American Arbitration Association Executive and Leadership Team

Ernesto Garanton, the Chief Executive Officer at American Arbitration Association, directs the overarching strategic vision for alternative dispute resolution services. Garanton architects high-level partnerships with legal institutions to expand the reach of mediation and arbitration frameworks. By aligning organizational goals with evolving industry standards, the Chief Executive Officer ensures consistent delivery of neutral, efficient conflict resolution. Ernesto Garanton maintains rigorous oversight of corporate governance, fostering an environment of integrity and professional excellence. This leadership role involves navigating complex regulatory landscapes to maintain the reputation of the organization as a premier provider of legal services. Through proactive engagement with stakeholders, the Chief Executive Officer drives sustainable growth and operational stability. Ultimately, Garanton secures the long-term viability of the firm by prioritizing client trust and procedural fairness in every dispute resolution engagement.

Steven Errick, the Interim President & Chief Executive Officer at American Arbitration Association, manages the daily execution of organizational objectives during this transitional period. Errick coordinates cross-departmental efforts to maintain seamless service continuity for clients requiring mediation and arbitration. By streamlining internal processes, the Interim President & Chief Executive Officer optimizes the efficiency of dispute resolution workflows. Steven Errick facilitates communication between the board and executive leadership to ensure alignment on critical business priorities. This role demands precise management of resources to support the expansion of alternative dispute resolution services across diverse legal sectors. Through careful monitoring of performance metrics, the Interim President & Chief Executive Officer identifies opportunities for operational improvement. Errick stabilizes the organizational structure, ensuring that the firm continues to provide high-quality, impartial support to all parties involved in legal conflicts.

Kristen Roy, the Chief of Staff To the President and Chief Executive Officer at American Arbitration Association, synchronizes executive priorities with operational execution. Roy manages the flow of information between the office of the President and various internal departments to ensure strategic coherence. By facilitating high-level meetings and tracking key initiatives, the Chief of Staff To the President and Chief Executive Officer enables rapid decision-making. Kristen Roy oversees the implementation of corporate policies, ensuring that all administrative functions support the broader mission of providing effective alternative dispute resolution. This role involves managing complex projects that require collaboration across the entire organization. Through meticulous planning and coordination, the Chief of Staff To the President and Chief Executive Officer drives organizational alignment. Roy maintains focus on critical milestones, ensuring that leadership objectives translate into tangible results for the firm and its clients.

Kris Roy, the Chief of Staff To the President and Chief Executive Officer at American Arbitration Association, optimizes the operational cadence of the executive leadership team. Roy focuses on refining internal communication protocols to enhance the speed and accuracy of strategic implementation. By analyzing organizational workflows, the Chief of Staff To the President and Chief Executive Officer identifies bottlenecks and introduces solutions to improve productivity. Kris Roy supports the President in managing external relations and high-stakes stakeholder engagements. This leadership position requires balancing immediate administrative demands with long-term strategic planning for the firm. Through the development of robust reporting mechanisms, the Chief of Staff To the President and Chief Executive Officer provides the necessary data for informed executive decisions. Roy ensures that all departmental activities remain consistent with the core values of neutrality and efficiency inherent in the company's dispute resolution services.

Kelly Weisbrod, the Senior Vice President & Chief Financial Officer at American Arbitration Association, directs the financial strategy and fiscal health of the organization. Weisbrod oversees budgeting, financial reporting, and capital allocation to support the expansion of mediation and arbitration services. By implementing rigorous financial controls, the Senior Vice President & Chief Financial Officer ensures the sustainability of operations across all regional markets. Kelly Weisbrod manages relationships with financial partners and auditors to maintain transparency and compliance. This role involves evaluating the economic impact of new service offerings and adjusting financial models to maximize efficiency. Through strategic investment in technology and infrastructure, the Senior Vice President & Chief Financial Officer drives long-term value creation. Weisbrod provides the financial insights necessary for the executive team to make data-driven decisions, ultimately securing the fiscal foundation required for the firm to lead in the alternative dispute resolution industry.

Frank Rossi, the Executive Vice President & Operating Chief & Chief Revenue Officer at American Arbitration Association, drives revenue growth and operational excellence. Rossi architects sales strategies to increase the adoption of arbitration and mediation services among corporate and legal clients. By overseeing the integration of revenue-generating activities with operational workflows, the Executive Vice President & Operating Chief & Chief Revenue Officer ensures that service delivery meets market demand. Frank Rossi manages the performance of regional teams to maintain consistent service quality across the country. This role involves identifying new market opportunities and tailoring service packages to address specific client needs. Through the optimization of the sales funnel and operational processes, the Executive Vice President & Operating Chief & Chief Revenue Officer enhances the overall profitability of the firm. Rossi maintains a focus on scaling operations to support the increasing volume of dispute resolution cases handled by the organization.

Eric Dill, the Chief People Officer at American Arbitration Association, leads the human capital strategy to attract and retain top-tier talent in the legal and mediation sectors. Dill designs comprehensive programs for professional development, ensuring that the workforce possesses the expertise required for complex dispute resolution. By fostering a culture of inclusivity and high performance, the Chief People Officer aligns employee engagement with the mission of the firm. Eric Dill manages talent acquisition, compensation structures, and performance management systems to support organizational growth. This role involves collaborating with other C-suite leaders to ensure that human resources initiatives reflect the strategic goals of the company. Through the implementation of modern workplace policies, the Chief People Officer enhances organizational agility. Dill ensures that the firm maintains a competitive edge by investing in the skills and well-being of the professionals who provide essential arbitration and mediation services.

Antoinette R., the Chief Operations Officer at American Arbitration Association, manages the logistical infrastructure and service delivery systems that underpin the firm's dispute resolution capabilities. R. oversees the daily operations of case management, ensuring that all mediation and arbitration processes adhere to strict quality and timeline standards. By implementing scalable operational frameworks, the Chief Operations Officer improves the efficiency of service delivery across diverse legal jurisdictions. Antoinette R. coordinates with technology teams to integrate digital tools that streamline case handling and client communication. This role involves monitoring operational performance metrics to identify areas for continuous improvement. Through the effective management of internal resources and service protocols, the Chief Operations Officer ensures that the firm remains responsive to the needs of clients. R. drives the operational excellence required to maintain the reputation of the organization as a reliable partner in the alternative dispute resolution landscape.