Leadership Overview
Baycrest Centre has 9 executives leading key functions including board governance, marketing, financial strategy, clinical operations, human resources, communications, and legal affairs.
Committed to advancing geriatric care through research and innovation, Baycrest Centre delivers comprehensive residential living and healthcare services to improve the quality of life for aging populations across North America.
Committed to advancing geriatric care through research and innovation, Baycrest Centre delivers comprehensive residential living and healthcare services to improve the quality of life for aging populations across North America.
Leadership Roles at Baycrest Centre
Nicole Mintz - Manager, Board Governance and Office of the President and Chief Executive Officer
Nicole Mintz, the Manager, Board Governance and Office of the President and Chief Executive Officer at Baycrest Centre, directs administrative alignment between executive leadership and the board of directors. Mintz manages complex workflows within the office of the president to ensure organizational objectives remain consistent with geriatric care standards. By facilitating communication channels, the Manager, Board Governance and Office of the President and Chief Executive Officer supports the execution of strategic initiatives across the residential and research divisions. Nicole Mintz coordinates high-level meetings and maintains rigorous governance protocols to uphold institutional integrity. This role requires precise oversight of internal policies and external stakeholder relations to maintain operational efficiency. Through meticulous attention to detail, the Manager, Board Governance and Office of the President and Chief Executive Officer enables the leadership team to focus on long-term innovation in healthcare delivery and residential living solutions.
Kulbir Nijjer- Nanda - Vice President, Finance & Chief Financial Officer
Kulbir Nijjer- Nanda, the Vice President, Finance & Chief Financial Officer at Baycrest Centre, manages the fiscal health and long-term financial planning of the organization. Nijjer- Nanda directs budgeting processes and capital allocation to support ongoing research and geriatric residential operations. As the Vice President, Finance & Chief Financial Officer, Nijjer- Nanda ensures compliance with regulatory standards while optimizing resource distribution across clinical departments. Kulbir Nijjer- Nanda monitors financial performance metrics to identify opportunities for operational efficiency and cost reduction. This role involves close collaboration with the board to secure funding for innovation and infrastructure improvements. By maintaining rigorous financial controls, the Vice President, Finance & Chief Financial Officer safeguards the assets necessary for delivering high-quality care. Nijjer- Nanda provides the strategic financial insights required to sustain the growth of the institution and its commitment to excellence in the field of aging and health.
David Kraulis - Interim Vice President, Finance & Chief Financial Officer
David Kraulis, the Interim Vice President, Finance & Chief Financial Officer at Baycrest Centre, oversees immediate financial operations and liquidity management during this transition period. Kraulis directs the accounting teams to ensure accurate reporting and fiscal transparency across all residential and research programs. As the Interim Vice President, Finance & Chief Financial Officer, Kraulis maintains stability in financial workflows while supporting the broader strategic goals of the organization. David Kraulis evaluates current expenditure patterns to maximize the impact of available resources on patient care and innovation. This leadership role requires constant monitoring of economic variables that influence healthcare funding and operational costs. By providing steady financial guidance, the Interim Vice President, Finance & Chief Financial Officer enables the executive team to continue delivering essential services without interruption. Kraulis ensures that all fiscal activities remain aligned with the long-term mission of the institution.
Brian Mackie - Chief Financial Officer, Baycrest Seniors Care
Brian Mackie, the Chief Financial Officer, Baycrest Seniors Care at Baycrest Centre, focuses exclusively on the financial sustainability of the residential living and seniors care divisions. Mackie directs revenue cycle management and operational budgeting to ensure the delivery of high-quality care within the seniors care sector. As the Chief Financial Officer, Baycrest Seniors Care, Mackie analyzes cost structures to improve the efficiency of residential services. Brian Mackie collaborates with clinical directors to align financial resources with the specific needs of the aging population. This role involves managing the financial risks associated with long-term care delivery and ensuring that all operational units meet budgetary targets. By optimizing the financial performance of the seniors care division, the Chief Financial Officer, Baycrest Seniors Care supports the overall mission of the organization. Mackie provides the fiscal foundation necessary for maintaining superior standards in geriatric residential living.
