American Arbitration Association Executive and Leadership Team

Ernesto Garanton, the Chief Executive Officer at American Arbitration Association, directs the overarching strategy and operational execution for the organization. Garanton guides the company's mission to provide effective alternative dispute resolution services, including arbitration and mediation. This leadership role involves setting the strategic vision for service expansion and enhancing the efficiency of dispute resolution processes. Garanton ensures alignment across all departments, fostering a culture of innovation and client-centric service delivery. The Chief Executive Officer's focus remains on strengthening the AAA's position as a leader in the legal services sector, driving growth and operational excellence across all functions. Ernesto Garanton oversees the integration of new technologies to streamline case management and improve user experience for parties involved in arbitration and mediation.

Kristen Roy, the Chief of Staff To the President and Chief Executive Officer at American Arbitration Association, provides strategic support and operational coordination for executive leadership. Roy manages key initiatives, facilitates cross-departmental communication, and ensures the efficient execution of the CEO's agenda. This role involves streamlining operations, optimizing workflows, and driving projects that enhance the delivery of arbitration and mediation services. The Chief of Staff To the President and Chief Executive Officer acts as a key liaison, connecting various functional areas to ensure cohesive strategic implementation. Kristen Roy focuses on improving organizational efficiency and supporting the company's mission to provide effective alternative dispute resolution. This leadership position requires a deep understanding of the organization's operations and strategic priorities to drive impactful change.

Kris Roy, the Chief of Staff To the President and Chief Executive Officer at American Arbitration Association, drives strategic projects and enhances operational effectiveness across the organization. Roy coordinates critical initiatives, ensuring seamless execution of the President and Chief Executive Officer's directives. This position involves optimizing internal processes and facilitating collaboration among diverse teams to advance the AAA's mission in alternative dispute resolution. The Chief of Staff To the President and Chief Executive Officer plays a pivotal role in translating strategic objectives into actionable plans, supporting the delivery of arbitration and mediation services. Kris Roy focuses on improving organizational agility and ensuring that all operational efforts align with the company's commitment to efficient and fair dispute resolution. This leadership function is essential for maintaining momentum on key organizational priorities.

Kelly Weisbrod, the Senior Vice President & Chief Financial Officer at American Arbitration Association, manages all financial operations and fiscal strategy. Weisbrod oversees budgeting, financial planning, and resource allocation to support the organization's growth and operational objectives. This critical role involves ensuring the financial health and stability of the AAA, managing investments, and optimizing revenue streams from arbitration and mediation services. The Chief Financial Officer works closely with other executives to align financial goals with the company's mission of providing accessible dispute resolution. Kelly Weisbrod is responsible for financial reporting, compliance, and risk management, safeguarding the organization's assets and ensuring transparent financial practices. The Senior Vice President & Chief Financial Officer drives initiatives to enhance financial efficiency and support the expansion of services across various regions.

Marc Winters, the LERA Chapter President at American Arbitration Association, leads initiatives and fosters engagement within the Labor and Employment Relations Association chapter. Winters champions the advancement of labor and employment relations through education, research, and networking opportunities relevant to arbitration and mediation professionals. This role involves coordinating chapter activities, promoting dialogue on critical industry issues, and connecting members with resources to enhance their expertise. The LERA Chapter President serves as a key advocate for professionals in the field, facilitating the exchange of knowledge and best practices. Marc Winters is committed to strengthening the community of practitioners involved in labor and employment dispute resolution, supporting the AAA's broader mission.

Frank Rossi, the Executive Vice President & Operating Chief & Chief Revenue Officer at American Arbitration Association, directs both the operational execution and revenue generation strategies. Rossi oversees the day-to-day operations of the organization, ensuring the efficient delivery of arbitration, mediation, and other dispute resolution services. Simultaneously, this executive drives revenue growth by expanding market reach and enhancing client engagement for the AAA. The Operating Chief & Chief Revenue Officer works to optimize service delivery processes while identifying new opportunities for business development. Frank Rossi ensures that operational efficiency directly supports revenue targets, aligning the company's service offerings with market demand. This dual focus is critical for sustaining the organization's growth and impact in the alternative dispute resolution sector.

Eric Dill, the Chief People Officer at American Arbitration Association, leads all human capital strategies and organizational development initiatives. Dill oversees talent acquisition, employee engagement, and the cultivation of a positive workplace culture that supports the AAA's mission. This role is crucial for attracting and retaining top talent essential for delivering high-quality arbitration and mediation services. The Chief People Officer develops and implements programs that foster professional growth and ensure compliance with labor laws across all operational regions. Eric Dill focuses on building a robust workforce capable of meeting the evolving demands of the alternative dispute resolution landscape. This leadership position ensures that the organization's most valuable asset—its people—are empowered to drive success and uphold the AAA's commitment to excellence.

Antoinette R., the Chief Operations Officer at American Arbitration Association, manages the comprehensive operational framework supporting the organization's dispute resolution services. R. oversees the efficiency and effectiveness of arbitration and mediation processes, ensuring timely and fair case management. This leadership role involves optimizing resource allocation, implementing best practices, and driving operational improvements across all departments. The Chief Operations Officer works to enhance the client experience by streamlining service delivery and ensuring seamless case administration. Antoinette R. is dedicated to maintaining the highest standards of operational integrity and supporting the AAA's commitment to accessible and efficient justice. This executive's focus is on scaling operations to meet increasing demand and reinforcing the organization's reputation for reliability.