BI WORLDWIDE Executive and Leadership Team

August, 2026

Leadership Overview

BI WORLDWIDE has 10 executives leading key functions including strategy, financial oversight, global operations, technology, and human resources.

Focused on building meaningful relationships between brands and their audiences, BI WORLDWIDE delivers measurable engagement solutions through a vast network of global resources and industry expertise.

Leadership Roles at BI WORLDWIDE

  • Chief Executive Officer - Mei Gai
  • Group Chief Executive Officer - Nole Heims
  • President & Chief Executive Officer - Joel Milgram
  • Chief Financial Officer - Jon Segner
  • Chief Operating Officer - Alina Wei
  • Chief Operating Officer, International - Jason Mosakowski
  • Co-President & Chief Revenue Officer - Norman Williams
  • President - Ann Logan
  • Chief Technology Officer - Ryan Douglas
  • Chief Human Resources Officer - Nancy Martinson
  • Mei Gai - Chief Executive Officer

    Mei Gai, the Chief Executive Officer at BI WORLDWIDE, directs the overarching strategic vision for the organization. Gai architects long-term growth initiatives that align with the company mission of fostering meaningful connections between clients and their target audiences. By evaluating market trends across the United States and international territories, the Chief Executive Officer ensures the firm maintains a competitive edge in the marketing services sector. Mei Gai monitors the performance of core business units to guarantee that client engagement programs deliver measurable results. This leadership role involves constant collaboration with the board to refine corporate objectives and expand the reach of engagement platforms. Through rigorous analysis of industry shifts, the Chief Executive Officer drives innovation in how brands interact with employees and consumers. Ultimately, Gai secures the stability and future trajectory of the enterprise by prioritizing client-centric outcomes and operational excellence.

    Nole Heims - Group Chief Executive Officer

    Nole Heims, the Group Chief Executive Officer at BI WORLDWIDE, oversees the collective performance of the global business portfolio. Heims coordinates high-level strategy across diverse regional markets, ensuring that the company maintains consistent service standards in Australia, Canada, China, India, and the United Kingdom. The Group Chief Executive Officer manages the integration of various service lines to provide comprehensive solutions for channel partners and consumers. By aligning regional operations with the broader corporate mission, Nole Heims optimizes the delivery of engagement programs on a global scale. This executive role requires constant interaction with international leadership teams to synchronize business development efforts and resource allocation. Through the implementation of unified operational frameworks, the Group Chief Executive Officer drives efficiency and growth across all geographic territories. Heims maintains a focus on scaling the business while preserving the quality of client relationships that define the brand.

    Joel Milgram - President & Chief Executive Officer

    Joel Milgram, the President & Chief Executive Officer at BI WORLDWIDE, leads the execution of daily business operations and long-term corporate planning. Milgram architects the framework for client relationship management, ensuring that every engagement strategy produces tangible value for employees and channel partners. The President & Chief Executive Officer monitors the alignment of internal resources with the evolving needs of the global marketplace. By fostering a culture of innovation, Joel Milgram drives the development of new marketing tools that enhance consumer loyalty. This leadership position involves direct oversight of cross-functional teams to ensure that project delivery meets the high standards expected by the client base. Through strategic decision-making, the President & Chief Executive Officer secures the firm's position as a leader in the marketing services industry. Milgram maintains a rigorous focus on operational efficiency and the continuous improvement of service delivery models.
    Joel Milgram

    Jon Segner - Chief Financial Officer

    Jon Segner, the Chief Financial Officer at BI WORLDWIDE, manages the fiscal health and economic strategy of the organization. Segner directs all financial planning, reporting, and analysis to ensure the company maintains the resources necessary for global expansion. The Chief Financial Officer oversees capital allocation, ensuring that investments in technology and human capital support the core mission of building meaningful relationships. By monitoring revenue streams across international offices, Jon Segner provides the data-driven insights required for informed executive decision-making. This role involves close collaboration with the leadership team to mitigate financial risks and optimize profitability in a competitive market. Through the implementation of robust financial controls, the Chief Financial Officer drives sustainable growth and long-term value for stakeholders. Segner ensures that the financial infrastructure remains agile enough to support the complex, multi-regional operations that define the company's business model.
    Jon Segner

    Alina Wei - Chief Operating Officer

    Alina Wei, the Chief Operating Officer at BI WORLDWIDE, directs the internal processes and service delivery mechanisms that support the company's client-facing initiatives. Wei architects scalable operational workflows to ensure that engagement programs for employees and channel partners function seamlessly across all regions. The Chief Operating Officer monitors the performance of internal departments to guarantee that service quality remains consistent and efficient. By streamlining project management and resource deployment, Alina Wei drives operational excellence and reduces friction in the client experience. This leadership role involves constant coordination with other C-suite members to align operational capacity with strategic growth targets. Through the optimization of internal systems, the Chief Operating Officer ensures that the firm can handle the complexities of global marketing campaigns. Wei maintains a focus on continuous improvement, ensuring that the organization remains responsive to the changing demands of the global consumer landscape.

