Leadership Overview
Alshaya Group has 10 executives leading key functions including strategy, marketing, operations, technology, and finance.
Driven by a commitment to retail excellence, Alshaya Group delivers world-class brand experiences across the Middle East, North Africa, and Europe while maintaining a focus on sustainable growth and operational efficiency.
Driven by a commitment to retail excellence, Alshaya Group delivers world-class brand experiences across the Middle East, North Africa, and Europe while maintaining a focus on sustainable growth and operational efficiency.
Leadership Roles at Alshaya Group
Tomoko Shibata - Chief Executive Officer
Tomoko Shibata, the Chief Executive Officer at Alshaya Group, directs the overarching strategic vision for this multinational retail franchise operator. Overseeing the expansion of global brands across fashion, food, health, and beauty sectors, the Chief Executive Officer ensures alignment between international partners and local market demands. Shibata architects long-term growth initiatives while managing complex stakeholder relationships across the Middle East, North Africa, and Europe. By prioritizing operational excellence and consumer engagement, the Chief Executive Officer drives the company toward sustained market leadership. Tomoko Shibata maintains rigorous oversight of corporate governance and performance metrics to guarantee the successful execution of the retail portfolio. Through constant evaluation of market trends, the Chief Executive Officer secures the competitive positioning of the organization within the global retail landscape, fostering innovation and excellence in every regional market.
Surinder Sarna - Group Chief Financial Officer
Surinder Sarna, the Group Chief Financial Officer at Alshaya Group, directs the financial strategy, capital allocation, and fiscal reporting for the entire multinational organization. The Group Chief Financial Officer oversees the management of financial risks and ensures the stability of the company's diverse retail portfolio across the Middle East, North Africa, and Europe. By implementing robust financial controls, Sarna supports the long-term investment goals of the business. Surinder Sarna collaborates with the executive team to evaluate the profitability of new brand partnerships and market expansions. This leadership role involves managing investor relations and ensuring compliance with international financial standards. Through the rigorous analysis of revenue streams and cost structures, the Group Chief Financial Officer drives financial performance and provides the necessary capital to fuel the company's growth in the competitive global retail sector.
Rajul Batra - Chief Financial Officer, Retail
Rajul Batra, the Chief Financial Officer, Retail at Alshaya Group, manages the financial health and performance metrics specifically for the retail division. The Chief Financial Officer, Retail oversees budgeting, forecasting, and profit-and-loss management for the various fashion, food, and beauty brands. By analyzing store-level data, Batra identifies opportunities to improve margins and reduce operational costs across the Middle East, North Africa, and Europe. Rajul Batra provides the financial insights necessary for the retail leadership to make informed decisions regarding inventory and staffing. This role involves close collaboration with the broader finance team to ensure that retail operations contribute effectively to the company's overall fiscal objectives. Through the precise management of retail finances, the Chief Financial Officer, Retail supports the sustainable growth and profitability of the brand portfolio in every market.
Humood Alshaya - Director-Group Management (Group Chief Financial Officer)
Humood Alshaya, the Director-Group Management (Group Chief Financial Officer) at Alshaya Group, provides high-level oversight of the company's financial governance and management structures. The Director-Group Management (Group Chief Financial Officer) ensures that the financial policies of the organization remain aligned with the long-term vision of the Alshaya family and the broader corporate strategy. By monitoring the financial performance of the entire retail franchise network, Alshaya maintains the integrity of the company's fiscal operations across the Middle East, North Africa, and Europe. Humood Alshaya facilitates communication between the Board and the executive leadership to ensure transparency and accountability. This role involves evaluating major capital investments and strategic partnerships that define the company's market position. Through the careful management of group-level financial interests, the Director-Group Management (Group Chief Financial Officer) secures the enduring stability and growth of the organization.
Sanjay Khetan - Group Chief Financial Officer
Sanjay Khetan, the Group Chief Financial Officer at Alshaya Group, manages the treasury, tax, and financial planning functions for the multinational retail enterprise. The Group Chief Financial Officer oversees the consolidation of financial data across the Middle East, North Africa, and Europe to provide a clear view of the company's economic health. By implementing advanced financial systems, Khetan improves the accuracy and speed of reporting. Sanjay Khetan directs the allocation of resources to support the expansion of the company's diverse brand portfolio. This leadership role involves managing relationships with financial institutions and ensuring that the company maintains a strong balance sheet. Through the strategic oversight of financial operations, the Group Chief Financial Officer drives efficiency and supports the company's ability to navigate the complexities of the global retail market while maintaining profitability.
