bethesdaliving.org Executive and Leadership Team

July, 2026

Leadership Overview

bethesdaliving.org has 4 executives leading key functions including strategy, finance, therapy services, and nursing operations.

Driven by a commitment to compassionate care, bethesdaliving.org provides essential health, housing, and home-based services for older adults, fostering independence and well-being within the Minnesota community.

Leadership Roles at bethesdaliving.org

  • Chief Executive Officer - Michelle Haefner
  • Chief Financial Officer - Tom Conner
  • Therapy Director - Cindy Klaphake
  • Assistant Director of Nursing and MDS Coordinator and Quality Assurance - Sondra Minor
  • Michelle Haefner - Chief Executive Officer

    Michelle Haefner, the Chief Executive Officer at bethesdaliving.org, directs the overall strategic vision and operational framework for the non-profit organization. Overseeing all facets of health, housing, and home-based services, Haefner ensures alignment with the core mission of supporting older adults in Willmar, Minnesota. This leadership involves fostering key relationships with community stakeholders and driving initiatives that enhance the quality of life for residents. By championing innovation in elder care, Michelle Haefner guides the organization's expansion and sustainability efforts, ensuring robust financial health and exceptional service delivery across all programs. The Chief Executive Officer's role is central to maintaining the organization's non-denominational and non-profit status while maximizing its positive impact on the community.
    Michelle Haefner

    Tom Conner - Chief Financial Officer

    Tom Conner, the Chief Financial Officer at bethesdaliving.org, manages the comprehensive financial health and fiscal strategy of the organization. Conner oversees all budgeting, financial planning, and reporting functions, ensuring the responsible allocation of resources to support health, housing, and home-based services for older adults. This critical role involves developing financial models that sustain long-term growth and operational efficiency. By meticulously managing financial operations, Tom Conner safeguards the organization's assets and ensures compliance with all relevant regulations. The Chief Financial Officer's expertise is vital in securing funding, optimizing revenue streams, and maintaining the financial integrity necessary for bethesdaliving.org to fulfill its mission in Willmar, Minnesota.

    Cindy Klaphake - Therapy Director

    Cindy Klaphake, the Therapy Director at bethesdaliving.org, leads the comprehensive therapeutic services offered to older adults. Klaphake directs the planning, implementation, and evaluation of all rehabilitation and wellness programs, ensuring they meet the highest standards of care. This involves managing a team of therapy professionals and coordinating services that promote recovery, independence, and overall well-being. By focusing on individualized care plans, Cindy Klaphake enhances the quality of life for residents and clients. The Therapy Director's oversight extends to ensuring therapeutic interventions are integrated seamlessly with other health and housing services provided by bethesdaliving.org, contributing directly to the organization's holistic approach to elder care in Minnesota.

    Sondra Minor - Assistant Director of Nursing and MDS Coordinator and Quality Assurance

    Sondra Minor, the Assistant Director of Nursing and MDS Coordinator and Quality Assurance at bethesdaliving.org, plays a pivotal role in maintaining the highest standards of clinical care and operational quality. Minor oversees critical aspects of nursing operations, including resident assessments, care planning, and regulatory compliance, with a specific focus on the Minimum Data Set (MDS) process. This dual responsibility ensures that resident care plans are accurately developed and effectively implemented, directly impacting health outcomes. By driving quality assurance initiatives, Sondra Minor identifies areas for improvement and implements strategies to enhance patient safety and satisfaction. The Assistant Director of Nursing and MDS Coordinator and Quality Assurance's dedication is fundamental to bethesdaliving.org's commitment to providing exceptional health and housing services for older adults in Willmar, Minnesota.

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    Frequently Asked Questions Regarding bethesdaliving.org Top Executives and Leadership Team

    Who leads bethesdaliving.org?
    bethesdaliving.org is led by Michelle Haefner (Chief Executive Officer), along with executives such as Tom Conner (Chief Financial Officer) and Cindy Klaphake (Therapy Director).
    Who is part of bethesdaliving.org’s executive team?
    The executive team of bethesdaliving.org includes leaders such as Michelle Haefner (Chief Executive Officer), Tom Conner (Chief Financial Officer), Cindy Klaphake (Therapy Director) and other senior executives.
    How many executives does bethesdaliving.org have?
    bethesdaliving.org has 4 executives leading key business areas.
    What roles are included in bethesdaliving.org’s leadership team?
    The leadership team of bethesdaliving.org includes roles such as Chief Executive Officer, Chief Financial Officer, Therapy Director, Assistant Director of Nursing and MDS Coordinator and Quality Assurance.