Leadership Overview
BOQ has 4 executives leading key functions including technology, finance, business operations, and strategy.
Driven by a commitment to community support, BOQ provides comprehensive banking and financial services, focusing on a customer-centric approach and a strong regional presence across Australia.
Driven by a commitment to community support, BOQ provides comprehensive banking and financial services, focusing on a customer-centric approach and a strong regional presence across Australia.
Leadership Roles at BOQ
Racheal Kellaway - Group Group Chief Financial Officer, Including Strategy & Group Transformation
Racheal Kellaway, the Group Group Chief Financial Officer, Including Strategy & Group Transformation at BOQ, manages the bank's financial health, strategic planning, and transformation efforts. Kellaway oversees all financial operations, including budgeting, forecasting, and capital allocation, ensuring fiscal responsibility across the organization. This critical position involves guiding the bank's strategic direction and driving group-wide transformation initiatives to enhance market position and operational effectiveness. Racheal Kellaway's responsibilities extend to evaluating new business opportunities and optimizing financial performance to support BOQ's growth objectives. By integrating financial strategy with group transformation, Kellaway ensures alignment with the bank's mission to support Australian communities. The Group Group Chief Financial Officer, Including Strategy & Group Transformation plays a pivotal role in shaping BOQ's future financial landscape.
Kei Lau - Business Executive & Manager & Chief of Staff & Chief Financial Officer, Office of
Kei Lau, the Business Executive & Manager & Chief of Staff & Chief Financial Officer, Office of at BOQ, provides executive leadership and financial oversight within the Office of the Chief Financial Officer. Lau manages key business initiatives, acts as a strategic advisor, and supports the CFO in financial planning and analysis. This role involves coordinating cross-functional projects, driving operational improvements, and ensuring effective communication across departments. Kei Lau's responsibilities include supporting the financial needs of the bank's operations and contributing to strategic decision-making processes. By bridging executive management and financial operations, Lau ensures that the Office of the CFO effectively supports BOQ's broader mission. The Business Executive & Manager & Chief of Staff & Chief Financial Officer, Office of is integral to the strategic execution and financial governance of the bank.
Craig Ryman - Chief Information Officer
Craig Ryman, the Chief Information Officer at BOQ, directs the bank's technology strategy and execution. Overseeing all information technology infrastructure and digital transformation initiatives, Ryman ensures the bank's systems support its full range of personal and business banking solutions. This leadership role involves managing cybersecurity, data management, and the implementation of innovative digital banking platforms. Ryman's focus is on enhancing operational efficiency and customer experience through robust technological frameworks. By optimizing IT operations, Craig Ryman directly contributes to BOQ's commitment to supporting the financial needs of communities across Australia. The Chief Information Officer drives the integration of advanced technologies to maintain a competitive edge in the financial services sector.

Vanessa McCoy - Chief Information Officer, EA Core Business Banking Information Technology & Procurement Chief & Property Officer
Vanessa McCoy, the Chief Information Officer, EA Core Business Banking Information Technology & Procurement Chief & Property Officer at BOQ, leads critical technology functions for core business banking and manages procurement and property operations. McCoy directs the IT strategy and implementation for the business banking division, ensuring seamless digital services and robust infrastructure. This multifaceted role also encompasses overseeing procurement processes to secure essential resources and managing the bank's property portfolio. Vanessa McCoy's leadership ensures that technology investments directly support the delivery of loans, deposits, and digital banking solutions to business clients. By integrating IT, procurement, and property management, McCoy enhances operational efficiency and cost-effectiveness across these key areas. The Chief Information Officer, EA Core Business Banking Information Technology & Procurement Chief & Property Officer drives strategic alignment between technology, vendor relationships, and physical assets.
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