American Arbitration Association Executive and Leadership Team

July, 2026

Leadership Overview

American Arbitration Association has 8 executives leading key functions including strategy, operations, finance, and human resources.

Driven by a commitment to efficient dispute resolution, American Arbitration Association provides arbitration, mediation, and council for court services, shaping the landscape of alternative dispute resolution.

Leadership Roles at American Arbitration Association

  • Chief Executive Officer - Ernesto Garanton
  • Chief of Staff To the President and Chief Executive Officer - Kristen Roy
  • Chief of Staff To the President and Chief Executive Officer - Kris Roy
  • Senior Vice President & Chief Financial Officer - Kelly Weisbrod
  • LERA Chapter President - Marc Winters
  • Executive Vice President & Operating Chief & Chief Revenue Officer - Frank Rossi
  • Chief People Officer - Eric Dill
  • Chief Operations Officer - Antoinette R.
  • Ernesto Garanton - Chief Executive Officer

    Ernesto Garanton, the Chief Executive Officer at American Arbitration Association, directs the organization's overarching strategy and operational framework. Garanton guides the executive team in delivering comprehensive alternative dispute resolution services, including arbitration and mediation, to clients across various industries. This leadership role involves setting the strategic vision for service expansion and ensuring the association's continued prominence in the legal sector. By fostering innovation in dispute resolution methodologies, Ernesto Garanton drives the organization's mission to provide efficient and effective solutions. The Chief Executive Officer's purview encompasses all facets of the association's operations, ensuring alignment with its foundational principles and market demands. Garanton's strategic direction solidifies the association's position as a leader in conflict resolution.

    Kristen Roy - Chief of Staff To the President and Chief Executive Officer

    Kristen Roy, the Chief of Staff To the President and Chief Executive Officer at American Arbitration Association, provides critical support to the CEO in executing strategic initiatives and managing daily operations. Roy facilitates communication across departments, ensuring seamless workflow and efficient decision-making processes. This role involves coordinating executive priorities, preparing reports, and managing special projects that advance the association's objectives. By streamlining executive functions, Kristen Roy enhances the productivity and effectiveness of the leadership team. The Chief of Staff To the President and Chief Executive Officer's responsibilities include optimizing resource allocation and ensuring that strategic plans are translated into actionable steps. Roy's contributions are vital to maintaining operational momentum and supporting the CEO's vision for the organization.

    Kris Roy - Chief of Staff To the President and Chief Executive Officer

    Kris Roy, the Chief of Staff To the President and Chief Executive Officer at American Arbitration Association, supports the CEO in executing strategic priorities and enhancing organizational efficiency. Roy coordinates executive communications, manages key projects, and ensures alignment across various departments to advance the association's goals in dispute resolution. This position requires meticulous attention to detail and a deep understanding of the organization's operational landscape. By facilitating effective communication and workflow, Kris Roy optimizes the executive team's capacity to deliver arbitration and mediation services. The Chief of Staff To the President and Chief Executive Officer's responsibilities include preparing critical documentation and driving initiatives that support the CEO's vision. Roy's role is pivotal in maintaining the smooth functioning of executive operations.

    Kelly Weisbrod - Senior Vice President & Chief Financial Officer

    Kelly Weisbrod, the Senior Vice President & Chief Financial Officer at American Arbitration Association, manages the organization's financial health and strategic fiscal planning. Weisbrod oversees all financial operations, including budgeting, forecasting, and financial reporting, ensuring compliance with regulatory standards. This critical role involves safeguarding the association's assets and optimizing financial performance to support its mission of providing alternative dispute resolution services. By implementing robust financial controls, Kelly Weisbrod ensures fiscal responsibility and supports long-term strategic objectives. The Senior Vice President & Chief Financial Officer's purview includes managing investments, securing funding, and providing financial insights to guide executive decisions. Weisbrod's financial acumen is essential for the association's stability and continued operational capacity.

