BluePearl Pet Hospital Executive and Leadership Team

November, 2026

Leadership Overview

BluePearl Pet Hospital has 7 executives leading key functions including operations, marketing, finance, information technology, medical standards, veterinary association leadership, and corporate strategy.

Committed to advancing veterinary medicine, BluePearl Pet Hospital delivers comprehensive emergency and specialty care to pets nationwide through a network of highly specialized medical facilities.

Leadership Roles at BluePearl Pet Hospital

  • Chief Financial Officer - Gumer Arriola
  • Chief Operating Officer - Betty Buss
  • GVTA President Elect - Kelli Gibbon
  • President - Mitchell Crystal
  • Chief Marketing Officer - Joo Sangrene
  • Chief Information Officer - Pauline Bell
  • Chief Medical Officer - Richard Stone
  • Gumer Arriola - Chief Financial Officer

    Gumer Arriola, the Chief Financial Officer at BluePearl Pet Hospital, directs the fiscal strategy and capital allocation for the entire network of veterinary hospitals. Overseeing financial planning and analysis, the Chief Financial Officer ensures the long-term economic viability of the organization while supporting investments in advanced medical technology. Arriola manages the budgetary frameworks that allow for the expansion of specialty services across various geographic regions. By monitoring revenue streams and operational costs, the Chief Financial Officer maintains the financial health necessary to sustain high-quality patient care. Gumer Arriola collaborates with the executive team to evaluate growth opportunities and resource distribution. Through disciplined financial oversight, Arriola supports the mission of providing comprehensive medical care to pets, ensuring that the company remains a stable and reliable provider of veterinary services in a competitive healthcare market.

    Betty Buss - Chief Operating Officer

    Betty Buss, the Chief Operating Officer at BluePearl Pet Hospital, directs all daily clinical operations across the nationwide network of emergency and specialty veterinary hospitals. Overseeing the efficiency of medical workflows, the Chief Operating Officer ensures that every facility maintains high standards for patient care and client communication. Buss manages the logistical integration of new specialty services, ensuring that advanced veterinary treatments remain accessible to pet owners across diverse regional markets. By optimizing resource allocation and staffing models, the Chief Operating Officer drives operational excellence within the complex veterinary landscape. Betty Buss monitors performance metrics to guarantee that hospital protocols align with the broader mission of providing life-saving care. Through rigorous oversight of facility management, Buss secures the operational stability required to support the growing demand for specialized animal health services throughout the United States.

    Kelli Gibbon - GVTA President Elect

    Kelli Gibbon, the GVTA President Elect at BluePearl Pet Hospital, directs professional advocacy and industry engagement efforts within the veterinary community. Overseeing the alignment of organizational goals with broader veterinary association standards, the GVTA President Elect drives initiatives that promote professional development and collaborative care. Gibbon manages relationships with external stakeholders and industry partners to advance the interests of veterinary professionals. By participating in policy discussions and educational outreach, the GVTA President Elect shapes the future of the veterinary field. Kelli Gibbon coordinates with internal leadership to ensure that the company remains an active participant in the evolution of animal health services. Through dedicated leadership in professional associations, Gibbon strengthens the network's influence and commitment to the advancement of veterinary medicine, ensuring that the organization remains a key contributor to the health and well-being of animals nationwide.

    Mitchell Crystal - President

    Mitchell Crystal, the President at BluePearl Pet Hospital, directs the overarching corporate strategy and long-term vision for the network of emergency and specialty hospitals. Overseeing the executive team and organizational growth, the President ensures that the company remains focused on delivering advanced medical care to pets across the country. Crystal manages the strategic expansion of hospital locations and the development of new service lines to meet evolving market demands. By aligning operational, financial, and medical goals, the President drives the company's mission to provide comprehensive health services for animals. Mitchell Crystal fosters a culture of innovation and excellence, guiding the organization through complex industry challenges. Through decisive leadership, Crystal secures the company's position as a leader in the veterinary sector, ensuring that the network continues to provide essential, high-quality care to patients in every region served.

    Joo Sangrene - Chief Marketing Officer

    Joo Sangrene, the Chief Marketing Officer at BluePearl Pet Hospital, architects the brand strategy and outreach initiatives that connect pet owners with specialized veterinary care. Overseeing digital engagement and community relations, the Chief Marketing Officer drives awareness regarding the advanced medical services available at every hospital location. Sangrene manages the communication channels that highlight the expertise of veterinary specialists, ensuring that the market understands the value of emergency and specialty interventions. By analyzing consumer trends and regional healthcare needs, the Chief Marketing Officer shapes the public perception of the network as a leader in animal medicine. Joo Sangrene coordinates with clinical leadership to promote new service offerings and facility expansions. Through strategic brand positioning, Sangrene strengthens the connection between the hospital network and the communities served, ultimately increasing the reach of critical veterinary health services.
    Joo Sangrene

    Pauline Bell - Chief Information Officer

    Pauline Bell, the Chief Information Officer at BluePearl Pet Hospital, directs the technological infrastructure and digital systems that support complex veterinary operations. Overseeing the integration of electronic medical records and diagnostic data platforms, the Chief Information Officer ensures that clinicians have seamless access to critical patient information. Bell manages the cybersecurity protocols and data management strategies required to protect sensitive medical records across the nationwide network. By implementing innovative software solutions, the Chief Information Officer drives efficiency in hospital workflows and improves the speed of diagnostic reporting. Pauline Bell coordinates with medical leadership to modernize the digital tools used in emergency and specialty care. Through the development of robust IT systems, Bell enables the organization to scale its services effectively, ensuring that technology remains a foundational element of the high-quality care provided to animals.

    Richard Stone - Chief Medical Officer

    Richard Stone, the Chief Medical Officer at BluePearl Pet Hospital, directs the clinical standards and medical protocols across all specialty and emergency hospitals. Overseeing the recruitment and development of veterinary specialists, the Chief Medical Officer ensures that every facility adheres to the highest benchmarks of animal healthcare. Stone manages the implementation of advanced treatment methodologies and clinical research initiatives that define the network's market position. By fostering a culture of continuous learning and medical excellence, the Chief Medical Officer drives the quality of care provided to dogs, cats, and exotic animals. Richard Stone collaborates with hospital leadership to address complex medical challenges and improve patient outcomes. Through rigorous oversight of clinical practices, Stone maintains the reputation of the organization as a premier provider of specialized veterinary medicine, ensuring that medical teams remain at the forefront of the industry.

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    Frequently Asked Questions Regarding BluePearl Pet Hospital Top Executives and Leadership Team

    Who leads BluePearl Pet Hospital?
    BluePearl Pet Hospital is led by Gumer Arriola (Chief Financial Officer), along with executives such as Betty Buss (Chief Operating Officer) and Kelli Gibbon (GVTA President Elect).
    Who is part of BluePearl Pet Hospital’s executive team?
    The executive team of BluePearl Pet Hospital includes leaders such as Gumer Arriola (Chief Financial Officer), Betty Buss (Chief Operating Officer), Kelli Gibbon (GVTA President Elect) and other senior executives.
    How many executives does BluePearl Pet Hospital have?
    BluePearl Pet Hospital has 7 executives leading key business areas.
    What roles are included in BluePearl Pet Hospital’s leadership team?
    The leadership team of BluePearl Pet Hospital includes roles such as Chief Financial Officer, Chief Operating Officer, GVTA President Elect, President, Chief Marketing Officer.