Joni Kent - President & Chief HR Officer, Baycrest Corporate Centre For Geriatric Care
Joni Kent, the President & Chief HR Officer, Baycrest Corporate Centre For Geriatric Care at Baycrest Centre, leads human capital strategy and organizational development. Kent directs talent acquisition, employee engagement, and workforce planning to support the specialized needs of the geriatric care environment. As the President & Chief HR Officer, Baycrest Corporate Centre For Geriatric Care, Kent fosters a culture of excellence and continuous learning among the staff. Joni Kent oversees the implementation of HR policies that promote staff retention and professional growth within the healthcare sector. This role involves aligning workforce capabilities with the evolving demands of research and residential care. By managing the human resources function, the President & Chief HR Officer, Baycrest Corporate Centre For Geriatric Care ensures that the organization attracts and retains the talent necessary to maintain its leadership position in the field of aging and health.

Don Goudy - Chief Marketing Officer
Don Goudy, the Chief Marketing Officer at Baycrest Centre, architects brand strategy to elevate the profile of geriatric research and residential services. Goudy drives market engagement by translating complex clinical innovations into accessible narratives for the broader community. As the Chief Marketing Officer, Goudy oversees digital outreach and public relations campaigns that highlight the unique value proposition of the organization. Don Goudy collaborates with clinical leads to ensure messaging reflects the latest advancements in elderly care and residential living. This leadership position involves managing brand identity across diverse platforms to attract philanthropic support and research partnerships. By analyzing market trends, the Chief Marketing Officer optimizes communication strategies to expand the reach of the institution. Goudy ensures that all marketing efforts align with the core mission of providing exceptional care, ultimately strengthening the reputation of the organization within the competitive healthcare landscape.
Robert Madan - Deputy Chief of Staff
Robert Madan, the Deputy Chief of Staff at Baycrest Centre, coordinates cross-functional initiatives between clinical leadership and administrative departments. Madan directs the implementation of operational policies that enhance the delivery of geriatric healthcare services. As the Deputy Chief of Staff, Madan facilitates communication between the medical staff and the executive team to ensure alignment on patient care priorities. Robert Madan oversees the integration of research findings into daily clinical practice, driving innovation across the organization. This role involves managing complex projects that require collaboration across multiple departments, including residential living and education. By streamlining internal processes, the Deputy Chief of Staff improves the overall efficiency of the healthcare environment. Madan ensures that the strategic vision of the organization translates into actionable clinical outcomes, ultimately supporting the commitment to excellence in the care of the elderly.
Phyllise Gelfand - Vice President, Corporate Communications & Chief Communications Officer
Phyllise Gelfand, the Vice President, Corporate Communications & Chief Communications Officer at Baycrest Centre, manages the internal and external messaging strategy for the organization. Gelfand directs public relations efforts to communicate the impact of geriatric research and residential services to a global audience. As the Vice President, Corporate Communications & Chief Communications Officer, Gelfand oversees media relations and digital content to ensure consistent brand messaging. Phyllise Gelfand collaborates with executive leadership to craft narratives that highlight the institution's contributions to healthcare innovation. This role involves managing crisis communications and stakeholder engagement to protect the reputation of the organization. By developing comprehensive communication plans, the Vice President, Corporate Communications & Chief Communications Officer ensures that the mission and values of the institution are clearly articulated. Gelfand drives the strategy that connects the organization with the broader community and healthcare partners.
Rhonda Yarin - Affairs Executive Director, Legal & General Counsel
Rhonda Yarin, the Affairs Executive Director, Legal & General Counsel at Baycrest Centre, provides legal oversight and strategic guidance on all regulatory and compliance matters. Yarin directs the legal department to mitigate risk and ensure that all operations adhere to healthcare laws and institutional policies. As the Affairs Executive Director, Legal & General Counsel, Yarin manages complex legal issues related to research, residential living, and clinical services. Rhonda Yarin advises the executive team on governance and contractual obligations to protect the interests of the organization. This role involves navigating the legal landscape of the healthcare industry to support the mission of the institution. By providing expert legal counsel, the Affairs Executive Director, Legal & General Counsel enables the leadership team to pursue innovation while maintaining strict compliance. Yarin ensures that all legal frameworks support the long-term stability and growth of the organization.
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