Falabella Executive and Leadership Team

September, 2026

Leadership Overview

Falabella has 5 executives leading key functions including corporate strategy, digital infrastructure, e-commerce innovation, financial management, and mobile application operations.

Driven by a commitment to integrated retail excellence, Falabella delivers a comprehensive ecosystem of department stores, home improvement centers, and financial services across South America to enhance consumer lifestyles.

Leadership Roles at Falabella

  • Chief Executive Officer - Alejandro Dale
  • Chief Financial Officer, Gerente DE Finanzas - Nelson Lagos
  • General Manager & Chief Operating Officer, Fazil App - Fernando Sebo
  • Chief Technology Officer - Alejandro Vieira
  • Chief Technology Officer & Chief Information Officer, Digital Commerce & , Falabella Retail - Ariel Schabas
  • Alejandro Dale - Chief Executive Officer

    Alejandro Dale, the Chief Executive Officer at Falabella, directs the overarching corporate strategy for the multinational retail conglomerate. Overseeing the diverse portfolio of department stores, home improvement centers, and financial services, the Chief Executive Officer ensures operational alignment across all South American markets. This leadership role involves managing complex stakeholder relationships and driving long-term growth through the integration of retail and banking ecosystems. By prioritizing customer-centric innovation, Alejandro Dale maintains the competitive market position of the organization. The Chief Executive Officer coordinates with the board to execute expansion initiatives and optimize regional performance. Through rigorous oversight of the entire business model, the Chief Executive Officer secures the financial health and operational efficiency of the enterprise. Ultimately, the Chief Executive Officer fosters a culture of excellence that supports the broad retail mission of the company.

    Nelson Lagos - Chief Financial Officer, Gerente DE Finanzas

    Nelson Lagos, the Chief Financial Officer, Gerente DE Finanzas at Falabella, manages the fiscal health and capital allocation strategies for the multinational retail conglomerate. Overseeing financial reporting, budgeting, and risk management, the Chief Financial Officer, Gerente DE Finanzas ensures the stability of the integrated retail and financial services ecosystem. This role involves monitoring regional economic trends across South America to inform investment decisions and maintain liquidity. Nelson Lagos collaborates with the board to execute capital structure optimizations and support the expansion of the company's banking and insurance arms. By implementing rigorous financial controls, the Chief Financial Officer, Gerente DE Finanzas safeguards the assets of the organization while maximizing shareholder value. Through strategic financial planning, the Chief Financial Officer, Gerente DE Finanzas provides the necessary resources to fuel growth initiatives and operational improvements, ensuring the long-term sustainability of the business model.

    Fernando Sebo - General Manager & Chief Operating Officer, Fazil App

    Fernando Sebo, the General Manager & Chief Operating Officer, Fazil App at Falabella, directs the operational strategy and growth of the Fazil mobile application. Overseeing the delivery logistics and user engagement features, the General Manager & Chief Operating Officer, Fazil App ensures the application provides a seamless bridge between the company's retail offerings and the consumer. This role involves managing the day-to-day operations of the app, including fleet coordination and service expansion across key regional markets. Fernando Sebo collaborates with the broader retail leadership to integrate Fazil into the existing store network, enhancing the convenience of home delivery and rapid fulfillment. By optimizing the operational efficiency of the platform, the General Manager & Chief Operating Officer, Fazil App drives user adoption and increases the frequency of customer interactions. Through these efforts, the General Manager & Chief Operating Officer, Fazil App contributes significantly to the digital transformation of the retail experience.

    Alejandro Vieira - Chief Technology Officer

    Alejandro Vieira, the Chief Technology Officer at Falabella, architects the enterprise-wide technological framework supporting the multinational retail operations. Managing the core IT infrastructure, the Chief Technology Officer drives the digital transformation necessary to sustain the company's vast network of department stores and supermarkets. This role involves implementing advanced data analytics to refine supply chain logistics and enhance inventory management across South American territories. Alejandro Vieira collaborates with executive leadership to integrate emerging technologies into the existing retail ecosystem, ensuring seamless connectivity between physical storefronts and digital platforms. By overseeing the security and scalability of internal systems, the Chief Technology Officer protects the integrity of consumer data and financial transactions. Through continuous technological investment, the Chief Technology Officer optimizes operational workflows, thereby increasing overall productivity and supporting the strategic objectives of the organization.
    Alejandro Vieira

    Ariel Schabas - Chief Technology Officer & Chief Information Officer, Digital Commerce & , Falabella Retail

    Ariel Schabas, the Chief Technology Officer & Chief Information Officer, Digital Commerce & , Falabella Retail at Falabella, directs the evolution of the company's e-commerce platform and digital commerce capabilities. Focusing on the online customer experience, the Chief Technology Officer & Chief Information Officer, Digital Commerce & , Falabella Retail optimizes the digital interface to drive sales across fashion, electronics, and home goods categories. This leadership role involves managing the technical architecture of the web and mobile storefronts to ensure high availability and performance during peak shopping periods. Ariel Schabas coordinates with marketing and logistics teams to synchronize digital inventory with physical retail availability. By leveraging customer insights, the Chief Technology Officer & Chief Information Officer, Digital Commerce & , Falabella Retail enhances personalization features that increase conversion rates. Through these digital initiatives, the Chief Technology Officer & Chief Information Officer, Digital Commerce & , Falabella Retail strengthens the competitive advantage of the brand in the regional e-commerce landscape.

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    Frequently Asked Questions Regarding Falabella Top Executives and Leadership Team

    Who leads Falabella?
    Falabella is led by Alejandro Dale (Chief Executive Officer), along with executives such as Nelson Lagos (Chief Financial Officer, Gerente DE Finanzas) and Fernando Sebo (General Manager & Chief Operating Officer, Fazil App).
    Who is part of Falabella’s executive team?
    The executive team of Falabella includes leaders such as Alejandro Dale (Chief Executive Officer), Nelson Lagos (Chief Financial Officer, Gerente DE Finanzas), Fernando Sebo (General Manager & Chief Operating Officer, Fazil App) and other senior executives.
    How many executives does Falabella have?
    Falabella has 5 executives leading key business areas.
    What roles are included in Falabella’s leadership team?
    The leadership team of Falabella includes roles such as Chief Executive Officer, Chief Financial Officer, Gerente DE Finanzas, General Manager & Chief Operating Officer, Fazil App, Chief Technology Officer, Chief Technology Officer & Chief Information Officer, Digital Commerce & , Falabella Retail.