BNP Paribas Cardif Executive and Leadership Team

Edgar Gomez Quiñones, the Chief Executive Officer at BNP Paribas Cardif, directs the overarching strategy and global operations for the company's Savings and Protection products. Quiñones oversees the expansion into 33 countries, ensuring strong market positions in Europe, Asia, and Latin America. This leadership role involves forging and maintaining partnerships with over 35 of the world's leading banks, a critical component of Cardif's distribution strategy. Edgar Gomez Quiñones drives the company's mission to provide financial security through innovative insurance solutions, aligning all business units with long-term growth objectives and market leadership aspirations. The CEO's focus remains on enhancing the company's presence and impact within the global insurance landscape, leveraging the extensive network of BNP Paribas Assurance.

Adriana Guevara, the Chief Operating Officer at BNP Paribas Cardif, manages the day-to-day operational efficiency and service delivery across the company's extensive global network. Guevara oversees the execution of business processes, ensuring seamless distribution of Savings and Protection products through various channels in 33 countries. This leadership position involves optimizing operational workflows, enhancing customer service quality, and driving efficiency improvements throughout the organization. Adriana Guevara collaborates with technology and sales departments to align operational capabilities with strategic goals and market demands. The Chief Operating Officer's focus is on maintaining high standards of service and operational excellence, supporting Cardif's mission to provide reliable financial security solutions worldwide.

Olena Liubchenko, the Deputy Chief Operating Officer, Local, Head of Claims & Customer Service at BNP Paribas Cardif, leads critical functions related to customer support and claims management for the local market. Liubchenko oversees the operational processes for handling customer inquiries, managing claims efficiently, and ensuring a high level of customer satisfaction. This role involves optimizing service delivery channels and implementing best practices to enhance the customer experience. Olena Liubchenko collaborates with various departments to ensure seamless service operations and to address customer feedback effectively. The Head of Claims & Customer Service's dedication to service excellence is fundamental to maintaining customer loyalty and reinforcing Cardif's reputation for reliability.

Necip Tatari, the Chief Marketing Officer at BNP Paribas Cardif, architects and executes comprehensive marketing strategies to drive brand awareness and customer acquisition for Savings and Protection products. Tatari directs market research initiatives, identifying emerging trends and consumer needs across diverse geographic regions, including Europe, Asia, and Latin America. This role involves developing targeted campaigns that resonate with a broad customer base and effectively communicate the value proposition of Cardif's offerings. Necip Tatari collaborates closely with sales and product development teams to ensure marketing efforts directly support business objectives and contribute to market share growth. The Chief Marketing Officer's efforts are crucial in positioning BNP Paribas Cardif as a trusted partner for financial security.

Edgar Ramírez Merchant, the Chief Technology Officer at BNP Paribas Cardif, spearheads the technological vision and innovation across the organization's global operations. Merchant directs the development and implementation of advanced technology solutions that enhance the design and distribution of Savings and Protection products. This involves overseeing digital transformation initiatives, ensuring robust and scalable IT infrastructure to support Cardif's presence in 33 countries. Edgar Ramírez Merchant collaborates with product teams to integrate cutting-edge technology into new offerings and improve existing services. The Chief Technology Officer's responsibilities include managing cybersecurity protocols and data integrity, safeguarding sensitive customer information while enabling seamless service delivery across all channels and regions.

Mario Diethelm, the Chief Information Officer at BNP Paribas Cardif, directs the company's information technology strategy and infrastructure to support global business objectives. Diethelm oversees the management of all IT systems, ensuring their reliability, security, and alignment with the needs of Savings and Protection product distribution across 33 countries. This role involves leading the IT department in implementing innovative solutions that enhance operational efficiency and customer experience. Mario Diethelm collaborates with other C-suite executives to ensure technology investments support strategic growth and market expansion. The Chief Information Officer's mandate includes managing IT budgets, vendor relationships, and ensuring compliance with data protection regulations.

João Nascimento, the Chief Information Officer & Chief Technology Officer (Brazil) at BNP Paribas Cardif, leads the technology and information systems strategy specifically for the Brazilian market, while also contributing to broader technological advancements. Nascimento oversees the implementation of IT infrastructure and digital solutions that support the distribution of Savings and Protection products within Brazil. This dual role involves ensuring technological alignment with both local market demands and global corporate standards. João Nascimento drives innovation in technology to enhance customer engagement and operational efficiency in the region. The Chief Information Officer & Chief Technology Officer (Brazil)'s efforts are critical in adapting global technology strategies to the specific needs and opportunities present in the Brazilian market.

Gökhan Özüm, the Chief Sales Officer (CSO) at BNP Paribas Cardif, drives the global sales strategy and revenue generation for the company's Savings and Protection products. Özüm oversees the sales teams across all operating regions, including Europe, Asia, and Latin America, ensuring alignment with market-specific objectives and customer needs. This leadership role involves developing and implementing effective sales methodologies, fostering strong relationships with distribution partners, and identifying new market opportunities. Gökhan Özüm collaborates closely with marketing and product development to ensure sales efforts are supported by compelling offerings and targeted campaigns. The Chief Sales Officer's primary focus is on expanding market reach and achieving ambitious sales targets.

Ingrid Rodriguez, the Chief of Staff ETO LATAM at BNP Paribas Cardif, provides strategic support and operational coordination for the Executive Technology Office within the Latin America region. Rodriguez facilitates communication and alignment between technology initiatives and business objectives across LATAM operations. This role involves managing key projects, optimizing resource allocation, and ensuring the efficient execution of technology strategies tailored to the Latin American market. Ingrid Rodriguez works closely with regional leadership to drive operational excellence and support the company's growth ambitions in South America. The Chief of Staff ETO LATAM's contributions are vital for streamlining technology deployment and ensuring strategic initiatives are effectively implemented.

Juan Ortegon Cortazar, the Regional Chief Information Officer & Office LATAM Chief of Staff at BNP Paribas Cardif, directs information technology strategy and provides executive support for the Latin America region. Cortazar oversees the implementation and management of IT systems that support the distribution of Savings and Protection products throughout LATAM. This dual role ensures technological infrastructure is robust, secure, and aligned with both regional business needs and global IT standards. Juan Ortegon Cortazar also coordinates strategic initiatives and facilitates communication within the LATAM leadership team, enhancing operational efficiency and driving key projects. The Regional Chief Information Officer & Office LATAM Chief of Staff's expertise is crucial for adapting technology solutions to the specific market dynamics of Latin America.