AIA Australia Executive and Leadership Team

Damien Mu, the Chief Executive Officer at AIA Australia, directs the overarching strategic vision for the organization. Overseeing the delivery of life and income protection insurance, the Chief Executive Officer ensures alignment with the core mission of promoting healthier, longer, and better lives. This leadership role involves managing complex stakeholder relationships and driving market expansion across the Australian insurance landscape. By prioritizing sustainable growth and customer-centric service models, Damien Mu directly impacts the operational success of the firm. The Chief Executive Officer maintains rigorous standards for corporate governance while fostering a culture of innovation. Through consistent focus on financial protection, Mu secures the long-term stability of the enterprise. This executive leadership position requires constant adaptation to evolving regulatory environments and shifting consumer needs within the competitive insurance sector, ensuring the company remains a leader in providing essential financial security to the population.

Susan Turner, the Chief Financial Officer at AIA Australia, manages the fiscal health and capital allocation strategies of the organization. Overseeing financial reporting, risk management, and investment portfolios, the Chief Financial Officer ensures the company maintains strong solvency ratios to support long-term insurance obligations. This leadership role involves analyzing market trends to optimize pricing models for life and income protection products. By directing capital toward high-growth initiatives, Susan Turner directly impacts the financial resilience of the firm. The Chief Financial Officer works closely with the Board to provide transparent insights into economic performance and regulatory compliance. Through meticulous oversight of budgetary processes, Turner secures the necessary resources for operational excellence. This executive function requires deep expertise in actuarial science and financial planning, ensuring the organization remains a stable provider of financial protection for clients throughout the diverse Australian economic landscape.

Susann Huebner, the Chief Technology Officer at AIA Australia, architects the digital infrastructure supporting all insurance operations. Overseeing the integration of advanced data analytics and secure platforms, the Chief Technology Officer ensures seamless service delivery for policyholders. This leadership role involves modernizing legacy systems to improve operational efficiency and customer engagement across the Australian market. By implementing robust cybersecurity protocols, Susann Huebner protects sensitive financial data while enabling digital transformation. The Chief Technology Officer collaborates with other C-suite leaders to align technological capabilities with business objectives, driving significant improvements in claims processing and underwriting speed. Through the deployment of scalable cloud solutions, Huebner supports the company's commitment to accessible financial protection. This role demands continuous evaluation of emerging technologies to maintain a competitive edge, ensuring the organization remains at the forefront of digital innovation within the life insurance industry.

Newman Harris, the Chief Medical Officer at AIA Australia, directs the clinical strategy and underwriting standards for all health-related insurance products. Overseeing the integration of medical expertise into policy design, the Chief Medical Officer ensures that coverage remains relevant to modern health challenges. This leadership role involves evaluating clinical data to refine risk assessment processes and improve outcomes for policyholders. By championing wellness initiatives, Newman Harris directly impacts the preventative health focus of the company. The Chief Medical Officer collaborates with internal teams to translate complex medical research into actionable insurance solutions, enhancing the value proposition for customers. Through the application of evidence-based medicine, Harris maintains the integrity of the underwriting process. This executive position requires constant engagement with the broader medical community to stay informed on health trends, ensuring the organization provides effective financial protection against life-altering health events across the Australian market.