams responsible for cyber fraud and risk management solutions, the Chief People Officer & Head of Product Technology & Chief Technology Officer, Risk & Fraud Solutions ensures that the company's software monitors and analyzes user behavior with precision. Amitai manages the technical roadmap for real-time transaction flagging, ensuring that the firm remains at the forefront of security innovation. This role involves balancing the development of complex algorithms with the cultivation of a highly skilled technical workforce. Dalit Amitai drives the integration of new technologies into the existing cloud-based portfolio, supporting the company's mission to provide secure financial messaging. By leading both people and product strategies, the Chief People Officer & Head of Product Technology & Chief Technology Officer, Risk & Fraud Solutions ensures operational resilience.

    Dror Kaelter - Chief Revenue Officer, Banks (North America)

    Dror Kaelter, the Chief Revenue Officer, Banks (North America) at Bottomline, directs the sales and relationship management strategies for financial institutions across the North American market. By overseeing the deployment of digital banking and cash management solutions, the Chief Revenue Officer, Banks (North America) ensures that regional banks have the tools necessary to facilitate secure transaction settlement. Kaelter manages the engagement with key banking partners to drive the adoption of financial messaging and payment automation services. This leadership role involves identifying growth opportunities within the competitive banking sector and tailoring solutions to meet specific institutional needs. Dror Kaelter coordinates with product teams to ensure that the company's offerings remain aligned with the regulatory and operational requirements of the North American banking industry. Through proactive account management and strategic sales initiatives, the Chief Revenue Officer, Banks (North America) secures consistent revenue streams and strengthens the firm's market presence.

    Kevin Pettet - Chief Revenue Officer (North America)

    Kevin Pettet, the Chief Revenue Officer (North America) at Bottomline, directs the overall revenue growth strategy for the company's diverse portfolio of software solutions within the North American region. Overseeing the sales teams focused on insurance, healthcare, and government sectors, the Chief Revenue Officer (North America) ensures that the firm's document automation and supply chain solutions are effectively positioned to solve complex business challenges. Pettet manages the expansion of the client base by demonstrating the value of cloud-based payment and remittance delivery services. This role involves close collaboration with other revenue leaders to ensure a unified approach to market penetration. Kevin Pettet drives the execution of sales targets and fosters long-term relationships with key enterprise clients. By optimizing the sales funnel and focusing on high-impact industry verticals, the Chief Revenue Officer (North America) significantly contributes to the company's financial stability and growth across the continent.

    Thomas Dolan - Chief Revenue Officer, Paymode

    Thomas Dolan, the Chief Revenue Officer, Paymode at Bottomline, directs the growth and adoption of the Paymode-X cloud-based payment network. By overseeing the strategy for electronic payments and remittance delivery, the Chief Revenue Officer, Paymode ensures that vendors and buyers have access to streamlined, secure financial transaction tools. Dolan manages the turnkey vendor enrollment and support programs that drive network expansion. This leadership role involves identifying new market opportunities for electronic invoice delivery and payment reporting services. Thomas Dolan coordinates with the product and marketing teams to enhance the user experience and increase the volume of transactions processed through the network. Through targeted sales efforts and strategic partnerships, the Chief Revenue Officer, Paymode drives the adoption of the company's flagship payment platform, ensuring that the firm remains a dominant force in the digital payment and remittance space for corporations and their suppliers.

    Darrell Riekena - Chief Administrative Officer (CAO)

    Darrell Riekena, the Chief Administrative Officer (CAO) at Bottomline, directs the internal operational infrastructure and administrative functions that support the company's global business activities. Overseeing the integration of project implementation and training services, the Chief Administrative Officer (CAO) ensures that the firm's consulting and support operations run efficiently across all international regions. Riekena manages the logistical aspects of the business, including the distribution of hardware such as printers and magnetic ink character recognition toners. This role involves streamlining internal processes to improve organizational agility and cost-effectiveness. Darrell Riekena collaborates with the executive team to ensure that administrative policies align with the company's strategic objectives. By maintaining robust operational systems, the Chief Administrative Officer (CAO) provides the foundation necessary for the firm to deliver high-quality software solutions and professional services to clients in the media, manufacturing, and education industries worldwide.
    Darrell Riekena

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    Frequently Asked Questions Regarding Bottomline Top Executives and Leadership Team

    Who leads Bottomline?
    Bottomline is led by Shlomi Achlao (Chief Executive Officer), along with executives such as Craig Saks (Chief Executive Officer & President) and Riley Turner (Managing Director GTM- Chief Financial Officer Suite).
    Who is part of Bottomline’s executive team?
    The executive team of Bottomline includes leaders such as Shlomi Achlao (Chief Executive Officer), Craig Saks (Chief Executive Officer & President), Riley Turner (Managing Director GTM- Chief Financial Officer Suite) and other senior executives.
    How many executives does Bottomline have?
    Bottomline has 10 executives leading key business areas.
    What roles are included in Bottomline’s leadership team?
    The leadership team of Bottomline includes roles such as Chief Executive Officer, Chief Executive Officer & President, Managing Director GTM- Chief Financial Officer Suite, Chief Marketing Officer, Chief Human Resources Officer.