Bottomline Executive and Leadership Team

June, 2026

Leadership Overview

Bottomline has 10 executives leading key functions including strategy, marketing, revenue, finance, human resources, and technology.

Driven by innovation, Bottomline is dedicated to transforming how businesses manage payments, automate documents, and streamline financial operations, fostering efficiency and security across global markets.

Leadership Roles at Bottomline

  • President & Chief Executive Officer - Craig Saks
  • Chief of Staff & Chief Executive Officer, Office of - Amy Jackson
  • Chief Financial Officer and Secretary - Caroline Bembry
  • Chief Marketing Officer - Monica Kozak
  • Chief Revenue Officer (North America) - Kevin Pettet
  • Chief Revenue Officer, Banks (North America) - Dror Kaelter
  • Chief Human Resources Officer - Stephanie Lucey
  • Head Chief People Officer, Product Technology & Chief Technology Officer, Risk & Fraud Solutions - Dalit Amitai
  • Chief Administrative Officer (CAO) - Darrell Riekena
  • Senior Financial Analyst & Chief People Officer - Shantel Vigliotta
  • Craig Saks - President & Chief Executive Officer

    Craig Saks, the President & Chief Executive Officer at Bottomline, directs the company's overarching strategy and operational execution. Saks guides the organization's vision, ensuring alignment with market demands for software as a service solutions in finance and payments. This leadership involves driving innovation across all segments, including Cloud Solutions, Digital Banking, and Payments. Saks oversees the development and deployment of key products like Paymode-X, a cloud-based payment network, and the company's financial messaging solutions. The focus remains on enhancing customer value through efficient, secure, and automated financial processes. Saks's strategic direction supports Bottomline's expansion into diverse industries such as banking, insurance, and government, reinforcing the company's market position in North America, the United Kingdom, and the Asia-Pacific region. By championing technological advancements, Craig Saks ensures Bottomline remains at the forefront of financial technology solutions.
    Craig Saks

    Amy Jackson - Chief of Staff & Chief Executive Officer, Office of

    Amy Jackson, the Chief of Staff & Chief Executive Officer, Office of at Bottomline, provides strategic operational support and drives key initiatives across the executive leadership team. Jackson ensures seamless execution of the company's strategic priorities, facilitating cross-functional collaboration and optimizing internal processes. This role involves managing critical projects, enhancing communication channels between departments, and supporting the President & CEO in driving organizational effectiveness. Jackson's purview extends to ensuring that Bottomline's mission of transforming financial operations through software solutions is effectively implemented across all business segments, from cloud solutions to fraud prevention. By streamlining operations and fostering alignment, Amy Jackson plays a vital part in Bottomline's continued success and market expansion.
    Amy Jackson

    Caroline Bembry - Chief Financial Officer and Secretary

    Caroline Bembry, the Chief Financial Officer and Secretary at Bottomline, oversees the company's financial operations, strategic planning, and corporate governance. Bembry manages all aspects of financial reporting, budgeting, forecasting, and capital allocation, ensuring fiscal responsibility and driving profitable growth. This leadership position involves safeguarding the company's assets and optimizing financial performance across its diverse software solutions, including cloud-based payment networks and digital banking platforms. Bembry also plays a crucial role in investor relations and communicating financial strategies to stakeholders. As Secretary, Caroline Bembry ensures compliance with all regulatory requirements and supports the Board of Directors in their oversight functions. The financial acumen provided by Bembry is essential for Bottomline's sustained expansion and market leadership.

    Monica Kozak - Chief Marketing Officer

    Monica Kozak, the Chief Marketing Officer at Bottomline, architects the company's global marketing strategies and brand positioning. Kozak drives demand generation and market penetration for Bottomline's comprehensive suite of software solutions, including its cloud-based payment networks and digital banking platforms. This role involves translating the company's technological innovations into compelling market narratives that resonate with clients across banking, financial services, and healthcare sectors. Kozak oversees all aspects of marketing, from digital campaigns and content creation to market research and competitive analysis, ensuring a cohesive brand message across North America and Europe. The objective is to amplify Bottomline's value proposition in areas like automated legal invoice management and cyber fraud prevention. By fostering strong market awareness, Monica Kozak supports the company's revenue growth and expansion into new territories.

    Kevin Pettet - Chief Revenue Officer (North America)

    Kevin Pettet, the Chief Revenue Officer (North America) at Bottomline, spearheads all revenue-generating activities across the North American market. Pettet directs the sales organization, focusing on expanding market share for Bottomline's diverse software solutions, including its cloud-based payment networks and digital banking services. This leadership role involves cultivating strategic client relationships within key industries such as technology, retail, and manufacturing. Pettet's responsibilities encompass driving sales performance, optimizing the sales funnel, and ensuring the effective delivery of solutions that automate business documents and supply chain processes. By closely collaborating with product development and marketing teams, Kevin Pettet ensures that sales strategies align with market needs and company objectives, directly contributing to Bottomline's financial objectives and sustained growth in the region.

