BluePearl Pet Hospital Executive and Leadership Team

September, 2026

Leadership Overview

BluePearl Pet Hospital has 7 executives leading key functions including information technology, financial strategy, marketing, operations, medical standards, organizational leadership, and veterinary association governance.

Committed to advancing animal health, BluePearl Pet Hospital delivers comprehensive emergency and specialty veterinary care through a nationwide network of advanced medical facilities.

Leadership Roles at BluePearl Pet Hospital

  • Chief Financial Officer - Gumer Arriola
  • Chief Operating Officer - Betty Buss
  • President - Mitchell Crystal
  • GVTA President Elect - Kelli Gibbon
  • Chief Information Officer - Pauline Bell
  • Chief Marketing Officer - Joo Sangrene
  • Chief Medical Officer - Richard Stone
  • Gumer Arriola - Chief Financial Officer

    Gumer Arriola, the Chief Financial Officer at BluePearl Pet Hospital, manages the fiscal health and capital allocation for the nationwide network of specialty hospitals. Arriola oversees budgeting processes, financial reporting, and long-term investment strategies to support the expansion of emergency veterinary services. By analyzing market trends and operational costs, the Chief Financial Officer ensures the financial sustainability of advanced medical treatments. This leadership role involves collaborating with the executive team to prioritize resource distribution across various regional facilities. Gumer Arriola drives revenue growth through strategic financial planning and rigorous oversight of hospital expenditures. The Chief Financial Officer maintains fiscal discipline while enabling the acquisition of cutting-edge medical equipment necessary for complex animal surgeries. Through precise financial management, Arriola secures the resources required to maintain the high standards of care expected within the veterinary industry.

    Betty Buss - Chief Operating Officer

    Betty Buss, the Chief Operating Officer at BluePearl Pet Hospital, manages the daily operational workflows and service delivery standards across the nationwide network of emergency hospitals. Buss directs the implementation of standardized medical protocols to ensure consistent care quality for dogs, cats, and wild animals. By optimizing hospital staffing models and facility management, the Chief Operating Officer improves operational efficiency and patient throughput. This role involves overseeing the integration of new specialty services into existing hospital infrastructures. Betty Buss drives performance improvements by monitoring key operational metrics and addressing logistical challenges in real-time. The Chief Operating Officer collaborates with medical directors to streamline clinical processes and enhance the overall client experience. Through rigorous operational oversight, Buss maintains the high standards of emergency and specialty care that define the organization's reputation in the veterinary health services sector.

    Mitchell Crystal - President

    Mitchell Crystal, the President at BluePearl Pet Hospital, directs the overall strategic vision and organizational growth of the nationwide veterinary network. Crystal oversees the execution of long-term business objectives, ensuring alignment between clinical excellence and operational expansion. By leading the executive team, the President coordinates the efforts of various departments to maintain the company's market position in specialty veterinary services. This role involves engaging with stakeholders and the board to drive sustainable growth and innovation in animal healthcare. Mitchell Crystal drives the mission of providing comprehensive medical care by fostering a collaborative environment across all hospital locations. The President manages the organizational structure to support the delivery of advanced treatments for pets and wild animals. Through decisive leadership, Crystal ensures that the company continues to meet the evolving needs of the veterinary industry while maintaining high standards of patient care.

    Kelli Gibbon - GVTA President Elect

    Kelli Gibbon, the GVTA President Elect at BluePearl Pet Hospital, directs initiatives related to professional association governance and industry advocacy. Gibbon architects collaborative efforts between the organization and broader veterinary associations to advance the standards of specialty care. By representing the company in professional forums, the GVTA President Elect influences industry policies and promotes best practices in emergency veterinary medicine. This role involves coordinating with external stakeholders to address challenges facing the veterinary profession. Kelli Gibbon drives engagement within the veterinary community by fostering partnerships that support professional development and clinical excellence. The GVTA President Elect manages the strategic alignment of organizational goals with the broader objectives of the veterinary association. Through active participation in industry leadership, Gibbon ensures that the company remains a key contributor to the advancement of veterinary health services and professional standards nationwide.

    Pauline Bell - Chief Information Officer

    Pauline Bell, the Chief Information Officer at BluePearl Pet Hospital, directs the digital infrastructure supporting nationwide veterinary operations. Bell architects scalable data systems that integrate emergency medical records across diverse hospital locations. By modernizing the technological framework, the Chief Information Officer ensures seamless communication between specialty departments and administrative teams. This role involves overseeing cybersecurity protocols to protect sensitive medical data while optimizing software platforms for veterinary staff. Pauline Bell drives efficiency by implementing advanced diagnostic imaging integration and cloud-based patient management tools. Through these initiatives, the Chief Information Officer supports the broader mission of providing high-quality care for dogs, cats, and exotic animals. The technological roadmap established by Bell facilitates rapid response times in critical care scenarios, ultimately enhancing the overall standard of medical service delivery across the entire organization.

    Joo Sangrene - Chief Marketing Officer

    Joo Sangrene, the Chief Marketing Officer at BluePearl Pet Hospital, architects the brand strategy and outreach initiatives for the national network of specialty veterinary hospitals. Sangrene directs public awareness campaigns that highlight the availability of emergency care and specialized medical services for pets. By analyzing client engagement data, the Chief Marketing Officer optimizes communication channels to reach pet owners across diverse geographic markets. This role involves coordinating with hospital leadership to promote new service offerings and advanced treatment capabilities. Joo Sangrene drives brand loyalty by emphasizing the expertise of veterinary specialists and the quality of care provided at every location. The Chief Marketing Officer manages digital presence and community partnerships to strengthen the market position of the organization. Through targeted marketing efforts, Sangrene ensures that pet owners understand the value of specialized veterinary medicine during critical health events.
    Joo Sangrene

    Richard Stone - Chief Medical Officer

    Richard Stone, the Chief Medical Officer at BluePearl Pet Hospital, establishes the clinical standards and medical protocols for the entire network of specialty veterinary hospitals. Stone directs the professional development of veterinary staff and ensures adherence to advanced medical practices for emergency and specialty care. By overseeing clinical quality assurance, the Chief Medical Officer maintains the highest levels of patient safety and treatment efficacy. This role involves collaborating with specialists to integrate new medical technologies and research findings into daily practice. Richard Stone drives excellence in veterinary medicine by fostering a culture of continuous learning and evidence-based treatment. The Chief Medical Officer manages the medical governance framework that supports complex surgeries and critical care services across all locations. Through strategic clinical leadership, Stone ensures that the organization remains at the forefront of veterinary health services and specialized animal care.

    Explore Leadership Teams in Healthcare Services

    Frequently Asked Questions Regarding BluePearl Pet Hospital Top Executives and Leadership Team

    Who leads BluePearl Pet Hospital?
    BluePearl Pet Hospital is led by Gumer Arriola (Chief Financial Officer), along with executives such as Betty Buss (Chief Operating Officer) and Mitchell Crystal (President).
    Who is part of BluePearl Pet Hospital’s executive team?
    The executive team of BluePearl Pet Hospital includes leaders such as Gumer Arriola (Chief Financial Officer), Betty Buss (Chief Operating Officer), Mitchell Crystal (President) and other senior executives.
    How many executives does BluePearl Pet Hospital have?
    BluePearl Pet Hospital has 7 executives leading key business areas.
    What roles are included in BluePearl Pet Hospital’s leadership team?
    The leadership team of BluePearl Pet Hospital includes roles such as Chief Financial Officer, Chief Operating Officer, President, GVTA President Elect, Chief Information Officer.