Stephen Vickerstaff - Chief Operating Officer
Stephen Vickerstaff, the Chief Operating Officer at Alshaya Group, oversees the daily operational functions and supply chain logistics for the company's extensive retail network. The Chief Operating Officer manages the seamless delivery of products across fashion, food, health, and beauty categories in the Middle East, North Africa, and Europe. By optimizing inventory management and store-level performance, Vickerstaff ensures that operational standards remain consistent with global brand requirements. Stephen Vickerstaff directs the implementation of scalable systems that support the rapid deployment of new retail concepts into local markets. This leadership role involves close collaboration with regional managers to resolve logistical challenges and improve service delivery. Through the continuous refinement of operational workflows, the Chief Operating Officer drives efficiency and cost-effectiveness, ensuring that the retail infrastructure supports the company's ambitious growth targets and maintains high levels of customer satisfaction.
Benjamin Salamah - Chief Operating Officer, Property Development
Benjamin Salamah, the Chief Operating Officer, Property Development at Alshaya Group, manages the strategic acquisition, design, and maintenance of retail spaces across the company's operational regions. The Chief Operating Officer, Property Development oversees the physical footprint of the brand portfolio, ensuring that store locations align with market demand in the Middle East, North Africa, and Europe. By directing construction projects and facility management, Salamah optimizes the retail environment for maximum customer impact. Benjamin Salamah coordinates with real estate partners to secure prime locations that support the growth of fashion, food, and beauty brands. This leadership role involves balancing capital expenditure with the need for high-quality, accessible retail destinations. Through the strategic development of the property portfolio, the Chief Operating Officer, Property Development ensures that the physical infrastructure remains a core driver of the company's retail success.
Mark Rigby - Chief Marketing Officer
Mark Rigby, the Chief Marketing Officer at Alshaya Group, manages the brand identity and consumer outreach strategies for a vast portfolio of international retail franchises. The Chief Marketing Officer designs comprehensive campaigns that resonate with diverse audiences across the Middle East, North Africa, and Europe. By leveraging data-driven insights, Rigby optimizes customer acquisition and retention strategies to bolster the market presence of global fashion, food, and beauty brands. Mark Rigby coordinates with regional teams to ensure consistent brand messaging while adapting to local cultural nuances. This leadership role involves the integration of digital marketing channels with traditional retail experiences to maximize brand visibility. The Chief Marketing Officer monitors campaign performance metrics to refine promotional tactics, ensuring that marketing investments directly contribute to revenue growth and brand loyalty across all operational territories.
Shahbazhussain Hussain - Chief of Staff
Shahbazhussain Hussain, the Chief of Staff at Alshaya Group, coordinates executive workflows and facilitates communication across the leadership team to ensure organizational alignment. The Chief of Staff manages high-priority projects that span the company's diverse retail sectors, including fashion, food, and beauty. By streamlining internal processes, Hussain enhances the efficiency of decision-making cycles within the corporate headquarters. Shahbazhussain Hussain monitors the execution of strategic initiatives, providing the necessary support to ensure that departmental goals remain synchronized with the broader mission of the organization. This role involves managing complex cross-functional collaborations and preparing critical briefings for the Board. Through meticulous oversight of administrative and operational priorities, the Chief of Staff enables the executive team to focus on scaling the business across the Middle East, North Africa, and Europe, ultimately driving organizational agility and long-term success.
Rim Dias - Executive Secretary To Chief Technology Officer Chief Information Officer
Rim Dias, the Executive Secretary To Chief Technology Officer Chief Information Officer at Alshaya Group, manages the administrative and operational support for the technology leadership team. The Executive Secretary To Chief Technology Officer Chief Information Officer coordinates the scheduling, communication, and project tracking for critical IT initiatives that underpin the company's retail operations. By facilitating the flow of information between the technology department and other business units, Dias ensures that digital transformation projects remain on schedule. Rim Dias organizes high-level meetings and manages documentation for strategic technology investments across the Middle East, North Africa, and Europe. This role involves maintaining the operational rhythm of the technology office, allowing the leadership to focus on cybersecurity, infrastructure, and digital innovation. Through diligent support, the Executive Secretary To Chief Technology Officer Chief Information Officer enables the seamless integration of technology solutions that drive retail efficiency.
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