    Jason Mosakowski - Chief Operating Officer, International

    Jason Mosakowski, the Chief Operating Officer, International at BI WORLDWIDE, directs the operational activities across all non-domestic markets. Mosakowski architects the regional strategies that allow the firm to maintain a strong presence in Australia, Canada, China, India, and the United Kingdom. The Chief Operating Officer, International monitors the unique regulatory and cultural requirements of each region to ensure that engagement programs remain effective and compliant. By coordinating with local teams, Jason Mosakowski drives the expansion of the company's footprint and ensures that global resources are utilized efficiently. This leadership role involves managing the complexities of cross-border operations to deliver consistent value to international clients. Through the implementation of localized operational standards, the Chief Operating Officer, International secures the firm's competitive position in diverse global markets. Mosakowski maintains a focus on scaling international operations while upholding the core mission of the organization.

    Norman Williams - Co-President & Chief Revenue Officer

    Norman Williams, the Co-President & Chief Revenue Officer at BI WORLDWIDE, directs the sales and revenue generation strategies that fuel the company's growth. Williams architects the commercial approach to acquiring new clients and expanding existing relationships with channel partners and consumers. The Co-President & Chief Revenue Officer monitors market demand and sales performance to ensure that revenue targets are met across all regions. By aligning sales efforts with the firm's marketing services, Norman Williams drives the acquisition of high-value contracts that support the overall business model. This leadership role involves constant interaction with the executive team to refine pricing strategies and market positioning. Through the implementation of effective sales processes, the Co-President & Chief Revenue Officer secures the financial stability and market reach of the organization. Williams maintains a focus on identifying new opportunities for revenue growth in the competitive global marketing landscape.

    Ann Logan - President

    Ann Logan, the President at BI WORLDWIDE, directs the execution of corporate strategy and the management of key business functions. Logan architects the operational frameworks that enable the firm to deliver meaningful engagement solutions to a global client base. The President monitors the performance of core service lines to ensure that the company consistently meets the needs of employees, channel partners, and consumers. By fostering collaboration across departments, Ann Logan drives the alignment of internal resources with the overarching mission of the organization. This leadership role involves constant engagement with the board and other executives to refine business objectives and respond to market shifts. Through the oversight of daily operations, the President secures the firm's ability to maintain its position as a leader in the marketing services industry. Logan maintains a focus on operational excellence and the continuous delivery of value to all stakeholders.

    Ryan Douglas - Chief Technology Officer

    Ryan Douglas, the Chief Technology Officer at BI WORLDWIDE, leads the development and maintenance of the digital infrastructure that powers client engagement solutions. Douglas architects the technological platforms used to track and measure relationships between brands and their audiences. The Chief Technology Officer oversees the integration of data analytics and software tools to ensure that every program delivers actionable insights. By driving innovation in digital service delivery, Ryan Douglas enables the company to provide cutting-edge solutions to employees and channel partners worldwide. This role involves constant collaboration with the operations and strategy teams to ensure that technology investments directly support business objectives. Through the management of secure and scalable systems, the Chief Technology Officer drives the digital transformation of the firm's service offerings. Douglas maintains a focus on emerging technologies that can enhance the effectiveness of marketing and engagement strategies.
    Ryan Douglas

    Nancy Martinson - Chief Human Resources Officer

    Nancy Martinson, the Chief Human Resources Officer at BI WORLDWIDE, directs the talent acquisition, development, and retention strategies that support the company's global workforce. Martinson architects programs that foster a high-performance culture, ensuring that the team possesses the skills necessary to deliver exceptional marketing services. The Chief Human Resources Officer monitors employee engagement and organizational health to align the workforce with the company's mission of building meaningful relationships. By implementing robust training and development initiatives, Nancy Martinson drives the professional growth of staff across all international offices. This leadership role involves close collaboration with the executive team to ensure that human capital strategies support long-term business goals. Through the management of talent pipelines and workplace culture, the Chief Human Resources Officer secures the firm's ability to innovate and serve clients effectively. Martinson maintains a focus on creating an inclusive and productive environment for all employees.

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    Frequently Asked Questions Regarding BI WORLDWIDE Top Executives and Leadership Team

    Who leads BI WORLDWIDE?
    BI WORLDWIDE is led by Mei Gai (Chief Executive Officer), along with executives such as Nole Heims (Group Chief Executive Officer) and Joel Milgram (President & Chief Executive Officer).
    Who is part of BI WORLDWIDE’s executive team?
    The executive team of BI WORLDWIDE includes leaders such as Mei Gai (Chief Executive Officer), Nole Heims (Group Chief Executive Officer), Joel Milgram (President & Chief Executive Officer) and other senior executives.
    How many executives does BI WORLDWIDE have?
    BI WORLDWIDE has 10 executives leading key business areas.
    What roles are included in BI WORLDWIDE’s leadership team?
    The leadership team of BI WORLDWIDE includes roles such as Chief Executive Officer, Group Chief Executive Officer, President & Chief Executive Officer, Chief Financial Officer, Chief Operating Officer.