American Arbitration Association Executive and Leadership Team

Ernesto Garanton, the Chief Executive Officer at American Arbitration Association, directs the organization's overarching strategy and operational framework. Garanton guides the executive team in delivering comprehensive alternative dispute resolution services, including arbitration and mediation, to clients across various industries. This leadership role involves ensuring the association's continued growth and market relevance by adapting services to evolving legal and business needs. Garanton's focus remains on enhancing the efficiency and accessibility of dispute resolution processes, thereby strengthening the association's position as a leader in the field. The Chief Executive Officer's mandate includes fostering innovation within service delivery and maintaining the highest standards of integrity and impartiality in all AAA proceedings. Ernesto Garanton drives the vision for expanding the association's reach and impact within the legal and corporate sectors.

Kristen Roy, the Chief of Staff To the President and Chief Executive Officer at American Arbitration Association, provides critical strategic support and operational oversight. Roy manages key initiatives and facilitates communication across executive departments, ensuring alignment with the Chief Executive Officer's directives. This position involves coordinating complex projects, preparing executive briefings, and optimizing internal workflows to enhance organizational efficiency. Kristen Roy's responsibilities extend to managing special assignments and acting as a liaison between the CEO's office and other functional leaders. The Chief of Staff To the President and Chief Executive Officer ensures that strategic priorities are effectively translated into actionable plans and monitors progress against organizational goals. Roy's role is pivotal in driving operational excellence and supporting the Chief Executive Officer's leadership agenda.

Kris Roy, the Chief of Staff To the President and Chief Executive Officer at American Arbitration Association, enhances executive effectiveness and operational coordination. Roy manages critical projects and streamlines communication channels, ensuring seamless execution of the CEO's strategic priorities. This role involves detailed analysis of operational data and the development of executive-level reports to inform decision-making. Kris Roy's responsibilities include facilitating cross-departmental collaboration and driving initiatives that improve service delivery and client satisfaction. The Chief of Staff To the President and Chief Executive Officer acts as a key advisor, supporting the CEO in navigating complex organizational challenges. Roy's strategic input and operational management are vital for maintaining organizational momentum and achieving key performance indicators.

Kelly Weisbrod, the Senior Vice President & Chief Financial Officer at American Arbitration Association, directs all financial planning, management, and reporting functions. Weisbrod oversees the organization's fiscal health, managing budgets, investments, and financial risk to ensure long-term stability and growth. This critical role involves developing financial strategies that support the association's mission of providing accessible alternative dispute resolution services. Kelly Weisbrod's oversight extends to optimizing financial operations, ensuring compliance with regulatory requirements, and providing strategic financial insights to the executive team. The Senior Vice President & Chief Financial Officer plays a key part in resource allocation and capital management, enabling the association to expand its service offerings. Weisbrod's financial acumen is essential for sustaining the organization's operational capacity and strategic objectives.

Marc Winters, the LERA Chapter President at American Arbitration Association, leads the local chapter of the Labor and Employment Relations Association, fostering professional development and networking within the field. Winters organizes events, educational programs, and discussions focused on labor and employment relations, contributing to the broader discourse on dispute resolution. This role involves engaging with members, promoting industry best practices, and facilitating knowledge sharing among professionals. Marc Winters' leadership supports the chapter's mission to advance the understanding and practice of labor and employment relations. The LERA Chapter President serves as a key liaison between chapter members and the national organization, driving local engagement and participation. Winters' dedication enhances the association's connection with the labor relations community.

Frank Rossi, the Executive Vice President & Operating Chief & Chief Revenue Officer at American Arbitration Association, spearheads revenue generation and operational efficiency. Rossi oversees the strategic development and execution of all revenue-generating activities, including client acquisition and service expansion. This executive leadership position involves managing the operational infrastructure that supports the association's diverse dispute resolution services, ensuring seamless delivery across arbitration and mediation platforms. Frank Rossi's dual focus on revenue and operations drives the organization's financial health and service capacity. The Executive Vice President & Operating Chief & Chief Revenue Officer is responsible for optimizing business processes, enhancing client relationships, and identifying new market opportunities. Rossi's strategic direction ensures the association's robust financial performance and operational readiness to meet client demands.

Eric Dill, the Chief People Officer at American Arbitration Association, leads all human capital strategies and organizational development initiatives. Dill is responsible for cultivating a high-performance culture, overseeing talent acquisition, employee relations, and professional development programs. This executive position focuses on ensuring the association has the skilled workforce necessary to deliver exceptional alternative dispute resolution services. Eric Dill's strategic direction supports employee engagement, retention, and the overall well-being of the workforce. The Chief People Officer drives initiatives that align people strategies with the association's business objectives, fostering an environment conducive to innovation and collaboration. Dill's leadership ensures that the association's human resources are optimized to support its mission and operational goals.

Antoinette R., the Chief Operations Officer at American Arbitration Association, directs the day-to-day operational activities and service delivery mechanisms. R. oversees the infrastructure supporting arbitration, mediation, and other dispute resolution services, ensuring efficiency and scalability across all functions. This leadership role involves optimizing operational processes, managing resources, and implementing best practices to enhance service quality and client experience. Antoinette R.'s focus is on streamlining workflows and ensuring the seamless execution of the association's core services. The Chief Operations Officer is instrumental in managing operational risks and driving continuous improvement within the organization. R.'s strategic oversight ensures the association's operational capacity aligns with its growth objectives and commitment to accessible dispute resolution.