BNP Paribas Cardif Executive and Leadership Team

Edgar Gomez Quiñones, the Chief Executive Officer at BNP Paribas Cardif, directs the overall strategic vision and operational execution for the company's global insurance initiatives. This leadership role involves steering the organization through evolving market landscapes, ensuring robust financial performance, and fostering a culture of innovation in Savings and Protection products. Quiñones oversees the integration of diverse distribution channels and the expansion into new territories, aligning business objectives with the company's mission to provide financial security. The Chief Executive Officer's purview extends to managing key stakeholder relationships, including partnerships with over 35 of the world's leading banks, thereby solidifying BNP Paribas Cardif's market presence. Edgar Gomez Quiñones drives the company's growth trajectory by championing strategic partnerships and optimizing resource allocation across all business units, ensuring sustained profitability and market leadership in the insurance sector.

Adriana Guevara, the Chief Operating Officer at BNP Paribas Cardif, manages the day-to-day operational efficiency and service delivery across the company's extensive global network. This executive position involves optimizing business processes, enhancing operational workflows, and ensuring the seamless distribution of Savings and Protection products through various channels. Guevara oversees the operational integration of new markets and partnerships, maintaining high standards of service quality and regulatory compliance. The Chief Operating Officer's responsibilities include leading cross-functional teams to achieve operational excellence, driving cost efficiencies, and implementing best practices in customer service and claims management. Adriana Guevara plays a pivotal role in ensuring that BNP Paribas Cardif's operational framework effectively supports its strategic growth objectives and commitment to customer satisfaction.

Ingrid Contreras, the Chief Operating Officer and Vicepresidente De Operaciones at BNP Paribas Cardif, drives operational excellence and oversees the execution of strategic initiatives across key Latin American markets. This dual role focuses on optimizing business processes, enhancing service delivery, and ensuring the efficient deployment of Savings and Protection products. Contreras leads the operational teams in implementing best practices, managing resource allocation, and maintaining high standards of customer satisfaction and regulatory adherence within the region. The Chief Operating Officer and Vicepresidente De Operaciones's responsibilities include fostering collaboration among departments, identifying opportunities for process improvement, and ensuring operational alignment with the company's broader growth objectives. Ingrid Contreras is instrumental in strengthening BNP Paribas Cardif's operational capabilities and market position throughout Latin America.

Olena Liubchenko, the Deputy Chief Operating Officer, Local, Head of Claims & Customer Service at BNP Paribas Cardif, oversees the critical functions of claims processing and customer service operations. This leadership role focuses on ensuring efficient, timely, and empathetic resolution of customer claims, thereby enhancing client satisfaction and loyalty. Liubchenko directs the development and implementation of service protocols, manages operational teams, and identifies opportunities to improve the overall customer experience. The Deputy Chief Operating Officer, Local, Head of Claims & Customer Service's responsibilities include monitoring service quality metrics, managing operational budgets for these departments, and ensuring adherence to company policies and regulatory standards. Olena Liubchenko plays a vital part in maintaining BNP Paribas Cardif's reputation for reliable service and support.

Necip Tatari, the Chief Marketing Officer at BNP Paribas Cardif, architects and executes comprehensive marketing strategies to enhance brand visibility and drive customer acquisition across diverse markets. This executive function involves overseeing all aspects of market research, product positioning, and promotional campaigns, ensuring alignment with the company's Savings and Protection offerings. Tatari directs the development of targeted marketing initiatives that resonate with a global customer base, leveraging insights from presence in Europe, Asia, and Latin America. The Chief Marketing Officer's responsibilities include managing the marketing budget, analyzing campaign performance, and identifying emerging market opportunities to expand Cardif's reach. Necip Tatari collaborates closely with sales and product development teams to ensure marketing efforts directly support revenue generation and reinforce BNP Paribas Cardif's reputation as a trusted insurance provider.

Edgar Ramírez Merchant, the Chief Technology Officer at BNP Paribas Cardif, spearheads the technological infrastructure and digital transformation initiatives that underpin the company's global operations. This critical role involves defining the technology roadmap, overseeing the development and implementation of innovative digital solutions, and ensuring the security and scalability of all IT systems. Merchant directs the integration of advanced technologies to enhance customer experience and streamline operational processes across Savings and Protection product distribution. The Chief Technology Officer's focus includes evaluating emerging technologies, managing vendor relationships, and fostering a culture of technological excellence within the organization. Edgar Ramírez Merchant ensures that BNP Paribas Cardif maintains a competitive edge by leveraging cutting-edge technology to meet the evolving needs of its partners and customers worldwide.

Mario Diethelm, the Chief Information Officer at BNP Paribas Cardif, directs the company's information technology strategy and infrastructure, ensuring robust and secure data management. This leadership function involves overseeing the development and maintenance of IT systems that support the global distribution of Savings and Protection products. Diethelm is responsible for aligning technology investments with business objectives, enhancing digital capabilities, and safeguarding sensitive customer information across all operational regions. The Chief Information Officer's purview includes managing IT operations, cybersecurity measures, and the implementation of enterprise-wide software solutions. Mario Diethelm ensures that BNP Paribas Cardif's technological foundation is agile, reliable, and capable of supporting continuous innovation and operational excellence.

Manuel Lepe, the Chief Risk Officer & Chief Revenue Officer, LATAM at BNP Paribas Cardif, manages the comprehensive risk management framework and spearheads revenue generation strategies across the Latin American region. This executive function involves identifying, assessing, and mitigating potential risks that could impact the company's financial stability and operational integrity. Lepe also directs efforts to maximize revenue streams through strategic sales initiatives, market penetration, and the development of profitable product offerings. The Chief Risk Officer & Chief Revenue Officer, LATAM's responsibilities include ensuring compliance with regulatory requirements, optimizing financial performance, and driving business growth in diverse LATAM markets. Manuel Lepe's leadership ensures both the prudent management of risk and the aggressive pursuit of revenue opportunities for BNP Paribas Cardif.

Jimmy Boutin, the Chief Information Officer, CIO at BNP Paribas Cardif, leads the strategic direction and execution of the company's information technology infrastructure and services. This executive role involves ensuring the reliability, security, and scalability of IT systems that support global operations and the distribution of Savings and Protection products. Boutin oversees the management of IT resources, the implementation of new technologies, and the development of robust cybersecurity measures to protect company and customer data. The Chief Information Officer, CIO's responsibilities include aligning IT strategy with business goals, managing vendor relationships, and driving digital innovation across the organization. Jimmy Boutin ensures that BNP Paribas Cardif's technological capabilities effectively support its strategic objectives and operational efficiency.

João Nascimento, the Chief Information Officer & Chief Technology Officer (Brazil) at BNP Paribas Cardif, directs the technology strategy and operational execution for IT and technology functions within Brazil. This leadership position involves overseeing the development, implementation, and maintenance of robust IT infrastructure and digital solutions tailored to the Brazilian market. Nascimento is responsible for ensuring the security, performance, and scalability of systems supporting the company's Savings and Protection products in the region. The Chief Information Officer & Chief Technology Officer (Brazil)'s purview includes managing technology teams, driving innovation, and aligning IT initiatives with local business objectives and global corporate standards. João Nascimento plays a crucial role in enhancing BNP Paribas Cardif's technological capabilities and market competitiveness in Brazil.