American Arbitration Association Executive and Leadership Team

May, 2026

Leadership Overview

American Arbitration Association has 8 executives leading key functions including strategy, operations, finance, and human resources.

Driven by a commitment to efficient dispute resolution, American Arbitration Association provides arbitration, mediation, and other alternative dispute resolution services, impacting legal processes nationwide.

Leadership Roles at American Arbitration Association

  • Chief Executive Officer - Ernesto Garanton
  • Chief of Staff To the President and Chief Executive Officer - Kris Roy
  • Chief of Staff To the President and Chief Executive Officer - Kristen Roy
  • Senior Vice President & Chief Financial Officer - Kelly Weisbrod
  • LERA Chapter President - Marc Winters
  • Executive Vice President & Operating Chief & Chief Revenue Officer - Frank Rossi
  • Chief People Officer - Eric Dill
  • Chief Operations Officer - Antoinette R.
  • Ernesto Garanton - Chief Executive Officer

    Ernesto Garanton, the Chief Executive Officer at American Arbitration Association, directs the organization's overarching strategy and operational framework. Garanton guides the executive team in delivering comprehensive alternative dispute resolution services, including arbitration and mediation. This leadership role ensures the AAA's continued impact on legal processes and its commitment to efficient conflict resolution. Garanton's focus involves enhancing service delivery and expanding the organization's reach within the legal sector. The Chief Executive Officer drives the strategic vision, aligning all departments toward achieving the AAA's mission of providing accessible and effective dispute resolution solutions. Ernesto Garanton's executive oversight ensures the organization maintains its position as a leader in the field, fostering innovation in ADR practices and upholding the integrity of its services across all operational areas.

    Kris Roy - Chief of Staff To the President and Chief Executive Officer

    Kris Roy, the Chief of Staff To the President and Chief Executive Officer at American Arbitration Association, provides critical strategic support and operational coordination. Roy facilitates communication and execution of initiatives directed by the Chief Executive Officer, ensuring alignment across departments. This role involves managing key projects and streamlining internal processes to enhance organizational effectiveness. Kris Roy supports the President and Chief Executive Officer in advancing the AAA's mission of providing superior alternative dispute resolution services. The Chief of Staff To the President and Chief Executive Officer acts as a key liaison, driving strategic priorities and ensuring efficient workflow. Roy's contributions are vital to the smooth operation of executive functions and the successful implementation of organizational goals.

    Kristen Roy - Chief of Staff To the President and Chief Executive Officer

    Kristen Roy, the Chief of Staff To the President and Chief Executive Officer at American Arbitration Association, enhances executive operational capacity and strategic project management. Roy ensures seamless execution of the President and Chief Executive Officer's directives, coordinating cross-functional teams to achieve organizational objectives. This position focuses on optimizing internal communications and driving key strategic programs. Kristen Roy supports the leadership in advancing the AAA's commitment to providing effective alternative dispute resolution services. The Chief of Staff To the President and Chief Executive Officer plays a pivotal role in translating strategic vision into actionable plans. Roy's efforts are essential for maintaining operational momentum and supporting the overall mission of the American Arbitration Association.

    Kelly Weisbrod - Senior Vice President & Chief Financial Officer

    Kelly Weisbrod, the Senior Vice President & Chief Financial Officer at American Arbitration Association, directs all financial planning, management, and reporting. Weisbrod oversees budgeting, forecasting, and fiscal strategy to ensure the organization's financial stability and growth. This executive position involves managing investments, optimizing resource allocation, and ensuring compliance with financial regulations. Kelly Weisbrod provides critical financial insights to support strategic decision-making across the AAA. The Senior Vice President & Chief Financial Officer is responsible for maintaining the integrity of financial operations and driving fiscal responsibility. Weisbrod's leadership ensures that the American Arbitration Association has the financial resources and oversight necessary to effectively deliver its dispute resolution services nationwide.

    Marc Winters - LERA Chapter President

    Marc Winters, the LERA Chapter President at American Arbitration Association, leads the local chapter of the Labor and Employment Relations Association, fostering professional development and networking within the field. Winters organizes events and initiatives that support members engaged in labor and employment relations, often collaborating with or drawing upon the expertise of the AAA. This leadership position focuses on advancing knowledge and best practices in dispute resolution and labor relations. Marc Winters contributes to the broader professional community, enhancing understanding and application of ADR principles. The LERA Chapter President's role supports the ecosystem of professionals involved in resolving workplace conflicts, aligning with the AAA's core mission.

    Frank Rossi - Executive Vice President & Operating Chief & Chief Revenue Officer

    Frank Rossi, the Executive Vice President & Operating Chief & Chief Revenue Officer at American Arbitration Association, spearheads revenue generation and operational efficiency. Rossi manages the core business functions, ensuring seamless delivery of arbitration and mediation services. This executive role involves optimizing sales strategies and enhancing client engagement to drive financial growth. Frank Rossi oversees the operational infrastructure, guaranteeing that the AAA's service delivery meets the highest standards of effectiveness and accessibility. The Executive Vice President & Operating Chief & Chief Revenue Officer works closely with other leaders to align operational capabilities with market demands, directly contributing to the organization's financial health and expansion. Rossi's leadership ensures robust operational performance and sustained revenue streams, supporting the AAA's mission.

    Eric Dill - Chief People Officer

    Eric Dill, the Chief People Officer at American Arbitration Association, leads all human capital strategies and organizational development initiatives. Dill oversees talent acquisition, employee relations, compensation, and benefits to foster a high-performing work environment. This executive role is crucial for attracting, retaining, and developing the skilled professionals who deliver the AAA's dispute resolution services. Eric Dill ensures that people strategies align with the organization's mission and operational needs. The Chief People Officer drives initiatives that enhance employee engagement and cultivate a culture of excellence. Dill's leadership is fundamental to building and maintaining a robust workforce capable of supporting the American Arbitration Association's extensive service offerings.

    Antoinette R. - Chief Operations Officer

    Antoinette R., the Chief Operations Officer at American Arbitration Association, directs the day-to-day operational execution of all dispute resolution services. R. oversees the infrastructure and processes that support arbitration, mediation, and other ADR functions, ensuring efficiency and quality. This executive role is critical for managing the logistical complexities of nationwide service delivery. Antoinette R. works to optimize operational workflows and enhance the client experience. The Chief Operations Officer ensures that the American Arbitration Association's operational capabilities consistently meet the demands of its diverse clientele. R.'s leadership guarantees the effective and reliable provision of ADR services, underpinning the organization's reputation for excellence.

    Frequently Asked Questions Regarding American Arbitration Association Top Executives and Leadership Team

    Who leads American Arbitration Association?
    American Arbitration Association is led by Ernesto Garanton (Chief Executive Officer), along with executives such as Kris Roy (Chief of Staff To the President and Chief Executive Officer) and Kristen Roy (Chief of Staff To the President and Chief Executive Officer).
    Who is part of American Arbitration Association’s executive team?
    The executive team of American Arbitration Association includes leaders such as Ernesto Garanton (Chief Executive Officer), Kris Roy (Chief of Staff To the President and Chief Executive Officer), Kristen Roy (Chief of Staff To the President and Chief Executive Officer) and other senior executives.
    How many executives does American Arbitration Association have?
    American Arbitration Association has 8 executives leading key business areas.
    What roles are included in American Arbitration Association’s leadership team?
    The leadership team of American Arbitration Association includes roles such as Chief Executive Officer, Chief of Staff To the President and Chief Executive Officer, Chief of Staff To the President and Chief Executive Officer, Senior Vice President & Chief Financial Officer, LERA Chapter President.