Leadership Overview
AutoZone has 8 executives leading key functions including operations, finance, technology, and regional leadership.
Driven by a commitment to customer service, AutoZone fosters a culture of diverse experiences and ideas to strengthen its teams and overall business, offering extensive opportunities across its operations.
Driven by a commitment to customer service, AutoZone fosters a culture of diverse experiences and ideas to strengthen its teams and overall business, offering extensive opportunities across its operations.
Leadership Roles at AutoZone
Jamere Jackson - Chief Financial Officer, Customer Satisfaction
Jamere Jackson, the Chief Financial Officer, Customer Satisfaction at AutoZone, manages the company's financial strategy and performance, with a specific emphasis on customer-centric initiatives. Jackson oversees financial planning, analysis, and reporting, ensuring fiscal health and driving profitable growth. This role integrates financial oversight with a deep understanding of customer needs, aiming to enhance value for both AutoZoners and customers. By analyzing financial data and market trends, Jamere Jackson identifies opportunities to improve customer satisfaction through strategic investments and operational efficiencies. Jackson's leadership ensures that financial decisions directly support the company's mission to provide exceptional service and value, reinforcing AutoZone's position in the retail autoparts market.

Thomas Newbern - Chief Operating Officer
Thomas Newbern, the Chief Operating Officer at AutoZone, directs the company's extensive store operations and distribution networks. Overseeing daily functions across numerous locations, Newbern ensures efficient service delivery and operational excellence, aligning with AutoZone's commitment to serving customers and communities. This leadership role involves optimizing supply chain logistics and in-store processes to enhance the AutoZoner experience and customer satisfaction. By driving operational improvements, Thomas Newbern directly impacts the company's ability to meet market demand and maintain its strong retail presence. Newbern's focus remains on scaling operations effectively while upholding the company's core values and commitment to team member development across all facets of the business.
Juan Santibanez - President's Club
Juan Santibanez, the President's Club at AutoZone, represents a distinguished level of achievement and leadership within the company's operational structure. This role signifies exceptional performance and dedication to AutoZone's core values and business objectives. Santibanez's contributions are recognized for driving significant success and upholding the company's commitment to serving customers and team members. While specific operational duties are not detailed, the President's Club designation indicates a profound impact on business results and a deep understanding of AutoZone's market dynamics. Juan Santibanez embodies the company's pursuit of excellence and leadership in the retail autoparts industry.
Memo Demis - President, Autozone DE (Mexico)
Memo Demis, the President, Autozone DE (Mexico) at AutoZone, leads the company's operations and strategic initiatives within the Mexican market. Demis directs all aspects of the business in Mexico, ensuring alignment with AutoZone's global standards while adapting to local market needs. This leadership role involves overseeing store performance, supply chain management, and team member development across the region. By focusing on customer satisfaction and operational efficiency, Memo Demis drives growth and strengthens AutoZone's presence in Mexico. Demis's strategic vision is instrumental in expanding market share and reinforcing AutoZone's commitment to serving its customers and communities throughout the country.
Mauricio Braz - President (Brazil)
Mauricio Braz, the President (Brazil) at AutoZone, spearheads the company's operations and strategic expansion within the Brazilian market. Braz directs the execution of AutoZone's business model, focusing on delivering exceptional customer service and operational excellence across all Brazilian locations. This leadership position involves managing regional teams, optimizing supply chain logistics, and driving market penetration. By understanding and responding to the unique dynamics of the Brazilian retail landscape, Mauricio Braz ensures AutoZone's continued growth and success in the region. Braz's leadership is key to reinforcing AutoZone's brand presence and commitment to serving customers and AutoZoners in Brazil.
T.J. Herring - Architect (Principal Engineer and Chief Technology Officer Advisor)
T.J. Herring, the Architect (Principal Engineer and Chief Technology Officer Advisor) at AutoZone, provides critical technical guidance and architectural direction for the company's technology initiatives. Herring focuses on designing and implementing robust, scalable technology solutions that support AutoZone's business objectives and operational needs. This advisory role involves collaborating with technology teams to ensure alignment with long-term strategic goals and industry best practices. By leveraging deep engineering expertise, T.J. Herring contributes to the development of innovative systems that enhance efficiency and customer experience. Herring's insights are vital in shaping the technological landscape, ensuring AutoZone remains at the forefront of digital transformation within the retail sector.
Robin Santmyer - Chairman & Chief Technology Officer
Robin Santmyer, the Chairman & Chief Technology Officer at AutoZone, leads the company's overall technology vision and strategy, driving innovation across all digital platforms. Santmyer directs the development and implementation of advanced technological solutions that support AutoZone's growth and operational efficiency. This dual role encompasses both strategic oversight as Chairman and hands-on leadership in technology execution. By fostering a culture of technological advancement, Robin Santmyer ensures that AutoZone's infrastructure and systems are robust, secure, and capable of meeting future market demands. Santmyer's leadership is crucial in maintaining AutoZone's competitive edge through cutting-edge technology adoption and strategic digital transformation initiatives.
Jonathan Bascom - Senior Vice President and Chief Information Officer
Jonathan Bascom, the Senior Vice President and Chief Information Officer at AutoZone, oversees the company's information technology infrastructure and strategy. Bascom directs the management of all IT operations, including systems, networks, and data security, ensuring seamless technological support for business functions. This role is critical in maintaining the stability and performance of AutoZone's digital ecosystem, supporting both internal operations and customer-facing platforms. By implementing effective IT governance and strategic technology roadmaps, Jonathan Bascom enhances operational efficiency and data integrity. Bascom's leadership ensures that AutoZone's technology investments align with business goals, driving innovation and supporting the company's commitment to serving its customers and team members.
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