BluePearl Pet Hospital Executive and Leadership Team

August, 2026

Leadership Overview

BluePearl Pet Hospital has 8 executives leading key functions including financial strategy, information technology, clinical operations, marketing, medical standards, operational efficiency, organizational leadership, and veterinary advocacy.

Committed to advancing veterinary medicine, BluePearl Pet Hospital delivers comprehensive emergency and specialty care across the United States to ensure optimal health outcomes for pets.

Leadership Roles at BluePearl Pet Hospital

  • Chief Financial Officer - Gumer Arriola
  • Chief Operating Officer - Betty Buss
  • President - Mitchell Crystal
  • GVTA President Elect - Kelli Gibbon
  • Chief Information Officer - Pauline Bell
  • Chief Marketing Officer - Joo Sangrene
  • Chief Medical Officer - Richard Stone
  • Chief Operations Officer - Janice Godfrey
  • Gumer Arriola - Chief Financial Officer

    Gumer Arriola, the Chief Financial Officer at BluePearl Pet Hospital, directs all fiscal planning and capital allocation strategies. Managing the financial health of a nationwide network of specialty veterinary hospitals requires precise oversight of revenue cycles and operational expenditures. The Chief Financial Officer architects robust budgetary frameworks to support the expansion of emergency care facilities across diverse regional markets. By analyzing complex economic data, Arriola ensures the long-term sustainability of advanced medical service delivery. This leadership role involves close collaboration with the executive board to align fiscal goals with the broader mission of providing high-quality animal healthcare. Gumer Arriola maintains rigorous standards for financial reporting and transparency, which bolsters investor confidence and supports the ongoing growth of the organization. Through strategic resource management, the Chief Financial Officer secures the necessary funding to integrate cutting-edge veterinary technologies into every hospital location.

    Betty Buss - Chief Operating Officer

    Betty Buss, the Chief Operating Officer at BluePearl Pet Hospital, manages the internal scaling and daily administrative workflows of the veterinary network. Focusing on the standardization of emergency care protocols, the Chief Operating Officer ensures that every facility maintains consistent medical excellence. This leadership role involves optimizing hospital staffing models and supply chain logistics to meet the high demand for specialty veterinary services. By streamlining internal processes, Buss increases the capacity for treating complex cases across the national footprint. Betty Buss coordinates with regional directors to implement operational improvements that reduce wait times and enhance the quality of patient care. The Chief Operating Officer also monitors performance metrics to identify areas for efficiency gains within the hospital network. Through disciplined management of daily operations, Buss supports the organizational goal of providing accessible, high-level medical treatment for dogs, cats, and exotic animals.

    Mitchell Crystal - President

    Mitchell Crystal, the President at BluePearl Pet Hospital, provides the overarching strategic vision for the entire veterinary network. Overseeing the alignment of all departments, the President ensures that the organization remains focused on its mission of delivering comprehensive medical care. This leadership role involves guiding the executive team through complex market shifts and long-term growth planning. By fostering a culture of excellence, Crystal drives the development of new specialty services and emergency care capabilities. Mitchell Crystal represents the organization in high-level industry discussions and works to strengthen the reputation of the hospital network nationwide. The President also evaluates the performance of the entire enterprise to ensure that strategic objectives are met with precision. Through decisive leadership, Crystal maintains the competitive edge of the organization, ensuring that the commitment to advanced veterinary treatment remains the central pillar of all business activities.

    Kelli Gibbon - GVTA President Elect

    Kelli Gibbon, the GVTA President Elect at BluePearl Pet Hospital, directs advocacy efforts and professional engagement within the veterinary community. Overseeing the representation of veterinary interests, the GVTA President Elect ensures that the organization remains active in shaping industry standards and policy. This role involves building coalitions with other veterinary professionals to promote the advancement of specialty care. By leading advocacy initiatives, Gibbon strengthens the influence of the hospital network in broader health service discussions. Kelli Gibbon collaborates with internal leadership to ensure that professional development programs align with the evolving needs of the veterinary field. The GVTA President Elect also facilitates communication between the organization and external veterinary associations to foster collaborative growth. Through dedicated advocacy and leadership, Gibbon supports the mission of improving the quality of veterinary medicine and ensuring that the organization remains a prominent voice in the industry.