    Marc Winters - LERA Chapter President

    Marc Winters, the LERA Chapter President at American Arbitration Association, leads initiatives related to labor and employment relations within the association's chapter. Winters focuses on fostering dialogue and advancing best practices in labor arbitration and employment law. This leadership position involves organizing events, facilitating discussions, and connecting professionals within the field. By promoting engagement and knowledge sharing, Marc Winters contributes to the professional development of individuals involved in dispute resolution. The LERA Chapter President's role emphasizes building a strong community and supporting the advancement of labor and employment relations expertise. Winters' dedication strengthens the association's connection to the broader labor relations community.

    Frank Rossi - Executive Vice President & Operating Chief & Chief Revenue Officer

    Frank Rossi, the Executive Vice President & Operating Chief & Chief Revenue Officer at American Arbitration Association, spearheads revenue generation and oversees critical operational functions. Rossi directs strategies to expand the association's market reach and enhance its service offerings in arbitration and mediation. This executive leadership position involves managing client relationships, developing new business opportunities, and ensuring the financial health of the organization. By optimizing revenue streams and operational efficiency, Frank Rossi directly contributes to the association's growth and sustainability. The Executive Vice President & Operating Chief & Chief Revenue Officer's responsibilities extend to streamlining internal processes and driving performance across all revenue-generating departments. Rossi's expertise in both operations and revenue management is integral to the association's market leadership.
    Frank Rossi

    Eric Dill - Chief People Officer

    Eric Dill, the Chief People Officer at American Arbitration Association, leads human resources strategy and talent management to support the organization's mission. Dill oversees recruitment, employee development, and organizational culture initiatives, ensuring a skilled and motivated workforce dedicated to providing dispute resolution services. This executive function is crucial for attracting and retaining top talent in the legal and administrative fields. By fostering a positive and productive work environment, Eric Dill enhances employee engagement and organizational effectiveness. The Chief People Officer's responsibilities include developing comprehensive compensation and benefits programs and ensuring compliance with labor laws. Dill's strategic approach to people management is fundamental to the association's operational success and service delivery.

    Antoinette R. - Chief Operations Officer

    Antoinette R., the Chief Operations Officer at American Arbitration Association, directs the day-to-day operational activities essential for delivering arbitration and mediation services. R. oversees the implementation of efficient processes and systems that support the association's core functions, ensuring seamless service delivery to clients. This leadership role involves managing operational resources, optimizing workflows, and driving continuous improvement across all departments. By enhancing operational efficiency, Antoinette R. directly contributes to the association's ability to provide timely and effective dispute resolution. The Chief Operations Officer's purview includes managing infrastructure, technology, and service delivery platforms. R.'s operational expertise is vital for maintaining the association's high standards and expanding its service capabilities.

    Frequently Asked Questions Regarding American Arbitration Association Top Executives and Leadership Team

    Who leads American Arbitration Association?
    American Arbitration Association is led by Ernesto Garanton (Chief Executive Officer), along with executives such as Kristen Roy (Chief of Staff To the President and Chief Executive Officer) and Kris Roy (Chief of Staff To the President and Chief Executive Officer).
    Who is part of American Arbitration Association’s executive team?
    The executive team of American Arbitration Association includes leaders such as Ernesto Garanton (Chief Executive Officer), Kristen Roy (Chief of Staff To the President and Chief Executive Officer), Kris Roy (Chief of Staff To the President and Chief Executive Officer) and other senior executives.
    How many executives does American Arbitration Association have?
    American Arbitration Association has 8 executives leading key business areas.
    What roles are included in American Arbitration Association’s leadership team?
    The leadership team of American Arbitration Association includes roles such as Chief Executive Officer, Chief of Staff To the President and Chief Executive Officer, Chief of Staff To the President and Chief Executive Officer, Senior Vice President & Chief Financial Officer, LERA Chapter President.