bethesdaliving.org Executive and Leadership Team

Michelle Haefner, the Chief Executive Officer at bethesdaliving.org, directs the overarching strategic vision for non-profit senior care services. Overseeing organizational growth, the Chief Executive Officer ensures alignment between mission-driven health initiatives and sustainable housing operations. This leadership role involves constant collaboration with the Board to maintain high standards of non-denominational care across the Minnesota region. By optimizing resource allocation, Michelle Haefner directly impacts the quality of life for older adults within the community. Haefner drives operational excellence by fostering partnerships that expand home-based care options. Through rigorous oversight of service delivery models, the Chief Executive Officer secures the long-term viability of the organization. Haefner maintains a focus on compassionate, accessible care, ensuring that every strategic decision supports the core objective of providing reliable health and housing solutions for the elderly population.

Tom Conner, the Chief Financial Officer at bethesdaliving.org, manages the fiscal health and budgetary integrity of the organization. Overseeing financial reporting and capital planning, the Chief Financial Officer ensures that funds support essential health and housing services for older adults. This leadership role involves analyzing market trends to maintain the financial stability of the non-profit entity. By implementing robust accounting controls, Tom Conner directly impacts the efficiency of daily operations. Conner monitors revenue streams and expenditure patterns to guarantee that resources remain available for critical care programs. Through strategic financial forecasting, the Chief Financial Officer supports the expansion of home-based options across the regional market. Conner maintains transparency in all fiscal matters, providing the necessary data for informed decision-making at the executive level. The Chief Financial Officer secures the financial future of the organization through disciplined management and prudent investment strategies.

Cindy Klaphake, the Therapy Director at bethesdaliving.org, architects clinical rehabilitation programs designed to improve mobility and independence for older adults. Overseeing the therapy department, the Therapy Director ensures that all treatment plans align with the organization's mission of providing high-quality health services. This leadership role involves coordinating with nursing staff to deliver integrated care across various housing facilities. By implementing evidence-based therapeutic techniques, Cindy Klaphake directly impacts patient recovery outcomes and overall wellness. Klaphake manages the daily operations of the therapy team, ensuring compliance with state health regulations and internal quality standards. Through the development of specialized rehabilitation protocols, the Therapy Director supports the diverse needs of the aging population. Klaphake maintains a focus on patient-centered care, ensuring that every therapeutic intervention promotes dignity and physical health. The Therapy Director drives continuous improvement in clinical service delivery to enhance the lives of residents.

Sondra Minor, the Assistant Director of Nursing and MDS Coordinator and Quality Assurance at bethesdaliving.org, executes clinical oversight and regulatory compliance protocols. Overseeing the accuracy of Minimum Data Set assessments, the Assistant Director of Nursing and MDS Coordinator and Quality Assurance ensures that patient care documentation meets all state and federal requirements. This leadership role involves monitoring quality assurance metrics to identify areas for clinical improvement. By analyzing health data, Sondra Minor directly impacts the standard of nursing care provided to residents. Minor coordinates with the nursing staff to implement best practices in patient safety and health monitoring. Through rigorous auditing of clinical records, the Assistant Director of Nursing and MDS Coordinator and Quality Assurance maintains the highest levels of care quality. Minor drives initiatives that enhance the overall health outcomes for the elderly population. The Assistant Director of Nursing and MDS Coordinator and Quality Assurance secures operational excellence through meticulous attention to detail and clinical standards.