    Pauline Bell - Chief Information Officer

    Pauline Bell, the Chief Information Officer at BluePearl Pet Hospital, drives the digital transformation of veterinary medical records and hospital management systems. Overseeing the integration of advanced diagnostic software, the Chief Information Officer ensures seamless data connectivity across all nationwide facilities. This role involves architecting secure cloud infrastructure to protect sensitive patient information while enabling real-time collaboration between veterinary specialists. By modernizing the technological backbone of the organization, Bell improves operational efficiency and enhances the speed of emergency care delivery. Pauline Bell manages complex IT projects that support the diagnostic capabilities of medical teams, ensuring that every hospital remains at the forefront of veterinary innovation. The Chief Information Officer also directs cybersecurity initiatives to safeguard the integrity of the entire network. Through continuous technological refinement, Bell optimizes the digital experience for both veterinary staff and pet owners seeking specialized medical services.

    Joo Sangrene - Chief Marketing Officer

    Joo Sangrene, the Chief Marketing Officer at BluePearl Pet Hospital, directs all brand strategy and public outreach initiatives. Overseeing the communication of specialized veterinary services to pet owners, the Chief Marketing Officer ensures that the value of emergency and specialty care remains clear and accessible. This role involves developing multi-channel campaigns that highlight the advanced medical treatments available at every hospital location. By analyzing market trends, Sangrene positions the organization as a leader in the veterinary health sector. Joo Sangrene collaborates with clinical teams to translate complex medical offerings into compelling narratives that resonate with the public. The Chief Marketing Officer also manages digital engagement strategies to foster strong relationships with local veterinary communities and pet owners. Through targeted outreach and brand positioning, Sangrene drives awareness of the critical services provided, ultimately increasing the reach and impact of the entire hospital network.
    Joo Sangrene

    Richard Stone - Chief Medical Officer

    Richard Stone, the Chief Medical Officer at BluePearl Pet Hospital, establishes the clinical standards and medical protocols for the entire network. Overseeing the quality of care provided by veterinary specialists, the Chief Medical Officer ensures that every hospital adheres to the highest benchmarks of medical excellence. This role involves mentoring clinical staff and integrating the latest research into daily practice for dogs, cats, and wild animals. By directing medical policy, Stone maintains the integrity of the diagnostic and treatment services offered across the country. Richard Stone works closely with hospital leadership to implement evidence-based medicine that improves patient outcomes in emergency situations. The Chief Medical Officer also leads initiatives to advance veterinary education and professional development within the organization. Through rigorous clinical oversight, Stone ensures that the medical team remains capable of handling the most complex health challenges in the veterinary field.

    Janice Godfrey - Chief Operations Officer

    Janice Godfrey, the Chief Operations Officer at BluePearl Pet Hospital, directs the logistics of facility expansion and infrastructure development. Focusing on the physical growth of the hospital network, the Chief Operations Officer ensures that new locations meet the rigorous requirements for emergency and specialty care. This role involves managing the procurement of advanced medical equipment and overseeing the construction of state-of-the-art veterinary facilities. By coordinating the deployment of resources, Godfrey supports the nationwide availability of specialized health services. Janice Godfrey collaborates with regional managers to ensure that operational infrastructure remains robust and capable of supporting high-volume medical care. The Chief Operations Officer also evaluates facility performance to optimize the physical environment for both staff and patients. Through strategic oversight of the hospital footprint, Godfrey enables the organization to extend its reach and provide critical medical support to more communities across the country.

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    Frequently Asked Questions Regarding BluePearl Pet Hospital Top Executives and Leadership Team

    Who leads BluePearl Pet Hospital?
    BluePearl Pet Hospital is led by Gumer Arriola (Chief Financial Officer), along with executives such as Betty Buss (Chief Operating Officer) and Mitchell Crystal (President).
    Who is part of BluePearl Pet Hospital’s executive team?
    The executive team of BluePearl Pet Hospital includes leaders such as Gumer Arriola (Chief Financial Officer), Betty Buss (Chief Operating Officer), Mitchell Crystal (President) and other senior executives.
    How many executives does BluePearl Pet Hospital have?
    BluePearl Pet Hospital has 8 executives leading key business areas.
    What roles are included in BluePearl Pet Hospital’s leadership team?
    The leadership team of BluePearl Pet Hospital includes roles such as Chief Financial Officer, Chief Operating Officer, President, GVTA President Elect, Chief Information Officer.