American Arbitration Association Executive and Leadership Team

Ernesto Garanton, the Chief Executive Officer at American Arbitration Association, directs the overarching strategic vision for alternative dispute resolution services. Garanton architects long-term growth initiatives while ensuring the organization maintains neutrality and efficiency in mediation processes. By aligning internal resources with evolving legal standards, the Chief Executive Officer fosters trust among stakeholders and legal professionals. Ernesto Garanton monitors market trends to expand the reach of arbitration services across diverse sectors. This leadership role involves constant collaboration with the board to refine service delivery models and enhance the reputation of the firm. Through rigorous oversight of organizational performance, the Chief Executive Officer drives sustainable success. Garanton prioritizes the integration of advanced technology to streamline case management, ultimately securing the position of the firm as a leader in the legal industry.

Steven Errick, the Interim President & Chief Executive Officer at American Arbitration Association, manages daily operations and maintains continuity during transitional periods. Errick executes critical business objectives while stabilizing internal workflows to support mediation and arbitration services. Overseeing the executive team, the Interim President & Chief Executive Officer ensures alignment with the core mission of providing fair dispute resolution. Steven Errick facilitates communication between departments to optimize service delivery and client satisfaction. This role requires balancing immediate operational needs with the strategic goals of the organization. By fostering a culture of accountability, Errick strengthens the operational foundation of the firm. The Interim President & Chief Executive Officer drives efficiency across all service lines, ensuring that the organization continues to meet the complex demands of the legal market without interruption.

Kris Roy, the Chief of Staff To the President and Chief Executive Officer at American Arbitration Association, coordinates high-level administrative functions and strategic projects. Roy manages the flow of information to the executive office, ensuring that the President and Chief Executive Officer receives actionable data for decision-making. Facilitating cross-departmental collaboration, the Chief of Staff To the President and Chief Executive Officer aligns internal teams with the broader organizational goals. Kris Roy monitors the progress of key initiatives, identifying potential bottlenecks and implementing solutions to maintain momentum. This role involves managing complex schedules and prioritizing executive focus on critical legal service expansions. By streamlining communication channels, Roy enhances the overall effectiveness of the leadership team. The Chief of Staff To the President and Chief Executive Officer supports the execution of corporate strategy, ensuring that all operational activities remain consistent with the mission of the firm.

Kristen Roy, the Chief of Staff To the President and Chief Executive Officer at American Arbitration Association, oversees the strategic alignment of executive priorities and organizational resources. Roy manages the operational cadence of the office, ensuring that the President and Chief Executive Officer maintains focus on high-impact initiatives. By synthesizing complex information from various departments, the Chief of Staff To the President and Chief Executive Officer provides the leadership team with clear insights for policy development. Kristen Roy facilitates the implementation of corporate governance standards, ensuring that all activities adhere to the mission of the firm. This role involves managing stakeholder relationships and coordinating special projects that require executive attention. Through meticulous planning and execution, Roy enhances the efficiency of the leadership structure. The Chief of Staff To the President and Chief Executive Officer drives organizational cohesion, ensuring that all teams work toward common objectives.

Kelly Weisbrod, the Senior Vice President & Chief Financial Officer at American Arbitration Association, directs the financial strategy and fiscal health of the organization. Weisbrod manages budgeting, financial reporting, and capital allocation to support the expansion of alternative dispute resolution services. By implementing rigorous financial controls, the Senior Vice President & Chief Financial Officer ensures the long-term sustainability of the firm. Kelly Weisbrod analyzes economic trends to inform investment decisions and resource distribution across regional operations. This role involves collaborating with the executive team to assess the financial viability of new service offerings. Through precise financial planning, Weisbrod mitigates risk and optimizes the use of corporate assets. The Senior Vice President & Chief Financial Officer drives transparency in financial operations, providing the board with accurate assessments of the fiscal performance of the organization.

Frank Rossi, the Executive Vice President & Operating Chief & Chief Revenue Officer at American Arbitration Association, drives revenue growth and optimizes operational performance. Rossi architects revenue-generating strategies while overseeing the day-to-day execution of arbitration and mediation services. By analyzing market demand, the Executive Vice President & Operating Chief & Chief Revenue Officer identifies opportunities for service expansion and client acquisition. Frank Rossi manages the financial health of the organization, ensuring that operational costs align with revenue targets. This leadership role involves coordinating with regional teams to scale service delivery across the country. Through the implementation of data-driven sales strategies, Rossi maximizes the market impact of the firm. The Executive Vice President & Operating Chief & Chief Revenue Officer ensures that all revenue streams remain robust, supporting the long-term financial stability and growth of the organization.

Antoinette R., the Chief Operations Officer at American Arbitration Association, manages the infrastructure and processes required for efficient dispute resolution. R. architects scalable operational workflows that support the delivery of mediation and arbitration services. By overseeing the daily activities of the organization, the Chief Operations Officer ensures that all case management protocols meet high standards of quality and timeliness. Antoinette R. monitors operational performance metrics to identify areas for improvement and efficiency gains. This role involves coordinating with technology and legal teams to integrate new tools into the service delivery model. Through the optimization of internal processes, R. enhances the capacity of the firm to handle complex legal matters. The Chief Operations Officer drives operational excellence, ensuring that the organization remains responsive to the needs of clients and the legal community.

Eric Dill, the Chief People Officer at American Arbitration Association, directs human capital strategy and organizational culture. Dill architects talent acquisition and development programs to attract and retain top professionals in the legal and mediation fields. By fostering an inclusive and high-performance work environment, the Chief People Officer ensures that the workforce remains aligned with the mission of the firm. Eric Dill manages performance management systems and employee engagement initiatives to drive productivity. This role involves collaborating with other executives to align staffing levels with the operational needs of the organization. Through the implementation of comprehensive training programs, Dill supports the professional growth of the staff. The Chief People Officer drives the development of a strong corporate culture, ensuring that the organization maintains a competitive advantage through the expertise and dedication of the team.