    Dror Kaelter - Chief Revenue Officer, Banks (North America)

    Dror Kaelter, the Chief Revenue Officer, Banks (North America) at Bottomline, leads the revenue generation efforts specifically targeting the banking sector within North America. Kaelter focuses on expanding Bottomline's footprint in financial institutions by promoting its digital banking solutions, payment processing capabilities, and financial messaging services. This specialized role involves developing deep relationships with banks, understanding their unique challenges in cash management and transaction settlement, and aligning Bottomline's offerings to meet these needs. Kaelter's team drives sales of solutions that enable efficient exchange of financial information and facilitate transaction settlement. By concentrating on the banking vertical, Dror Kaelter ensures that Bottomline effectively serves this critical market segment, contributing significantly to the company's overall revenue and strategic growth objectives in North America.

    Stephanie Lucey - Chief Human Resources Officer

    Stephanie Lucey, the Chief Human Resources Officer at Bottomline, directs all human capital strategies and organizational development initiatives. Lucey is responsible for cultivating a high-performance culture that supports Bottomline's mission of delivering innovative software solutions in finance and payments. This involves overseeing talent acquisition, employee engagement, compensation and benefits, and leadership development programs across North America and international operations. Lucey ensures that Bottomline attracts, retains, and develops the skilled workforce necessary to drive advancements in areas like cloud solutions, digital banking, and cyber fraud prevention. By fostering a supportive and dynamic work environment, Stephanie Lucey contributes directly to the company's operational efficiency and its ability to adapt to evolving market demands.
    Stephanie Lucey

    Dalit Amitai - Head Chief People Officer, Product Technology & Chief Technology Officer, Risk & Fraud Solutions

    Dalit Amitai, the Head Chief People Officer, Product Technology & Chief Technology Officer, Risk & Fraud Solutions at Bottomline, leads critical technology functions and human capital strategy within product development. Amitai drives the technological vision and execution for Bottomline's risk and fraud solutions, ensuring these platforms offer robust protection and real-time monitoring for clients. Simultaneously, Amitai oversees the people strategy for the product technology teams, fostering an environment that attracts and retains top engineering talent. This dual focus ensures that Bottomline's technological innovations, particularly in areas like cyber fraud and risk management, are developed efficiently and effectively. By bridging technology leadership with human resources, Dalit Amitai ensures the product teams are equipped to deliver cutting-edge solutions that meet market needs.

    Darrell Riekena - Chief Administrative Officer (CAO)

    Darrell Riekena, the Chief Administrative Officer (CAO) at Bottomline, manages the company's operational infrastructure and administrative functions to ensure seamless business execution. Riekena oversees critical support services that enable Bottomline's global operations, including facilities management, procurement, and corporate services across North America, the United Kingdom, and Continental Europe. This role is pivotal in maintaining the efficiency and effectiveness of the company's day-to-day activities, supporting the delivery of software solutions in payments, digital banking, and transactional documents. By optimizing administrative processes and resource allocation, Darrell Riekena ensures that the organization operates smoothly, allowing other departments to focus on strategic growth and innovation in the financial technology sector.
    Darrell Riekena

    Shantel Vigliotta - Senior Financial Analyst & Chief People Officer

    Shantel Vigliotta, the Senior Financial Analyst & Chief People Officer at Bottomline, provides critical financial analysis while also leading the company's people strategy. Vigliotta supports financial planning and performance management, ensuring fiscal discipline and contributing to strategic decision-making. Concurrently, Vigliotta drives human resources initiatives, focusing on talent development and employee engagement to support Bottomline's mission in financial technology. This dual role allows for a unique perspective, aligning financial objectives with human capital strategies to foster organizational growth and efficiency. Vigliotta's contributions ensure that Bottomline not only maintains strong financial health but also cultivates a motivated and skilled workforce capable of delivering innovative software solutions across its various business segments.

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    Frequently Asked Questions Regarding Bottomline Top Executives and Leadership Team

    Who leads Bottomline?
    Bottomline is led by Craig Saks (President & Chief Executive Officer), along with executives such as Amy Jackson (Chief of Staff & Chief Executive Officer, Office of) and Caroline Bembry (Chief Financial Officer and Secretary).
    Who is part of Bottomline’s executive team?
    The executive team of Bottomline includes leaders such as Craig Saks (President & Chief Executive Officer), Amy Jackson (Chief of Staff & Chief Executive Officer, Office of), Caroline Bembry (Chief Financial Officer and Secretary) and other senior executives.
    How many executives does Bottomline have?
    Bottomline has 10 executives leading key business areas.
    What roles are included in Bottomline’s leadership team?
    The leadership team of Bottomline includes roles such as President & Chief Executive Officer, Chief of Staff & Chief Executive Officer, Office of, Chief Financial Officer and Secretary, Chief Marketing Officer, Chief Revenue Officer (North America).